Matchbox - Silver Spring

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1. MG

   MaryG

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   The generous loyalty program gift of a birthday pizza was what lured us back to Matchbox after a pandemic induced separation, but we were instantly reminded of the delicious and wide breadth of its cuisine upon savoring that first bite of pizza (and down to the last crumb!). And the friendliness, expertise, attentiveness and pro-activeness of our waitress, Talli, ensured our evening was a delight. Talli was probably one of the best waitresses we have ever had the pleasure to be served by. Thank you, Matchbox!

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2. DG

   DougG

   Washington DC

   6 reviews

   vip
   3.0

   6 reviews

   Dined 5 days ago

   overall3food4service3ambience4

   Food was fine and wait staff were friendly, but the food took a ridiculously long time to reach our table.

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3. s

   sirerh

   Washington DC

   27 reviews

   vip
   3.0

   27 reviews

   Dined 6 days ago

   overall3food2service4ambience4

   I wanted breakfast and they had a very limited menu of breakfast items. The chicken and eggs biscuit sounded delicious but the eggs were bland and the biscuits soggy the fried chicken was good but I will not be going back here for breakfast I enjoy lunch and dinner always

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4. LS

   LaShaunF

   Washington DC

   1 review

   vip
   5.0

   1 review

   Dined on June 19, 2022

   overall5food5service5ambience5

   Father’s Day was great!

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5. R

   Robs

   Washington DC

   1 review

   2.0

   1 review

   Dined on June 10, 2022

   overall2food3service2ambience4

   Server forgot about our drink order, took far too long to return and take our order after giving us menus, didn’t provide enough silverware, and couldn’t be found when we wanted the check. Food was average and expensive for what it was. Won’t be returning.

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6. DA

   DANK

   Washington DC

   6 reviews

   2.0

   6 reviews

   Dined on June 9, 2022

   overall2food1service3ambience3

   FOOD: Matchbox used to have the highest quality pizzas and other dishes back in the early days in Chinatown. They've had a very hard time with quality control since they expanded to other locations. The food was horrible. Pizza was dry like a cracker. The Chicken Pesto pizza used to have freshly grilled chicken, now it looks like Subway chicken, cut, tossed in the fridge, then put on your pizza. The buns on the sliders were like hockey pucks. Really no reason to eat there anymore. SERVICE: Pretty slow overall. It took us 20 minutes to get out check and takeout boxes. I did really appreciate our waiter fudging the Happy Hour special for us since we had to wait for a table to be bussed. Very kind of him! AMBIENCE: I like the walls that open up to let open air space on a nice day. The place was super noisy...but that was all because of my crying 2-year-old. Sorry, folks! Thanks for being patient with us we were doing our best!

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7. J

   Jenelle

   Washington DC

   24 reviews

   vip
   5.0

   24 reviews

   Dined on June 3, 2022

   overall5food5service5ambience5

   Great atmosphere! Food and cocktails were great!

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8. JK

   JenniferK

   Washington DC

   1 review

   vip
   5.0

   1 review

   Dined on May 29, 2022

   overall5food5service5ambience5

   Great brunch. What a wonderful partnership with milk and honey.

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9. I

   Irateyou

   San Diego

   19 reviews

   3.0

   19 reviews

   Dined on May 28, 2022

   overall3food3service4ambience4

   Super expensive, but food was not worth the prices. Disappointed! Waiter was good though.

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10. KJ

    KelennaJ

    1 review

    4.0

    1 review

    Dined on May 15, 2022

    overall4food4service3ambience5

    Our server recommended the All-American which we both loved, however I had wished she at least checked up on us a little more often after we received our meal. We really didn't need anything except for more syrup at one point. We asked an assistant however he had forgotten about us. If my friend hadn't gotten up to find our server we would've never gotten it

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11. OT

    OpenTable Diner

    Washington DC

    1 review

    3.0

    1 review

    Dined on May 14, 2022

    overall3food2service2ambience2

    Where do I begin, table waa not clean, my guest glass was covered it dry soap suds, are new glasses were replaced with Scotch glasses for our water, coffee was split on my guest and it was cold and I had to clean it up, food was cold, no butter for our pancakes only some type if melted lard, bacon was old and cold, my order never came out, we believe a young lady who came to our table to ask about my order was the manager but never introduced herself just interrupted us. We won't be back. I prefer you Rockville location but all your location should be the same.

