Mastro's Steakhouse - Chicago

4.7
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4519 Reviews
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$50 and over
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Steakhouse
Mastro's collection of sophisticated, classic Steakhouses and Ocean Club seafood locations are recognized for their combination of world-class service, highly acclaimed cuisine, and live entertainment in an elegant yet energetic atmosphere. A truly unparalleled dining experience.
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What 4519 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.7
food
4.7
service
4.6
ambience
4.2
value
Noise · Moderate
90% of people would recommend it to a friend
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N
Chicago
1 review
Dined a day ago
Overall 5food 4service 5ambience 4

This is a very nice place for a dinner date , our server Lauren was phenomenal and the food is outstanding worth the cost

TI
Chicago
6 reviews
Dined 2 days ago
Overall 5food 5service 5ambience 5

Our only constructive feedback is that the snow crab was overpriced. $110 for two claws with modest amount of meat

M
Chicago
6 reviews
Dined 3 days ago
Overall 3food 1service 4ambience 3

I brought my family to Mastro’s after a stellar experience at the Scottsdale and Newport restaurants for their first time on my birthday. We spent 600 dollars including tip for a number of dishes we wished to try. Our sever is the only reason we didn’t rate this 1 star. She tried to salvage a series of errors with limited effect. I ordered foie gras and tuna sashimi appetizers. The tuna belly was great, but the foie was cold, greasy and not seared as advertised. Nothing like eating cold fatty duck to get you motivated. After explaining the issue, I received a well done burned replacement. Made me feel like the chef was deliberately ruining the food out of spite. How can a restaurant that charges 35 bucks for foie have no idea how to cook it? It was supposed to be seared with balsamic which when burned is truly unpleasant. The A5 wagyu and ribeye we affected were both ordered medium rare and were clearly medium to medium well to ruin that beautiful piece of wagyu was hard to tolerate. So disappointed. Buttercake was an excellent dessert and our server tried her best. By the way, there is a high roof, tile and wood everywhere and so much noise we couldn’t hear ourselves 200 feet away from the live music in the back of a separate dining room. Plan accordingly. We won’t be back. Too many first level errors. Meanwhile swinging kitchen doors knock d an entire 4 foot tray of hot food onto a short server who was clearly burned to end the evening. Tragic and suggestive of poor training and dangerous footpaths.

Y
Phoenix
62 reviews
Dined on October 13, 2019
Overall 4food 3service 5ambience 5

The ambiance is that old style steak house. Dark and expensive feel. The service is excellent maybe tad on the verge of hovering. The minute I put down a glass, gets re-filled, the minute the fork is down they come and ask if I’m done. I like being left alone a bit to enjoy.
The rack of lamb was bit of a disappointment for $53. Plenty of meat but asked for it to be medium and was more on the raw side. Not much flavor to it without asking for some steak sauce. But everything else was excellent so maybe just a bad day for the lamb?

RR
Chicago
7 reviews
Dined on October 12, 2019
Overall 5food 5service 5ambience 5

Food was great, service was excellent, all of the recommendations were great. $15 butter topper on the steak was a little pricy (all 4 steaks got the butter topper= $60 upcharge)- not sure how I felt about that. We went here knowing we were going to spend some $$, but that was a bit excessive in my opinion.

OT
1 review
Dined on October 11, 2019
Overall 4food 5service 5ambience 3

We had an amazing dinner! The only drawback for us was it was a little too loud. We would have liked it a little bit quieter. But overall it was a great night!

OT
1 review
Dined on October 10, 2019
Overall 5food 5service 5ambience 5

Amazing experience celebrating my husbands birthday with our family.

T
New Mexico
5 reviews
Dined on October 9, 2019
Overall 5food 5service 4ambience 4

Great date night while in Chicago for my wife’s birthday.

LS
Chicago
2 reviews
Dined on October 9, 2019
Overall 5food 5service 5ambience 4

1st time here & loved it! Food was great, there was live entertainment throughout the evening & a great ambience overall. Kinda hard to have a conversation unless you sit closely or talk loudly over the combination of music of mucin playing and other conversations. Beyond that, great place.

