Mastro's Ocean Club - Downtown Los Angeles

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1. CL

   CrystalL

   1 review

   1.0

   1 review

   Dined 1 day ago

   overall1food3service1ambience5

   The worst birthday experience ever. racially discriminated me and my guest. never going back.

   Report
2. OT

   OpenTable Diner

   Chicago

   6 reviews

   5.0

   6 reviews

   Dined 7 days ago

   overall5food5service5ambience5

   delicious and very well presented entrees. Friendly and attentive staff

   Report
3. m

   mrbill

   Los Angeles

   27 reviews

   vip
   2.0

   27 reviews

   Dined on November 26, 2022

   overall2food2service4ambience2

   Charging for bread now! When musician started it was ridiculously loud. The Shrimp cocktail not as good as it used to be, all in all, really disappointed!

   Report
4. OT

   OpenTable Diner

   Los Angeles

   1 review

   5.0

   1 review

   Dined on November 26, 2022

   overall5food5service5ambience5

   Patrick our server was amazing and made sure we were taken care of for celebrating our anniversary! The live music was very nice and the food was absolutely amazing, especially the wagyu!

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5. OT

   OpenTable Diner

   Los Angeles

   1 review

   1.0

   1 review

   Dined on November 25, 2022

   overall1food1service1ambience1

   The glasses smell like eggs The service was bad i asked for tabasco and lemon 4 times

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6. OT

   OpenTable Diner

   Los Angeles

   1 review

   1.0

   1 review

   Dined on November 25, 2022

   overall1food1service5ambience3

   We asked for two steaks and they where not cooked at all U can say at least 1 steack but but no It was the two steacks that where fully un cooked from the inside!

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7. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on November 25, 2022

   overall5food2service5ambience5

   Birthday dinner

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8. LL

   LatonjaL

   Central Coast

   2 reviews

   5.0

   2 reviews

   Dined on November 24, 2022

   overall5food5service5ambience5

   We went for Thanksgiving. The food was delicious. From the sparking water, to the New England clam chowder and lobster bisque to the sea bass and halibut. It was all delicious. The macaroni and cheese was awesome. It was like eating a pizza. The garlic mashed potato and cream spinach was beyond good. Our waitress, Tiffany, was super nice and very informative. Overall is was an awesome dinner experience. My mom wants to come back for her birthday

   Report
9. OT

   OpenTable Diner

   New York Area

   2 reviews

   vip
   4.0

   2 reviews

   Dined on November 24, 2022

   overall4food5service5ambience4

   Great food and service, but needs valet parking (or at least a parking validation to reduce or offset the $60 [yes, $60!] that the parking structure charges on concert nights).

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10. JM

    JasminM

    1 review

    5.0

    1 review

    Dined on November 23, 2022

    overall5food4service5ambience3

    Great Food..excellent service!! Definitely recommend

    Report
11. M

    Marc

    Exclusive

    3 reviews

    5.0

    3 reviews

    Dined on November 23, 2022

    overall5food5service5ambience5

    sat outside for a pre hockey game meal. lovely

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12. V

    Valeats

    Los Angeles

    2 reviews

    4.0

    2 reviews

    Dined on November 22, 2022

    overall4food5service3ambience4

    Everything we ate was delicious, from bread to the rib eye! The live music was great last night. Really had a nice experience as it was our first time at the restaurant. Did not like the parking situation.

    Report
13. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on November 20, 2022

    overall5food5service5ambience5

    Jared was a fantastic server. Thank you Jared!

    Report
14. n

    natashah

    Orlando

    2 reviews

    vip
    5.0

    2 reviews

    Dined on November 20, 2022

    overall5food5service5ambience5

    Excellent service excellent food!

