Mastro's City Hall Steakhouse

4.6
4227 Reviews
$50 and over
Steak
Mastro's collection of sophisticated, classic Steakhouses and Ocean Club seafood locations are recognized for their combination of world-class service, highly acclaimed cuisine, and live entertainment in an elegant yet energetic atmosphere. A truly unparalleled dining experience.
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Private Dining

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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Screening
  • Sick staff prohibited in the workplace

Featured specials

Select a special by choosing a date, time and party size

New Year's Eve Special Menus & Offers

Dine in
Starting Dec 31, 2021

Special Note if you are dining with us on New Year's Eve. Enjoy live music and our 4-course New Year's Eve menu with champagne toast! $250 per guest. Visit our website to view NYE menu. Regular dinner menu not available after 8pm.

What 4227 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.7
food
4.6
service
4.6
ambience
4.3
value
Noise · Moderate
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BG
vipBrianG
Los Angeles
7 reviews
Dined 15 hours ago
Overall4food2service5ambience5

I have been going to the City Hall since well before it was ever a Mastro’s property and have also visited many other Mastros steakhouse around California and Arizona. Never have I had a single bad steak until last night. I ordered the NY and it was very tough and could barely chew it. I was there with 10 orher people Nd decided not to say anything even though i should have. Didn’t want to be that guy at the table. Anyway my first disappointing steak at the restaurant. One more thing we ordered a creme brûlée and the top was soft. Was looking for that fire roasted sugar too that breaks like glass. Oh well can’t win them all.

OT
OpenTable Diner
Los Angeles
1 review
Dined 2 days ago
Overall5food5service5ambience5

Love this place!

OT
OpenTable Diner
Phoenix
1 review
Dined 3 days ago
Overall4food3service4ambience5

Appetizers came out and were delicious. Cocktails were on point and came out at a reasonable time. Next we chose entrees & sides. 2 of the 3 sides were cold. Mashed potatoes and Brussels Sprouts. Macaroni and cheese was decent, but nothing I would get again. Entrees were hot and served appropriately.

OT
vipOpenTable Diner
New York Area
1 review
Dined 5 days ago
Overall5food5service5ambience5

Birthday dinner for my boyfriend and he loved it !

L
vipLynne
New England
20 reviews
Dined 6 days ago
Overall5food5service5ambience5

Great experience as always. Kansas City strip is our favorite steak at mastros

OT
OpenTable Diner
Phoenix
1 review
Dined 7 days ago
Overall1food4service2ambience3

Rude front waitress, waited over a hour for our food and once manager came they only took off little items even though we ate at 11:00pm when our reservation

DB
DonnaB
Las Vegas
1 review
Dined on October 9, 2021
Overall5food5service5ambience4

Was wonderful. They were great accommodating my 18 mo old granddaughter. Only problem was it tended to be loud.

L
Lisafromsojo
Phoenix
5 reviews
Dined on October 8, 2021
Overall4food4service5ambience3

Everything was great except for the staff using a metal bin to dump silverware in right behind my head. We were way in the back and they used the ledges as staging areas. So right behind me was a stainless bin and silverware being dumped in it. I don’t like having a $400 dinner and have to deal with sounds I expect at a Denny’s or something. Otherwise- good food, good service

OT
OpenTable Diner
1 review
Dined on October 8, 2021
Overall4food4service4ambience3

Lobster was slightly over cooked.

N
Nicole
Phoenix
1 review
Dined on October 8, 2021
Overall5food5service5ambience5

Anniversary

OT
vipOpenTable Diner
Minneapolis
9 reviews
Dined on October 7, 2021
Overall3food3service5ambience4

Marginal at best.

OT
OpenTable Diner
Phoenix
1 review
Dined on October 6, 2021
Overall5food5service5ambience5

A nice location to celebrate a birthday.

OT
OpenTable Diner
Phoenix
1 review
Dined on October 3, 2021
Overall3food2service2ambience2

Questionable service and hurt stomachs

JI
JanI
Phoenix
6 reviews
Dined on October 2, 2021
Overall5food5service5ambience5

We had a wonderful evening, a beautiful restaurant, excellent service, perfectly cooked Sea Bass, and a great wine selection by our server.

MJ
MichelleJ
Phoenix
2 reviews
Dined on October 2, 2021
Overall5food5service5ambience5

City Hall never disappoints! We visited for our anniversary. We started with cocktails in the bar and they were so tasty! Then we were seated at our table as reserved. The waiter greeted us and wished us a happy anniversary without us needing to say why we were there for dinner. Our steaks were cooked to perfection and the lobster mashed potatoes and creamed corn were as decadent as usual. The waiter treated us to an anniversary butter cake which of course was amazing, but we also tried the seasonal cinnamon butter cake that was A+mazing!

