Mastro's Ocean Club - Scottsdale

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1. JK

   JeffreyKarp

   Phoenix

   3 reviews

   1.0

   3 reviews

   Dined today

   overall1food1service3ambience1

   Ever since Mastro’s Ocean club sold to Landry’s Steakhouse, it has become a restaurant that you’ll want to AVOID AT ALL COSTS. It isn’t even a shell of its former self. It’s just an embarrassment and needs to go away. Move along. Nothing to see here. Nothing worth eating here. Zero stars.

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2. R

   Richard

   Phoenix

   20 reviews

   vip
   5.0

   20 reviews

   Dined 1 day ago

   overall5food5service5ambience5

   This was our first visit, but we will certainly be back! Food, service, and atmosphere were wonderful! Live music was just the right touch!

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3. OT

   OpenTable Diner

   Orange County

   1 review

   2.0

   1 review

   Dined 2 days ago

   overall2food1service1ambience3

   We went yesterday (Aug 7th) for dinner for our Anniversary. We ordered 2 orders of the 8oz Wagyu, both medium. They came out and mine was perhaps a touch Medium Rare, though not a big deal. However, hers was completely rare (entirely red) throughout the inside. Our waiter came by the table and instantly recognized it and took it back for us. The 2nd time it came out, it seemed better for the first 2 or 3 bites but, again, it was red throughout the rest of it. It's like only 1/2 of the meat was cooked. The waiter recognized it and took it back again, this time coming back out with the manager and the meat was cooked Medium as it should've been in the beginning. However, because it had been cooked 3 separate times, the surface was pretty charred and the texture wasn't at all similar to how mine was. At that point, she felt like she was just eating the rest out of obligation and because she was hungry. Very disappointing to say the least. Our waiter was very attentive and courteous and his attempts to make our experience better were appreciated, but the quality of the food was extremely disappointing, especially considering the cost. To have to send back a $150 piece of meat 2 additional times to be cooked properly isn't acceptable. I've enjoyed previous experiences with Mastro's but this experience was very frustrating and underwhelming considering that it was our anniversary and it was a fair bit of money spent. Needless to say, our confidence in this location has been shattered after last night.

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4. SR

   SteveR

   Phoenix

   36 reviews

   vip
   5.0

   36 reviews

   Dined 3 days ago

   overall5food5service5ambience5

   Always great. Always expensive, but for special occasions, it’s hard to beat.

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5. OT

   OpenTable Diner

   Pittsburgh

   12 reviews

   vip
   5.0

   12 reviews

   Dined 3 days ago

   overall5food5service5ambience5

   Our server Kerrie was amazing! Very attentive, personable and all around great! She took her time to explain gluten free options to me and how the menu worked for our guests that had never dined before! The food was exceptional! Seafood tower was just the right amount for a table appetizer! Fish and steaks prepared perfectly. Our reservation was for 5pm and it was relatively quiet, but they had live music a little later, but you could still have a conversation at the table without screaming! Highly recommend?

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6. S

   Shereen

   Caribbean

   16 reviews

   5.0

   16 reviews

   Dined 4 days ago

   overall5food5service5ambience5

   What a great place our server Alexis and bus Jose we re just fabulous and of course Jamie is the real treat. We will visit every time we come to Scottsdale. The food spot on drinks top notch and atmosphere great.

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7. f

   fredb

   Phoenix

   4 reviews

   vip
   2.0

   4 reviews

   Dined 4 days ago

   overall2food2service5ambience2

   Dinner was not worth the significant prices that were charged.Service was excellent but the facility was very loud. Entree not very good.

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8. PA

   PAULN

   Phoenix

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food5service5ambience5

   Great food & great service!

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9. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on July 30, 2022

   overall5food5service5ambience5

   Outstanding food and service! My wife and I had our anniversary dinner here. We had a great evening and the food was incredible. The attention by the servers and staff was amazing. We definitely will be back.

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10. OT

    OpenTable Diner

    Phoenix

    1 review

    5.0

    1 review

    Dined on July 30, 2022

    overall5food5service5ambience5

    Just lovely.

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11. LM

    LoriM

    Tucson

    23 reviews

    vip
    5.0

    23 reviews

    Dined on July 30, 2022

    overall5food5service5ambience5

    It was our first time trying Morton’s. Dinner was great! Our wait staff was fantastic.

