Mastro's Steakhouse - Chicago

4.7
5345 Reviews
$50 and over
Steak
Mastro's collection of sophisticated, classic Steakhouses and Ocean Club seafood locations are recognized for their combination of world-class service, highly acclaimed cuisine, and live entertainment in an elegant yet energetic atmosphere. A truly unparalleled dining experience.
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Private Dining

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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 5345 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.7
food
4.7
service
4.7
ambience
4.3
value
Noise · Moderate
88% of people would recommend it to a friend
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Loved For
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TM
TamekaM
1 review
Dined 3 days ago
Overall5food5service5ambience5

The food is to die for. I will go back again and again.

OT
OpenTable Diner
Chicago
1 review
Dined 3 days ago
Overall5food5service5ambience5

Wonderful experience at Mastros. We ordered filet, bone in ribeye and my strip. All were. Sides were large and spectacular. Diego was our server and he was beyond exceptional.

OT
OpenTable Diner
1 review
Dined 4 days ago
Overall1food1service1ambience1

Before entering the restaurant, we were all standing in line until the restaurant open. There was a white family , black couple , then my partner and I , followed by an Asian family. The couple in front of us , were under the influence of marijuana. My partner and I proceeded to enter the restaurant, checked in with host, the hostess politely said your server will be with you in one moment to escort us to our table. I said thank-you , I stepped aside in order for the next family to check-in. The Assistant General Manager walked over to me , and informed me I must leave the restaurant because I smell like marijuana and he has the right to refuse service. I explained to the Assistant Manager that there was a couple in front of us who were under the influence of marijuana, he explained that it was us. He also said if it's not you then it's your partner. However we're all standing in line and the white family nor the Asian family was asked to leave the restaurant. The Assistant Manager did not apologize for his action, racial profiling, or behavior. I am calling corporate in the morning. I just wanted to enjoy fine dining. With all the things that's happening in the world, African-Americans are always/ will be targets in America.

SG
vipSteveG
San Francisco
16 reviews
Dined 6 days ago
Overall5food5service5ambience4

It was everything you would hope a great Chicago steakhouse could be. Great traditional atmosphere, friendly, very attentive service (Kelly is the greatest) and the food is straightforward and expertly prepared to perfection. Certainly one of if not the best steakhouse in town.

OT
OpenTable Diner
1 review
Dined 6 days ago
Overall5food4service5ambience5

Our service was personable and professional. Food was deliciously and timely.

BJ
BenjaminJ
Chicago
1 review
Dined 6 days ago
Overall5food5service5ambience5

Mastro's was great again, not a surprise. Steak was amazing. They were able to work around my companion's special dietary restrictions also.

AM
AndriaM
Miami
1 review
Dined 7 days ago
Overall2food1service5ambience4

Server & service excellent. Hubby’s steak & mine overdone & no flavor. Sides were huge & good. But for a steakhouse & price it was a disappointing experience

OT
OpenTable Diner
Chicago
1 review
Dined 7 days ago
Overall3food3service2ambience5

Birthday dinner

m
mississippipitbull
1 review
Dined 7 days ago
Overall5food5service5ambience4

My wife and I decided to try Mastro’s this weekend. The service and food were absolutely beyond comparison relative to what we’ve experienced in other Chicago restaurants.

In particular, the Wagyu beef was spot on. All in all, the food and service truly lives up to the reputation.

The only small complaint I have it’s that the supposed dress has apparently been abandoned. There were people in hoodies and average street clothes. This would normally not register with me but we were looking for a very refined dining experience this particular evening.

Also, a group of women came in. One woman in the group was obviously wasted form the time the group arrived and pass out at her table minutes after being seated, while downing more alcohol. The situation was handled very professionally by the staff but I was surprised to see that the group was let in to begin with.

To sum things up, Mastro’s delivers in spades on food quality, service, and even fixed ambiance. However, the clientele was somewhat off-putting. Having said that, we do plan to revisit the establishment but we will not be getting dressed for a formal meal.

LM
LatonyaM
1 review
Dined 7 days ago
Overall5food5service5ambience5

Kyle was an amazing server he was able to answer all of our questions knowledgeablely. The food was amazing and the exceeded my expectations of what I was getting. I will return again.

