Mastro's Steakhouse - Chicago

4.6
5432 Reviews
$50 and over
Steak
Mastro's collection of sophisticated, classic Steakhouses and Ocean Club seafood locations are recognized for their combination of world-class service, highly acclaimed cuisine, and live entertainment in an elegant yet energetic atmosphere. A truly unparalleled dining experience.
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Private Dining

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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace

Featured specials

Select a special by choosing a date, time and party size

Christmas Eve Special Menus & Offers

Dine in
Starting Dec 24, 2021

Add some cheer to your holiday this year! We will be open and serving our delectable USDA Prime Steaks, Succulent Seafood, Savory Sides, and Sensational Cinnamon Pecan Butter Cake. Our Holiday cocktails Velvet Sleigh and Winter Whistler will also be available to order for your enjoyment.

Christmas Day Special Menus & Offers

Dine in
Starting Dec 25, 2021

Add some cheer to your holiday this year! We will be open and serving our delectable USDA Prime Steaks, Succulent Seafood, Savory Sides, and Sensational Cinnamon Pecan Butter Cake. Our Holiday cocktails Velvet Sleigh and Winter Whistler will also be available to order for your enjoyment.

What 5432 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.6
service
4.6
ambience
4.2
value
Noise · Moderate
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OT
OpenTable Diner
Chicago
1 review
Dined 17 hours ago
Overall5food5service5ambience5

Our server Pawel was absolutely wonderful - taking great care of us throughout the evening, Denise took note of the special occasion (over the phone), and Cameron made sure that our reservation was ready for us when we arrived.

AD
AlDa
Chicago
1 review
Dined 2 days ago
Overall3food3service2ambience2

Wedge salad was not a wedge salad. Service was below standard, food was good yet overpriced. Very good reviews but did not meet my expectations

CJ
CharlesJ
Hawaii
2 reviews
Dined 3 days ago
Overall4food4service5ambience3

Birthday dinner for myself and wife. We were seated at a standard table in the bar at 8:30. It was very loud but a fun ambiance with a good solo singer / guitar player. Our service was excellent. My steak was overcooked, but our server handled the issue perfectly. The birthday dessert that was provided free was great (butter cake). Would definitely go again. Would request to sit in main dining room if you want to hear your dining companion(s) better. Oh, and the drinks were great. Perhaps the best Manhattan I’ve ever had (and she left the shaker, which has almost an entire second drink, not just the dirty rocks)! This was a great evening! Will return for sure.

PD
PatrickD
Chicago
3 reviews
Dined 3 days ago
Overall5food5service5ambience5

awesome food and customer service. the teaks are scrumptious

OT
vipOpenTable Diner
Raleigh
2 reviews
Dined 3 days ago
Overall5food5service5ambience5

Great staff! Celebrating our engagement, gave us free dessert! Was delicious

OT
vipOpenTable Diner
Chicago
6 reviews
Dined on November 27, 2021
Overall5food5service5ambience5

Great food. Great atmosphere.

OT
OpenTable Diner
Chicago
8 reviews
Dined on November 27, 2021
Overall5food5service5ambience5

Excellent food, excellent service. Great for special occasions.

SS
ShelleyS
Chicago
4 reviews
Dined on November 27, 2021
Overall4food5service5ambience4

Enertything on the menu was delicious and our waiter was a delight. The print on the menus is soooooo small and in the dim light of the dining room very hard to read. At a minimum the lights at each table should be brighter. Additionally, a point was made to call me to confirm our reservation for the same evening, and while on the call the dress code policy was reviewed. “No hats, beanies, hoodies, athletic wear or jeans,” however, every table you looked at had a dress code violation and every person in the lobby had a dress code violation. If they aren’t going to enforce it, then by all means, eliminated the dress code reminders.

OT
vipOpenTable Diner
West Palm Beach
5 reviews
Dined on November 26, 2021
Overall4food5service5ambience4

Our waiter was excellent!!!! We went there for our 16th anniversary celebration and we had an awesome time

J
vipJohn
Los Angeles
23 reviews
Dined on November 26, 2021
Overall5food5service5ambience5

The food was amazing, but what made it great was our incredibly awesome server. She was so sweet and welcoming. She really made the night memorable!

