Mastro's Ocean Club - Newport Beach
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Beautiful place.... butter creme cake was delicious
They sat us 45 minutes late from our reservation. No remorse or consideration from the hostesses regarding the delay.
I had made a reservation on OpenTable for a double birthday my mother was turning 89 my sister was celebrating a birthday. I booked the dining room but when I showed up and it was raining so they had converted all of the high top tables in the bar to dining.
Unbeknownst to me this particular Mastro‘s has a very active single scene which is like dining in a “meat market” when I saw that they were going to direct me to a high top table, I explained my mother is turning 89 tonight has a broken hip and this is not our vibe could you please seat us in the dining room and the hostess smiled at me and said “I’m sorry our dining room is fully committed”. I said my mom is turning 89 she is walking with the assistance of a walker and has difficulty with her hips, it’s going to be very hard to get her into a high top table and she smiled at me again and said “I’m sorry our dining room is fully committed”. And I said “I made the reservation last week and I requested the dining room can you move me in there please” and one more time she said “I’m sorry our dining room is fully committed” at which point I just wanted to walk out. We should’ve seen a manager and there should’ve been an effort made to accommodate an elderly woman with a walker and not have them sit at a hightop in the bar
The servers are attempting to deliver five star service while they’re being jostled by drunk people and we can’t hear each other talk or think. The surfaces of the table were smaller and we’re trying to order oysters and side dishes and there was no places for appetizers food and martini shakers. There was no place for any of the food to go so they’ve got it on it on a tray behind our table and a guy in the bar nearly backed into it and knocked it all over and then turned around and grabbed a mushroom and ate it!
That’s just not a Mastro’s experience now is it?
Great food and excellent service
Our prior dining experiences at Mastro's have always been stellar until our most recent. We had a party of 5, including our 92 year old mother, and were seated at a high top in the bar, due to inclement weather. While the weather could not be avoided, it would have been appreciated had the restaurant given us that information when they called earlier in the day to confirm our reservation. We would have re-scheduled for another evening when we could have a traditional table in one of the lovely dining areas. Not only was the seating difficult for our mom, the noise level was unacceptable. We could not carry on a conversation. The food was delicious, as always. Our server was very personable and tried her best. We realize this was probably an exception to all the other wonderful meals we have enjoyed there and we will still recommend this restaurant to others and return there, as well.
Great location, near to the ocean and some tables has ocean view. Its a steakhouse but surprisingly they had few Vegetarian options. Also, side of vegetables with Steak were great tasting and good portion size. Pretty big wine list and lot of cocktails to choose from. Overall, its a great upscale restaurant with beautiful location and view.
Sat next to a closed window. My shoulder was so cold that I actually got up during dinner and went *outside* where it was raining to warm up. It was very loud and we could barely talk to each other. Scallops and drinks were excellent. Wine and bone-in ribeye seemed overpriced and were fine. Lobster bisque was very good. Great service from Travis.
We enjoyed the food and the pre- set up person did a great job expediting our request as we are from another state very far from you, however our wait staff was very slow and seemed confused about the prearranged items also forgetting coffee for some of the persons in the group then taking a very long time to get those items on an evening which appeared to be very slow in my opinion and she forgot to include the valet we preset up to pay for our employees causing us to scramble go back in to try to get this rectified and then to revisit with the valet staff who also were very rude to our employees regarding the prepaid status.
The Restaurant was very cold.
As usual Mastro Ocean Club exceeds in food, customer service and overall has a great vibe. I want to thank Elaine, our server for a superb job and making our dinner enjoyable. She made great recommendations and made us laugh. It was a treat for my father since we were celebrating his 84th birthday. Thanks again Elaine!
Great food and great service. Always impressed.
Love the food and service! Enjoyed our date night! Would have given 5 stars is it wasn’t so cold... but the open space makes for beautiful restaurant!!!
Always a good time
The appetizers— calamari and oysters Rockefeller were very good. The clam chowder, lobster bisque and Mastro salad were excellent but the salad, I. Our opinion, was overpriced.
The entrees were a bit disappointing. The bone in rib eye was a little on the chewy side and the fish dishes — sea scallops and Chilean sea bass were salty. The sides — Brussels sprouts and scalloped potatoes were really salty but the creamed spinach was excellent.
