Mastro's City Hall Steakhouse

4.5
4115 Reviews
$50 and over
Steak
Mastro's collection of sophisticated, classic Steakhouses and Ocean Club seafood locations are recognized for their combination of world-class service, highly acclaimed cuisine, and live entertainment in an elegant yet energetic atmosphere. A truly unparalleled dining experience.
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Private Dining

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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Screening
  • Sick staff prohibited in the workplace
What 4115 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.6
food
4.5
service
4.5
ambience
4.2
value
Noise · Moderate
83% of people would recommend it to a friend
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I
Iram
1 review
Dined a day ago
Overall5food5service5ambience5

It’s a good experience. The dry aged steak is definitely worth trying. Drinks are amazing.

OT
OpenTable Diner
Phoenix
1 review
Dined 4 days ago
Overall5food5service5ambience5

The food and service was amazing! My only complaint was how hot it was inside.

OT
OpenTable Diner
Denver
1 review
Dined 4 days ago
Overall3food2service2ambience3

Overpriced food

OT
vipOpenTable Diner
Miami
2 reviews
Dined 4 days ago
Overall1food2service1ambience3

Poor service. Tables Uncleaned and a mess for 1 hour all around us.

WJ
WilliamJ
Phoenix
2 reviews
Dined 4 days ago
Overall5food5service5ambience4

A little to loud for me. The food and service was great.

M
vipMarkymark
Phoenix
33 reviews
Dined 4 days ago
Overall5food5service5ambience5

Loved the experience! Fine dining at it's best. We will return many times!

OT
vipOpenTable Diner
Phoenix
1 review
Dined 5 days ago
Overall4food5service5ambience4

Food and service were amazing!
The crowd on a Friday evening was less than ideal.

MM
MMMMMM
Phoenix
9 reviews
Dined 5 days ago
Overall5food5service5ambience5

Great bar seating for a celebration dinner. Loved the food and the steaks were cooked perfectly. Thanks for a great evening!

CD
CameliaD
Phoenix
1 review
Dined 5 days ago
Overall5food5service5ambience5

Very pleasant experience, entrees were extremely delicious

RB
RachelB
1 review
Dined 5 days ago
Overall5food5service5ambience4

Food was fantastic. Filet Mingon was perfect and very flavorful

J
vipJozo
Naples
27 reviews
Dined 6 days ago
Overall2food2service2ambience2

Just awful. It’s a hotspot indeed. Great to people watch, but overcrowded with poor service, mediocre food, dark and noisy. So obviously people don’t go there for the food or a business meeting. Lesson learned.

DM
DennisM
1 review
Dined 6 days ago
Overall5food5service5ambience4

Ironically the ambiance grade is low DUE to being too noisy (or energetic as you call it) in the dining room, food was great...service was greatest!!!

OT
OpenTable Diner
Houston
1 review
Dined on June 9, 2021
Overall5food5service5ambience5

Outstanding food and atmosphere!!! Ribeye was perfect. The Mac and cheese is so amazing, The picture I took didn’t come out. Must try though.

OT
vipOpenTable Diner
Montreal
1 review
Dined on June 9, 2021
Overall4food5service3ambience5

Waiter forgot our appetizer order, served our entrees right away. Wanted to have a longer, more relaxed dinner, turned out into a rushed get in, get out dinner. Food was awesome though

RA
RichardA
Phoenix
1 review
Dined on June 9, 2021
Overall5food5service5ambience5

Chris our server was awesome. He went the extra mile to make sure that everything during our meal was perfect.

OT
vipOpenTable Diner
London
6 reviews
Dined on June 8, 2021
Overall5food5service5ambience5

Great server!

G
vipGman
New Mexico
34 reviews
Dined on June 8, 2021
Overall5food5service5ambience5

Mastro’s City Hall Steakhouse is an excellent restaurant for any occasion. The steaks are consistently great and grilled to perfection. The service is excellent and the BEST steakhouse in the United States…yes, the United States!

BU
BobU
New Orleans
2 reviews
Dined on June 8, 2021
Overall2food4service2ambience3

Server dropped food in my expensive drink and did not ask to take it off the bill. Not a big deal but the overall lack of attention and only interested in up selling on special butter or drinks (pretty aggressive) made you feel like you were being taken advantage. Hard to enjoy dinner with a hard sell on you and your date. I will not go back. Steak was delicious however.

OT
vipOpenTable Diner
Phoenix
2 reviews
Dined on June 8, 2021
Overall5food5service5ambience5

City Hall was so wonderful for our son’s birthday! They customized the menu to say “Happy Birthday Carter” on it! The service was fantastic- very attentive and accommodating with special diet issues!