OT
vipOpenTable Diner
Chicago
1 review
Dined on November 25, 2021
Overall2food4service1ambience2

On Thanksgiving day, the absolute last thing I’d expect is to be yelled at by valet service and chased down the street by my server waving my bill at me stating that it was empty. I am still trying to wrap my head around the disrespect and not to mention in 30 degree weather. There was a QR code at the bottom of my bill and I utilized that to pay my bill and tip well, without contact. I was asked to come back to the restaurant and for the disservice I was provided a dessert. In the grand scheme of things, this was embarrassing for my family, hurtful, disrespectful, and an unfortunate way to spend a holiday contemplating if my skin tone played a role in the way I was treated. As a premier restaurant, my advice would be to have a system in place to check to see if the customer paid via the electronic route available before chasing them down the street on a holiday.

OT
vipOpenTable Diner
Chicago
17 reviews
Dined on November 25, 2021
Overall5food5service5ambience5

Wonderful dining experience. Food and service was impeccable.

OT
vipOpenTable Diner
Chicago
1 review
Dined on November 24, 2021
Overall1food4service1ambience2

Tables stacked on top of each other despite plenty of open seats in the restaurant - very lackadaisical approach to current concerns. Management seems indifferent to spacing tables or utilizing empty space in restaurant.

OT
OpenTable Diner
Chicago
1 review
Dined on November 21, 2021
Overall5food5service5ambience5

Seating was excellent food was amazing serve timely server was excellent

OT
vipOpenTable Diner
Hawaii
1 review
Dined on November 20, 2021
Overall2food2service4ambience4

We have been to Mastros many times before and have enjoyed our meals, this time the food was not up to the Mastro standard. Our Cesar salad was so salty, our the Porter house steak we had was a bad cut so gamey; asparagus was not basically raw and our mac and cheese was super dry. I asked for a refill of bread and they forgot to bring it to us. We had gooey butter cake for desert; they put so much strawberry syrup on the cake that it took away from the actual dessert. $200 later we packed our food up and went to finish our meal at another restaurant. Will not return.

OT
OpenTable Diner
1 review
Dined on November 19, 2021
Overall3food5service5ambience3

Too noisy but food was good

Y
vipYewande
Chicago
48 reviews
Dined on November 17, 2021
Overall5food5service5ambience5

Amazing birthday dinner!

d
vipdarekc
Toledo
17 reviews
Dined on November 17, 2021
Overall5food5service4ambience5

Wonderful atmosphere. Great music from Serena. Food was very tasty. All around good time.

TT
vipThomasT
Las Vegas
4 reviews
Dined on November 17, 2021
Overall5food5service5ambience5

Mastros Chicago is outstanding in every way!!

AT
vipAlexandraT
Chicago
6 reviews
Dined on November 14, 2021
Overall3food3service3ambience3

If you want to spend lots of money for mediocre food, service and ambiance then this is the place for you. Last two times I have been here I have not been impressed at all. Honestly skip Mastro’s and just go to RPM.

ZW
ZachW
Chicago
5 reviews
Dined on November 12, 2021
Overall5food5service5ambience5

Our server Kyle was phenomenal. Had an issue with an entree, but it was immediately and appropriately taken care of. Bar singer wasn’t the greatest, though.

RG
RicardoG
Chicago
1 review
Dined on November 11, 2021
Overall5food4service4ambience4

My family of 6 went to celebrate my dads birthday and we all enjoyed the service and ambiance food was Exquisite.

EF
vipEvelynF
Chicago
50 reviews
Dined on November 11, 2021
Overall5food5service5ambience5

As expected, the food, service and ambiance was amazing. We were hosting a client appreciation dinner and my client was super satisfied and surprised with dessert...love!

Thanks for being stellar!

OT
OpenTable Diner
London
1 review
Dined on November 9, 2021
Overall5food5service5ambience5

Birthday party- ambiance and great service (and food) made for a great evening

LR
vipLarryR
Chicago
4 reviews
Dined on November 8, 2021
Overall5food5service5ambience5

Great service, atmosphere and food.

OT
OpenTable Diner
Chicago
2 reviews
Dined on November 6, 2021
Overall4food4service3ambience3

Service was ok. Too busy for the server to be attentive

OT
vipOpenTable Diner
Chicago
3 reviews
Dined on November 5, 2021
Overall5food5service4ambience5

Great music & food

OT
vipOpenTable Diner
Louisville
9 reviews
Dined on November 4, 2021
Overall5food5service5ambience5

Absolutely phenomenal service and delicious cuisine.

OT
vipOpenTable Diner
Chicago
1 review
Dined on November 3, 2021
Overall2food1service5ambience4

The steak was cooked rare and I had to send it back and then it came out well done and i couldn’t finish it.

