Arrived early and waited in the bar - great music on a Sunday evening. Was originally seated in a table for 4 in the bar area but when we complained that it might be too loud for our party, staff accommodated us very quickly and did not appear put out by our request. The service and food were fantastic as usual and, of course, we were treated to a congratulatory dessert as we were celebrating a special occasion. Recommend Mastro's any time you have a special occasion to celebrate or are in the mood for a fine dining experience!
Over all the total experience was amazing , the waiter was very helper and always was around to check on my party. The food was incredible ! I enjoyed everything and I will be returning.
Amazing dinner 🙌🏻the server was great and the manager was accommodating 🙏🏼
I’ll just get to the point.... food was delicious as always but the service was subpar. Our waiter and staff didn’t come around and check up on us to see if we needed anything or were ok. This is the first time our friends came to Mastro’s and it was a little disappointing for their first impressions but the good thing is they liked the food.
Our steaks are good, a little better than Morton's and Fleming's in my mind.But the service is a one star. For some reason, I just felt the waiter is really cold. The server didn't say hi or anything, handed me the menu without a word while I am talking to my husband. He barely said anything and checked on us at all. We brought our own wine and had to refill my glass myself. I've been to other upscale restaurants too, but never had this feeling. I probably would give it another try.
The food was delicious and can’t wait to go back. Service was a 5 star all around
I've been to this location several times. This time though I was very disappointed. I made my reservations a month in advance and requested a seating of my choice and still was not accommodated. I think it's time for a change. They just cover themselves by saying we don't guarantee but try to accommodate. I think my money is just as green as everyone else.
Over priced for the quality of food
Service was great as it should be for the price. I’ve been roughly 10-12 times.. The quality of the steak is where the disappointment lies. After $400 the best part of the meal should not be the mushrooms. It was not terrible, but not worth the price in my opinion.
We have visited Mastro's Las Vegas and wanted to try the Costa Mesa venue for my Birthday. Service by the wait team was excellent, food was prepared perfectly, and was served piping hot. The Steaks and the lobster mashed potatoes were excellent with wonderful flavor. The wine selection was very complete and the selected Cabernet Sauvignon was a beautiful accompaniment.
The price is high but I highly recommend Mastro's
Good food and decent service.
Wanted to surprise my wife with a nice dinner. Found reservations online. Valet was quick. We were shown to our table right away. Our server (Tom, I believe) was very professional. Our food was delicious and the ambiance was great. Wife and I had a wonderful time. Planning to come back soon.
This Friday we met with some friends that we haven’t seen in over 10 years we choose to have dinner at Mastros Costa Mesa. I was very disappointed; first I like to say that my wife & I are regular clients at this location we have been coming here for many years. Your restaurant has always offered excellent service and treated us royally with the exception of this last Friday we had an early reservation at 6:45pm which was fine. We started by ordering cocktails also brought a bottle of wine. The waiter was very short and never offered the specials nor poured our wine in our glasses. When dinner was served they usually pamper you by serving the side orders on our plates or come back to the table to check on us.
We didn’t have that extra service that makes me feel that you are getting that service of excellency, their service was pretty much putting the plates on the table and walked away not to be seen for a while (NOTE: there was a few empty tables around us) after we had our deserts the waiter seen to be in such a rush to give us the bill at that time. I ordered another drink but the drink never came we waited and waited but the waiter was MIA I had to get another waiter to order my drink .I did not want to create a scene in front of my guest and opted to just walk away and go home. Over all our friends and us where happy to see each other but this service has bothered me all night because this is not the Mastros that I’m used to. I hope that Mastros reads this and corrects what needs to be corrected to continue their service of excellence.
Food was great. Server was wonderful. Thought the prices were a little high for the food. All and all had a nice experience
We are frequent visitors to Mastros and the last 2 visits have been so bad we have now discussed not going back. The service was inattentive. Had to pour our own wine, constantly asking for more water, our halibut was served at room temperature- creamed spinach was not hot either. Very disappointed in a place that was our go to favorite for many years.
What has happened?