Mastro's City Hall Steakhouse

4.5
4127 Reviews
$50 and over
Steak
Mastro's collection of sophisticated, classic Steakhouses and Ocean Club seafood locations are recognized for their combination of world-class service, highly acclaimed cuisine, and live entertainment in an elegant yet energetic atmosphere. A truly unparalleled dining experience.
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Private Dining

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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Screening
  • Sick staff prohibited in the workplace
What 4127 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.6
food
4.5
service
4.5
ambience
4.2
value
Noise · Moderate
82% of people would recommend it to a friend
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DT
vipDarthTater
Phoenix
27 reviews
Dined 2 days ago
Overall4food5service4ambience3

Our table was part-way blocking another room and also by a waiter station. It was a high traffic area and our table seemed to be in the way. Not exactly the feeling you want to have when experiencing fine dining.

ED
EmilyD
Phoenix
1 review
Dined 2 days ago
Overall3food4service5ambience3

We went for Father’s Day, for our first time! We love Preston’s, and Steak 44 so we figured this would be just as good, if not better! The tables are so close together no lie my husband couldn’t even push his chair because the guy behind us was super tall and couldn’t push his chair in. He was so embarrassed and said he was so sorry but there wasn’t enough room, luckily my husband could squeeze in but still pretty crazy for the ambiance of a fancier restaurant to stuff you in like sardines. We got the wedge salad, delicious, the bone in rib eye, which we added the truffle butter too…I’ll be honest without the butter the steak was eh ok, with the butter it was amazing! The mashed potatoes were great too! I don’t know if I’ll come back with Steak44 located pretty close to here, I feel like their overall space and steak is a bit better. It was nice to try something new though, and our server was top notch, he was super sweet to my son, and took time to explain everything to us newbies!

k
kerryc
Sacramento
2 reviews
Dined 2 days ago
Overall5food5service5ambience5

Great service excellent food. Restaurant was a bit warm inside but it was very busy,

JS
JudeS
Phoenix
1 review
Dined 2 days ago
Overall5food5service5ambience5

I love this place. Its my favorite steak house in the valley!!!

z
zjuliann
Phoenix
1 review
Dined 2 days ago
Overall4food4service4ambience4

Waiter forgot about the appetizer but by then it was too late. Potatoes wasn’t hot.

J
Jess
1 review
Dined 3 days ago
Overall3food5service5ambience1

Definitely not the classy place I once remember. Girls walking around in bras and jeans. Incredibly loud, late for our reservation, and so hot I couldn’t wait to leave and put the AC on in the car. Definitely expect more from a restaurant that costs over $300 for two people. Food was delicious as always, and our server was wonderful. Other Thant hat the experience defiantly fell flat of my expectations.

AH
AndresH
1 review
Dined 3 days ago
Overall5food5service5ambience5

Took my wife for her Birthday. We had been planning for weeks to get the Kobe steaks. Mastro's did not disappoint, the steaks were melt in your mouth delicious. All of the food was amazing. We can't wait to come back.

BP
vipBradleyP
Phoenix
1 review
Dined 3 days ago
Overall2food4service1ambience1

Mastro's has lost its way. Even though reservations made weeks in advance, we were seated in an overflow room with no ambiance, views or patrons to watch. Table was right next to service station leading to interruptions, noise and distractions. Dirty dishes were not cleared timely, in fact, one server just pushed our salad plates to the center of the table waiting for another to clear them much later. After salads, main course took over 40 minutes to arrive, with the waiter eventually and literally pointing at our table with the restaurant manager to offer apologies. A cocktail on the house hardly made up for the unpleasant evening. We will not return.

OT
OpenTable Diner
San Diego
12 reviews
Dined 3 days ago
Overall5food5service5ambience2

Fantastic dining experience. Excellent customer service. The meals were prepared to perfection! The scallops were PHENOMENAL. The lobster bisque melted in your mouth. The chopped salad was refreshing. The filet mignon was perfectly seasoned, aged to perfection and cooked exquisitely. The A5 Waygu was this buttery melt in your mouth bliss. Oh the side were amazing. Too it all off with the Fire and Mango elixir for a perfect meal. Oh the ice cream topped butter cake was quite possibly the best dessert I have ever tasted. All around perfect dining experience!!!