OT
vipOpenTable Diner
Chicago
6 reviews
Dined on November 2, 2021
Overall5food5service5ambience5

Celebrated my 27th birthday with my wife and friends yesterday and Amanda was excellent. She was very friendly, attentive and had great hospitality throughout the entire night. This is why Mastro’s is my favorite restaurant in the city of Chicago and I will continue to recommend this place to my friends and family! Thank you.

JJ
JillJ
Chicago
20 reviews
Dined on November 2, 2021
Overall5food5service5ambience5

Great food and service.

S
vipSteve
Vancouver
24 reviews
Dined on November 1, 2021
Overall3food4service2ambience4

We were seated in the lounge and the entertainment was excellent though I think we would have probably prefered to sit in the dining room. We were never asked. The meal was excellent. Typical steakhouse fare. Nothing to rave about and no problems there.Nice steak perfectly cooked to order. Sides were tasty. Get the corn. On the service side, this restaurant should be embarrassed. It took 35 minutes for our drink order to arrive at our table and even then, our waitress poured it into the wrong glasses and it needed to be redone. The food was good, but again over the course of our 2+ hours dining and drinking, the waitress checked in on us a grand total of twice. We were never offered dessert so we just left. No manager ever checked in on our table either. Just terrible service all around and again, the operation should be embarrassed. This is certainly not a top tier steakhouse.

PB
PercyB
1 review
Dined on October 31, 2021
Overall4food5service5ambience5

My wife and I had our first dinner date at Mastro’s 3 years ago. We have always considered it as our first place to dine. Your establishment is perfect for fine dining; service second to none.
Although we did find the attire for some of your patrons undesirable for the setting and the contradiction of your voice message outlining the dress attire required; respectfully and rightfully so. Overall a great experience with waiter Chris. Mr&Mrs Percy Bell, Jr.

OT
OpenTable Diner
Chicago
1 review
Dined on October 30, 2021
Overall5food5service5ambience5

Simply amazing.

OT
OpenTable Diner
Chicago
6 reviews
Dined on October 30, 2021
Overall5food5service5ambience5

Was great!! Food, drinks. Everything

OT
vipOpenTable Diner
San Francisco
29 reviews
Dined on October 30, 2021
Overall5food5service5ambience5

Came for a business meeting with a good friend tonight (10/30/21). We were seated upstairs and Lauren was our server. She was extremely knowledgeable about the menu and steaks in general and the service was absolutely impeccable. Food was delicious as well. Will definitely return.

OT
OpenTable Diner
Chicago
2 reviews
Dined on October 24, 2021
Overall5food4service5ambience4

Kelly our waitress was outstanding!!

J
Jeff
Chicago
5 reviews
Dined on October 23, 2021
Overall5food4service4ambience4

The food was delicious. My guest really enjoyed themselves.

KL
vipKellyL
Chicago
36 reviews
Dined on October 23, 2021
Overall5food4service5ambience5

Our service in both the bar (Kyle was our bartender) & at our table (Kelly was our server) was outstanding! The live music was fabulous and we enjoyed a fun night with our best friends enjoying pre & post dinner cocktails & wine. Only critique is that each of our steaks were over cooked, which was unusual for Mastro’s compared to our previous on-par steak experiences.

OT
OpenTable Diner
Chicago
4 reviews
Dined on October 23, 2021
Overall4food5service5ambience3

Overall, it was great, but I was very disappointed in the table. I noted in the reservation and called the restaurant to let them know I was celebrating my birthday. Yet, we received what seemed to be the worst table in the restaurant. We were in the upstairs dining room at a two-person table immediately to the right of the door. We had traffic going by all night. The light above our table was broken so it was extra dim. My husband did not have a plate setting, napkin, or any utensils. Even though we had a reservation, it felt like they had just pulled the table form the back and stuck us in a tight space against the wall where a table didn’t belong after our arrival. My server had no idea I was celebrating a birthday. The food was excellent and so was the waiter, but the aforementioned issues took away from the celebration.

FAQs

You can order delivery directly from Mastro's Steakhouse - Chicago using the Order Online button. Mastro's Steakhouse - Chicago also offers delivery in partnership with Postmates and Uber Eats. Mastro's Steakhouse - Chicago also offers takeout which you can order by calling the restaurant at (312) 521-5100.

Mastro's Steakhouse - Chicago is rated 4.6 stars by 5432 OpenTable diners.

Mastro's Steakhouse - Chicago does offer gift cards which you can purchase here https://mastrosrestaurants.cashstar.com/gift-card/buy/?ref=OT4.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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