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Mastro's Steakhouse - San Francisco

4.5
4.5
1270 Reviews
$50 and over
Steak
Mastro's collection of sophisticated, classic Steakhouses and Ocean Club seafood locations are recognized for their combination of world-class service, highly acclaimed cuisine, and live entertainment in an elegant yet energetic atmosphere. A truly unparalleled dining experience.

Make a reservation

2 people

7:00 PM


Booked 108 times today

Order delivery or takeout

Other options

  • Order online
  • Logo image for Postmates
  • Logo image for Uber Eats

Additional information

  • Dining style

    Fine Dining

  • Cuisines

    Steak, Steakhouse, Seafood

  • Hours of operation

    Mon–Thu, Sun 5:00 pm–9:00 pm Fri, Sat 5:00 pm–10:00 pm

  • Phone number

    (415) 363-9539

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Business Casual

  • Catering

    Contact us for a complete catering menu and additional information.

  • Private party facilities

    For Private Dining Inquiries, contact Brittney Fear at bfear@ldry.com

  • Neighborhood

    Downtown / Union Square

  • Cross street

    Geary & Mason

  • Parking details

    None

  • Additional

    Banquet, Bar/Lounge, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine

What 1,270 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.5Food
  • 4.6Service
  • 4.4Ambience
  • 4.1Value

NoiseModerate

Loved For

  • San Francisco

    Steak

Sort by

Filters

  1. F

    Foodie

    Sacramento

    23 reviews

    vip
    3.0

    23 reviews

    Dined today

    overall3food2service4ambience5
    We had an issue with our steaks- one came well and overdone and the other was cold. And the plates were cold too. It was a mistake and they remade one of the steaks and took the other off of the bill but we had a show to catch so we really couldn't stay to enjoy. The second steak that they remade was perfection & I wished we didn't have somewhere to go so soon. The butter cake was outstanding!! We love Mastros but I expected the same quality as at the Mastros in Las Vegas. The service was outstanding, they fixed the steak issues and were very attentive. Sometimes you realize just how good the service really is when they have an issue to resolve.
  2. GK

    GigiK

    San Francisco

    1 review

    vip
    2.0

    1 review

    Dined 2 days ago

    overall2food2service1ambience1
    Place was loud and music was not what you’d expect at a nice steakhouse. When asked to turn the music down a notch, waitress said nothing she can do but will tell the manager. Nothing happened. When trying to communicate with the waitress, she couldn’t hear us and we couldn’t hear her. Soup was cold Steak was burnt on the outside and not cooked as requested. Wagu was disappointing…. Side veggie dishes were over cooked. Service was slow and they weren’t very busy Very Disappointed
  3. BM

    BMoore

    San Antonio

    9 reviews

    vip
    4.0

    9 reviews

    Dined 6 days ago

    overall4food5service5ambience3
    Food was great No valet which is a real bummer considering the location
  4. SR

    SuzanneR

    1 review

    5.0

    1 review

    Dined on November 25, 2022

    overall5food5service5ambience5
    Always hospitable even on a busy holiday! Angel was amazing and incredibly kind to my young sons He really went above and beyond and he was slammed
  5. MS

    MarkS

    San Francisco

    1 review

    5.0

    1 review

    Dined on November 25, 2022

    overall5food5service5ambience5
    A great time for all. Everything we ordered was excellent - seafood and Steaks.
  6. JH

    JayH

    Los Angeles

    2 reviews

    5.0

    2 reviews

    Dined on November 25, 2022

    overall5food5service5ambience5
    Anthony was a wonderful server. Friendly, attentive, and accommodating, but not pushy in any way. He was a true pleasure as a server. The food was spectacular. Crab truffle gnocchi was to die for and our steaks were as tender as butter and extraordinary delicious. I am now a lover of Mastro's.
  7. OT

    OpenTable Diner

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on November 25, 2022

    overall5food5service5ambience5
    Great location. Fun environment. Delicious food, wine, and cocktails.
  8. GH

