Mastro's Steakhouse - Chicago

Name: Mastro's Steakhouse - Chicago
Address: 520 N Dearborn St, Chicago, IL, United States, 60654
Telephone: (312) 521-5100
Price range: $50 and over
Rating: 4.5

4.5

5725 Reviews

$50 and over

Steak

Top Tags:

Mastro's collection of sophisticated, classic Steakhouses and Ocean Club seafood locations are recognized for their combination of world-class service, highly acclaimed cuisine, and live entertainment in an elegant yet energetic atmosphere. A truly unparalleled dining experience.

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Party Size

2 people

DateTime

Dec 4, 2022

7:00 PM

Booked 104 times today

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Takeout

(312) 521-5100

Other options

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Private dining

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Additional information

Dining style
Fine Dining
Cuisines
Steak, Steakhouse, Seafood
Hours of operation
Mon–Thu, Sun 5:00 pm–9:00 pm Fri, Sat 5:00 pm–10:00 pm
Phone number
(312) 521-5100
Website
https://www.mastrosrestaurants.com/Locations/IL/Chicago/
Payment options
AMEX, Diners Club, Discover, MasterCard, Visa
Dress code
Business Casual
Executive chef
Michael H. Clark
Private party facilities
Mastro’s Steakhouse Chicago offers four luxurious private rooms with wall-to-wall wine displays and glass blown chandeliers. Mastro’s combines atmosphere, comfort and elegance for the perfect setting for your next corporate, social or charitable event. For up to 350 guests, Mastro’s courteous and professional staff can provide an unforgettable experience for you and your party. For Private Dining inquiries, please contact Kelly McGrath at KMcgrath@ldry.com
Private party contact
Kelly McGrath : (888) 790-7690

Location
520 N Dearborn St, Chicago, IL 60654
Neighborhood
River North (Chicago)
Cross street
North Dearborn and Grand
Parking details
None
Entertainment
Live entertainment & dancing nightly at the piano bar.
Additional
Banquet, Bar/Lounge, Beer, Cocktails, Corkage Fee, Dancing, Delivery, Entertainment, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Private Room, Takeout, Wheelchair Access, Wine