MC
MzChicago
Chicago
10 reviews
Dined on July 17, 2021
Overall5food5service5ambience5

We went to celebrate my husband’s birthday. Our waiter was Diego who was well versed in items on the menu. He made excellent recommendations and the lobster bisque and steaks were absolutely delicious. The shrimp appetizers were a hit and the free dessert was amazing. We will definitely be going again.

OT
OpenTable Diner
Chicago
1 review
Dined on July 16, 2021
Overall5food5service2ambience5

For the price of the food they need to be more careful making sure everything is right

OT
OpenTable Diner
Las Vegas
11 reviews
Dined on July 16, 2021
Overall5food5service5ambience5

Our waitress was great!! The petite filet 6oz was one of the best steaks I’ve had and I’ve had a lot. And of course we can’t forget their signature dessert. Delicious!!

OT
vipOpenTable Diner
Chicago
2 reviews
Dined on July 16, 2021
Overall3food5service2ambience4

I came here to celebrate a birthday with a friend. I’ve been to Mastros several times pre-COVID so I was excited to get back to the live music and warm atmosphere. I had the tuna tartare, dry aged ribeye, lobster, baked potato, and asparagus. The food was fairly standard for steakhouse food. Not great, and nothing to write home about. The baked potato wasn’t cooked through and my steak was cooked a bit over the medium temperature I requested. I would be content with the food in conjunction with the atmosphere if it wasn’t for the terrible service. Our waitress was scarce to say the least. The duration of our dinner was 3+ hours and mostly because we spent so much time waiting for our waitress to reappear. Any requests we had, had to be made multiple times to remind her. I did everything in my power to be kind and engaging to pull some personality out of her but she was dry and amiss. I had questions about the menu that she didn’t know the answers to and laughed off instead of finding the answers. I’m one last ditch effort for good tip, she dropped off a free dessert to our table with no explanation as to what it was for or even what it was. She simply dropped the plate to the table and said “this is on us” and walked away. In general, I do like this place and I have never had an negative experience like this one so I will most likely give them another chance in hopes of getting a different waitress.

OT
OpenTable Diner
Indiana
3 reviews
Dined on July 14, 2021
Overall2food4service4ambience1

I’d like someone in management to call me to discuss my experience.
317-538-9317

OT
vipOpenTable Diner
New York Area
1 review
Dined on July 14, 2021
Overall5food4service5ambience5

Our waiter was absolutely fantastic

It was our anniversary, and they made us feel very special

OT
vipOpenTable Diner
Miami
3 reviews
Dined on July 14, 2021
Overall5food5service5ambience5

fantastic meal

JU
JUJU
1 review
Dined on July 13, 2021
Overall5food5service5ambience5

Amazing food and great atmosphere! Service was amazing as well!

JI
JerryI
1 review
Dined on July 13, 2021
Overall5food5service4ambience4

The service was very good. Our server was very busy but took the time to be attentive to our needs. Her suggestions were spot on and we had a very relaxing and enjoyable evening. The excessive noise level was due to our being seated near the entrance of the dining area. Overall, although a bit pricey, we would recommend visiting this restaurant.

OT
OpenTable Diner
1 review
Dined on July 12, 2021
Overall5food5service5ambience4

Awesome and thank you…..

OT
vipOpenTable Diner
Chicago
1 review
Dined on July 11, 2021
Overall5food5service5ambience5

Perfection

S
vipSeejay
Chicago
45 reviews
Dined on July 11, 2021
Overall4food4service5ambience3

I have frequented this restaurant in the past so I know what to expect as far as food quality and experience. We were celebrating a birthday with family. To begin, my husband and sister-in-law had the lobster bisque and reported it was the BEST bisque either has ever had. I had the crab cocktail which was succulent and the presentation is always nice. Both sister-in-laws had the petite filet, my husband and I had the halibut. The halibut was definitely undercooked and lacked flavor as I’ve had it several times in the past and alway enjoyed it. The lobster mac was thoroughly enjoyed, the sautéed spinach was good as well. The creamed corn seemed to drown in its sauce. Overall, the service at Mastros has always been top notch, the appetizers are always well enjoyed and we will return.