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12. KW

    KenW

    Des Moines

    10 reviews

    5.0

    10 reviews

    Dined on July 28, 2022

    overall5food5service5ambience5

    Wait staff was fantastic. Food was even better. We have been a few times and are never disappointed. Always make it a place we go when we are in Scottsdale

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13. SS

    ScottS

    1 review

    5.0

    1 review

    Dined on July 28, 2022

    overall5food5service5ambience4

    Overall very good. Music was too loud and made it difficult to hear across the table (I’m not hard of hearing). Food was delicious. Service was great.

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14. JM

    JordanM

    1 review

    1.0

    1 review

    Dined on July 27, 2022

    overall1food1service1ambience2

    We would not recommend Mastro's Ocean Club to even our enemy's.

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15. MA

    MikeAZ

    Phoenix

    15 reviews

    1.0

    15 reviews

    Dined on July 25, 2022

    overall1food2service5ambience5

    I have visited Ocean Club and Mastros many times over the past years. I have not been back to Ocean Club since before 2020. Unfortunately, my recommendation is not to visit and I will not return. Service remains excellent; however, value has dropped and prices are up. The scallop appetizer used to be at least 4 large scallops. Now only 3 small scallops for $39. The 8 oz fillet looked like a hockey puck and I am sure it was not close to 8 ozs. Should have brought a scale. Again, the value of $60 was not there. The asparagus was woody, thin, undercooked, and was a much smaller portion than before for $14. If the asparagus was not worthy of service then the restaurant should not offer the side dish. The mashed potatoes were ok, but a much smaller portion for $14. The butter cake is now 1/2 the size as before. I spent $500 for 3 people and felt I was cheated due to the portion changes. I have no issue spending the money but do not like nor accept being cheated. I will not return.

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16. BB

    BlakeB

    Phoenix

    3 reviews

    vip
    2.0

    3 reviews

    Dined on July 24, 2022

    overall2food3service4ambience5

    Compared to steak 44 does not hold a candle.

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17. DA

    DavidA

    Los Angeles

    5 reviews

    vip
    5.0

    5 reviews

    Dined on July 23, 2022

    overall5food5service5ambience5

    The food and service was fantastic as always! The live music was on point

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18. OT

    OpenTable Diner

    Miami

    1 review

    5.0

    1 review

    Dined on July 20, 2022

    overall5food5service5ambience5

    Phenomenal Service, Loved our server

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19. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on July 20, 2022

    overall5food5service5ambience5

    Everything was outstanding as usual. Thank you

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20. a

    alanh

    1 review

    5.0

    1 review

    Dined on July 19, 2022

    overall5food5service5ambience5

    still the best food out there. consistantly great.

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21. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on July 18, 2022

    overall5food5service5ambience4

    Food and drink was amazing. The roasted Brussel sprouts were a little too charred for our taste. But everything was super tasty.

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22. P

    Pani

    Los Angeles

    5 reviews

    vip
    3.0

    5 reviews

    Dined on July 17, 2022

    overall3food5service1ambience5

    Sat in Sarah’s section and received the worse service ever. She was so busy drinking and talking to the men sitting next to us that she totally forgot about our table. Once our dinner arrived we reminded her that she forgot about our salad and Diet Coke and she replied “oh I put in for the wrong table” and walked away. Never once did she apologize or try to make our experience better. She was so busy with the man at the next table she forgot that she was there to work. I have been to ocean club many times and always loved the experience but Sarah is by far the worse server I have ever had. She really needs to think about a career change. Service is not it.

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23. MD

    MichaelD

    San Francisco

    6 reviews

    5.0

    6 reviews

    Dined on July 17, 2022

    overall5food4service5ambience5

    Service was exceptional!

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24. AB

    ABSag

    Phoenix

    1 review

    3.0

    1 review

    Dined on July 16, 2022

    overall3food3service4ambience5

    Really nice place, celebrated birthday and ordered surf and turf. All was amazing but when. Had steak delivered it was overdone and tough and plate was extremely hot(350) it continued to cook the steak (filet) otherwise amazing night

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25. OT

    OpenTable Diner

    Chicago

    1 review

    vip
    2.0

    1 review

    Dined on July 13, 2022

    overall2food5service1ambience5

    Go there often, by far the worst experience. Service was NOT up to par. All of us that went are regulars and it really shocked us. Hoping it’s a one time thing. For years a consistent product but it slipped big time this week

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26. EA

    EdwardA

    Phoenix

    3 reviews

    5.0

    3 reviews

    Dined on July 12, 2022

    overall5food5service5ambience5

    Food and service are wonderful.