Service was outstanding!
All in all, a good, but not great dining experience for a very hefty price.
Amazing steak. Gave a free dessert because it was my birthday. Probably the best steak I have ever had in my life! Service was incredible and the ambience was quite good. They even had live music in the bar. Would highly recommend it.
Great location and consistent food and service... I was there for our reservation but received a note that we were no show?...
Atmosphere and food were outstanding. Very expensive but definitely worth the cost.
Beautiful sunset. Great customer service and a wonderful atmosphere. The seafood tower is a must for the appetizer!
Took my wife to Mastro's Ocean Club for a birthday dinner, and she loved it ! ! ! Great seafood and an inviting atmosphere, along with superb service!
Sons 29th bday
Amazing in every way
Had dinner for my Son’s 21st Bday and it was wonderful!
Caesar salad had no flavor. Sushi rice was mushy. Not worth a 400.00 or the hype.
Exceeded our expectations and we had very high expectations based on what we’ve heard. Food was outstanding. We were sat at a booth in the Bar but the atmosphere there was exactly what we wanted.
Definitely coming back
Had a great time. Nothing but the best from Mastro’s, never disappointed!
Elaine was a wonderful server. She really made our night with her excellent service.
Rachel our waitress was amazing, she continuously checked on us. Food was very delicious and definitely worth the money.
Having been to Mastro’s Ocean Club for several other occasions, we decided to celebrate my husband’s 70th birthday there. We had successfully had our son’s rehearsal dinner there and various business functions there.
I called prior to the party (only 8) Mark just wanted his family there, and I asked for a quieter table and space because we just wanted to eat and be together.
I was assured that we would be seated in a quiet area. We were not. Not only were we in the noisiest room, but right in the center. No room to move and no ability to talk to one another.
The service was spotty and we felt like the servers were hastily giving us our meals and sides. Potatoes were cold. Not warm, cold!
If we go back, I will make sure I speak to the manager and insure better seating.
Outstanding see you soon, we have been there quite a few times and we will continue to come back mostly for special occasions
Food is excellent and enjoyed ability to mix/match different dishes ... remembered our anniversary and gave us GREAT desert free for our anniversary
Kind of disappointed in food and service. I’ve been here several times before and have loved it but I felt I wasted my money on this dinner
We love the ambulance and the staff. The food is very good but for the price, it should be outstanding. There were 3 adults in our party. A total of 5 drinks were ordered, 2 entrees (2 people shared one) with 3 sides. Our bill came to $250 which I feel is overpriced for what you get especially considering that the location does not have an oceanfront view.
We love this place and are never disappointed. Drinks to steaks to dessert all prepared to perfection!
Great food and service.
We had such an amazing time in our server treated us so well and was so attentive, it was New Year's Eve and a last-minute reservation that they were able to finagle and get us in due to an online error… As a regular customer of Newport Beach Mastros I appreciate the fact that they are consistent with their service and food and I will continue to come here
The restaurant is exception in service and food selections. You order a al carte and sides can be shared. I would recommend for a special occasion. You can order an appetizer for a main dish. Shrimp was just
right. Specialty is the seafood and steaks.
We came here for dinner to celebrate our one year anniversary and our server and the wait staff were all really good to us and treated us very well. Wonderful romantic little patio.
Service was worse then usual, total disarray and the place was not even busy.
We were served by three different servers from the time we were seated to the time we left. They all seem to be annoyed and bothered for everything and anything we asked about. And we asked for a knife, or another drink or salt and pepper or an extra plate. Bus boy would bring condiments for the seafood tower, the other bus boy would take it away 5 minutes later, tower was not even at the table. We were eating dinner and they would start clearing plates with food on it.
Expectations for Mastro's are pretty low, but after dropping $500.00 for dinner for few of us - one would expect more.
Great food great service beautiful place but the server should learn to cut people off when they drink to excess .... we had the misfortune of sitting next to a table with a drunk fool who was totally disrespectful to his family and the people around ... guess money can’t buy class ...!!
Mastro's never dissapoints! We had a fantastic evening with great cocktails, our own wine nicely decanted, and incredible steaks, lobster, and sides. Dont miss the butter cake for the table. You guys are the BEST!!!!