Mastro's City Hall Steakhouse

4.7
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3377 Reviews
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$50 and over
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Steakhouse
Mastro's collection of sophisticated, classic Steakhouses and Ocean Club seafood locations are recognized for their combination of world-class service, highly acclaimed cuisine, and live entertainment in an elegant yet energetic atmosphere. A truly unparalleled dining experience.
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What 3377 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.7
food
4.7
service
4.6
ambience
4.3
value
Noise · Moderate
91% of people would recommend it to a friend
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L
Phoenix
9 reviews
Dined 2 days ago
Overall5food5service4ambience5

Good but services were a little on the slow side.

OT
Dallas
1 review
Dined 2 days ago
Overall5food5service5ambience5

Place was awesome!! Great ambiance and service in the bar area. First timer and will definitely eat there again.

OT
Phoenix
1 review
Dined 4 days ago
Overall5food5service5ambience5

Food and wine was amazing. Our server made the experience wonderful.

OT
Phoenix
1 review
Dined 5 days ago
Overall2food2service2ambience3

Overall experience was okay except unfortunately , I believe the quality of the seafood was less than what I remembered from my previous multiple experiences there . The sizes of the prawns and the portion of the Chilean sea bass was noticeably different so was the quality of the berries at dessert. My total dinner bill was $1200 with tip. Not sure if I’ll be coming back since there’s so many more steak house restaurants opening up that I haven’t tried ....Mastros was my favorite until now.

L
Sacramento
11 reviews
Dined 5 days ago
Overall5food5service5ambience5

(Fantastic service, excellent food - great ambiance

B
1 review
Dined 6 days ago
Overall2food1service4ambience4

The service was exceptional and the people and ambient was fancy. However, the food was not worth it’s price. I had some salty chicken as if it was cooked in the sea yet, the server was attentive in providing me additional plates which was greatly appreciated. In addition, we had a reservation and didn’t get seated until half an hour later. It was crowded, loud, and not an atmosphere I would dine again.

CL
Phoenix
2 reviews
Dined 7 days ago
Overall5food5service5ambience5

As usual ether food is awesome! Service is always spot on! I ordered the lobster bisque, there was lobster in every bite. I have never had a better one in Scottsdale. I ordered a twice baked potato. It is a HUGE 1# serving. My husband ordered the filet with sautéed asparagus, awesome. Be sure to request their bread basket filled with several amazing breads. If you have room, order their butter cake, to die for! Yum!

OT
1 review
Dined on January 7, 2020
Overall5food5service5ambience3

The music was too loud in the dinning room for our 7 person table to talk. Other than that a great experience.

OT
Phoenix
5 reviews
Dined on January 6, 2020
Overall5food5service5ambience4

Went to celebrate my partner’s birthday and we had a great time. Our lovely server Darron was just amazing he would check up and make sure we had everything we needed exactly when we needed it. My partner ordered the chef’s cut ribeye and asked for medium well we both agreed his steak was incredible taste wise. As for myself I ordered the New York Strip and mine was also medium well except it was very crisp and burnt on the outside, so it definitely was not as great as his ribeye. Kind of felt like I was biting into a burned piece every time, my ultimate favorite was the creamed spinach and the lobster mashed potatoes will definitely be coming back and having those again

SK
1 review
Dined on January 5, 2020
Overall2food3service4ambience2

Even though we did not sit in the bar/lounge area, the piano music was so loud that you could not hear the other people speaking at all. It made the time spent there uncomfortable/too loud! If you want ambiance, this restaurant is not the one to go to.

W
Phoenix
95 reviews
Dined on January 5, 2020
Overall5food5service4ambience5

Excellent dinner at Mastro’s City Hall. Great steaks, great Shrimp Cocktail, $38-Lobster Mashed Potatoes simply to die for. We could catch a patio table next to the fireplace, very cozy. Overall a wonderful experience but very expensive after all.

OT
1 review
Dined on January 4, 2020
Overall5food5service5ambience5

Amazing, the dessert took too long so we canceled but everything else was awesome

JG
1 review
Dined on January 4, 2020
Overall5food5service5ambience3

The noise was a little loud in the bar area. I couldn't have a conversation with my wife without shouting or having the person next to me hearing. Which I get, I was talking with my wife of 34 years about memories. The rest of the folks were having different conversations. So that could be on me. As a commercial electrical contractor I always notice the lighting. 95% of the lighting in your establishment we don't even use anymore. Just changing bulbs out to LED doesn't get it. Could use a lighting makeover. It's 2020, not the 90's. Think LED, linear and color changing.

Food and service can't be beat.

OT
San Diego
3 reviews
Dined on January 4, 2020
Overall5food5service4ambience5

City Hall never disappoints! Great food, great place!

JE
New York Area
8 reviews
Dined on January 4, 2020
Overall5food5service5ambience5

Delicious meal.

OT
Phoenix
3 reviews
Dined on January 4, 2020
Overall5food5service5ambience5

Start to finish, amazing food and service. Heavy paycheck at the end but worth every penny.

OT
Phoenix
3 reviews
Dined on January 4, 2020
Overall5food5service5ambience5

Anniversary

BV
Phoenix
3 reviews
Dined on January 4, 2020
Overall5food5service5ambience5

One of the BEST dining experiences I’ve ever had. From the appetizers to the dessert, amazing! The drinks are generous pours. The service impeccable! Overall....WOW!!!

