Mastro's Steakhouse - Chicago

4.7
4369 reviews
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$50 and over
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Steakhouse
Mastro's collection of sophisticated, classic Steakhouses and Ocean Club seafood locations are recognized for their combination of world-class service, highly acclaimed cuisine, and live entertainment in an elegant yet energetic atmosphere. A truly unparalleled dining experience.
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What 4369 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.7
food
4.7
service
4.6
ambience
4.2
value
Noise · Moderate
91% of people would recommend it to a friend
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DA
1 review
Dined 2 days ago
Overall 5food 5service 4ambience 5

I took my husband here for his birthday. The food and drinks were great!

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JB
Toledo
2 reviews
Dined 2 days ago
Overall 5food 5service 5ambience 5

What an experience! The Wagyu Tomahawk steak was cooked to perfection, the Oysters (our first time trying them ever) were amazing, and the Lobster was beyond fresh. The butter cake was by far the best dessert I’ve had in some time at any restaurant. Overall, it’s a must try in my opinion.

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SL
St. Louis
1 review
Dined 3 days ago
Overall 5food 4service 5ambience 5

Overall a very lovely dinner and experience. Only minor disappointment was the lobster bisque....great flavor, but not a sliver of lobster was found in the bisque. Steak was scrumptious...seafood tower with shrimp, claws, etc...delectable. Ambiance and service were great.

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DK
1 review
Dined 3 days ago
Overall 3food 5service 5ambience 3

I was excited to take take my girlfriend to Mastro’s for a special occasion and we were looking forward to a wonderful meal. However as soon as we were seemingly carelessly seated in the lounge area to eat, I was disturbed by a relatively large shard of glass that I almost cut my hand on. I informed my waiter, who walked up shortly after my realization, and he quickly moved us one table over to start the process of taking our order. My date was quite offended and wanted to leave but I did not want to ruin our night so I begged her to stay and enjoy the meal. We did enjoy our food and the waiter gave great service but it was hard for us to hear each other speak in at our table and my date was pretty uncomfortable from the Rocky start to our night. I would’ve hoped for a much better experience and I hope it is much better if I choose to dine at Mastro’s in the future.

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JM
St. Louis
1 review
Dined 3 days ago
Overall 5food 5service 5ambience 4

Omar was a delight!!!! Really nice atmosphere, and great food!

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C
1 review
Dined 4 days ago
Overall 4food 5service 1ambience 5

My server Nikki continually pressed me in an attempt to make me buy food. It made me extremely uncomfortable and frustrated. I tipped her 20% because that's the right thing to do, but she ruined my dining experience. She was no where to be found when I needed her but whenever she wasn't needed, she was by my side telling me I should get a dessert or a drink.

The place was great. Food was great. The only person ruining my experience was my server.

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OT
Chicago
1 review
Dined 6 days ago
Overall 5food 5service 5ambience 5

It was a close friends birthday and I wanted to make sure she enjoyed herself. I wanted to make sure she smiled because she has never enjoyed her birthday because she doesn’t celebrate it. But, I wanted to show her something different. Show her how she should be treated. The ambiance was amazing. The live artist performance was amazing. The staff made you feel appreciated and of course the food was impeccable. We enjoyed every bit of it. They brought her out a bday cake dish and it was great. It’s on the pricey side, but everything in there was worth the money spent. I will definitely be back!!!

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OT
Chicago
1 review
Dined on June 9, 2019
Overall 3food 5service 5ambience 3

The front of the house was rude and disorganized when we arrived. We went on a Sunday evening at 7:15. There were
Many open tables and they made us wait about 10 minutes
While they played around with the computers as if they
Did not know where to seat us. No apologies, just
Rudeness including from the Manager. Very disappointing.

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OT
Chicago
2 reviews
Dined on June 8, 2019
Overall 4food 4service 5ambience 4

Excellent service. Surprisingly small steak when someone ordered the small fillet...didn’t look good on a large dinner size plate. Everything else was very delicious tasting and looking!

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OT
1 review
Dined on June 8, 2019
Overall 3food 3service 3ambience 2

We went there for my sisters Birthday the food was good. They give you a lot of food that you can share. The only thing I didn’t like was that it was so COLD!!!! We really couldn’t enjoy ourselves because we was so cold. Next time I will have to bring a jacket.