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12. OT

    OpenTable Diner

    Washington DC

    1 review

    5.0

    1 review

    Dined on May 14, 2022

    overall5food5service5ambience5

    Cool spot with drinks with friends with a nice ambiance. Can’t miss with Matchbox.

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13. OT

    OpenTable Diner

    Baltimore

    1 review

    1.0

    1 review

    Dined on May 7, 2022

    overall1food1service1ambience1

    The service was horrible. The chips with the spinach dip were stale. The pesto pizza was covered in way too much pesto. It taste like grass. I won’t be going back.

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14. M

    Michelle

    Washington DC

    1 review

    1.0

    1 review

    Dined on May 7, 2022

    overall1food3service1ambience4

    The food is delicious, but unfortunately the customer service is terrible. My family and I have gone to the location three times hoping that there would be a change with the customer service. First time waiter was awesome, but we had an issue with our bill which can happen anywhere so we gave it another try. Second time, we were seated in the bar area, the waitress was working the bar and tables, she took a long time to come to our table to take the orders, the food took forever, we had to ask for water, utensils and napkins, and my waffles were hard and cold. My husband’s eggs were cold, he asked for refill on his coffee (never received it), just a horrible experience. So we decided to give it another try again! Today we were seated, took forever for someone to come to the table. We asked one of the waiters if someone was serving this section and he said he would get someone. He can back and said he would be assisting us. We placed our orders, the appetizers came out, we had no utensils or plates ( had to ask for those) took forever to get that. The food took forever to come out. I ordered the chicken and waffles again, asked that the waffles not be cooked hard ( waiter said ok), again they were hard, waiter never came back to the table to check on us ( walked pass our table didn’t acknowledge us), we had to ask others walking by for assistance with what we needed. Due to the poor service my husband lost his appetite. Three strikes your out!

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15. OT

    OpenTable Diner

    Washington DC

    1 review

    4.0

    1 review

    Dined on May 1, 2022

    overall4food5service5ambience3

    Lovely, except the large windows were open and it was too cool for that

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16. OT

    OpenTable Diner

    Washington DC

    2 reviews

    3.0

    2 reviews

    Dined on May 1, 2022

    overall3food3service2ambience2

    Service was mediocre. I guess they didn’t expect it to be so busy and they only had one server for 6-7 tables. So the service was slow throughout. The hostess tried to help out to ease the burden on the server, but she was getting ran around.

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17. OT

    OpenTable Diner

    Washington DC

    12 reviews

    vip
    5.0

    12 reviews

    Dined on May 1, 2022

    overall5food5service5ambience5

    The food was great! Only hiccup was 3/6 wings didn’t have much Buffalo sauce but other than that it was great per usual

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18. TB

    TimB

    1 review

    4.0

    1 review

    Dined on April 29, 2022

    overall4food5service5ambience5

    This was our first time at Matchbox and we really enjoyed it. The food was very good and we loved the atmosphere. We were a little surprised at how easy it was to get a table on a Friday night, so take advantage of that! It was a perfect pre-show meal before the short walk to the Fillmore. Only concern was the price of the wings we got. I know chicken prices are higher right now, but $15 for 6 wings is a little much.

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19. M

    Marlon

    1 review

    3.0

    1 review

    Dined on April 28, 2022

    overall3food4service3ambience3

    This was not my first time eating at the restaurant. I’m convinced the hostesses hate their job. Consistently all of them have non enthusiastic and very dry in personality in the multiple past visits I’ve had at this specific location. Our server was a bit disheveled & awkward but still efficient. It did initially take quite some time before we were greeted. Once we were it was fine. The food was good. I mentioned that we were celebrating my daughter’s birthday and the celebration on their part was really lack luster. I would go again.