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Popular dishes

What 5,725 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5

4.5 based on recent ratings

4.5Food
4.4Service
4.5Ambience
4.1Value

Noise • Moderate

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JG
JulieG
Kansas City
8 reviews
vip
5.0
8 reviews
Dined 1 day ago
overall5food5service5ambience5
Great steak!!
OT
OpenTable Diner
Chicago
2 reviews
5.0
2 reviews
Dined 3 days ago
overall5food5service5ambience5
Amazing per usual. Amanda was a beautiful soul who waited on us. Petite with truffle was off the chart. Garlic mashed to die for.
OT
OpenTable Diner
Chicago
1 review
5.0
1 review
Dined 3 days ago
overall5food5service5ambience5
Me and all my guest ha a great time Keep up the good work Mastro’s
OT
OpenTable Diner
Houston
5 reviews
vip
5.0
5 reviews
Dined 4 days ago
overall5food5service5ambience5
Awesome food and service!
OT
OpenTable Diner
Mexico City
1 review
1.0
1 review
Dined 5 days ago
overall1food5service1ambience5
Poor service
DK
DKTHEPROMOTER
Chicago
72 reviews
vip
5.0
72 reviews
Dined 7 days ago
overall5food5service5ambience5
What a joy to celebrate our 28th Anniversary at Mastro’s. From the lobster bisque to the Bone in KC strip steak , to the creamy garlic mashed potatoes- everything was outstanding. Our waiter , Parker , was absolutely amazing. Thanks for making this a very special dinner for us !
OT
OpenTable Diner
1 review
5.0
1 review
Dined on November 25, 2022
overall5food5service5ambience5
Ordered the 8 oz filet mignon with lobster bisque, garlic mashed potatoes, and dessert. Out of this worls good.
OT
OpenTable Diner
1 review
5.0
1 review
Dined on November 24, 2022
overall5food5service5ambience5
Well prepared and served. Professional staff and excellent ambiance which you do pay for.
OT
OpenTable Diner
Chicago
1 review
vip
2.0
1 review
Dined on November 20, 2022
overall2food1service1ambience2
Honestly, was one of the worst experiences I have had at a restaurant. Literally sat down for 20 minutes and never saw a waitress to get our order for food or drinks. Like at the table for twenty two minutes exactly with just water and never encountered a waitress. Was so upset and disappointed that we left and went to another steakhouse which was a blessing to do. Would not recommend this place and would stay very far away. Staff was rude and non existent. The funniest part was that I was called by the hostess and told that the kitchen closed at 10pm and if I didn’t have my order in by 9:50, I would likely not be able to order food, mind you we were sat at 9:40 and by 10:02 still had not seen anyone to place an order for this 10pm kitchen closure, which was a total load of crap seeing that there were two other tables next to us who still had not placed their order. Honestly a terrible establishment and poor manners and work ethic from the staff.
OT
OpenTable Diner
Chicago
9 reviews
vip
2.0
9 reviews
Dined on November 20, 2022
overall2food1service5ambience2
Our portions were small.one person in our party had a filet and it was raw. He asked for it medium rare and it was rare. Just so Disappointed with the food. Will never go back. It was average at best.
OT
OpenTable Diner
Chicago
2 reviews
5.0
2 reviews
Dined on November 19, 2022
overall5food5service5ambience5
Just another typical, satisfying night at Mastro’s Chicago. I have yet to be disappointed.
k
kennethk
Chicago
70 reviews
vip
5.0
70 reviews
Dined on November 18, 2022
overall5food5service5ambience5
Appetizers and Entrees were all top notch. Steaks were all cooked perfectly. Best cream spinach too. Server was very knowledgeable and helpful My favorite restaurant in River North
OT
OpenTable Diner
Calgary
1 review
vip
1.0
1 review
Dined on November 14, 2022
overall1food1service2ambience2
Bad food, steaks cooked wrong. Bland sides. Over priced.
Z
Zaheer
Chicago
1 review
vip
3.0
1 review
Dined on November 13, 2022
overall3food3service4ambience4
Had to take steak back twice and even after that unfortunately they could not get it right. Service by Server was good however - you go there for the steak after all it is a steakhouse!
OT
OpenTable Diner
Chicago
3 reviews
2.0
3 reviews
Dined on November 13, 2022
overall2food2service2ambience3
