Matchbox - Pentagon City

4.1
icon/ic_reviewCreated with Sketch.
572 Reviews
icon/ic_price_rangeCreated with Sketch.
$30 and under
icon/ic_cuisineCreated with Sketch.
American
Bubbling, thin crust pizzas, mini burgers, crisp salads, and craft cocktails...four great reasons to visit matchbox today. We’re the neighborhood gathering place for fun, upscale casual dining, with local, award-winning beers, broad spectrum wines, and handcrafted signature cocktails you won’t find anywhere else. The jewel of Fashion Centre, our 12,000 square-foot refuge offers fuel for shopping, including a breezy terrace that overlooks the bustling streets of Pentagon City. Spanning two levels, with a mezzanine that accommodates up to 150 guests, there’s plenty of space for intimate dinners, large parties and get-togethers. Have a seat at the airy 8-seat pizza bar where bubbling, thin-crust pizzas make their debut, or wave to the people below from a private booth in the sky. It’s hard to ignore the industrial glass and steel elevator, or feel the warm, primal fires from two wood-burning ovens.
avatar copy

Private Dining

Book your next event with us

View details

Need to book at 4:00 AM?

Other great restaurants with availability.
View all
What 572 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.3
food
3.8
service
4.2
ambience
3.9
value
Noise · Moderate
80% of people would recommend it to a friend
5
4
3
2
1
Sort by
Filters
OT
Phoenix
4 reviews
Dined 4 days ago
Overall5food5service5ambience5

Excellence service and food. We were tucked away in a quieter part of the restaurant which made it easier to talk. The server Kalvin and the manager were both very friendly and attentive. We got to take advantage of the happy hour menu which saved us some money. The small pizza and salad were perfect for 2 to share. The Meyer lemon cake was a great end to a relaxing meal.

F
San Francisco
4 reviews
Dined 5 days ago
Overall3food2service2ambience4

Suprisingly poor service on recent visit. Has been much better at other times.

SV
San Francisco
1 review
Dined on November 10, 2019
Overall3food3service2ambience2

This place is fine, nothing special, and a bit overpriced. Servers were pleasant but seemed to lack training. Food kinda got slammed down, waiter seemed unfamiliar with wine list. Caesar dressing tasted like mayo. Our Open Table reservation wasn't acknowledged and I got a message afterwards that we were a no show.

OT
1 review
Dined on November 9, 2019
Overall5food5service5ambience5

It was fantastic. It was a perfect brunch experience.

YT
Washington DC
1 review
Dined on November 8, 2019
Overall2food2service2ambience1

The noise level was terrible, there were several young students on the top level of the restaurant and they didn’t have a chaperone. They made so much noise my party couldn’t hear ourselves talking to each other. Food was cold and we had to send it back .

B
Washington DC
6 reviews
Dined on November 7, 2019
Overall3food3service2ambience2

My husband and I usually love this restaurant, but this past Thursday night there was a party of over 200 kids upstairs and it was too loud and the staff was stretched thin.
I wish when I made the reservation that I had known about the big group, as we would have gone else where with our friends.

s
Washington DC
23 reviews
Dined on November 6, 2019
Overall4food4service5ambience4

Very busy for a week night, but the wait staff was excellent.

TM
Washington DC
4 reviews
Dined on November 4, 2019
Overall4food3service4ambience4

We have enjoyed Matchbox on many occasions. Sometimes I enjoy it and sometimes not. It lacks consistency of service and food quality. On this occasion, Daniel was a nice server. The food remains inconsistent in preparation across visits.

GC
1 review
Dined on October 31, 2019
Overall1food1service1ambience1

I'm adding Matchbox in Arlington to the list of places I'll never step foot in again. We had a reservation at 7:15pm, arrived at 7:08. The "hostess" said "Your table isn't read yet." That was all. How about saying, "Your table will be ready in a few minutes. How about having a seat at the bar and we'll call you when it's ready." Nope.
Then we got seated. I was looking on the menu for my favorite, the Black Bean Veggie Burger. So I asked the waiter, "Do you no longer have the black bean veggie burger?" His reply was "Is it on the menu?" I happen to know that it's still on the lunch menu. So he could have said "Its only on the lunch menu. Let me ask if we can make one for you." I complained to the manager about both of them and we left .

OT
Richmond
7 reviews
Dined on October 31, 2019
Overall3food5service3ambience3

Food was very good but server was minimally engaging and seemed annoyed to be working. Special occasions not acknowledged.

BM
Baltimore
22 reviews
Dined on October 30, 2019
Overall4food4service3ambience3

did not seem to know i had a table reserved

KH
1 review
Dined on October 29, 2019
Overall2food3service1ambience1

I took my niece here for her sweet sixteen and it was not a good experience. Our food took a FOREVER to come out. On top of that it was overcooked twice. To top everything off, a mouse ran across our foot at the table as we were packing up to go. The manager stated "Yes, we get mice from time to time because they come from the mall." as if that was supposed to make it alright.