M
Maile
Phoenix
1 review
Dined 3 days ago
Overall5food5service5ambience5

I love coming to Mastro's because the food and drinks are always great. I also have several severe allergies/anaphylaxis. The staff always goes out of their way to make sure my food is safe, and they don't make me feel like an inconvenience.

JO
JonathanO
Phoenix
1 review
Dined 4 days ago
Overall3food2service3ambience1

AC was out and the heat coming off the plates made it even hotter. The lobster Mac and cheese was awful.

OT
OpenTable Diner
New York Area
5 reviews
Dined 5 days ago
Overall5food5service5ambience5

Lovely dinner as always. Sat near the bar and it was incredibly loud- a little too much in the beginning. Overall love this place and will always come back.

BJ
BrendaJ
1 review
Dined 5 days ago
Overall5food5service4ambience4

Superb food and drink. Waitress kept upselling us. Everything was great but we ordered way too much food, and at $40 for a side of gnocchi, not worth it. The lobster mac n cheese at $40 is plenty for 5ppl. Some of the wait staff was actually rude when they brought our plates and brought put the wrong entree in front of the wrong people. Also they were difficult when boxing up our many leftovers. Crowded and noisy. I would go back though because the food and drink were so amazing, but I'd rather it was quieter.

DM
DanielM
1 review
Dined 6 days ago
Overall5food5service5ambience4

Excellent place for a fancy date with the SO. Highly reccommend.

I
Iram
1 review
Dined on June 15, 2021
Overall5food5service5ambience5

It’s a good experience. The dry aged steak is definitely worth trying. Drinks are amazing.

OT
OpenTable Diner
Phoenix
1 review
Dined on June 12, 2021
Overall5food5service5ambience5

The food and service was amazing! My only complaint was how hot it was inside.

OT
OpenTable Diner
Denver
1 review
Dined on June 12, 2021
Overall3food2service2ambience3

Overpriced food

OT
vipOpenTable Diner
Miami
2 reviews
Dined on June 12, 2021
Overall1food2service1ambience3

Poor service. Tables Uncleaned and a mess for 1 hour all around us.

WJ
WilliamJ
Phoenix
2 reviews
Dined on June 12, 2021
Overall5food5service5ambience4

A little to loud for me. The food and service was great.

M
vipMarkymark
Phoenix
33 reviews
Dined on June 12, 2021
Overall5food5service5ambience5

Loved the experience! Fine dining at it's best. We will return many times!

OT
vipOpenTable Diner
Phoenix
1 review
Dined on June 11, 2021
Overall4food5service5ambience4

Food and service were amazing!
The crowd on a Friday evening was less than ideal.

MM
MMMMMM
Phoenix
9 reviews
Dined on June 11, 2021
Overall5food5service5ambience5

Great bar seating for a celebration dinner. Loved the food and the steaks were cooked perfectly. Thanks for a great evening!

CD
CameliaD
Phoenix
1 review
Dined on June 11, 2021
Overall5food5service5ambience5

Very pleasant experience, entrees were extremely delicious

RB
RachelB
1 review
Dined on June 11, 2021
Overall5food5service5ambience4

Food was fantastic. Filet Mingon was perfect and very flavorful

J
vipJozo
Naples
27 reviews
Dined on June 10, 2021
Overall2food2service2ambience2

Just awful. It’s a hotspot indeed. Great to people watch, but overcrowded with poor service, mediocre food, dark and noisy. So obviously people don’t go there for the food or a business meeting. Lesson learned.

DM
DennisM
1 review
Dined on June 10, 2021
Overall5food5service5ambience4

Ironically the ambiance grade is low DUE to being too noisy (or energetic as you call it) in the dining room, food was great...service was greatest!!!

OT
OpenTable Diner
Houston
1 review
Dined on June 9, 2021
Overall5food5service5ambience5

Outstanding food and atmosphere!!! Ribeye was perfect. The Mac and cheese is so amazing, The picture I took didn’t come out. Must try though.

OT
vipOpenTable Diner
Montreal
1 review
Dined on June 9, 2021
Overall4food5service3ambience5

Waiter forgot our appetizer order, served our entrees right away. Wanted to have a longer, more relaxed dinner, turned out into a rushed get in, get out dinner. Food was awesome though

RA
RichardA
Phoenix
1 review
Dined on June 9, 2021
Overall5food5service5ambience5

Chris our server was awesome. He went the extra mile to make sure that everything during our meal was perfect.