    GregH

    1 review

    4.0

    1 review

    Dined on November 25, 2022

    overall4food3service5ambience5
    Being that this was my first time here, I expected much more but the food was ok but not ok considering the price. Other than that, my family and I had a great time.
  9. PB

    PeterB

    1 review

    4.0

    1 review

    Dined on November 25, 2022

    overall4food5service4ambience5
    Good food, good service and a great atmosphere and table!
  10. OT

    OpenTable Diner

    San Francisco

    3 reviews

    4.0

    3 reviews

    Dined on November 24, 2022

    overall4food5service5ambience5
    Thanksgiving day: Service and food was great and I think server’s name is Eric. He’s fantastic! But a couple of points; don’t have a strict dress code especially since table by us wore a hoodie. Also my second Manhattan drink was shaken when brought over. A total no no. The host day before when I called said there would be live music on main floor where we dined but manger informed us not the case. Disappointed. For these prices I expect what the restaurant claims to be. A high class establishment. Not at all!!
  11. AT

    AbeT

    1 review

    5.0

    1 review

    Dined on November 22, 2022

    overall5food5service5ambience5
    My wife and family enjoyed the experience. The food and live music were great. Parking at the Westin hotel which they recommended was easy too. I would definitely go back on another special occasion
  12. OT

    OpenTable Diner

    San Francisco

    1 review

    3.0

    1 review

    Dined on November 20, 2022

    overall3food3service4ambience2
    This was our first time at Mastro’s, and it was “ok”. We were seated at a table next to the kitchen, our starter was sent to the wrong table, dry aged ribeye was fine, but actually tough in spots. The restaurant was incredibly busy, very loud and too dark. The service was attentive. To top it off, they charged me for the birthday cheesecake that we didn’t order, and they just sent to the table. $850 for a dinner for 5, I really expected a better experience. I wouldn’t go back.
  13. OT

    OpenTable Diner

    San Francisco

    5 reviews

    5.0

    5 reviews

    Dined on November 20, 2022

    overall5food5service5ambience5
    Absolutely another great experience at Mastro’s! The food was delicious, service was impeccable and Mathew the general manager gave excellent service as always! By far my favorite restaurant in the entire Bay Area and the best place to enjoy a special day with family and friends!
  14. OT

    OpenTable Diner

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on November 17, 2022

    overall5food5service5ambience5
    Pascal was our server! He’s very passionate about the food and about serving us! This is one of my favorite places to dine! Will always come back for more! Celebrated my birthday at my favorite place
  15. CC

    ChristinaC

    1 review

    2.0

    1 review

    Dined on November 16, 2022

    overall2food1service2ambience3
    Awful! Cold steaks not cooked correctly. Very disappointing and expensive experience.
  16. DL

    DavidL

    Las Vegas

    5 reviews

    2.0

    5 reviews

    Dined on November 14, 2022

    overall2food2service2ambience2
    Hostess service was great , Bar service was great ... table service, not so much. Food arrived luke warm ... I've been to many Mastro's Newport Coast, Beverly Hills, New York City and sorry to say the San Francisco Mastro's is not very good when compared to the other locations I've been.
  17. E

    Ericaw

    San Francisco

    16 reviews

    vip
    5.0

    16 reviews

    Dined on November 12, 2022

    overall5food5service5ambience5
    The food and service were amazing always. I had branzino tonight as an upcoming new menu item and it was one of the best pieces of fish I’ve ever had. Every time I come I’m reminded why this is my go to dinner destination.
  18. KE

    KatieE

    Edmonton

    4 reviews

    vip
    5.0

    4 reviews

    Dined on November 11, 2022

    overall5food5service5ambience4
    Service and food was impeccable. Music was slightly louder than I would have preferred in that environment.
  19. OT

    OpenTable Diner

    San Joaquin

    1 review

    5.0

    1 review

    Dined on November 9, 2022

    overall5food5service5ambience5
    Best service I have had in years. It was all perfect.
  20. VW