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TL
St. Louis
1 review
Dined on June 8, 2019
Overall 5food 5service 4ambience 4

The entire meal was outstanding. The portions are generous.

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ML
San Francisco
3 reviews
Dined on June 8, 2019
Overall 5food 5service 5ambience 5

We had the best time at Mastro's! Our waitress, Lauren, was awesome. We ordered steak, halibut, brussels, and shoe string fries, all of which were amazing and the portions were very generous.

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OT
Philadelphia
1 review
Dined on June 7, 2019
Overall 5food 5service 5ambience 5

It was amazing

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OT
E. Tennessee
1 review
Dined on June 6, 2019
Overall 5food 5service 5ambience 4

Great experience with a really great staff that helped make our anniversary special.

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ER
Birmingham
2 reviews
Dined on June 4, 2019
Overall 5food 5service 5ambience 5

Great meal! Steak was cooked perfectly and all sides were outstanding.

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MM
San Francisco
1 review
Dined on June 2, 2019
Overall 5food 5service 5ambience 5

The restaurant was great with polite staff that treated you like someone special. My party and I had a wonderful time celebrating our friends birthday. I definitely be returning soon.

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DD
Chicago
2 reviews
Dined on June 1, 2019
Overall 5food 5service 4ambience 5

Everything here was fabulous. The food was amazing. It's true what they say about the butter cake....it really is that good. The cream corn....also really good. The petite filet melted in your mouth. The tables were a little close together in the lounge so there wasn't much room to move around. The service was good - our waiter seemed a little overwhelmed as he was always in a rush to leave the table.

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AC
1 review
Dined on June 1, 2019
Overall 5food 5service 5ambience 5

Service was incredible, food was amazing and the ambiance was impeccable.

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D
Pittsburgh
180 reviews
Dined on June 1, 2019
Overall 5food 5service 5ambience 5

So happy I chose Mastro’s! Healthy pour for my Manhattan, delicious bone in fillet, and exceptional service!!

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SD
1 review
Dined on May 31, 2019
Overall 5food 5service 5ambience 5

The food, wine and the service were all super nice!

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LW
Chicago
1 review
Dined on May 31, 2019
Overall 2food 2service 4ambience 3

My wife made are reservations 8 days in advance, it was my Mother's 85th birthday. We arrived at 7:40 pm, the reservation was for 7:45pm. They walked us upstairs, never mentioning the elevator. So my mother walked up the stairs. When we arrived upstairs, there was no table for us. We stood there confused, frustrated, and disappointed. After 5 minutes, we were told there was a table downstairs, so we went back down. This time we saw (not them) saw the elevator and took it. To say the least, this was not a "happy birthday" experience.
Ironically enough, my wife and I had our first date here, and try to come back for our anniversary every year. Can't see us returning any time soon....

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AS
1 review
Dined on May 31, 2019
Overall 5food 5service 5ambience 5

This is a fantastic restaurant with great service and the food is always consistently great.

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D
Washington DC
2 reviews
Dined on May 31, 2019
Overall 4food 5service 4ambience 3

The great food made up for the lack of ambiance. Would for sure return for another dinner.

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m
San Francisco
1 review
Dined on May 28, 2019
Overall 1food 1service 3ambience 1

The food was mediocre, too salty and overpriced. The ambiance was like a night club, not classy at all. Would never go again.

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MG
Chicago
2 reviews
Dined on May 27, 2019
Overall 5food 5service 5ambience 5

Awesome! Steak was great. Music was a bonus.

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D
1 review
Dined on May 25, 2019
Overall 5food 5service 5ambience 5

Amazing corner booth. Perfect night, great butter cake!

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OT
Chicago
1 review
Dined on May 25, 2019
Overall 1food 5service 1ambience 4

Waiter was not attentive, waiter seemed miffed when we asked for him to open a bottle of wine that we brought. Then when we went to the bar after dinner our waitress was also elusive. Although the food and ambience was good, our experience was ruined by the service or lack there of.

