Match Eatery & Public House - Penticton
We, a party of 7, did not have a good experience on Sunday, June 3rd at Matches in Penticton. We waited for well over an hour for our food and ended up with cold food. Three of us didn't get our food at the same time as it had been given to another party. One person had a cracked beer mug and we felt that the price of a glass of beer for $8.00 is more than should be charged. Management did compensate us for the wait and meal problems. Our take, is that staffing was not sufficient. There was only one server and there was a large crowd out on the outdoor patio. Matches will not fair well by not staffing sufficiently.
Adaptable to dietry restraints
Good selection food
Happy hour daily
Big screen tv's to watch sport
Service was a bit slow but it was busy. Appetizers were good, main courses were okay. Prices were good especially their Happy Hour specials for drinks & appies.
This is my second time here. First time was so bad that our whole meal was comped. I tried it again with my daughter she had pictures of what a friend had to order so she ordered the same thing and it did not look the same I'm very disappointed in your portion size very disappointed in the waitress we had that evening. I do not expect us to go eat there again
I booked an online reservation the night before, but when we arrived they said they couldn't find the reservation. I do enjoy the atmosphere and food at this establishment, but often go during their busiest time I assume(before and after Events at the SOEC). Often times the response from the staff is that they don't have enough staff on to accommodate a full restaurant. I was also told they were out of several of the drink options on their menu. I do like coming here, but feel they could certainly up their game during events that they KNOW will bring in customers, before those customers go elsewhere.
We had a reservation for 5 pm. We arrived about 15 mi early our table was ready they seated us and then came back and said sorry your reservation was for 5 and your waitress is not here. They would not get us drinks except water until our waitress got there. Once our waitress got there she was very short and grumpy. Forgot our extra toast and chicken on salad but tried to charge us for it. Didn’t ask us for more drinks and didn’t refill our waters. Very frustrating.
Good food with decent service was just disappointed with the size of the meal. Prices are very reasonable but the portions are fairly small
We would like to thank our awsome server Marni for taking such great care of us in the corner booth before the concert Sunday night. Even tho she was off shift she made sure our dinners were taken care of and has the best attitude for serving!
Great place and great food, good cost, but beware going in the evenings on fight nights or sports....for those who love it, it's great but they turn the TVs up so if you are with someone who has a hearing impairment, this can be troublesome. Upstairs is much quieter.
Your reservation system is horrible and if I see that it's marked booked up when in fact it's not even close I will go some where else.
When they value drop ins over reservations I will just use that if I go back
Our reservation was for 6pm, we finally met our server at 6:25 which is when we ordered our drinks and food at the same time. Our first drink (water) came at 7:15. Our other beverages came at 7:20... that is 55 minutes for our drinks to come, and that wasn't even all of them. They forgot one drink and the shots we ordered. Those finally came about 10 minutes later. We finally got some food, not ours but food for another table that had already walked out at 740. Our ordered meals came about 10 mins later, The food as luke warm and was almost just thrown on the plate.
It was hands down the worst restaurant experience I have ever had. It was my second time there, the first not being horrible but not fantastic either.
We were horribly disappointed and not sure we will ever return.
the food was cold service was so bad she said the bartender was too busy to make more drink for us. The 4 of us will never be back and its too bad as the event centre is right there or just to go to the casino. when we finally saw our waitress we told her the food is cold and she said it will take too long to refire it. we paid the full bill and left.
It was during a concert night on a Saturday night, Place was packed, food is allways good but they def. did not have enough staff. we waited for an hour for a drink, if gthey have enough staff its very good place, next special event we will be going somewhere else for drinks and a bite to eat
It was very busy and noisy in the main area, so we went upstairs, and it was much nicer for talking and socializing with friends. The only issues we had were with the waitress and the hostess. We had a reservation, and, after identifying ourselves and confirming we had a reservation, the hostess left us all standing there while she greeted and sat folks without a reservation. She left us standing there for almost 10 minutes. Finally, she took us upstairs and the waitress did the same thing -- left us waiting to order, the food took forever, and, while we were eating and wanting more drinks, there was no one around to order from or check on us. One of our party flagged a guy down and he took her order and brought her a drink, but did not ask the rest of us, and we all had empty glasses. The service was very poor. But the drinks and food were good. Service staff really need some training -- and I worked in the industry for many years, so can be quite forgiving, but it was not that busy upstairs and there were lots of bartenders. One of them could have helped her. A big lack of scanning the room going on. Given it's a relatively new venue, I will give them the benefit of the doubt that they have some bumps to work out with staff, but team work would help. No one should walk away from a table full of empty glasses with empty hands and no new orders. I'm willing to give them another try, but many in our group are not.
Everything was fantastic, and good drink specials with good food. Been there twice and the bill was not right. Took 10 minutes to sort who had what. Needs to be better organized when it's clearly not all on 1 bill
Great food and service. The menu provides lots of choices from a quick snack to a full meal. The happy hour prices are very reasonable.
They could not find my reservation. Food served was not what was described on the menu. Waited 30 minutes for a cup of coffee.
I found the music to loud to hear my girlfriends, the tv's were all about kick boxing, not conducive to a girls night out. The blackened chicken was amazing, the extra $2 charge for two tablespoons of sauce was disappointing. The service perfect!!
It was so good. I will definitely be back.
Match Eatery & Public House - Penticton offers takeout which you can order by calling the restaurant at (250) 487-1280.
Match Eatery & Public House - Penticton is rated 3.5 stars by 19 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.