A
vipAdam5523
Dallas
6 reviews
Dined on October 1, 2021
Overall3food4service3ambience3

BD - Had service issues here. Food was good!

OT
OpenTable Diner
Miami
1 review
Dined on October 1, 2021
Overall3food4service5ambience4

Don’t come here if you’re looking for a nice, quite dinner.

GA
GABRIELC
1 review
Dined on September 30, 2021
Overall4food5service4ambience4

Hay demasiada gente y mucho ruido. Los alimentos son excepcionales. Los cortes son magníficos. Hay mucha gente y muy ruidoso

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OT
vipOpenTable Diner
Phoenix
3 reviews
Dined on September 29, 2021
Overall5food5service5ambience5

We were there for a retirement celebration. What service! What a beautiful restaurant! Great food! The staff did not hurry us. We were able to enjoy a great meal and spend time and talk with friends we have not seen in a while. There was even a surprise dessert to celebrate more than 70 years of service. Thank you Mastro’s for making our special occasion even better.

OT
OpenTable Diner
Chicago
1 review
Dined on September 28, 2021
Overall5food5service5ambience5

Great service, great food! Will be back.

j
vipjcons26
Phoenix
11 reviews
Dined on September 28, 2021
Overall2food2service3ambience2

Server was very kind and helpful

OT
OpenTable Diner
Salt Lake City
10 reviews
Dined on September 28, 2021
Overall5food5service5ambience5

Always a wonderful experience at Mastros. Even on a Tuesday night when it’s not bustling, they still deliver the same experience! Quick. Efficient. Amazing!

MH
vipMicheleH
Phoenix
5 reviews
Dined on September 25, 2021
Overall5food5service5ambience5

Mike made an everyday dining experience even better! He’s the most outstanding server I’ve ever had anywhere!!

DB
vipDuncanB
Mexico City
2 reviews
Dined on September 24, 2021
Overall4food5service3ambience2

Too busy with too many large parties for the available staff to manage. Noise level was over the top - texting would be more productive than trying to converse. The food was excellent. Won't be rushing back.

WB
WilliamB
New York Area
2 reviews
Dined on September 23, 2021
Overall5food5service5ambience5

WOW!! Very impressive! The food was absolutely the best I have ever had! The service was way over th top, but not bothersome. Someone was always close by to be sure we were serviced! The servings were very large, so be prepared to have leftovers! We had bone in rib eye and lobster tails - YUM! We were underdressed (we came from a night hike on a mountain), and nobody made us feel out of place. Most people were dressed much more appropriately.

NJ
NJFANS
New York Area
52 reviews
Dined on September 21, 2021
Overall3food3service5ambience4

I had to downgrade my rating because the food was over cooked. Rack of lamb ordered medium-rare was served at medium well, and filet ordered at medium came out as medium-well. Too bad because you can see the high quality of the meat. To be fair, the restaurant manager took off the cost of the entrees. Otherwise, the tuna tartare appetizer was truly outstanding, and the bartender mixed a mean martini. Service was first-rate. I’d definitely give this place another chance in the future.

d
vipdaralynp
Phoenix
1 review
Dined on September 20, 2021
Overall3food4service2ambience3

The staff did not offer to decant our wine, the used glasses, plates sat on our table until we asked for them to be removed. We were overcharged for a $90 bottle of wine that had to be removed after we discovered the error.

OT
OpenTable Diner
1 review
Dined on September 19, 2021
Overall4food4service5ambience5

The service was great! But they were out of their signature cocktail (Old fashion face off) and had to substitute. The mashed potatoes were runny and the Brussels were a little undercooked. But the entertainment was great!

F
vipF1234
Phoenix
6 reviews
Dined on September 18, 2021
Overall3food3service3ambience3

The service at the restaurant was subpar. I ordered a 5Az Japanese wagyu steak and he did not come according to temperature. They are a steakhouse and you would assume they know how to cook steak according to the costumers request!. We Ordered several martinis. The martinis were mixed up between blue cheese olives and regular olives. The correction for the waiter was to physically take his own fingers and take the olives And make the correction in that regard. It would’ve been more appropriate to essentially of taking both of those drinks back and replace them with fresh drinks rather than using his own fingers to change the drinks.I would recommend looking at other options for your steakhouse experience.

