matchbox Reston

Commentaires sur le restaurant matchbox Reston de personnes qui y ont mangé. Selon des cotes récentes.

1. BW

   BrianW

   Washington DC1 commentaire

   1.0

   A mangé au restaurant aujourd'hui

   1. Cote globale 1
   2. Nourriture 3
   3. Service 1
   4. Ambiance 1

   We went to Mother's Day brunch. The service was poor. The wrong food was brought to the table twice. Orders were forgotten or brought to a different table who accepted it. It was nearly impossible to make orders. It took 20 minutes to get check, and nobody was available to validate parking. A large group left after 90 minutes without getting any food. The waiter tried to clear plates because he thought we were done with a shared item we had not yet received. Waters were not refilled.
   

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2. s

   sharon

   Washington DC3 commentaires

   1.0

   Y est allé il y a 1 jour

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 1

   We arrived for a Mother’s Day brunch and it wasn’t advertised that you could only choose the 40/person menu.
   

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3. S

   Shavonna

   Washington DC1 commentaire

   3.0

   Y est allé il y a 1 jour

   1. Cote globale 3
   2. Nourriture 3
   3. Service 2
   4. Ambiance 3

   I came here for brunch on a Saturday and it was not too crowded. I had a reservation and we were seated right away when arriving. The food was ok, however the service wasn’t. We got the bottomless brunch and didn’t really get too enjoy everything because service was slow or they would keep bringing us the wrong food. Overall it wasn’t a horrible experience but the speed and quality of service needs improvement.
   

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4. R

   Roger VIP

   Richmond70 commentaires

   4.0

   Y est allé le 14 mars 2025

   1. Cote globale 4
   2. Nourriture 5
   3. Service 4
   4. Ambiance 5

   Good dining experience. Food and service good and reasonably priced.
   

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5. J

   Jacqueline

   Washington DC10 commentaires

   4.0

   Y est allé le 1 mars 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 3
   4. Ambiance 4

   The restaurant was empty which was confusing because our waitress wasn’t super attentive. The mini burgers are our go to but they seemed a little neglected.
   

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6. M

   Mary

   Washington DC2 commentaires

   1.0

   Y est allé le 23 février 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 1

   I honestly don’t know why anybody would go there to eat. Our food was lukewarm when we received it and the breakfast potatoes look like they were cooked a week ago. My husband ordered eggs over easy and they were well done. The ambience I labeled as energetic because of the constant blaring of a fire alarm which they told us to ignore. I don’t appreciate people who write negative reviews and don’t bother to complain at the time. My answer to this is I just won’t go back.
   

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7. M

   Matthew

   Washington DC15 commentaires

   5.0

   Y est allé le 6 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great spot for a business lunch. Good food, very nice setting, great service.
   

   matchbox RestonA répondu le 10 février 2025

   We're thrilled to hear that you enjoyed your business lunch at our establishment. Your compliments about our food, setting, and service are greatly appreciated. We look forward to serving you again soon. Brian Rodriguez General Manager Matchbox Reston
   

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8. D

   Dan

   Washington DC2 commentaires

   5.0

   Y est allé le 18 janvier 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   Great food. Great service. Great server. Nice atmosphere.
   

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9. P

   Patrick

   Washington DC5 commentaires

   4.0

   Y est allé le 15 janvier 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 3
   4. Ambiance 4

   We visited for the first time, arriving well before the usual rush. Although service was initially slow, the team promptly remedied the wait with a complimentary appetizer—a nice touch. Once it arrived, the pizza was genuinely good, and we left feeling welcomed and satisfied.
   

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10. K

    Ky VIP

    Charleston13 commentaires

    2.0

    Y est allé le 8 décembre 2024

    1. Cote globale 2
    2. Nourriture 3
    3. Service 2
    4. Ambiance 3

    I’ve dined at Matchbox multiple times, but yesterday’s experience was subpar. I waited over 45 minutes for my food to arrive. It’s was nothing complicated at all and it was not many people in the bar area (kinda slow). The server was kind and pleasant despite the delay. She was also very apologetic. By the time I finally received my food, I had lost my appetite. It may be awhile before I dine at this location again.
    

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    matchbox RestonA répondu le 9 décembre 2024

    We're truly sorry to hear about your recent experience. We strive to provide prompt service, especially when the restaurant isn't busy. Your feedback is valuable and will be used to improve our service. We hope you'll give us another chance to provide the quality dining experience you've come to expect from us. Brian Rodriguez General Manager Reston Station
    

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