We’ve been going to mastros for years. After this horrible experience I don’t think we will be back. My husband was the last to get his drink at the table. Waited 15 minutes for her to come back and say sorry we don’t carry that wine anymore. Even though it’s on the menu. She went back to get a different wine taking another 10 min to get. Mastros is known for their very hot plate that you can’t even touch. Well all 4 of ours were cold. My husband chose the Oscar style special for the day. What a total RIP OFF. it was a joke. Paid $110 for filet with like a tablespoon of crab meat on it and no asparagus. How do you not put asparagus on Oscar style? We complained to the waitress. All she said was we don’t do that here. She didn’t offer any compensation for anything. It was my birthday. Mind you I come to mastros for either my birthday or anniversary every year for past 6 years I’d say. Always getting the amazing butter cake for my free dessert. Well you don’t get that anymore. I got a small slice of cheesecake. Are u kidding me. I don’t even like cheesecake. Our bill was $700. And that’s what I get for my birthday? She knew my husband was upset even said you don’t look happy. But she didn’t do anything to make it right. I can spend less money at another restaurant with better food and service. I don’t know what happened to place.
OT
OpenTable Diner
Detroit
6 reviews
5.0
6 reviews
Dined on November 12, 2022
overall5food5service5ambience5
Great!! Can’t wait to come back.
SF
SFCAiello
Chicago
124 reviews
vip
5.0
124 reviews
Dined on November 11, 2022
overall5food5service5ambience5
Mastros is always the best choice for an amazing dining experience. Steve and his incredible staff always delivers as they did once again! Thank you!
OT
OpenTable Diner
Chicago
3 reviews
5.0
3 reviews
Dined on November 10, 2022
overall5food4service4ambience5
Great Birthday celebration. Quick turn around on redoing the steak ensuring it was cooked at the correct temperature
MC
MichaelC
Chicago
16 reviews
vip
3.0
16 reviews
Dined on November 10, 2022
overall3food4service4ambience2
Place is a very high end steakhouse. The steak was ok. For 60 dollars for a filet I would expect better. Sides were 30 dollars. Place is extremely dark . Way overpriced. Food good but certainly not worth the price
OT
OpenTable Diner
Chicago
3 reviews
vip
5.0
3 reviews
Dined on November 6, 2022
overall5food5service5ambience5
Service was fantastic and so was the food!
JB
JackieB
1 review
4.0
1 review
Dined on November 6, 2022
overall4food5service4ambience4
Poor table next to cashier station, server rarely checked on table. Food was good requested second serving of bread never received.
OT
OpenTable Diner
Chicago
1 review
vip
5.0
1 review
Dined on November 5, 2022
overall5food5service5ambience5
I got engaged that night
OT
OpenTable Diner
Chicago
4 reviews
5.0
4 reviews
Dined on November 5, 2022
overall5food5service5ambience5
Great service and food as ever!
OT
OpenTable Diner
Chicago
2 reviews
2.0
2 reviews
Dined on November 5, 2022
overall2food1service3ambience2
Hostess acted like she had a foot up her butt. She had a stank face for no reason. Super hot in the restaurant too. Plus seating was way too close, very loud you couldn’t here the person you were with. Long wait for waiter to serve you. However our waitress was what made the restaurant good. Food was way too overpriced for mediocre steak and mash potatoes. Steak was too chewy and would get stuck between your teeth. Overall, Mastro’s is an overrated, hyped, mainstream restaurant. There are way better places in Chicago than this.
RB
RBHJr
New York Area
20 reviews
5.0
20 reviews
Dined on November 3, 2022
overall5food5service5ambience4
Really exceptional service from Omar (or was it Oscar?). Seafood tower was delicious and theatrically presented. Steaks and sides all solid as expected. Great wine list with some hard-to-find options.
OT
OpenTable Diner
Chicago
2 reviews
4.0
2 reviews
Dined on November 2, 2022
overall4food5service3ambience5
Team dinner. Everything was good for the most part. Staff started out strong but then they lost their rhythm as we didn’t see them hardly at all after the main course. With that we declined dessert, paid and left.
OT
OpenTable Diner
Chicago
13 reviews
5.0
13 reviews
Dined on November 1, 2022
overall5food4service5ambience5
As always, Mastros delivers. My family enjoyed their meal and the service was impeccable! Diego attended to our needs and the birthday surprise for our twins made them smile even brighter.
OT
OpenTable Diner
1 review
5.0
1 review
Dined on November 1, 2022
overall5food5service5ambience5
Muy buena calidad en alimentos !
R
Rachel
Orlando
