Mastro's Steakhouse - Palm Desert

4.6
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2658 Reviews
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$50 and over
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Steakhouse
Mastro's collection of sophisticated, classic Steakhouses and Ocean Club seafood locations are recognized for their combination of world-class service, highly acclaimed cuisine, and live entertainment in an elegant yet energetic atmosphere. A truly unparalleled dining experience.

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What 2658 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.7
food
4.6
service
4.5
ambience
4.1
value
Noise · Moderate
87% of people would recommend it to a friend
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JO
Toronto
7 reviews
Dined on March 16, 2020
Overall4food5service4ambience4

The food was delicious and the wine suggested by the server was very good. The service was a bit underwhelming. We waited 15 minutes for our drink order to be taken and then we were rushed to order our food. Had to ask the server to give us a few minutes to look at the menu and enjoy our cocktails. It was a bit confusing as we were approached by 2 different servers so we weren’t sure who was actually looking after our table. Their signature warm butter cake was a very tasty way to end our meal.

MS
Portland
1 review
Dined on March 14, 2020
Overall5food5service5ambience5

Excellent! Even with the COVID-19 outbreak we were able to have a terrific meal amongst friends.

OT
Palm Springs
1 review
Dined on March 13, 2020
Overall1food4service1ambience3

They just sat the table I always request just as we checked in. They confirmed it would be available. I mentioned we were celebrating two birthdays and still did nothing to accommodate that or even asked if we would like desert. Worst experience I’ve ever had at Mastro’s and its our favorite

B
Orange County
1 review
Dined on March 13, 2020
Overall3food4service4ambience4

Party of 4 sat at a small round bar table.
These tables are not comfortable or large enough for 4 people.
Especially with all of the people who are walking by bumping our chairs.
Very disappointing.

SB
San Francisco
78 reviews
Dined on March 8, 2020
Overall5food5service5ambience5

Awesome dinner 👏👏👏

CM
Seattle
1 review
Dined on March 7, 2020
Overall5food5service5ambience5

Other than the noise in the room we were in the whole experience was fabulous. Highly recommend

C
Los Angeles
374 reviews
Dined on March 6, 2020
Overall5food5service5ambience5

Great to see Scottie Pippen there.
Bartender took care of us with exceptional service and fantastic drinks


Want to go back now

SS
Phoenix
2 reviews
Dined on March 6, 2020
Overall2food2service1ambience1

Way too,expensive, and the rack of lamb had no taste. They offer three or so toppings for your entree,at extra cost. The entrees are already too,expensive. When you decide to not add any, they should at least use some seasonings like salt, etc. Mine had none.

P
Los Angeles
2 reviews
Dined on March 6, 2020
Overall5food5service5ambience5

Splendid service and delicious meal!

DR
San Francisco
3 reviews
Dined on March 4, 2020
Overall5food5service5ambience5

Great meal, great service. Our two year old granddaughter loved the little birthday cake they presented to her. Server had a daughter same age so he understood how to handle our table. Very pleased with the meal and the evening.

CA
Dallas
12 reviews
Dined on March 4, 2020
Overall1food1service1ambience1

Our server was absentee. The steak was fatty. Drinks and cocktails were beyond SLOW. I will never go to Castro's again. It's a Rip Off!

OT
Palm Springs
1 review
Dined on March 3, 2020
Overall5food5service5ambience4

Had a great time with great service! Excellent meal.

JC
Richmond
8 reviews
Dined on March 2, 2020
Overall5food5service5ambience4

Staff, service and food were excellent on a very busy and loud night.

BA
Palm Springs
1 review
Dined on March 2, 2020
Overall5food5service5ambience5

We celebrated our 35th wedding anniversary and everything was great as usual

C
1 review
Dined on March 1, 2020
Overall5food5service5ambience5

Great food and great service. Recommend this place.

S
Palm Springs
17 reviews
Dined on March 1, 2020
Overall3food3service3ambience3

Awful!! Fast service with no one caring if they stop and see how was your food. So noisy (went on a Sunday to avoid the noise) you absolutely can’t talk to anyone at your table. All the four tables are on the side with big tables in the middle so noise from large groups and music from bar makes it impossible to hear. They want music in the bar and the rest of the restaurant suffers. We won’t be back. Eddie Vs outside is awesome. Waitress talked to us and brought us crab fried rice just to try. So nice they go above and beyond. Won’t happen at a Maestros!!

LT
Palm Springs
1 review
Dined on March 1, 2020
Overall3food5service4ambience1

We were sat at a very busy table even though the staff knew it was our first anniversary. The lighting is so dim and the menu was printed so small that we needed to use flashlights to read the menu . Make the print larger .

AC
1 review
Dined on February 29, 2020
Overall5food5service5ambience5

Great service, food & presentation. The ambience was top-notch.

E
1 review
Dined on February 29, 2020
Overall3food5service1ambience2

Service at the bar is very slow. It took 15-20 minutes for any of the bartenders to even notice us because they were too busy washing glasses & not paying attention. For the prices the service should be on point and it wasn’t for most of the people at the bar. Time for new bartenders particularly some women.

EG
Los Angeles
13 reviews
Dined on February 29, 2020
Overall2food4service1ambience3

I had a reservation and was told I needed to wait 30 min. I then went to the bar to try and sit and then they cancelled my Open Table reservations and I lost my points. Very disappointing

KE
1 review
Dined on February 29, 2020
Overall4food5service3ambience3

To be honest, I was a tad upset with the way we were treated. There was nothing egregious really, but knowing the reputation of Mastros and considering it was meant to be a special day for us, I wasn't really happy with the lack of attention to detail. Unfortunately it's not a location we plan to go often, so we did not feel like it was worth it to mention, but I would definitely not dine at that location again, and wouldn't recommend it for any kind of special occasion.