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15. B

    Benw

    Los Angeles

    16 reviews

    vip
    5.0

    16 reviews

    Dined on November 20, 2022

    overall5food5service5ambience5

    First time at this Mastros. Service and food was phenomenal

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16. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on November 19, 2022

    overall5food5service5ambience5

    Everything was wonderful, beginning with a call made to adjust our scheduling

    Report
17. KJ

    KevinJ

    Central Coast

    10 reviews

    vip
    3.0

    10 reviews

    Dined on November 18, 2022

    overall3food3service1ambience4

    Service was extremely slow

    Report
18. EH

    ErikaH

    Orange County

    8 reviews

    vip
    3.0

    8 reviews

    Dined on November 18, 2022

    overall3food4service1ambience4

    Our waiter was essentially non-existent. He came by every 30-40 minutes. We had to ask other staff members to assist us. Sereno, while polite, did not provide the level of service we expect from this restaurant. Food was great. Live performer was great as well.

    Report
19. SB

    SBELL

    Los Angeles

    59 reviews

    vip
    5.0

    59 reviews

    Dined on November 18, 2022

    overall5food5service5ambience5

    We had a great time at this location, food and service were impeccable. I’ll definitely revisit when I come back to LA for business.

    Report
20. RS

    RicciS

    Las Vegas

    4 reviews

    vip
    4.0

    4 reviews

    Dined on November 18, 2022

    overall4food4service4ambience4

    Server had great suggestions. Nice selection on wine list. Good atmosphere

    Report
21. NH

    NelsonH

    Los Angeles

    8 reviews

    vip
    2.0

    8 reviews

    Dined on November 15, 2022

    overall2food2service2ambience2

    I’ve been many Mastro’s location. This is probably the worst experience and quality of food. I went on a weekday evening and it wasn’t busy at all. 6+ items on the main menu was not available. The service was slow and the taste of the food just wasn’t good and fresh. A simple loaded baked potato tasted sour and cold. I would go to Beverly Hills or even Costa Mesa!

    Report
22. OT

    OpenTable Diner

    Los Angeles

    1 review

    5.0

    1 review

    Dined on November 15, 2022

    overall5food5service5ambience5

    The food and service were amazing. Our waiter Patrick was very nice, knowledgeable, attentive, and had great suggestions for our table.

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23. OT

    OpenTable Diner

    Los Angeles

    10 reviews

    vip
    3.0

    10 reviews

    Dined on November 11, 2022

    overall3food3service3ambience3

    Spent over $2K in 90 Minutes or so. Just no loyalty or appreciation. Wait on 1st drinks was crazy for how empty it was.

    Report
24. OT

    OpenTable Diner

    Los Angeles

    1 review

    vip
    4.0

    1 review

    Dined on November 9, 2022

    overall4food4service4ambience4

    Y’all tried to play me tonight but it’s all good! Give Ricardo. Raise! PERIODT

    Report
25. OT

    OpenTable Diner

    Los Angeles

    1 review

    5.0

    1 review

    Dined on November 7, 2022

    overall5food5service5ambience5

    High class meal come as you are our dress to the 9's, GREAT PLACE. LIVE MUSIC GREAT.

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26. MB

    MikeB

    Seattle

    7 reviews

    3.0

    7 reviews

    Dined on November 5, 2022

    overall3food2service2ambience2

    I am a seafood Uber fan. I found everything I live about seafood to be subpar in top of overpriced. Oysters on the half shell really disappointing. Cooking if my halibut was terrible. With these prices you would expect better oversight. Waiter was distracted and not a person to be trusted with seafood. For the prices paid should be near perfection.

    Report
27. MS

    MSB18

    Los Angeles

    97 reviews

    vip
    5.0

    97 reviews

    Dined on November 3, 2022

    overall5food3service3ambience5

    As I called and advised corporate this morning Lobster chowder and shrimp appetizer was way to salty server was properly informed and nothing was done When we ordered our two Kansas City Strips and side mushrooms we advised no salt !!! Server comments were I will see what I can do about it not acceptable and as a loyal Beverly Hills and Malibu customer not what I expected from Los Angeles my guest was from China we came to celebrate a bday noted on reservation server never acknowledged

    Report
28. e

    elliots

    Los Angeles

    11 reviews

    vip
    2.0

    11 reviews

    Dined on November 3, 2022

    overall2food4service3ambience2

    Food was much too expensive compared to similar restaurants, service was slow, and much too noisy from artificial music

    Report
29. WG

    WGLove

    Los Angeles

    4 reviews

    3.0

    4 reviews

    Dined on November 3, 2022

    overall3food4service4ambience4

    First of all, let's start with the parking situation at this location. This Mastro's does not have their own valet parking. The only parking is with the apartment building and the rate was outrageous! About the environment: it was a bit louder than I expected. Service: our server made a mistake on our order, but since it was not a big deal, we didn't bother to mention it. Food - over cooked steak: when you order a medium rare and the steak came out almost well done - absolutely not acceptable! Overall - I would prefer the one in Beverly Hills over this location.

