Mastro's Steakhouse - Chicago
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Best steak in the city!
Once again, Mastro’s comes through! The food is outstanding, the service is impeccable. We had an absolutely wonderful time. It is our number one chophouse to come to when we are in Chicago no questions asked. You will have a wonderful time when you go.
1st date...go figure Mastro's, but it was great. Sat at the bar to have drinks and ended up dining at the bar. I particularly prefer to eat at the bar...depending. Justin or Jason...can't remember, but he was absolutely awesome on the service!
I’ve been to Mastros for years and this specific experience was extremely sub par. I brought my team for a holiday dinner and we were grossly ignored and had to wait 90 minutes for salad.
Disappointed in service, how meals arrived at separate times and the fact that for a party of two took Mastro’s took close to 3 hrs to execute our order & service.
It was amazing dinner and I would love to come back again and again
Although we had reservations seating tried to sit us in the lounge and made us wait even longer to be sat in the dining room. Food was great.
Every year we travel to Chicago to celebrate our anniversary at Mastro's. It is an incredible experience every time and this year was one of the best. Thank you for making it a memorable evening!
Unfortunately service was sub par and food wasn’t as good as in times passed. Two of us had truffle butter on steaks and one steak was so cold it didn’t even melt the butter (so much for hot plates). There were also a ton of small children which seemed odd for a Saturdays night. Seems like this has turned into more of a family restaurant than a high end steakhouse so beware if looking for a special occasion atmosphere.
My family loved the experience. Our Holiday event is an annual trip to the City. They want to return to Mastro's next year.
It was a great experience I will select Mastro’s again.
Too compact. Service was slow. No piano bar at 4 as said on website. Had to request bread in bar area and also had to look for server in bar area when ready to pay out. Great food. Horrible service.
My wife and I went to Mastro's Steakhouse in Chicago. We were in town as tourists and looking forward to a nice dinner. Our reservation was for 9:15. We did not get seated until 9:45. After dinner, i received the check and the bill came to just under $200. I added a reasonable tip. The next morning, I was reviewing my banking transaction online and found that Mastro's charged $680 on my credit card. I called and informed them of the error. They called me back later and admitted the error and said it would take several days to credit my account.
The food was incredible and the service was even better. Thank you to our waiter Jason for taking such great care of us!
Our meal was excellent as was our waiter. He was clearly overwhelmed though with the volume of tables.
I frequent Mastros bar frequently and usually eat in the bar. This time I met colleagues for dinner, so we made a reservation. We really enjoyed ourselves. Our waiter, Robbie, was outstanding.
My rib-eye was over cooked and over seasoned.
My bone marrow was over seasoned to the point of being grainy.
The lobster mashed potatoes were excellent.
Our waiter was excellent.
Need a better system for letting guests know their table is ready.
Overall it was ok. I will just recommend Morton's next time.
Butter cake is awesome ;) Overall, food is good but not the best of steakhouses in Chicago. The place is comfortable but noisy/crowded.
Overall- a great experience. We’ve dined here a dozen times and each time its been excellent. This particular visit, we had a pretty serious issue with our reservation and seating. We arrived an hour early to have a drink in the bar. We had requested a table in the bar and upon arrival, it was confirmed that would still be the case and we were to come to the front when ready to sit or at time of reservation. 5 minutes after our scheduled reservation (it took a minute to pay the tab from the drinks) one of us went to be seated to find out our table had been given away. NOT HAPPY. After the dust settled, we had a phenomenal meal and great service. We did not get our table in the bar. Will def return but will also confirm 5 times that they don’t let this happen again.
Omar was a great server!
We celebrated our anniversary here it was amazing!!
Absolutely perfect service from our waiter named Bobby I believe? We were celebrating two birthdays and he was wonderful! We will definitely be back!
Great food but be ready to spend some money. I will be back.
Service was great. Food was excellent but the lobster Mac and cheese that had excessive cheese.
Had Thanksgiving Dinner here as we were from out of town. Could not have been any happier. Food was amazing. Service was exceptional. Dessert was spectacular. Just a fantastic dinner. Thank you Mastros Chicago!
This is my favorite steak house! The lobster mac & cheese is delicious! I had leftovers, ate it the next day and the deliciousness was still there!
Mastro's is my favorite steakhouse in the county, and have eaten at the Chicago restaurant many times. Its always been an exceptional experience! However, this visit was not quite up to the past experiences I've had. The steak I ordered, bone in Ribeye, which I usually order, was not even close to the quality I have had in the past. It was very "thin", very "tough, and had minimal flavor. It honestly seemed like a cut of beef that you would get at a mediocre restaurant. Not sure why, but very disappointing. Service this time was very sub-par, compared to all my prior visits. Young server was very casual, non attentive, and lacked the level of professionalism that Mastro's staff always had. Very disappointing experience this time. I'm hoping it was just a fluke!
Really amazing food. Wonderful service. Expensive but a very good meal.
Just great as always
Mastros never disappoints.
Service and food were out of this world. The server helped us navigate the menu, save some money and spend it it better places. The live music was so-so, but I’m a professional musician, so maybe a harsh critic. Enjoyed the experience and will absolutely go back if I’m in Chicago again.
Amazing food and service!
Always the best experience at Mastro's. Thank you all!
Wonderful evening. Great food and ambiance. Great service from Jeffrey!
This was our first visit and we were celebrating our 17th anniversary and we picked the perfect place to be. The setting was perfect and the food was amazing!!
It was our anniversary and they made the meal/experience special from a card on the table as we were seated to bringing us out a special dessert at the end. Service was great and everything from the drinks to the appetizers to our entrees was delicious....but the butter cake was simply amazeballs! One of the best desserts we’ve ever had! It was our 1st time here and Mastro’s did not disappoint on any level!
I had a group of 8 people and they gauged us on the seafood tower. They need to clarify what they are including versus just brining out a ton of food. I was not impressed versus other steak houses in Chicago
I found that the server seemed to forget about us. Although the food was fine, there are so many excellent steak houses in the city with fabulous service and great food that you can skip Masto's in my opinion.
Beautiful space, excellent food, wine and cocktails and white glove service. A must try!