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m
Chicago
6 reviews
Dined on May 25, 2019
Overall 3food 3service 3ambience 3

Service not as good as it has been. We were ignored and not attended to. Poured our own wine from
The bottle which is unacceptable. Food was still
Ok except the butter cake has gone downhill.

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SA
1 review
Dined on May 25, 2019
Overall 5food 3service 5ambience 3

The ambiance was a bit dated. I felt the decor could have used some update. The food quality was not that spectacular for the price. I had the 8 oz Filet with stuffed crab mushrooms. Mushrooms were over cooked. The plate was too large for the food dwarfing my meal.

The seafood tower that we buildt was very expensive and only had lobster - crab and shrimps. My son who is 5 yrs old ordered mac and cheese and the serving size was big enough to serve 6 people?

Attention to detail was not there.

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D
Naples
10 reviews
Dined on May 25, 2019
Overall 1food 2service 3ambience 2

Everyone in the restaurant was focus on getting more money out of us
We showed up early to an empty restaurant. We waited 45 mins and told to order drinks Then we were asked to be seated next to virtually the only other couple in the restaurant ok no
Then pressured for more drinks
The bone in ribeye was worse than Prime.
Then the valet tried to scam us out of a 20
Wow
How bad could it be.

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WT
Kansas City
1 review
Dined on May 25, 2019
Overall 5food 5service 5ambience 5

My life partner and we’re in Chicago to see Hamlet and spend time during the holiday weekend. We purchased a vacation package at a fundraiser and a gift card to the restaurant was included. It did not disappoint. As the reviews said, food was delicious and butter cake was amazing. There was much too much food for us to finish. The sides are shared but there’s enough for 4 people. We both got fish—salmon and sea bass. If we go back we will only order one main dish and have another couple join us or just enjoy the live music, drinks and appetizers at the bar. When you’re traveling without a place to store or heat food, it can be a costly waste.

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OT
Toledo
11 reviews
Dined on May 24, 2019
Overall 5food 5service 5ambience 5

Great, as always!

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M
Chicago
62 reviews
Dined on May 23, 2019
Overall 4food 4service 5ambience 4

With so many steakhouses to choose from in Chicago, this one stands out. Service was excellent and food as promised delivered as an ensemble. Great experience.

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OT
Chicago
1 review
Dined on May 22, 2019
Overall 5food 5service 5ambience 5

Graduation

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SG
Las Vegas
3 reviews
Dined on May 21, 2019
Overall 2food 2service 1ambience 1

Terrible service!! We were a party of 9 and sat for 2.5 hours before having soups and salads served. Ended up canceling all entrees we had ordered. Neither the waiter or the manager I spoke with seemed to care much. Never offered an explanation for the horrendous service. They did comp a round of drinks but that was it. Mastro’s has always been a favorite but I won’t be going back!

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KA
1 review
Dined on May 20, 2019
Overall 4food 3service 3ambience 4

One of the steaks was ordered medium and actually came out well. That should never happen at such an expensive steakhouse. Bacon for Brussels sprouts were burnt, waiter disappeared several times for quite awhile. Expected better service for the price. So many other steakhouses in Chicago. Mastro’s needs to step up their fame.

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JT
Chicago
1 review
Dined on May 18, 2019
Overall 2food 2service 2ambience 4

Waited over an hour for a table after I was told that there will only be a 15 min wait. My steak was over cooked and server took an awful long time to serve us. I always hear good things about the restaurant but my experience wasn’t worth the money

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MO
Chicago
15 reviews
Dined on May 18, 2019
Overall 1food 3service 3ambience 3

I gave it an overall poor rating because we had to wait more than an hour to be seated and we had reservations. They sat us near the kitchen which was an added downer.

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OT
Chicago
1 review
Dined on May 18, 2019
Overall 5food 5service 4ambience 5

Had a reservation and arrived 15 minutes before that, but still waited an hour to be seated. This is my only complaint . Everything else was AMAZING!!

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J
1 review
Dined on May 18, 2019
Overall 3food 4service 3ambience 3

although the food was outstanding, we waited an hour and 15 minutes just to be seated for our 8:30 "reservation". perhaps they are overbooking?

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