TM
Washington DC
13 reviews
Dined on October 27, 2019
Overall3food4service3ambience4

The food was ok. The spinach and artichoke dip was really good! The pizza was just ok. The dough tasted like it wasn't made with high quality flour. The menu said it would have blue cheese, if it was on there you couldn't taste it. Service was SO SLOW! We waited close to an hour for our pizza and when it came out it wasn't even hot. We were too hungry to send it back. Our waiter, while very personable, was very, very slow.

MB
New York Area
11 reviews
Dined on October 26, 2019
Overall4food5service4ambience4

They were very accommodating to our party of 17. Food was delicious also. Our waitress was very nice. Only thing is that the dinners came out at all different times and two of our guests didn’t get there’s until everybody else was done. They did comp the meals though. We would go again.

JW
Los Angeles
3 reviews
Dined on October 24, 2019
Overall5food5service5ambience4

Great! Variety on the menu, good service.

OT
San Diego
1 review
Dined on October 20, 2019
Overall5food5service5ambience5

My friend and I both had their all-you-can-eat Sunday brunch with $3 mimosas. All of the food was excellent and service was wonderful.

OT
1 review
Dined on October 18, 2019
Overall2food3service1ambience4

Server fishy exploration what was in the dish. Contained an allergen. Staff was rude to me about having to remake. Ended the evening with the runs.

PK
1 review
Dined on October 17, 2019
Overall5food5service5ambience5

Outstanding service and great food! Our waiter took care of us 2 nights in a row!

OT
1 review
Dined on October 17, 2019
Overall3food2service4ambience4

The Resturant ran out of red wine during happy hour and made us buy the higher priced bottles. Poor planning on the inventory.

OT
Washington DC
1 review
Dined on October 16, 2019
Overall1food3service1ambience2

They refused to accept my $50 Open Table gift certificate. What is the value if restaurants refuse to accept them?

GG
Raleigh
45 reviews
Dined on October 13, 2019
Overall2food2service1ambience3

We fell in love with this concept long ago, and it is no longer the same, at last based on this recent visit.
1. We had a reservation on a pretty slow Sunday evening at 5:00. The two host(s) had a long debate about where to seat us. They asked "up or down?" we said up. They took us to a "down" table, only to see it was not cleaned or set, so the host just walked away and left us standing there wondering what to do? Moments later he comes back to take us upstairs. He seats us and we hear him telling the server they have been sat, then an arguments follows about who's table it is. Riley greets us some time later, and we ask about the soup of the day. He says we don't have a soup of the day, we say the menu says you do? He says, "Oh, we must have run out from brunch."
OK... I order a glass of Zinfandel, he walk away and comes right back, "what did you want?"
Zinfandel I say, and he says "Oh... we don't have Zinfandel"
I say well... it's on the menu, I have to show him on the menu where it proclaims the "Matchbox Zinfandel" the restaurant is so proud of. He says "Oh.." in the most aloof way, shrugs... and leaves the table.

The food was not the Rock Star meal we remember from the city, the sliders have absolutely nothing on the bun. Literally a dry patty, the worlds thinest picked, and butkis! No mayo, no secret sauce, no anything, just plain and dry as a tumbleweed.

My wife ordered the meatball, not the meatball spaghetti, the meatball. What she got was a huge meatball spaghetti. Again, not what she wanted, not what she ordered.

The food was below expectation, and we will not be back.

S
Columbus
8 reviews
Dined on October 12, 2019
Overall3food4service2ambience4

Service was slow. Waited 1 hour and 15 to get my food. Had to ask 3 times if my salad was coming out. Waiter said he would check but never gave me a answer. No utensils on the table. I do relies it was a Saturday evening but wait time was to long. I did talk to the manager and he comp the salad and was very nice and did not use how busy they were as an excuse.

OT
Cincinnati
5 reviews
Dined on October 11, 2019
Overall4food5service3ambience4

The service was great...until it got crowded. The server was clearly overwhelmed and then it became frustrating. Good food and ambiance. I would not go back if it is crowded.

N
Washington DC
8 reviews
Dined on October 8, 2019
Overall4food5service5ambience5

The crispy half chicken was flavorful and perfectly cooked. Our waitress Jersey made our day with her personality and service. The front of the house staff could use some training. I waited an unnecessarily long time for a table of 2 and probably would still be standing there if I didn’t check on it.

JM
Washington DC
20 reviews
Dined on October 8, 2019
Overall3food3service5ambience5

Service was great. Enjoyed sitting on the patio listening to a live band. Food could have been better..They got everything going expect the food. It wasn’t bad but a place like that should serve better food.

OT
Washington DC
2 reviews
Dined on October 6, 2019
Overall1food1service2ambience3

The brunch was terrible. The food was cold and for a brunch this was incredibly disappointing.