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27. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on July 10, 2022

    overall5food5service5ambience5

    well taken care of , great service and food tasted excellent we’ll be back!

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28. OT

    OpenTable Diner

    Phoenix

    10 reviews

    5.0

    10 reviews

    Dined on July 9, 2022

    overall5food5service5ambience5

    Celebrating our 18th anniversary. Mastro’s is always our to go place for our anniversary. Thank you again!

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29. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on July 9, 2022

    overall4food4service4ambience4

    We had a great time and very good service. I would just say that the food was not up to par for the price and local competitors.

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30. LB

    LisaB

    Chicago

    1 review

    5.0

    1 review

    Dined on July 9, 2022

    overall5food5service5ambience5

    Jamie has always been our server at Ocean Club and he is knowledgeable, providing exceptional service and just a pleasure to spend time with during our visit!!! Thank you for going above and beyond! We will be back!!!

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31. OT

    OpenTable Diner

    Savannah

    1 review

    1.0

    1 review

    Dined on July 6, 2022

    overall1food5service1ambience2

    This place came highly recommended by a few locals in Scottsdale. I give credit where it’s due, the food was really good and the calamari was out of this world! The service on the other hand was way below average for a restaurant of this type. Our waiter came to the table maybe five times in total from the time we sat down to the time we signed the check (he was super quick to bring the check). I feel like he wrote us off initially when we did not order several sides for our entrees by the look on his face (We were not extremely hungry). Our drinks were good but not once during the hour we were there did he come by and ask if we needed another one or if we needed anything else. While eating our dinner we then saw a waiter and another worker get into an argument in the middle of the restaurant because one bumped into the other. We are here visiting and was celebrating a birthday and needless to say the experience was extremely underwhelming and will not be returning

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32. d

    daianap

    Phoenix

    9 reviews

    vip
    3.0

    9 reviews

    Dined on July 4, 2022

    overall3food4service1ambience2

    Manager or lady at front extremely rude didn’t want to give me booth even though i scheduled 2 months in advance and restaurant was empty

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33. DG

    DannyG

    1 review

    5.0

    1 review

    Dined on July 3, 2022

    overall5food5service5ambience4

    I wish the lighting was a bit brighter. Could not see the menu without using my phone, as a light.

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34. PK

    PatrickK

    Phoenix

    5 reviews

    5.0

    5 reviews

    Dined on July 2, 2022

    overall5food5service5ambience5

    Great service and great food. It was an excellent anniversary experience. Mike was a wonderful service ambassador and we really enjoyed his hospitality.

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35. MS

    MichaelS

    Denver

    1 review

    vip
    2.0

    1 review

    Dined on July 1, 2022

    overall2food2service2ambience4

    Poor service and quality for the price

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36. CC

    CarmenColao

    Phoenix

    34 reviews

    vip
    5.0

    34 reviews

    Dined on June 27, 2022

    overall5food5service5ambience5

    Anniversary, our waiter Oscar was fabulous!

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37. VC

    VickiC

    San Francisco

    7 reviews

    5.0

    7 reviews

    Dined on June 26, 2022

    overall5food5service5ambience4

    A quality dining experience in an upscale ambiance. Portions are huge, so my husband and I end up sharing a salad and an entree. Their signature Lemon Drop is always “entertaining”!

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38. JS

    JulieS

    Phoenix

    16 reviews

    vip
    5.0

    16 reviews

    Dined on June 26, 2022

    overall5food5service5ambience5

    Excellent as always!

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39. TF

    TouringFoodGuy

    Exclusive

    6 reviews

    5.0

    6 reviews

    Dined on June 26, 2022

    overall5food5service5ambience5

    Excellent food and service. Sean our waiter and his wait team were excellent.

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40. TF

    TammyF

    Phoenix

    3 reviews

    5.0

    3 reviews

    Dined on June 26, 2022

    overall5food5service5ambience5

    Incredible service, great atmosphere,and every bite was delicious! Wonderful dining experience

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