    Report
30. C

    Cici

    Los Angeles

    1 review

    5.0

    1 review

    Dined on November 2, 2022

    overall5food5service5ambience5

    Our server Yeniva was top notch! Friendly, attentive, and always available. Great Hire to your team! Food was amazing as always. Thank you!

    Report
31. MC

    MoisesC

    1 review

    5.0

    1 review

    Dined on October 31, 2022

    overall5food5service5ambience5

    Jason was an amazing server and food and ambiance was phenomenal. We'll be back

    Report
32. S

    Skidaddy007

    Los Angeles

    11 reviews

    vip
    2.0

    11 reviews

    Dined on October 31, 2022

    overall2food2service4ambience5

    We love Mastros! However this experience we had some challenges with the incorrect drink being delivered and our steak being cooked to our desired temp-medium.

    Report
33. MB

    MoonBoy818

    1 review

    5.0

    1 review

    Dined on October 30, 2022

    overall5food5service5ambience5

    Great place to eat! Food and Service were phenomenal!!

    Report
34. OT

    OpenTable Diner

    Los Angeles

    1 review

    vip
    4.0

    1 review

    Dined on October 30, 2022

    overall4food4service5ambience4

    Parking is too expensive. Will not come back for that reason

    Report
35. OT

    OpenTable Diner

    Los Angeles

    1 review

    vip
    5.0

    1 review

    Dined on October 29, 2022

    overall5food5service5ambience5

    Waiter was amazing ! Food delicious. 10/10

    Report
36. OT

    OpenTable Diner

    St. Louis

    1 review

    vip
    5.0

    1 review

    Dined on October 27, 2022

    overall5food5service5ambience5

    We were celebrating a birthday.

    Report
37. MC

    MecaC

    Los Angeles

    1 review

    5.0

    1 review

    Dined on October 24, 2022

    overall5food5service5ambience5

    Visited when this location when it first opened and wanted to give it another chance to work out the initial opening pains. My husband and I frequent Mastro’s and have been to numerous locations so we really wanted to be fair in giving this location a fair review after the grand opening. So so glad we did because in typical Mastro’s fashion, they did not disappoint! Our first experience at this location was fantastic just for clarification, but the food quality was not what we were used to. This time around, everything was absolutely amazing from start to finish! The hostesses, waitress (Sierra I believe is her name but not sure of the spelling) was very attentive, super friendly and just on it! The food was PERFECT and even the live entertainment (woman with a beautiful singing voice and up to date discography) all cohesively made for a wonderful evening. This may be my new favorite location!!!

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38. JC

    JesusC

    Los Angeles

    27 reviews

    vip
    1.0

    27 reviews

    Dined on October 23, 2022

    overall1food3service1ambience3

    I love mastros go to Beverly Hills one all the time and new port I live 15 min from the Dtla location, but for some reason the service is not the same I understand it’s Dtla but being that it’s packed staff should hire a quicker bar and faster kitchen , I waited 22 min just to be seated with reservations, server never brought my water then pana water then when I asked for water he brings the iced water , then my steak was so burnt it had no flavor , I won’t be coming back to this mastros anymore sorry I’ll rather drive 40 miles out

    Report
39. MA

    MatthewA

    Los Angeles

    1 review

    vip
    3.0

    1 review

    Dined on October 23, 2022

    overall3food4service1ambience2

    Not the Mastros I am used to. Very noisy, young crowd. Service is not like Malibu or Beverly Hills

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40. OT

    OpenTable Diner

    Los Angeles

    6 reviews

    vip
    5.0

    6 reviews

    Dined on October 22, 2022

    overall5food5service5ambience5

    Quinn provided excellent service!

    Report