12 reviews
5.0
12 reviews
Dined on October 29, 2022
overall5food5service5ambience5
Always a great and excellent meal! This is a must visit when in Chicago and worth saving up to enjoy it! Their Sea bass is out of this world and that’s from someone who doesn’t typically like fish. Their lobster Mac and cheese was unbelievable!
MC
MikeC
Milwaukee
1 review
5.0
1 review
Dined on October 28, 2022
overall5food5service5ambience5
Perfect experience, server was knowledgeable and helpful, food was amazing, atmosphere was beautiful.
D
David
Chicago
155 reviews
vip
5.0
155 reviews
Dined on October 27, 2022
overall5food5service5ambience5
First time I've been to Mastro's in Chicago. Similar to visits to other locations, this was a great experience. Service was outstanding as was the food. Highly recommend.
OT
OpenTable Diner
Mexico City
3 reviews
vip
1.0
3 reviews
Dined on October 27, 2022
overall1food3service1ambience2
After waiting for nearly 1.5 hr to have our main course, we had to cancel our order! Service was outrageous! Manager didn’t even apologize and brought the check right away!…. Never again!!!
KJ
KyleJ
Orange County
1 review
5.0
1 review
Dined on October 27, 2022
overall5food5service5ambience5
CeCe was awesome! She did a fantastic job and was very pleasant
OT
OpenTable Diner
New York Area
1 review
5.0
1 review
Dined on October 26, 2022
overall5food5service5ambience5
Service by Paige was amazing. Our final course took 45 from our previous one so we are our steaks at 10pm after a 7pm reservation
OT
OpenTable Diner
Chicago
1 review
4.0
1 review
Dined on October 26, 2022
overall4food5service4ambience5
Wry loud upstairs but meal was excellent
BW
BradW
New York Area
1 review
5.0
1 review
Dined on October 25, 2022
overall5food3service5ambience5
Ordered the bone marrow was very disappointed. it was extremely difficult getting the marrow out of the bone. I have bone marrow in several restaurants it always came out like butter. i did let our waiter know of my disappointment he did bring another order, but it was just as difficult. so, if you really know your bone marrow i would suggest save your money here. I also ordered the Sea Base and was disappointed with it. I will say others in my party did order steak and loved it.
OT
OpenTable Diner
New York Area
3 reviews
vip
4.0
3 reviews
Dined on October 24, 2022
overall4food5service4ambience4
Delicious food but a bit loud
J
Jeg1952
Las Vegas
27 reviews
vip
5.0
27 reviews
Dined on October 24, 2022
overall5food5service5ambience5
Awesome perfectly prepared steaks and sides. Great server.
OT
OpenTable Diner
Chicago
1 review
1.0
1 review
Dined on October 23, 2022
overall1food2service1ambience5
Birthday celebration
OT
OpenTable Diner
Detroit
1 review
2.0
1 review
Dined on October 23, 2022
overall2food1service3ambience1
Strike 1 - Wasn’t offered the option to sit in either the lounge or dining room, was automatically sat in lounge. Strike 2 - Hightop table in lounge kept wobbling Strike 3 - Lounge act was way too loud, could barely hear each other talking, also the music selection was not typical lounge music suited for a high-end restaurant. Strike 4 - Filet was charred on the outside, it was requested to be done medium but the outside was charred. If I wanted a burnt steak I could do that myself. Strike 5 - Roasted brussels sprouts had zero flavor, had one, tried it and left the remainder of the dish. Rethink your seasoning recipe. Strike 6 - Sauteed mushrooms same as sprouts, lack of flavor. Strike 7 - Gave this place a 2nd chance after first time didn’t have a good experience, so decided to give it another chance.

Safety precautions

Cleaning & sanitizing
- Surfaces sanitized between seatings
- Digital, disposable or sanitized menu provided
- Sealed or wrapped utensils used
- Common areas deep-cleaned daily
- Sanitizer or wipes provided for customers
Physical distancing
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables

Screening
- Sick staff prohibited in the workplace

FAQs

You can order delivery directly from Mastro's Steakhouse - Chicago using the Order Online button. Mastro's Steakhouse - Chicago also offers delivery in partnership with Postmates and Uber Eats. Mastro's Steakhouse - Chicago also offers takeout which you can order by calling the restaurant at (312) 521-5100.

Mastro's Steakhouse - Chicago is rated 4.5 stars by 5725 OpenTable diners.

Mastro's Steakhouse - Chicago does offer gift cards which you can purchase here.