This restaurant added safety precaution details

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Mastro's City Hall Steakhouse

4.8
3664 Reviews
$50 and over
Steakhouse
Mastro's collection of sophisticated, classic Steakhouses and Ocean Club seafood locations are recognized for their combination of world-class service, highly acclaimed cuisine, and live entertainment in an elegant yet energetic atmosphere. A truly unparalleled dining experience.

Support Mastro's City Hall Steakhouse during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
What 3664 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.8based on recent ratings
4.8
food
4.7
service
4.7
ambience
4.4
value
Noise · Moderate
91% of people would recommend it to a friend
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OT
vipOpenTable Diner
Chicago
5 reviews
Dined 3 days ago
Overall5food5service5ambience5

Good and service were outstanding. Prices crazy expensive, honestly is one cocktail out worth the cost of 2l lunches out the next day ???

GA
GarvinA
Phoenix
6 reviews
Dined 3 days ago
Overall5food4service5ambience5

Everything was wonderful. We enjoyed our 23rd anniversary with our kids. Since pandemic prices are elevated more than normal, but I would go back again again and again. It’s our families favorite place to reconnect

D
Derek
Las Vegas
3 reviews
Dined on October 19, 2020
Overall5food5service5ambience5

Food and service top notch!!!! Can’t do corkage in state of Arizona so bummer there but otherwise a true 5 star dining experience!!

DE
DavidE
Orange County
1 review
Dined on October 18, 2020
Overall5food5service5ambience5

This was our first experience at Mastros. We let our host know three things: this was our first time at any Mastros, we were celebrating our soon to arrive first grandchild, and we wanted a family style experience.
Our host, Brian, was extremely helpful with his recommendations and encouragement when I wasn't sure how to proceed. He paired cocktails for us, took care of all requests, and his service was prompt and exceptional.
His support staff was on point, we never wanted for anything.
The total bill for our party was under what I had planned to spend. All in all a great experience.
One must is the A5 Wagyu, AMAZING!!!!!!!

MM
MorganM
1 review
Dined on October 17, 2020
Overall5food5service5ambience5

Perfect dinner with the most wonderful staff. Everything was excellent and we can’t wait to dine again.

OT
OpenTable Diner
Phoenix
1 review
Dined on October 16, 2020
Overall5food5service5ambience5

Great experience

KD
KristinaD
1 review
Dined on October 15, 2020
Overall4food5service4ambience4

The hostess messed up our reservation and tried to tell me it was my fault. They made us wait 20 minutes to sit. I used the open table app and have it confirmed the reservation was for 9 but the hostess had it for 8 people.

HM
HMHWTW
Houston
6 reviews
Dined on October 12, 2020
Overall2food3service2ambience4

My husband and I were excited to try out Mastro’s. Tonight. We were visiting Scottsdale from Texas and had been recommended by a friend to go. For the amount of money you spend at Mastro’s the experience should be more memorable. Upon arriving the hostess was extremely kind and pleasant. Thank you! We were sat at our table and our waiter introduced himself....then he forgot we were there. We waited at least 15 minutes for him to return to take our drink order. We finally flagged another waiter and gave him our drink order. Unfortunately, our waiter was not very attentive after this. We ordered the shrimp cocktail which one of the shrimp was crunchy like chewing on sand. The lobster bisque was “ok”. We ordered the bone in filet and again, nothing great, it was okay. The buttered cake for dessert was good., but not outstanding for it being Mastro’s “signature” dessert. Maybe it was just an off night. My advice is to spend your money elsewhere where you actually get what you pay for. Also, this is the”one restaurant “ that doesn’t honors the Landry’s reward program. Had we know it was a Landry’s chain we probably would have not dined there. Not that we don’t enjoys Landry’s restaurants, we do immensely, just while on vacation we try to visit local spots and not the chain restaurants.

OT
vipOpenTable Diner
Los Angeles
2 reviews
Dined on October 10, 2020
Overall5food5service5ambience5

Never disappoints. Perfectly cooked steak. Sides were incredible as always. Butter cake was heaven. Great night

PP
PaulP
Memphis/West TN
1 review
Dined on October 10, 2020
Overall5food5service5ambience5

Popular place, and I get why. Courteous service, great food, and the butter cake dessert . . . Wow!