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20. H

    Heaven

    1 review

    5.0

    1 review

    Dined on April 17, 2022

    overall5food5service5ambience5

    I love matchbox and I always come to this location. It was nice to have a date night here i loved it. The service was lovely and I would like to come again. Thank you for this nice experience

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21. EB

    ErnestineB

    1 review

    3.0

    1 review

    Dined on April 17, 2022

    overall3food4service2ambience3

    The food was excellent but service was extremely slow. Although Easter holiday weekend was anticipated the restaruant seemed under staffed. It took almost 20 minutes to get a drink and almost 45 to get our meal.

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22. RB

    RayB

    Washington DC

    1 review

    3.0

    1 review

    Dined on April 17, 2022

    overall3food2service4ambience3

    High carb, high sugar brunch. Fare typical of a lot of chains. Not a disaster but nothing special.

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23. OT

    OpenTable Diner

    Washington DC

    5 reviews

    vip
    3.0

    5 reviews

    Dined on April 17, 2022

    overall3food3service4ambience1

    It was alirght. There was no ambiance when we first came in and the staff was still mopping and there were no staff around when we got there. The food was ok but this was for Easter breakfast and we thought there was a special brunch but it was just regular food.

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24. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 17, 2022

    overall5food5service5ambience5

    Our server Princess was exceptional. The food was amazing and the atmosphere cool and calm. Definitely will be back.

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25. Y

    Yelpismyguide

    Washington DC

    5 reviews

    2.0

    5 reviews

    Dined on April 14, 2022

    overall2food2service2ambience2

    The pizza left a lot of be desired. Very little cheese and sauce, not like how they used to make them. We ordered the mini burgers for the app but they came out 7 mins after our meal without an explanation and most were burnt. Seems to have a staffing shortage which is likely not their fault and due to the pandemic.

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26. MS

    MariannS

    Washington DC

    15 reviews

    5.0

    15 reviews

    Dined on April 11, 2022

    overall5food5service4ambience5

    I had the best crab cake sandwich I’ve had in years. Great evening catching up with friends. The server was attentive but let us have the time we needed. Enjoyed the artichoke and spinach dip appetizer which was also great. My friends ordered pizza and remarked that it was good. The noise level was low because it wasn’t terribly busy so we didn’t have to yell.

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27. OT

    OpenTable Diner

    Philadelphia

    2 reviews

    1.0

    2 reviews

    Dined on April 10, 2022

    overall1food5service1ambience5

    Manager was incompetent. Lied about comping tickets unnecessarily (when we didn’t even ask for a discount). Had to modify the receipt multiple times. Serves overworked, runner was rude. Everything about the service was frantic and rushed. No one seems to be confident or competent. The hostess were amazingly sweet and made sure we got a server after siting for at least 30 minutes. Took almost 2 hours to get our food, in 2 hours seen our server 2/3 times if that. Glass was dirty so we asked for to go ware man brought us cups filled with ice and we had full drinks already…. Like sir why not bring replacement drinks or empty cups. Why not make us jus pay for he entrees ?!? Never apologized for the horrible service just said that’s now how it supposed to happen after I became irate.

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28. MD

    MenaD

    San Francisco

    6 reviews

    vip
    5.0

    6 reviews

    Dined on April 9, 2022

    overall5food5service5ambience5

    Traveling from out of town the food was Great!

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29. Y

    Yummy

    Washington DC

    2 reviews

    3.0

    2 reviews

    Dined on April 4, 2022

    overall3food4service3ambience3

    Food was great and service was too. The salmon and grits and ribs were really good. The drinks were delicious. Waiter friendly and but a little too attentive, frequently interrupting the table's conversations. Overall, a good experience!