OT
1 review
Dined on October 7, 2019
Overall 2food 5service 1ambience 1

Never celebrated the special occasion. They forgot the candle and everything.
They also tried to seat me in the bar rather than the main room..

A
Chicago
15 reviews
Dined on October 6, 2019
Overall 5food 5service 5ambience 5

We love Mastro’s!! We’ve been dining here for last 7 years and will continue to do so!

OT
1 review
Dined on October 6, 2019
Overall 5food 5service 5ambience 5

Everything about this place was amazing today. The food, service, atmosphere, and the menu is super easy to read and understand. Amazing selection of so many different types of foods. Highly recommend to anyone looking for a great fine dining experience!

OT
Chicago
1 review
Dined on October 5, 2019
Overall 5food 5service 5ambience 5

My 52birthday

L
Chicago
13 reviews
Dined on October 5, 2019
Overall 3food 3service 2ambience 3

Prestigious restaurant in the heart of Chicago, but I would only rate our experience as OK. They were very busy and service a bit slow. Took 15 minutes to come back and tell us they were out of calamari. Busboy filled my sparking water with tap water and then they tried to charge me for an extra bottle of sparkling. Mentioned it was a birthday celebration, but no cake with a candle to help us celebrate (even though we ordered deserts). They fell short on service that their competition deliver far more effectively. I would not rush back.

OT
Chicago
20 reviews
Dined on October 5, 2019
Overall 5food 5service 5ambience 5

My husband love the food and service at Mastro’s. We brought our two young children, and they loved the experience as well. Our server was great! Food delicious as always

OT
Chicago
1 review
Dined on October 4, 2019
Overall 5food 5service 5ambience 5

It was a wonderful dining experience. Everything was perfect! Thank you so much for ensuring this was a special night.

AK
Hawaii
2 reviews
Dined on October 4, 2019
Overall 5food 5service 5ambience 5

It was absolutely fantastic

OT
Los Angeles
1 review
Dined on October 3, 2019
Overall 5food 5service 5ambience 5

Parker our server was amazing! Also Chris who stopped by to check on us. Amazing food and dining experience. We love Mastros!!

SB
1 review
Dined on October 2, 2019
Overall 5food 4service 3ambience 5

I ordered porterhouse medium plus but it was a little burned . I wish it was not burnt still ate some and had the rest backed . I would like to go back for steak everything else was perfect.

OT
Chicago
11 reviews
Dined on September 29, 2019
Overall 5food 5service 5ambience 5

Wonderful experience and stellar service! Highly recommended for a special anniversary dinner.

TL
Chicago
1 review
Dined on September 28, 2019
Overall 5food 4service 5ambience 5

Kim was an incredible server and helped us ensure we had the best celebration possible. The food was delicious as always! Thank you for making it a great night and one to remember.

JS
Chicago
1 review
Dined on September 26, 2019
Overall 5food 5service 5ambience 5

Good to perfection. Exceptional service. Excellent beef and world class dessert.

MS
Chicago
7 reviews
Dined on September 20, 2019
Overall 5food 5service 5ambience 5

Steaks continue to be great. Our server Kelly was outstanding in all areas. Will be going back again!

SC
Chicago
1 review
Dined on September 20, 2019
Overall 5food 5service 5ambience 4

Excellent steak and service. A little pricey but overall a great experience.

G
New York Area
8 reviews
Dined on September 19, 2019
Overall 5food 5service 5ambience 5

Deliciosa comida, desde las patas de King Crab, el NY y Rib eye con hueso, mc&cheese hasta el pastel de la casa que está espectacular. Nos tocó música en vivo muy agradable. Sin duda volveremos.

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OT
1 review
Dined on September 18, 2019
Overall 5food 5service 3ambience 5

Pretty good experience, food was excellent.

OT
Chicago
1 review
Dined on September 17, 2019
Overall 5food 5service 5ambience 5

Kimberly was our waitress and she did an outstanding job. We were all very impressed with her style of service!