OT
OpenTable Diner
Phoenix
1 review
Dined on June 7, 2021
Overall5food5service5ambience5

We went for after dinner drinks Monday night and had an amazing time. The butter cake was a bit different than I remember, but it was still yummy! I guess I prefer it a bit more crispy on the outside, and soft only on the inside. We still had an amazing time, thank you

m
vipmarka
Phoenix
11 reviews
Dined on June 7, 2021
Overall2food3service2ambience4

We had the most disappointing experience. We have been to this location and other Mastro's many times, but this occasion was sub-par. The service was below average with the waiter not coming by much and waiting a long time to check on us, the side dishes were brought to the table minutes after already having served the main course and no one served the sides. Instead, they were dropped on the table and not presented in the normal fashion. The tuna tartar did not taste as fresh as usual, the tomatoes in the burrata salad were over-ripened and the filet that was ordered medium, came out closer to well-done. The Manager came over and apologized and took care of the bill so it was handled appropriately and with the focus on customer service that should have been there from the beginning. Sadly, even though it was comped, the butter cake (my most favorite dessert ever) wasn't even as excellent as it usually is. The consistency of the cake was mealy and not as dense or fresh as it usually is and the whipped cream didn't even taste the same.
The restaurant was not busy, but something was definitely off that night.

D
Deborah
Western NC
2 reviews
Dined on June 6, 2021
Overall5food5service5ambience5

Fabulous Scottsdale upscale Steakhouse. Great martinis.

OT
OpenTable Diner
1 review
Dined on June 6, 2021
Overall5food4service5ambience5

Great experience

OT
OpenTable Diner
Phoenix
3 reviews
Dined on June 5, 2021
Overall5food5service5ambience5

Great service. Great food.

MW
MikeW
1 review
Dined on June 5, 2021
Overall5food5service5ambience5

Have been going there for almost 20 years have never had a problem

AZ
vipAZEd
Phoenix
25 reviews
Dined on June 5, 2021
Overall2food2service4ambience3

The cosmo and wine selection was very good (but a $20 bottle of wine selling at $60?).

The bone-in ribeye was excellent, but the lobster tails were flavorless and the worst we ever had. The $14 creamed corn side should have been sent back since it was terrible and the lobster mashed potatoes were runny and flavorless. We should have sent the mashed potatoes back too. Definitely not worth $440 for two.

JD
JonathanD
1 review
Dined on June 5, 2021
Overall5food5service5ambience5

Very courteous and at th attentive staff. Excellent food and wine.

OT
OpenTable Diner
Phoenix
1 review
Dined on June 4, 2021
Overall5food5service5ambience3

Great service, food, and overall a great experience. Was a little loud and tight is my only gripe lol

MM
MelM
Phoenix
1 review
Dined on June 2, 2021
Overall2food2service3ambience4

We ordered a spinach dish and it was cold. We need to send it back to reheat. There was no sauce four the sea bass. I have always loved eating it Mastro's. This was my most disappointing experience

KW
vipKurtisW
Nashville
1 review
Dined on June 1, 2021
Overall1food1service3ambience3

Birthday!!!!!!!!’nnnnnnnnnnnnnn

OT
OpenTable Diner
1 review
Dined on May 30, 2021
Overall1food3service1ambience4

My husband and I spent $400 on dinner and we were forgotten about all night. Our server was busy with a large table near by and he kept neglecting us. We often had empty water glasses and waited 20 min at one point for a drink order.

DE
DougE
1 review
Dined on May 30, 2021
Overall5food5service5ambience5

Jake the waiter is the best! Th food is always perfect.

DS
DarlaS
Phoenix
6 reviews
Dined on May 30, 2021
Overall3food3service1ambience2

Was very disappointed in the food & the service

DG
DaveG
1 review
Dined on May 30, 2021
Overall3food3service3ambience5

City Hall staff should retrain at Ocean Club, some steaks were cold, clearing table between appetizers and main meal was very incomplete, only one small bread basket for 8 people, waiter could have been more attentive... but the seafood tower was very good quality

T
vipTraveling2
Raleigh
33 reviews
Dined on May 30, 2021
Overall2food2service5ambience2

Food was bland- almost flavorless. My wife had the sea bass, I had the ribeye… needed salt and pepper to add much needed flavor. Wine selection and service great, but would likely not revisit.

SB
ShadiaB
1 review
Dined on May 29, 2021
Overall5food5service4ambience5

Highly recommend but if you’re going for just drinks you will be ignored

KS
vipKevinS
Seattle
10 reviews
Dined on May 29, 2021
Overall5food5service5ambience4

Our favorite restaurant in the world for steaks. Bar none.

OT
OpenTable Diner
Los Angeles
1 review
Dined on May 29, 2021
Overall5food5service5ambience5

Girls trip

OT
vipOpenTable Diner
Phoenix
1 review
Dined on May 29, 2021
Overall2food4service3ambience2

Poor service, 2 screaming babies. Not a pleasant experience

TB
TammieB
1 review
Dined on May 29, 2021
Overall4food4service4ambience2

We usually enjoy your restaurant and the food is always excellent. There were too many crying children and it was hard to enjoy our meal. Perhaps all children can be put in one area. The enforcement of some degree of dress code would be an improvement (t-shirts and shorts should not be acceptable at dinner).

FAQs

You can order delivery directly from Mastro's City Hall Steakhouse using the Order Online button. Mastro's City Hall Steakhouse also offers delivery in partnership with Postmates and Uber Eats. Mastro's City Hall Steakhouse also offers takeout which you can order by calling the restaurant at (480) 941-4700.

Mastro's City Hall Steakhouse is rated 4.5 stars by 4115 OpenTable diners.

Mastro's City Hall Steakhouse does offer gift cards which you can purchase here https://mastrosrestaurants.cashstar.com/gift-card/buy/?ref=OT4.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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