Good food and great service but a tad bit overpriced.
As always the steak was excellent !
Food was great. Service was also. It is just too dark in there for me. Had to use my phone flashlight for everything.
Great place to enjoy a special dinner. The food is top notch and the wait staff is excellent. The business loves this spot and as long as they keep production up, we will continue to dine here and drop another 900.00.
It was a great experience. The restaurant itself was well maintained. The ambiance was nice. Great setting to take a date.
The best steaks around. I took my wife for dinner. She loved it
Great service and fantastic food. Music was a little to loud
My boyfriend and I went to celebrate our anniversary and we're seated in the back towards the bar. Right away, our service and experience wasnt impressive. We were seated right next to a loud, drunken party, who were throwing f bombs and talking about women's body parts (men and women involved in this). We ignored it as much as we could, but our waiter just added to our below par celebration dinner. My boyfriend orders a 12 oz Filet and asked for it cooked a certain way (medium well). Instead of suggesting a more medium cooked Filet (what he wanted), he belittled my boyfriend and made sure we knew that he was wrong. Once our order was placed, about 10 minutes later, our waiter comes back and says they do not have the 12 oz anymore and suggested the 18 oz, which was about $25 more... Well, we ordered it, with no other option.
The table next to us still continued with the language and our waiter never come by to check on us. It was like it was purposely avoiding us.
We finally had enough and I spoke with one of the managers and I informed him of our concerns, the inappropriate language, the horrible service, the over priced Filet. He moved us to another table which helped the noise, but the service still was horrible. He also informed that he would make an adjustment for our Filet, since that wasn't our fault.
When it came to the bill, nothing was done and we feel robbed $320.
Arrived early and waited in the bar - great music on a Sunday evening. Was originally seated in a table for 4 in the bar area but when we complained that it might be too loud for our party, staff accommodated us very quickly and did not appear put out by our request. The service and food were fantastic as usual and, of course, we were treated to a congratulatory dessert as we were celebrating a special occasion. Recommend Mastro's any time you have a special occasion to celebrate or are in the mood for a fine dining experience!
Over all the total experience was amazing , the waiter was very helper and always was around to check on my party. The food was incredible ! I enjoyed everything and I will be returning.
Amazing dinner 🙌🏻the server was great and the manager was accommodating 🙏🏼
I’ll just get to the point.... food was delicious as always but the service was subpar. Our waiter and staff didn’t come around and check up on us to see if we needed anything or were ok. This is the first time our friends came to Mastro’s and it was a little disappointing for their first impressions but the good thing is they liked the food.
Our steaks are good, a little better than Morton's and Fleming's in my mind.But the service is a one star. For some reason, I just felt the waiter is really cold. The server didn't say hi or anything, handed me the menu without a word while I am talking to my husband. He barely said anything and checked on us at all. We brought our own wine and had to refill my glass myself. I've been to other upscale restaurants too, but never had this feeling. I probably would give it another try.
The food was delicious and can’t wait to go back. Service was a 5 star all around
I've been to this location several times. This time though I was very disappointed. I made my reservations a month in advance and requested a seating of my choice and still was not accommodated. I think it's time for a change. They just cover themselves by saying we don't guarantee but try to accommodate. I think my money is just as green as everyone else.