OT
vipOpenTable Diner
Las Vegas
5 reviews
Dined on October 9, 2020
Overall3food5service5ambience1

Food and service was excellent especially the tomahawk chop. Requested a table in the bar when I made the reservation a month in advance in order to enjoy the action. Was placed in a small outdoor area with couples on dates...boring and disappointing!

SC
vipScottC
St. Louis
6 reviews
Dined on October 9, 2020
Overall5food5service5ambience4

Great service, great food, and all precautions taken by the staff. Only problem is that with the huge portions it is tough to not leave feeling stuffed! The bacon slab, KC Strip, and Butter Cake will be talked about for quite some time. Oh, and the bottle of SilverOak was top notch too. Chris and team were great.

OT
OpenTable Diner
New York Area
3 reviews
Dined on October 8, 2020
Overall5food5service5ambience5

High price dinner, but well worth the cost.

J
Jilld
Phoenix
2 reviews
Dined on October 8, 2020
Overall4food5service4ambience5

It was amazing. My only complaint is if the guests are paying for dessert they should at least be able to choose. We were set on the pumpkin butter cake and the chocolate cake but our waiter chose for us and brought us cheesecake and their traditional butter cake. Then we were billed for them. We spent over $800 while celebrating two anniversaries one of which was a 50th. They could've thrown in dessert. Only complaint everything else was excellent

w
walterc
1 review
Dined on October 3, 2020
Overall2food2service5ambience1

Way too dark inside . Couldn't read the menu.

Way too expensive for what you receive.

VV
VincentV
1 review
Dined on October 2, 2020
Overall3food4service2ambience3

I didn’t know who my server was. The back staff was great but our serve never introduced himself. Actually didn’t know who our server was.

OT
vipOpenTable Diner
Los Angeles
2 reviews
Dined on September 29, 2020
Overall5food5service5ambience5

Fantastic, as always!

OT
OpenTable Diner
Phoenix
1 review
Dined on September 28, 2020
Overall5food5service5ambience5

Sons 21st birthday

OT
OpenTable Diner
Phoenix
1 review
Dined on September 27, 2020
Overall5food5service5ambience5

Birthday dinner

TM
TravisM
Dallas
2 reviews
Dined on September 26, 2020
Overall5food5service4ambience5

Great food and service. Somewhat of party or club vibe. Don't understand why a place this expensive bothers charging for bread service.

OT
OpenTable Diner
1 review
Dined on September 26, 2020
Overall4food4service5ambience5

The service was great.

BE
BobEJ
Phoenix
4 reviews
Dined on September 26, 2020
Overall5food5service5ambience5

Beautiful dining experience. Our wait staff was excellent, food was hot and service exceeded my expectations.

OT
OpenTable Diner
Phoenix
1 review
Dined on September 24, 2020
Overall4food4service4ambience4

Awesome food and service!

MS
MarkS
Denver
5 reviews
Dined on September 24, 2020
Overall5food5service5ambience5

Always a superb experience. Food and service outstanding!

OT
OpenTable Diner
Chicago
3 reviews
Dined on September 23, 2020
Overall3food3service3ambience3

The food was not as good as it usually is. Our waiter kept forgetting things. Took him forever to get our drinks and our food had already come out. I’ve been to other Maestro’s and I’ve had a way better experience. I was disappointed.

F
Foodie64
Phoenix
1 review
Dined on September 23, 2020
Overall4food4service5ambience5

It was ok. Our steak wasn’t prepared the way we ordered it, but they rectified it right away. Drinks went up exponentially.

OT
vipOpenTable Diner
Los Angeles
62 reviews
Dined on September 22, 2020
Overall5food5service5ambience5

Wonderful dining experience. The steaks were exceptional and the wine list impressive.