YV
YolandaV
1 review
Dined on July 10, 2021
Overall5food5service5ambience5

Mastro’s was amazing. The food was so delicious the service was great. The setting was great. Would definitely revisit.

s
shilhill
Chicago
2 reviews
Dined on July 10, 2021
Overall5food5service5ambience5

Parker is an amazing server!

K
Kbhomes
San Diego
1 review
Dined on July 10, 2021
Overall3food5service2ambience2

We have been to Mastro's around southern california and las vegas. This experience was not the same. Between the lack of service and the noise level of the diners and regular radio music it left us heavily disappointed. The food, though gnocchi was unavailable and off the menu, was still tasty, thankfully.

TR
ThadR
1 review
Dined on July 9, 2021
Overall2food2service4ambience4

Unlike prior experiences there...food was off...chopped salad watery.baked potato under cooked and cool...Steak cooked fine bit just not that good for $135 piece of meat..service was good though

KC
vipKymC
Philadelphia
29 reviews
Dined on July 9, 2021
Overall5food5service5ambience5

No better steakhouse in downtown Chicago. Everything is wonderful!

l
lovegoodfood
Columbus
15 reviews
Dined on July 9, 2021
Overall3food2service5ambience3

Steaks were flavorful but chewy and tough. Scallops were rubbery. Service and waitress was great. Food and drinks were very, very overpriced for what was received. Would not go back

OT
OpenTable Diner
Memphis/West TN
1 review
Dined on July 7, 2021
Overall5food5service5ambience5

It was great

JW
JudithW
Chicago
3 reviews
Dined on July 6, 2021
Overall5food5service5ambience5

We went for my daughter's birthday and had the most memorable experience imaginable. The maitre d was so accommodating as I had asked for nice seating. Our server, Lauren, was amazing. We will definitely be back.

OT
OpenTable Diner
1 review
Dined on July 5, 2021
Overall5food5service5ambience5

We had an amazing experience! The food was delicious! Our waitress Lauren was amazing!!! We will definitely be going back .

TP
TanikaP
1 review
Dined on July 5, 2021
Overall5food5service5ambience5

Diego was an excellent server. He was very attentive to our needs and provided us with everything requested. Mastros made our anniversary one we will always remember.

OT
vipOpenTable Diner
Chicago
2 reviews
Dined on July 5, 2021
Overall5food5service5ambience5

Food was delicious and server was amazing.

K
vipKapalua6
Hawaii
4 reviews
Dined on July 4, 2021
Overall2food3service1ambience4

The food was good but the service was fair to poor. The restaurant seemed under staffed and our server had to many tables to take care of . The value was marginal and $300 for Osetra cavier (30grams)was very expensive. The cappuccino at dinner end was was cold and we felt ignored. I have been there many times , but will not be returning in the future. To many other great options in Chicago.

OT
OpenTable Diner
Detroit
1 review
Dined on July 3, 2021
Overall5food5service5ambience5

Baby moon, great food.

OT
vipOpenTable Diner
New York Area
9 reviews
Dined on July 3, 2021
Overall5food5service5ambience4

Restaurant was dark, but overall was a great meal!

OK
OlowunmiK
1 review
Dined on July 2, 2021
Overall5food5service5ambience5

Everything was excellent!! The ambiance, the service, the food was great!! I had a wonderful experience for my birthday. I will definitely be back. Thank you 😊

RR
vipRobinR
San Francisco
3 reviews
Dined on July 2, 2021
Overall5food5service5ambience5

Omar our server was fantastic

OT
OpenTable Diner
1 review
Dined on July 2, 2021
Overall5food4service5ambience5

Usually amazing food but was a limited menu. It was upsetting, had to practically change the whole order.

RF
vipRickF
Chicago
12 reviews
Dined on July 1, 2021
Overall5food5service5ambience5

Everything was perfect!

FAQs

You can order delivery directly from Mastro's Steakhouse - Chicago using the Order Online button. Mastro's Steakhouse - Chicago also offers delivery in partnership with Postmates and Uber Eats. Mastro's Steakhouse - Chicago also offers takeout which you can order by calling the restaurant at (312) 521-5100.

Mastro's Steakhouse - Chicago is rated 4.7 stars by 5345 OpenTable diners.

Mastro's Steakhouse - Chicago does offer gift cards which you can purchase here https://mastrosrestaurants.cashstar.com/gift-card/buy/?ref=OT4.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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