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30. SL

    SherrodL

    Greensboro

    1 review

    5.0

    1 review

    Dined on April 3, 2022

    overall5food5service5ambience5

    The service was great ! Our waiter joe was amazing , he knew everything on the menu and helped us pick the perfect choices . He gave excellent service . The food was great. It came out hot , fresh and tasty !

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31. OT

    OpenTable Diner

    Washington DC

    1 review

    2.0

    1 review

    Dined on March 20, 2022

    overall2food3service3ambience4

    they ran out of majority of food and alcohol ,but were able to find something on the menu.

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32. OT

    OpenTable Diner

    Washington DC

    3 reviews

    5.0

    3 reviews

    Dined on March 11, 2022

    overall5food5service5ambience5

    The staff was amazing and were gracious enough to give us a booth seat even though we were originally at a table. The food and drinks were amazing. Will definitely come back!

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33. s

    sirerh

    Washington DC

    28 reviews

    vip
    3.0

    28 reviews

    Dined on March 2, 2022

    overall3food4service5ambience3

    The bartender was slow to make cocktails and the drinks were not good Food is always good

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34. TT

    TyshaT

    Washington DC

    3 reviews

    5.0

    3 reviews

    Dined on February 26, 2022

    overall5food5service3ambience5

    The server change did not go smooth. The wait was too long that day to get in touch with server for anything. Then they left and we got someone else who we never saw. I had to pay at the bar

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35. MM

    MikeM

    Washington DC

    33 reviews

    vip
    2.0

    33 reviews

    Dined on February 19, 2022

    overall2food3service1ambience3

    Undercooked pizza and poor service were the lowlights from our first trip to the Silver Spring location. Our waiter was seldom seen. Pizza condiments didn’t arrive until the second request, when the pizza was almost gone. Same with the extra plate we requested, which was brought to the table by a runner since the server apparently forgot. Too bad the tasty Nashville Hot Chicken Sandwich was overshadowed by the poor service.

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36. OT

    OpenTable Diner

    Philadelphia

    1 review

    3.0

    1 review

    Dined on February 14, 2022

    overall3food1service5ambience3

    Went for my birthday lunch but did not tell the waitress. Ordered 3 mini burgers and the onion straws were soggy and inedible. The fried chicken sandwich was so overcooked it was impossible to bite. French fries were soggy and also inedible. Very disappointed since we eat at the Rockville location and never had a bad meal. We also took a carryout pizza that I asked not be overcooked because we would reheat it later. It was fully cooked with burnt edges that just burnt more when reheated. Will not go back to Silver Spring location again.

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37. JF

    JeannetteF

    Atlanta

    3 reviews

    4.0

    3 reviews

    Dined on February 13, 2022

    overall4food3service3ambience3

    Matchbox is nice but the food lacks flavor. I like how this one is connected to Milk & Honey.

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38. L

    Loved

    Washington DC

    1 review

    5.0

    1 review

    Dined on February 12, 2022

    overall5food5service5ambience4

    We celebrated a relatives birthday on Saturday during brunch. They had plenty of availability and the menu was extensive. They also feature Milk & Honey items which makes dining here a a double bonus for supporting black owned business. My family is NOT easy to accommodate. In addition to always running late, and have some very particular family members, we also had my elderly mom with a host of health issues with us. MB SS went above and beyond to accommodate us, found seating that was accessible and even gave my mom a free take home brunch because she wasn't feeling well enough to eat her own (ps, nothing to do with their food). Would highly recommend!

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39. RH

    RHunter

    Washington DC

    8 reviews

    4.0

    8 reviews

    Dined on January 30, 2022

    overall4food4service3ambience4

    Went for brunch and had a good time overall. The food was great! Our server however was inattentive at times.

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40. OT

    OpenTable Diner

    Washington DC

    2 reviews

    3.0

    2 reviews

    Dined on January 22, 2022

    overall3food3service3ambience5

    The service is continuously getting worst every time I visit the SS location. The food quality is ok.

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