OT
vipOpenTable Diner
New York Area
16 reviews
Dined on September 18, 2021
Overall5food5service5ambience5

Always a gastronomic experience!!

BF
BillF
1 review
Dined on September 18, 2021
Overall4food2service5ambience5

Our favorite restaurant however it was the worst steak we have had from our multiple Visits, out guest and I both had bone in rib-eye, I normally have bone in filet! Our guest said ribeye so I followed, we both regret, should have ordered filets

OT
OpenTable Diner
1 review
Dined on September 18, 2021
Overall3food3service4ambience3

I’ve been to a lot of steakhouses in Phoenix and elsewhere. There’s always an effort to sell up - better cut of meat, add on options, etc but it almost felt like hucksterism at Mastro’s. A bit disappointed in the steak preparation, especially for the price. Took my son for his birthday. We were both a little disappointed.

OT
OpenTable Diner
Toronto
1 review
Dined on September 18, 2021
Overall5food5service5ambience5

Amazing food! Worth every penny. Chris offered service like no other in his field. He was very knowledgeable of the menu. We will be back again!

LL
LLWscottsdale
Phoenix
4 reviews
Dined on September 17, 2021
Overall5food5service5ambience5

Mastro's completely lived up to it's reputation. Excellent food and outstanding service!

OT
OpenTable Diner
Phoenix
3 reviews
Dined on September 17, 2021
Overall5food5service5ambience5

We had a fantastic experience. Alan was attentive, helpful and friendly. This is our favorite restaurant in AZ

SB
vipSB888
San Francisco
23 reviews
Dined on September 13, 2021
Overall4food5service4ambience4

Great steakhouse and lounge. Food is always solid, as is the waitstaff.

As with most places these days, a bit understaff, especially at the hostess check-in. We waited too long to be seated, as did several other parties.

I'll be back...solid establishment.

OT
vipOpenTable Diner
Atlanta
3 reviews
Dined on September 11, 2021
Overall3food4service3ambience2

It was my husbands birthday. It was extremely loud in the dining room. For a $200 meal there was nothing special. The steak also wasn’t warm by the time we received it.

C
vipChefmom
Phoenix
11 reviews
Dined on September 11, 2021
Overall4food4service2ambience4

Wasn’t super thrilled with our experience. When we first got there my daughter wanted to order a mocktail or just something more interesting than iced tea or coke. Even though it wasn’t busy and they had a FULL bar, he told her “they don’t really do that here.” We go out to dinner all the time and they’ve always been more than happy to accommodate us. Even when we go to Binkleys, they have something special for the non-drinkers. It’s ridiculous. How hard is it to throw some juice, soda and line together?

Anyway so the service wasn’t great. The rest of my family loved their steaks but the side dishes were just alright. I was told the sea bass was amazing. It was good but I’ve had better for sure.

We will not be returning. After spending $500 , I expect to walk away happy.

OT
OpenTable Diner
Los Angeles
1 review
Dined on September 10, 2021
Overall3food4service1ambience3

Service was poor. Food was good, but not what you would expect from a maestros. Will be going to the capital grill next time.

OT
OpenTable Diner
San Francisco
4 reviews
Dined on September 9, 2021
Overall4food4service4ambience5

The manager who greeted us at the front was incredible. So nice and welcoming. Our server was nice. Didn’t seem that knowledgeable about their menu. Asked a couple questions about the type of steaks and didn’t have the answers. The Cesar salad was amazing, still kinda shocked that they charge for bread. And the steak itself was really good. We shared a 8oz wagyu, sautéed asparagus, and Mac and cheese. Steak and Mac were very good but the asparagus was so limp and over cooked. Seems like a hard thing to mess up. They gave us a free dessert for our anniversary which was a nice touch! The butter cake is so delicious. Overall lovely but I’ve been to this mastros a couple years ago when visiting and it was definitely better.

FAQs

You can order delivery directly from Mastro's City Hall Steakhouse using the Order Online button. Mastro's City Hall Steakhouse also offers delivery in partnership with Postmates and Uber Eats. Mastro's City Hall Steakhouse also offers takeout which you can order by calling the restaurant at (480) 941-4700.

Mastro's City Hall Steakhouse is rated 4.6 stars by 4227 OpenTable diners.

Mastro's City Hall Steakhouse does offer gift cards which you can purchase here https://mastrosrestaurants.cashstar.com/gift-card/buy/?ref=OT4.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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