    VincentW

    San Francisco

    1 review

    5.0

    1 review

    Dined on November 6, 2022

    overall5food5service5ambience5
    First time there. Very beautiful place although it got hot when full. I think next I’ll reserve a outside spot on the third floor. Everything we ordered tasted wonderful!! Our waiter was very knowledgeable and helpful. Perhaps our meal could have been a little faster timed?. All whole it was a great night.
  21. OT

    OpenTable Diner

    Orange County

    4 reviews

    vip
    5.0

    4 reviews

    Dined on November 6, 2022

    overall5food5service5ambience5
    Best experience in quite some time.
  22. OT

    OpenTable Diner

    New England

    2 reviews

    4.0

    2 reviews

    Dined on November 6, 2022

    overall4food5service5ambience3
    Food & Service was great as always! Underrated star is the Cesar salad- it deserves more props! It was loud tonight like I couldn’t even hear my husband sitting next to me loud! The louder the singer got the louder people talked it was a vicious cycle. The 4% living wage charge seemed tacky- you should include this in your prices or pay your servers more. The food and service is what brings us back- which is why I still rated so high!
  23. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on November 5, 2022

    overall5food5service5ambience5
    Server was the best I ever experienced, truely made me feel welcomed, explained the food and ever litttle detailed he was able too do. Give that man a raise !!! Pascal honestly made it so much of a good experience I will definitely return !
  24. OT

    OpenTable Diner

    San Francisco

    1 review

    vip
    5.0

    1 review

    Dined on November 4, 2022

    overall5food5service5ambience5
    Excellent!
  25. TB

    TyB8881

    San Francisco

    7 reviews

    5.0

    7 reviews

    Dined on October 31, 2022

    overall5food5service5ambience5
    Amazing Food and awesome service."Monique was AWESOME"! Thank you for making my son's Birthday a blast!
  26. TS

    TonyS

    San Francisco

    2 reviews

    vip
    3.0

    2 reviews

    Dined on October 30, 2022

    overall3food3service5ambience4
    Charging for bread is a bit much especially when we didn't ask for it or even touch it. For 300 bucks the bread should be free
  27. BG

    BenG

    Raleigh

    5 reviews

    vip
    2.0

    5 reviews

    Dined on October 29, 2022

    overall2food2service1ambience5
    Loud and bad service
  28. OT

    OpenTable Diner

    Los Angeles

    1 review

    2.0

    1 review

    Dined on October 29, 2022

    overall2food3service5ambience5
    The appetizers sides and drinks were fantastic! We ordered 2 dry aged phone in ribeye steaks and one jumbo lobster tail as well as the sea bass. The Seabass was absolutely delicious. The jumbo lobster tail was terribly overcooked, dry and chewy and smelled so fishy. One of two of the bone in ribeyes came out completely well done when it was supposed to be medium. They graciously brought out another, but this time it was completely rare. They took it back and third time was a charm, it came out perfect, and was absolutely delicious, but by this time it was late and my appetite was gone. For the sides, we ordered lobster mashed potatoes, black truffle gnocchi, and grilled asparagus, which were all very delicious. We had the bone marrow and french fries for appetizers. Monique was our waitress and she was great and soo sweet. Paige What is the attending manager to our table for all the issues with our food and she was also very gracious, and very very nice. She did take care of us and take a decent amount off of our final bill Which we were very appreciative of given what happened with all of our food. That was our first time dining at Mastro’s in the city. Would I come all the way out to the city specifically for Mastro’s, again? No. But if I was already in the city and it was convenient, I would give them another chance.
  29. c

    cami

    Los Angeles

    16 reviews

    vip
    4.0

    16 reviews

    Dined on October 29, 2022

    overall4food4service4ambience3
    Mastros quality food-very good, including efficient service. As expected based off eating at other locations. Frankly way too loud with the music - hard to have a conversation. I don’t know how you would have a business dinner here. A two level spacious venue with a full piano bar on one level and upstairs a large dining room which is where we sat. Maybe keep the loud music downstairs bc the echo from windows and concrete floors probably add to the noise.
  30. OT

    OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on October 27, 2022

    overall5food5service5ambience5
    Always a great experience. Service was wonderful!
  31. OT

    OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on October 24, 2022

    overall5food5service5ambience5
    It was a lovely night, the staff was very friendly, and the energy in the room was not overly loud where you can't hear your own voice. They had a live musician singing which made an amazing ambiance. They give big portions of food! Their bread basket had all kinds of bread, it was so delicious and the sautéed shrimp were as big as my hand, it had garlic, creamy and spice. I was so full in the end, I had to put the rest in a to-go box.
  32. J

    Justin

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on October 19, 2022

    overall5food4service5ambience4
    the servers were really nice and I liked how they told us details about how the food was being prepared
  33. PT

    PerryT

    San Francisco

    2 reviews

    vip
    2.0

    2 reviews

    Dined on October 19, 2022

    overall2food2service1ambience4
    I have been a regular customer at Mastros Beverly Hills for many years. I have also tried their Malibu, Laguna Beach, and Vegas locations with good experiences, but this one in SF was very far below par. The service was terrible, the food wasn't cooked well and it wasn't what I have come to expect from Mastros. You guys need to raise the bar and follow the others. This type of service won't fly and I will not go back, I would rather fly to LA and go to one of the better locations than deal with this again.
  34. OT

    OpenTable Diner

    San Francisco

    6 reviews

    vip
    3.0

    6 reviews

    Dined on October 17, 2022

    overall3food4service4ambience2
    Music was too loud and had to ask repeatedly for it to be turned down. Really made the evening less enjoyable.
  35. AS

    AlexanderS

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on October 16, 2022

    overall5food5service5ambience5
    It is a very nice place near Union Square. Fodd is delicious and Steak Quality outstanding, but it has its price. I recommend to taste Aplle Martini
  36. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on October 15, 2022

    overall5food4service4ambience5
    Birthday dinner
  37. CH

    ChelseaHandy

    Dallas

    4 reviews

    5.0

    4 reviews

    Dined on October 15, 2022

    overall5food5service5ambience5
    The food and ambiance was nice! The live music was also a nice touch! We celebrated my husbands birthday and everything from the appetizers to dessert was delicious! Aladdin was a great waiter!
  38. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on October 11, 2022

    overall5food4service4ambience5
    Great ambiance and very nice staff. Food was delicious and drinks were top notch
  39. GD

    GuyD

    San Francisco

    25 reviews

    vip
    5.0

    25 reviews

    Dined on October 9, 2022

    overall5food5service5ambience5
    Always a great meal at Mastro’s. Service is consistently outstanding and the entire team makes you feel at home.
  40. ME

    MartynE

    Philadelphia

    6 reviews

    vip
    4.0

    6 reviews

    Dined on October 8, 2022

    overall4food4service5ambience4
    Welcomed us and great service for our Anniversary

Safety precautions

  • Cleaning & sanitizing

    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
  • Screening

    • Sick staff prohibited in the workplace

FAQs

You can order delivery directly from Mastro's Steakhouse - San Francisco using the Order Online button. Mastro's Steakhouse - San Francisco also offers delivery in partnership with Postmates and Uber Eats. Mastro's Steakhouse - San Francisco also offers takeout which you can order by calling the restaurant at (415) 363-9539.

Mastro's Steakhouse - San Francisco is rated 4.5 stars by 1270 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 108 times today

Order delivery or takeout

Other options

  • Order online
  • Logo image for Postmates
  • Logo image for Uber Eats
Google Map for Mastro's Steakhouse - San Francisco

399 Geary St, San Francisco, CA 94102

Additional information

  • Cross street

    Geary & Mason

  • Neighborhood

    Downtown / Union Square

  • Hours of operation

    Mon–Thu, Sun 5:00 pm–9:00 pm Fri, Sat 5:00 pm–10:00 pm

  • Cuisines

    Steak, Steakhouse, Seafood

  • Dining style

    Fine Dining

  • Dress code

    Business Casual

  • Parking details

    None

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Additional

    Banquet, Bar/Lounge, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine

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