C
Washington DC
128 reviews
Dined on October 1, 2019
Overall3food5service3ambience5

Thought the food was excellent including The pizzas, short rib pasta and risotto balls. While our server was friendly, enthusiastic and offered her opinion on dishes when asked, the service and pacing between courses is terrible. Both server and our food disappeared for long stretches and it felt as if Matchbox had closed and forgot to ask us to leave!

OT
New York Area
7 reviews
Dined on September 29, 2019
Overall4food4service4ambience5

A great place for families or groups

OT
Washington DC
3 reviews
Dined on September 28, 2019
Overall5food5service5ambience5

Got to the restaurant and my reservation was not ready right away. I had requested a booth with window and was able to get it after waiting about 10mins. The Spinach dip for appetizer was good and the chicken pesto pizza as my entree was just right. The blueberry French toast with ice cream was so delicious. I had 2 drinks from the menu and they were quite pricey for the drink to taste like it hardly had alcohol in them.

OT
Washington DC
5 reviews
Dined on September 28, 2019
Overall5food5service5ambience5

Brunch was a great value, really enjoyed all of the options, the staff were friendly and welcoming. We will be back.

OT
Indiana
4 reviews
Dined on September 26, 2019
Overall5food4service5ambience3

Please bring back the Banh Mi Sandwich!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1

LH
Washington DC
4 reviews
Dined on September 25, 2019
Overall4food4service4ambience4

Had a good meal at Matchbox - no complaints on the food or facility. What I did think very odd is that they wouldn't split a check for our two families (total of 7 people) because they have a policy that they won't split checks for groups of more than 6. Seems to me it should be based on the number of checks per table, not the group size - I can absolutely understand having limits on this, but their current method is completely illogical. and frustrating and I would certainly suggest amending it.

M
Washington DC
30 reviews
Dined on September 22, 2019
Overall2food4service1ambience1

This restaurant has an issue with service dogs and persons who are disabled. First time they put us far away from everyone, hostess was a hostile about the service dog, and I had to ask for a different table. The table they put us at had a weird ledge and there was no way to place my service dog under the table because of it. That time the service and food made up for the hostess initial poor service.

Today was similar where we were placed all alone in a section that looked closed. I just didn’t want to make a scene and ask for a better table. I had just encountered a young person who fist up started to hit me when a command I gave my dog was misunderstood as a comment to them. Sigh.

Anyway, they put us in a part of the restaurant unassigned. It took almost 10 mins to have anyone come by the table and another 15 mins to get water which ended up being sprite (it was supposed to be club soda). The liquor was delivered before the water....that wasn’t water. Then the food took forever. My water wasn’t refilled. And the two waiters had a discussion nearby on who was supposed to be our server. The manager did come by with offers of free food, drinks etc... but in reality all we wanted was to be treated like everyone else. Not placed in a far away empty part of the restaurant because I am disabled. And a couple glasses of water. How hard could that be? I can’t recommend this restaurant and won’t likely return.

M
Washington DC
3 reviews
Dined on September 21, 2019
Overall2food1service3ambience2

Dry, tasteless pizza

Report
L
Washington DC
22 reviews
Dined on September 18, 2019
Overall5food5service5ambience5

Great food; great staff and service. Highly recommend.

RC
Washington DC
33 reviews
Dined on September 13, 2019
Overall5food5service5ambience5

Love it here. Had the beef Rigatoni. Great service. Nice job Erik!

L
Cleveland
1 review
Dined on September 12, 2019
Overall3food4service1ambience4

The food was pretty good, and if you have a smaller party you might have a different experience with the service. Our group of 6 had poor service, including incorrect orders, forgotten orders, no drink refills (cocktails, iced tea, or water), various people delivering food or drink to the table, and then never returning with any requests that were made (such as boxes or refills) and the waiter never once came back to the table to ask how things were once we had our food. I definitely wouldn't recommend this restaurant for groups who have to split a check, the waiter just dumped a pile of checks on the table for us to sort out, and then dumped a stack of credit cards and receipts on the table after he rang up our orders. Skip it and head to Epic Smokehouse where they can accommodate a group.

M
Washington DC
38 reviews
Dined on September 7, 2019
Overall3food3service4ambience4

I find the food at Matchbox to be nothing special and usually served lukewarm but it is convenient in Pentagon City. It’s not bad but I go for the convenience and the outdoor dining upstairs.

P
Cleveland
12 reviews
Dined on September 7, 2019
Overall3food4service2ambience3

Must have had a new waiter and this delayed our drinks and food

RS
1 review
Dined on September 7, 2019
Overall4food5service4ambience5

I ordered a gluten sensitive pizza and was brought out a regular pizza. I asked about whether or not it was gs, and I was told that I never ordered gs. I know that I did. I even requested a gs menu when I sat down and notated in my reservation. This attention to detail is crucial when you're dealing with allergies /dietary restrictions.

When I placed another order for gs pizza, it took about 20mins for it to be brought to me. By that time, I was ready to go so I asked for the check and a box. The food was delicious, however. I'm not sure if it was a server or kitchen issue but there was a disconnect.