OT
OpenTable Diner
Phoenix
1 review
Dined on September 20, 2020
Overall5food5service5ambience5

The staffs’ overall focus and emphasis on sanitization and social distancing was commendable to say the least. There were signs everywhere that urged guests to wear the masks when not at their table and in restrooms, as well as to use santization and be cautious on social distancing. Every member had a mask on and gloves, it felt extremely safe. The service was exquisite, professional, and very friendly. Now the food, absolutely delicious everything was impeccable and perfect. Our group was celebrating a lot of work accomplishments, so we are so glad we chose this establishment. It was a perfect evening, and again food was wonderful but the STAFF made this a worthwhile evening. Thank you!

OT
vipOpenTable Diner
Los Angeles
1 review
Dined on September 20, 2020
Overall5food5service5ambience5

Good vibes.

K
Kristah
Phoenix
1 review
Dined on September 20, 2020
Overall5food5service5ambience5

Always a favorite and I prefer bar seating to be closer to the live music. Lemon drop martini's are the best! Food is always amazing!

D
Dwightshrutecomanager
1 review
Dined on September 19, 2020
Overall5food5service5ambience5

Awesome experience will return. The food and the service was really good. For a first timer at this restaurant I had a great time with my wife

LO
LamontO
1 review
Dined on September 18, 2020
Overall5food5service5ambience5

Took my lady here for her birthday and we both really enjoyed ourselves

DO
DavidO
Phoenix
1 review
Dined on September 18, 2020
Overall3food5service3ambience5

requested a booth for my wife's birthday dinner. Was taken to the bar with our 2 minor children and was rudely told by the gentleman who tried to seat us there that it "was" a booth. We were moved to another table but not without another snarky comment again from the guy seating us. Our original server somehow disappeared which made a long delay in placing our order. The waiter who did take over was great. The food was also great. I can get a great steak many places. Part of the price is the way you are treated. I was not treated like an honored guest, but rather a nuisance. For $500 I'll take my business where it's appreciated.

LL
LizL
Omaha
2 reviews
Dined on September 17, 2020
Overall4food4service3ambience3

I was surprised at the pace of the service.
We did not have drinks for the first 10-15 minutes we were seated.
Wait staff was very friendly and accomodating but slow. This may not be their fault.

OT
OpenTable Diner
Philadelphia
1 review
Dined on September 17, 2020
Overall4food5service4ambience4

Food was great! Service was pleasant and personable, however long intervals between check backs caused the loss in perfect service rating. Another server, who we hadn’t interacted with, had to take our entree order. Cooking temps on the tomahawk and A5 were switched, but still great quality. Mixup on coffee order and long time to deliver. All small things but detail items requiring attention. Overall great experience.

OT
OpenTable Diner
Phoenix
1 review
Dined on September 15, 2020
Overall3food5service4ambience4

Listed in the reservation that it was a birthday celebration. I was disappointed that wasn’t acknowledged. No candle, or celebration :(. It’s those little details that make the difference between a good night and a great night.

R
Russ480
Phoenix
1 review
Dined on September 14, 2020
Overall5food5service5ambience5

It is always a great time when I visit Mastro’s City Hall. Everything from the beginning to end was amazing. I will definitely be back.

BH
BrianaH
Phoenix
1 review
Dined on September 12, 2020
Overall3food4service3ambience3

I so badly wanted to like this but I was disappointed. To start none of my accommodations I requested happened. No birthday message for my husband on the menu as promised and we were seated noT where I asked.. it took us 25 minutes to get a check after asking 3 people. Just Sad for how much we spent

OT
vipOpenTable Diner
Las Vegas
5 reviews
Dined on September 12, 2020
Overall5food5service5ambience5

Best steak in Arizona

Report
L
Lala
1 review
Dined on September 11, 2020
Overall4food4service4ambience4

The food and service was great! Enjoyed spending my birthday there!

FAQs

Mastro's City Hall Steakhouse offers takeout which you can order by calling the restaurant at (480) 941-4700.

Mastro's City Hall Steakhouse is rated 4.8 stars by 3664 OpenTable diners.

Mastro's City Hall Steakhouse does offer gift cards which you can purchase here https://mastrosrestaurants.cashstar.com/gift-card/buy/?ref=OT4.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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