Everything was great! Came in for a 12pm reservation at 11:58am on a Tuesday and was seated upstairs immediately. There was someone waiting at the top of the steps to sit us and my server came to the table a couple of minutes later. The area is set up to be seated socially distant but there was only one other table being occupied on the other side of the upstairs section. I was slightly disappointed because of the limited menu, I had my mind set on something I’d had several times before COVID, but I quickly found joy in the pound cake French toast and all was well! The service was great and so was the leftovers later in the day lol.

Goede plek voor een voedzame lunch. Menukaart is tamelijk standaard maar kwaliteit van het eten is prima.

We come here often because it has never failed us...till today. Even though they changed the sides for their famous chicken breast they have let us change back to the normal sides. Today they wanted to charge $10 more to get the potatoes & vegetables. I got the pepperoni pizza that was burnt and my wife got a steak that was so over cooked it was tuff and cold fries. Our waitress was the bartender and she was terrible! I had to get up and walk to the bar for a drink refill because she was too busy joking with the rest of the staff. Never checked on the food and only brought the tab when she saw us put out coats on. I understand COVID-19 has been tuff on restaurants but this is how you loose your favorite clients. Hopefully they get it right soon or they will be off this repeat customers favorites list.

First time eating there and the serve was great. Will definitely be back.

Always a good experience.

We visit Matchbox multiple times per year. We find the food to be consistent and good, especially for the money. Always a good ambiance and certainly very few people dining in during COVID restrictions. This was our first time at this location and the service was awesome and the food also good. We will continue to come back - love the pizzas.

Nothing special. Service was good, food just ok, pricey for what you get.

Went for brunch and it was only one other person eating so that was a big plus for me, especially with everything going on. Order the American skillet and it was amazing. Definitely enjoyed myself.

Great service! Diners were safely spaced out.

This is my go to when I come for shopping at the Pentagon city mall. Love the food and the atmosphere. The staff is very polite and helpful.

We went to there on the spur of the moment. The food and drinks did not disappoint. Definitely enjoyed the pizza and heard compliments from our guests on the tuna tacos

Great experience as usual.

The service overall was ok . Waiter disappeared several time for long periods of time but over all it was decent.

Waitress was awesome

My daughter went in her soccer jersey and we didn’t feel crazy under dressed. Great food!

Great experience. There celebrating a family event and had a wonderful time.

This was my first experience at a Matchbox and the service was excellent. Our server was overly kind and accommodating. I ordered the Salmon spinach salad and the fish was cooked perfectly and I got their special Watermelon cocktail it was delish! Highly recommend

We had an amazing server, I just wish I could remember his name and the staff were very accommodating. 🙂

Our server was professional and attentive, the manager was also polite.

Cool vibe great food

Great food and ambiance, not loud at all. The server kept forgetting about us though and we saw him chatting with the bartender instead of coming to help us more than once.

The food was terrible. I don’t see what people like about this place. The location is great but the food is mediocre. I had the shrimp with old bay fries. You can get the shrimp at the grocery store (Seapak) and the old bay fries needed way more seasoning and they were hard.

Outdoor dining was great - weather was perfect and the heaters were on since it was a bit chilly! I remember the days pre-COVID when this place was so crowded inside, so it's kind of sad now to see it completely empty! I believe inside is opened up, but no one chooses to eat inside. I'm sure it's safe, given the guidelines. The only "off" thing was our server had his mask down a bit below his nose.

Customer service was terrible.

This was really disappointing. We LOVE matchbox, but this was our first time going to the Pentagon City location. We got in early for our reservation and were seated relatively quickly, but then we didn't get seen for about 15 minutes even to get waters. The place is operating at half capacity for COVID but they weren't crowded by any means. By the time someone came to see us, it wasn't our waitress but someone she asked to take our order for her. He took our full order - drinks, appetizers, and dinner - wrote nothing down. We got our appetizers about 15 minutes after that. Everything was great, but we still hadn't been seen by our original waitress, and no one else came to our table for the next 30 minutes. So we'd been there an hour already and still hadn't gotten our meals, our waitress walked by our table, my husband got her attention and asked about the status of our food. She was so surprised and said "OMG you haven't gotten your food yet? What did you order?" So she hadn't even checked before then to make sure our order had been put in by the guy she called in for help, and even while walking by our table serving others in our section, she never came to even check that everything was good or if we needed anything, let alone notice that we sat at an empty table without food for a good half hour after we finished our appetizers. We told her what we ordered, she went and checked the computer AND STARTED PUTTING IN THE ORDER. Our order had never even been entered before then, and by now we'd been there for over an hour. So we just asked for the check to leave since we didn't feel like waiting longer, and she gave us a little discount which was fine but honestly, we ordered two soups and a dip - the whole thing probably should've been comped. Once she gave us the check she offered a drink "on the house" to make up for everything, I'm 7 months (blatantly) pregnant, so not really a consolation prize there. Needless to say, and sadly, we won't be going back there.

We went for brunch and was saddened to find there was no Brunch Box or Avocado toast. The waitress was nice enough but her memory was not that great. The restaurant was not crowded at all so I am not sure why she would disappear for long periods of time.

The food was good and I enjoyed the patio.

We had a good time. The food and drinks was good. The food didn’t taker long to come. We were spaced out from other tables. I had aaa good birthday.

This is my friend and I’s favorite place to meet up and catch up. Food is always good!

The food was tasty and came out quickly. The server had a very nice attitude but overall service was slow. The drinks took a long time and came out at the same time as all the food. Once the food arrived we had no plates and had to wait before starting to eat. I understand they are probably short staffed due to COVID, but staff seems stretched too thin and it is impacting service.

Service Was Excellent!

Always good! Loved how they made us feel safe.

Excellent food and service. The sliders are excellent.

My party had special needs—2 people with disabilities. The restaurant team did everything in their ability to accommodate us and make us comfortable and happy. Thank you!

This restaurant is classy and cute. The outside space is a balcony and away from the noise. It’s very comfortable and suited for a hot or chilly day. The food I felt was a big expensive but we enjoyed ourselves regardless. I guess the menu had been chopped due to COVID so I was a bit disappointed I didn’t get exactly what I planned. Just a reason to come back lol!

Food was great. The service was perfect. Really enjoyed it.

Always pleasurable..Everything about is Great!!

We loved the choices for the Brunchbox on Sunday morning. We ended up getting served the same items twice, by mistake by servers, but didn't mind eating more.

I enjoy going to Matchbox and highly recommended it to my friend. She was not as impressed as I am/was. I always order the apple and pear salad with the 3 mini burgers. We had calamari and wings. Her son had the crab cake meal. Too many french fries. He was looking for more vegetable sides as an option. Prices are a little steep.

It exceeded my expectations, I was surprised by the menu options. I loved the pear apple side salad and the fried shrimp entree!

I reviewed this restaurant's noise level as "quiet," but I went for a lunch meeting. There are a lot of hard surfaces, so I expect that the busier dinner time crowd is probably noisier.