Mastro's Ocean Club - Malibu
It was my friends birthday and I put on the reservation for that it was a birthday but they did not do anything for it. They did bring celebration desserts for other tables around us. The crab gnoccci had literally one bite of crab in it. Water glasses stayed empty for too long where we had to ask for more water. They did not ask if we wanted any desserts. The server was not very attentive. When you are paying that kind of money, I expect exceptional service. This was disappointing. The busser and the valet were awesome though. Would not go back to this location.
--Food was amazing as always, never a complaint in that department
--We had possibly the worst table...right by the kitchen, my friend kept getting bumped into and her purse fell on floor 3 times.
--Crying baby right behind us...they allowed child to walk on table, tear apart the candle and play with it etc.
--Football game on at bar, with lots of screamers (why have a sports bar in a semi-fine dining atmosphere) you would think it would be separated a bit.
--Waiter was not very nice...seemed to be upset or in a bad mood...had to ask to order drinks, after he had already left from taking our food order. The other staff were all great.
Mastros is always amazing. Their food and drinks are to die for.
We went for our anniversary and I requested a front view table of the ocean. They said it can be requested but not guaranteed. There were 3 empty tables that were not being used for the time we were there. So very disappointing. One guy complained so much that they gave him a table by the window. Not cool. Won’t be coming here again.
Outstanding food... service was fair our server just check on us twice. Hard to find a spot in the bar are.
Great Birthday dinner
Everything about this restaurant and the total dining experience was spot on!
Had a tremendous meal with top notch service. My dining companion ranked our dinner as one of the top 5 meals he'd had in his life. Thank you!
Not sure why I didn’t feel good after eating 1/4 of the steak. Then tried cooking the left overs more at home, and still couldn’t enjoy it as I would regularly. I have to say it was my first time feeling this way eating a steak!
Waiter wasn’t very attentive, it was very loud so it was hard to communicate within our party and with the waiter
Great food, great atmosphere. A little loud for conversation, but wonderful service and worth the drive.
Meat - not good.
Fish was great
Great view but very loud music
If you are ok without an ocean view at night , go for it
Mastro’s Ocean Club never disappoints! After dining here numerous times, I made reservations for my sister’s birthday! Upon arrival we were seated quickly and our waiter John greeted us while talking about the menu. We ordered a seafood tower to start and it was so fresh and delicious. They plate the tower so nicely and add dry ice which gives it the smokey effect. For appetizers we also got the ahi tuna tartare and the crab cakes which were decadent! For the main course we spilt and few steaks, which got the filet mignon and ribeye steak! It was seasoned and cooked to perfection! The meat was so delicious and juicy. Get the Mac and cheese, garlic mashed potatoes, and asparagus for a side! Our waiter knew it was my sister’s birthday so he made sure to get our desserts ready! The butter cake is a must have! So yummy! Overall, per usual Mastro’s is an amazing spot whether it’s the food, the atmosphere, or the ocean views it’s the perfect spot for a special occasion dinner! We will most definitely be back!
Service was horrible. Appetizers and soup were brought to our table exactly one minute before our entree. My soup was cold, several orders were not cooked properly and had to be sent back. Overall the worst experience I’ve had at Maestros. They won’t see me again for a long time.
The food was amazing! We have been to other Mastros. This Mastros was the best. However the service was the worst!
I had an amazing time with my friends, the food was great
I specifically put it was my girlfriends birthday hoping there would be some type of acknowledgement at the dinner. When I received the confirmation phone call the lady even asked what was the birthday girls name so one would expect some type of anything and I was excited in hoping maybe a bday cake or anything at all but nothing paid for the bill and no one ever said anything. Very sad about that.
Exceptional customer service every time. Fantastic wine selection, wonderful cocktails, mouth watering dishes, would highly recommend.
We love this restaurant. The food is consistently great. We’re fortunate because it’s in our neighborhood.
I brought my boyfriend here for his birthday. I let the hostess know ahead of time and everyone knew it was his birthday. The waiter was extremely knowledgeable and gave us a bunch of information. They always seemed close by to help if we needed anything. Obviously it’s pretty pricey but it’s worth it for a special ocassion. They also brought him a dessert for his birthday 🎂
My wife’s Birthday. She (we) loved it. Thank you. We’ll be back.
1 week after a fabulous experience, very disappointing- the vegetables were undercooked and the meat over cooked. Hard to get attention for service, and no check back after food was served.
Steak was not flavorful. Our table in the corner was the darkest in the room. Our server even had to use a flashlight to see our table properly.
Delicious food in sophisticated ambiance overlooking the ocean. Great way to celebrate my friend’s birthday!
Excellent food. Outstanding service. Beautiful place
Great steak, drinks and service and beautiful view of the ocean.
Good place for business entertainment and of course food is grt too.
The food and service was amazing...the restaurant is beautiful...I would highly recommend it !!
I had a reservation at 9:30 PM and in the notes I mentioned that we are celebrating and would like a table with a view for both seats. I called the same day to see if we could move the reservation I set days ago to something earlier, and they had a cancellation that could fulfill my request. They changed my reservation to 7:15. We got there early and got seated in this indoor/outdoor section right by the parking lot. It doesn’t have a real roof. It was raining and freezing cold. The tarp roof kept flapping up and down causing loud banging noises and they could clearly see we were so uncomfortable. We were THE ONLY PEOPLE seated there and we really felt like we didn’t get the service or experience we should’ve. This was not celebratory at all.
Love the food and the experience! We did feel a little rushed so it would be a good idea to slow down the serving process a little more to allow more time to relax between the appetizers, entrees, dessert etc.
Exceptional food and environment. Definitely worth the drive.
Our favorite Anniversary dinner spot.❤️ We couldn’t leave without having your signature Butter Cake - worth every single calorie
Great for special occasions or business dining. Malibu location offers a scenic view.
Our waiter, Eric, was fantastic. From helping us with a better table to really understanding the menu and looking to help us find what we wanted in the menu. Very friendly & exception service, not to mention the amazing killer food.
Excellent dinner served by an incredible waiter!
Food and service was amazing
Fine. Food was very expensive and not great.
Excellent service and ambiance. Can’t beat gazing at the ocean . Steak was great but l prefer to go for dinner than brunch ! The presentation was outstanding . Lobster mashed potatoes were to die for!