6
Los Angeles
5 reviews
Dined on February 29, 2020
Overall5food5service5ambience5

GM Rebecca was amazing in getting us preferred seating. I’ll be back more often.

PH
San Francisco
13 reviews
Dined on February 29, 2020
Overall5food5service5ambience5

Celebrating a friends birthday. Mastro’s is a great place for fine dinning, date night, special occasions
I would highly recommend

NF
San Diego
3 reviews
Dined on February 28, 2020
Overall5food5service5ambience5

The manager and her staff are EXCEPTIONAL. They were professional and provided OUTSTANDING service.

KG
Los Angeles
5 reviews
Dined on February 28, 2020
Overall4food4service4ambience4

Mastro is always a fun experience, with a bustling bar and restaurant scene. However, it is more common that not that the food service is lacking - usually in the form of forgotten items, or steak delivered under/over cooked. This time it was under cooked. And while they are always eager to take it back and cook longer, by the time the re-cooked steak arrives and it is not longer desired.

MJ
1 review
Dined on February 27, 2020
Overall2food2service1ambience2

This restaurant was highly recommended to me so while in Palm Desert a friend and I decided to give it a go.

When you read their website with their rules and regulations regarding dress code you would expect that this place was of the highest standards themselves. Basic restaurant 101 was missing.

We arrived a fraction early to have a drink at the bar and enjoy the atmosphere. When we arrived the front of house staff kind of waved us in the general direction of the bar. There was no where to sit so we came back to them and they said "oh well, your table is ready."

Through we went to our table and from there it was like the servers were on fast forward. Our entree came out promptly which was lovely but from that moment on it went down hill. My friend hadn't even finished chewing his last mouthful of his entree and the main course was served. They whipped the plates away and went here's your main - enjoy. We were so overwhelmed with the size of the portions and the fact that there had been zero time between courses that it actually frazzled us.

Every five minutes they would then come back to our table and ask us if we were done!? Done!? We hadn't even had a bite yet as we were still reeling from the fact that hadn't had a time to draw breath!! Their relentlessness of asking us "were we done" got so bad that we actually felt the need to ask, "do you need your table back?" to which they said "no". It wasn't close to closing time either.

We actually told them that this wasn't good enough and that we felt incredibly rushed so as a way of an "apology" they gave us dessert "on the house" but even this felt like they were doing US a favour!?

The actual food itself was okay but very salty. I like salt but it was all far too salty. We also ended up leaving so much food and for the price - it just wasn't worth it.

All we felt leaving was that this place is pretentious, elitist & all about the size of the tip

Save your money and go somewhere else.

OT
1 review
Dined on February 27, 2020
Overall5food4service5ambience4

Exceptional. The ambiance and service were tremendous. We all had a great meal.

U
Palm Springs
20 reviews
Dined on February 27, 2020
Overall5food5service5ambience5

Great venue. Loved every minute!

G
Miami
21 reviews
Dined on February 27, 2020
Overall5food5service5ambience5

Food outstanding. Atmosphere great. Service fabulous. A great night.

a
Palm Springs
7 reviews
Dined on February 21, 2020
Overall5food5service5ambience5

Amazing service. Food outstanding.
Always our go-to place for 5-star steak, seafood and service! We are so lucky to have this restaurant in the desert!

SW
Seattle
1 review
Dined on February 21, 2020
Overall5food5service5ambience5

Beautiful restaurant. Best steak I've had in over ten years. Fabulous table service. It's not cheap here but you get what you pay for.

OT
Palm Springs
1 review
Dined on February 18, 2020
Overall5food5service5ambience5

Experience was great. Food was great and service outstanding.

DN
Toronto
14 reviews
Dined on February 17, 2020
Overall5food5service5ambience5

Always great! Love the Butter Cake and Lemon Drop Martinis !

CN
Los Angeles
1 review
Dined on February 17, 2020
Overall5food5service5ambience5

My wife’s birthday. We’re repeat customers whenever we’re in Palm Desert and have never been disappointed.

RS
Palm Springs
2 reviews
Dined on February 16, 2020
Overall4food5service4ambience4

We had a reservation but were seated (after other guests that arrived after us) after a 5-10 minute wait near the decorated bottles across from the reception desk, which had two employees present during our full waiting time. We checked in immediately, but the staff seemed incapable of seating us ahead of others or in a timely fashion. Why?

We had an excellent waiter, and servers brought food politely and promptly. Still, I was left without silverware for the early part of the meal,until we asked, and left without water for some time in the last half of our dining, even after asking for more.

These issues are not commonly found in such a nice, well regarded business like Mastro's. The staff must have been having a bad evening, in several areas from Reception to table service. I would return again just to give this a try, but certainly not at a total cheque more than $230.00 base charge before tip.

D
Palm Springs
9 reviews
Dined on February 16, 2020
Overall5food5service5ambience5

Birthday Dinner with friends was Outstanding as always

O
Los Angeles
6 reviews
Dined on February 15, 2020
Overall5food5service5ambience4

Fantastic dinner wonderful service we love having dinner at Mastros couldn’t be better

OT
Las Vegas
1 review
Dined on February 15, 2020
Overall3food3service3ambience1

Noise was unacceptable - terrible

WA
1 review
Dined on February 15, 2020
Overall3food3service5ambience3

Disappointed in the steak it was not very tasty!!!

OT
San Diego
6 reviews
Dined on February 15, 2020
Overall5food5service5ambience5

The waitress told us to move on at 8.30 after we had been there for two hours.

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