B
Tallahassee
4 reviews
Dined on September 16, 2019
Overall 3food 4service 4ambience 2

While Mastro's is obviously a good steakhouse, better steaks and ambiance can be had for the price. We were a party of six with 7:30 reservations for the main dining room. When we arrived the hostess asked us if we would prefer to be seated in their bar with music. We indicated no thank you as we were wanting to be able to catch up and talk without a strain - several of us had been travelling and had just returned.

Shortly after being seated in the dining room the music was turned up very loud, and it was almost impossible to talk across the table. We asked the waiter if they could lower the volume, and they did for a few minutes and then it was turned back up even louder than before. This went on through the evening.

The french onion soup was excellent, as was the lobster bisque (very large chunks of lobster.) One couple split a salad and it was more than ample for two.

When it was time to order the main meal the waitress kept suggesting the tomahawk ribeye, which I'm sure is excellent but not what we wanted for the evening. It was then that she informed us that they were out of boneless and bone-in ribeyes. This was surprising and disappointing for a steakhouse of theis caliber and size - and again, this was 7:30 reservation, as opposed to later int he evening. So if we we wanted ribeye, which is of course what we planned on, then we would have to get the tomahawk ribeye (at double the price) or choose an alternate cut. Again, none of this is the worst thing in the world, but I typically expect, and get better at a top-flight steakhouse.

I think Mastro's needs to figure wout what they want to be; an upscale steakhouse suitable for conversation, business meals, and relaxation, or a newer motif, party-vibe restaurant with good steak. Sometimes by trying to be both you are neither.

OT
Chicago
4 reviews
Dined on September 14, 2019
Overall 5food 5service 5ambience 5

Our server was incredible. Great time.

TE
Louisville
10 reviews
Dined on September 14, 2019
Overall 5food 5service 5ambience 5

Outstanding service
Amazing food and wine

SA
1 review
Dined on September 14, 2019
Overall 5food 5service 5ambience 5

My first visit and I was beyond impressed. The ambiance almost instantly brings you to a place of relaxation. The wine list is quite expressive but those mixers looked tempting. Live music in the bar keeps you intertwined while you unwind and await your table. Our waiter Tim was attentive and even loaned us his penlight to look at the menu. Food portions were large enough to give us lunch portions for the next day, and put simply the taste was a circus in my mouth. Beautiful experience
Much Love and Thanks

LR
Chicago
10 reviews
Dined on September 14, 2019
Overall 5food 5service 5ambience 5

Kelly was our server. She was excellent. She was very personable, and made great suggestions. Our other table servers were very nice as well. Our food choices were outstanding. The Seafood Tower was the best. We will definitely be back!

n
Chicago
14 reviews
Dined on September 13, 2019
Overall 4food 3service 4ambience 4

Calamari were totally not eatable...hard breading and gummy calamari... everything used to be perfect at Mastro’s. Used to be!

M
Las Vegas
23 reviews
Dined on September 13, 2019
Overall 5food 5service 5ambience 5

Incredible food and dining experience!

RR
Dallas
4 reviews
Dined on September 12, 2019
Overall 5food 5service 5ambience 5

Always a great experience at Mastro's. They never disappoint. Great food, exceptional service, and a first class experience.

PA
1 review
Dined on September 8, 2019
Overall 5food 5service 5ambience 5

My experience at Mastro’s was great! Of course this is not my first visit, but I love the atmosphere of the restaurant that brings me back. The guest that accompanied us that evening came back the very next evening on his own.

AM
Mexico City
1 review
Dined on September 7, 2019
Overall 2food 5service 2ambience 2

The food is outstanding!

The bad thing, we really needed a reservation at the bar i asked many times at my RSVP
When we arrived the front desk lady said " sorry we are full if you want you can wait 40 - to 1 hour" - even that i had my RSVP indicaded i need a table at the bar ...

T
1 review
Dined on September 7, 2019
Overall 5food 5service 5ambience 5

Outstanding service, amazing food, couldn’t of gone anywhere better.

JG
Denver
20 reviews
Dined on September 7, 2019
Overall 5food 5service 5ambience 5

This was our first time to Mastro's Chicago. Very Good! Excellent Service!

OT
Philadelphia
1 review
Dined on September 6, 2019
Overall 5food 5service 5ambience 5

Wonderful evening

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