OT
vipOpenTable Diner
London
6 reviews
Dined on June 8, 2021
Overall5food5service5ambience5

Great server!

G
vipGman
New Mexico
34 reviews
Dined on June 8, 2021
Overall5food5service5ambience5

Mastro’s City Hall Steakhouse is an excellent restaurant for any occasion. The steaks are consistently great and grilled to perfection. The service is excellent and the BEST steakhouse in the United States…yes, the United States!

BU
BobU
New Orleans
2 reviews
Dined on June 8, 2021
Overall2food4service2ambience3

Server dropped food in my expensive drink and did not ask to take it off the bill. Not a big deal but the overall lack of attention and only interested in up selling on special butter or drinks (pretty aggressive) made you feel like you were being taken advantage. Hard to enjoy dinner with a hard sell on you and your date. I will not go back. Steak was delicious however.

OT
vipOpenTable Diner
Phoenix
2 reviews
Dined on June 8, 2021
Overall5food5service5ambience5

City Hall was so wonderful for our son’s birthday! They customized the menu to say “Happy Birthday Carter” on it! The service was fantastic- very attentive and accommodating with special diet issues!

OT
OpenTable Diner
Phoenix
1 review
Dined on June 7, 2021
Overall5food5service5ambience5

We went for after dinner drinks Monday night and had an amazing time. The butter cake was a bit different than I remember, but it was still yummy! I guess I prefer it a bit more crispy on the outside, and soft only on the inside. We still had an amazing time, thank you

m
vipmarka
Phoenix
11 reviews
Dined on June 7, 2021
Overall2food3service2ambience4

We had the most disappointing experience. We have been to this location and other Mastro's many times, but this occasion was sub-par. The service was below average with the waiter not coming by much and waiting a long time to check on us, the side dishes were brought to the table minutes after already having served the main course and no one served the sides. Instead, they were dropped on the table and not presented in the normal fashion. The tuna tartar did not taste as fresh as usual, the tomatoes in the burrata salad were over-ripened and the filet that was ordered medium, came out closer to well-done. The Manager came over and apologized and took care of the bill so it was handled appropriately and with the focus on customer service that should have been there from the beginning. Sadly, even though it was comped, the butter cake (my most favorite dessert ever) wasn't even as excellent as it usually is. The consistency of the cake was mealy and not as dense or fresh as it usually is and the whipped cream didn't even taste the same.
The restaurant was not busy, but something was definitely off that night.

D
Deborah
Western NC
2 reviews
Dined on June 6, 2021
Overall5food5service5ambience5

Fabulous Scottsdale upscale Steakhouse. Great martinis.

OT
OpenTable Diner
1 review
Dined on June 6, 2021
Overall5food4service5ambience5

Great experience

OT
OpenTable Diner
Phoenix
3 reviews
Dined on June 5, 2021
Overall5food5service5ambience5

Great service. Great food.

MW
MikeW
1 review
Dined on June 5, 2021
Overall5food5service5ambience5

Have been going there for almost 20 years have never had a problem

AZ
vipAZEd
Phoenix
26 reviews
Dined on June 5, 2021
Overall2food2service4ambience3

The cosmo and wine selection was very good (but a $20 bottle of wine selling at $60?).

The bone-in ribeye was excellent, but the lobster tails were flavorless and the worst we ever had. The $14 creamed corn side should have been sent back since it was terrible and the lobster mashed potatoes were runny and flavorless. We should have sent the mashed potatoes back too. Definitely not worth $440 for two.

FAQs

You can order delivery directly from Mastro's City Hall Steakhouse using the Order Online button. Mastro's City Hall Steakhouse also offers delivery in partnership with Postmates and Uber Eats. Mastro's City Hall Steakhouse also offers takeout which you can order by calling the restaurant at (480) 941-4700.

Mastro's City Hall Steakhouse is rated 4.5 stars by 4127 OpenTable diners.

Mastro's City Hall Steakhouse does offer gift cards which you can purchase here https://mastrosrestaurants.cashstar.com/gift-card/buy/?ref=OT4.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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