TC
Phoenix
2 reviews
Dined on January 3, 2020
Overall5food5service5ambience5

Outstanding as usual - went just for dessert this time! Butter cake!

OT
1 review
Dined on January 3, 2020
Overall5food5service5ambience5

Amazing food, environment and quality of service!

GA
Phoenix
2 reviews
Dined on January 3, 2020
Overall4food4service5ambience5

Overall experience was good...I have been to City Hall many times with family. Unfortunately, this time my wife got sick from her meal. Everyone else enjoyed and had no issues.

G
Orange County
6 reviews
Dined on January 2, 2020
Overall1food3service1ambience2

Very poor experience due primarily to one of our steaks being laced with plastic from the truffle application and the less than suitable follow up and apology from both the manager and the wait staff - “we’ll take care of the steak...” yeah no s$#t - but this is a major and potentially harmful food safety snafu. I was shocked this happened at a Mastro’s restaurant and doubly shocked by the lackluster apology and response. Needless to say we would never go back and would not encourage anyone else to either as scottsdale has a surplus of primo steakhouses. This place clearly has had its best days and is no longer anywhere near a top notch experience. Why would you even go here when Ocean 44 is a stones throw away pay the same amount for a superb truly top notch experience.

OT
Las Vegas
1 review
Dined on January 1, 2020
Overall5food5service5ambience4

Went there for birthday dinner food was excellent the wait staff was very friendly and the birthday Butter cake was awesome had a great time

DR
Phoenix
5 reviews
Dined on January 1, 2020
Overall5food5service5ambience5

Perfect Celebration dinner for birthday. Could easily converse at the table for a nice relaxing dinner.

BG
Minneapolis
4 reviews
Dined on December 31, 2019
Overall5food5service5ambience5

Absolutely fantastic! My brother was in town and we had raved about it so we were so glad it was as great as we said.

DT
Seattle
39 reviews
Dined on December 31, 2019
Overall3food4service3ambience1

My wife and I have visited about 75% of every Mastros built including the 3 locations in Scottsdale where we live on many occasions. Tonight, albeit New Years, was a let down. Food was good but a bad table location just killed it for us. We were seated at back of restaurant where servers come in/out. Food was dropped onto the floor near our feet twice, staff constantly bumped into our chairs, and hearing the loud words “corner” 200+ times while eating destroyed any chance of a romantic outing this night.

A
Philadelphia
4 reviews
Dined on December 31, 2019
Overall5food5service4ambience4

Food was excellent. Always a fun time at Mastros.
Only complaint was New Years Eve the service wasn’t as attentive as we had at prior visits. The staff seemed a little overwhelmed and it showed.

S
Kansas City
73 reviews
Dined on December 31, 2019
Overall5food5service5ambience5

Great NYE dinner. Everything was wonderful. Highly recommend.

BD
Phoenix
8 reviews
Dined on December 31, 2019
Overall5food5service5ambience5

Our waiter Giuseppe was fantastic, the bartenders, Christian, Jarrett and Tammy are also fantastic, great customer service, fantastic attitudes! Every time they greet you its like going into the bar from cheers great atmosphere, fantastic drinks and overall phenomenal interactions with their customers.

J
Phoenix
21 reviews
Dined on December 31, 2019
Overall5food5service5ambience5

New Year’s Eve dinner was fantastic!

DE
1 review
Dined on December 31, 2019
Overall3food2service2ambience3

It was New Year's Eve so I'll make an exception..
Staff was only doing what normally should be done when waiting tables. Nothing exceptional.
Scalloped potatoes were a disappointment, Costco's are better.
Had to ask for dessert menu, after a wait, but passed it by. Would have been a little nicer to see a tray of what it offered as other "upscale" restaurants offer.
Bartenders do not know how to mix drinks = I ordered a Stinger on the Rocks, don't ask me what she used for Brandy. I sent it back and we left. Felt somewhat unwanted sitting at table next to the bar, which was full, it was most uncomfortable being told our table was reserved. Your staff is unprofessional.
I also feel receptionists/hostesses should be appropriately dressed to greet customers of all ages regardless of time of year or occasion.
As you can surmise, I didn't not enjoy your restaurant and the evening. You are over rated.

SB
San Francisco
12 reviews
Dined on December 30, 2019
Overall5food5service5ambience4

Party of 9...no problem. Always a first class experience. Food, service and wine are top notch.

OT
Phoenix
4 reviews
Dined on December 29, 2019
Overall5food5service5ambience5

De-freakin-lish! Thanks Corey for making everything special

OT
Phoenix
1 review
Dined on December 29, 2019
Overall4food3service5ambience4

Our server was exceptional. The Seabass and the garlic mash potatoes were marginal. The fillet was delicious. I will give them another try.

MD
New York Area
16 reviews
Dined on December 29, 2019
Overall5food5service5ambience5

Amazing meal. I eat at the best steakhouses in NY, Palm Beach and LA. This was the equal to TAKroom in NY

C
Phoenix
13 reviews
Dined on December 28, 2019
Overall5food4service5ambience4

Steak a bit under but they of course took care of it. Always great service and lively atmosphere.

LK
Edmonton
14 reviews
Dined on December 28, 2019
Overall5food5service5ambience4

The service was great, staff were attentive. They had live music that was really good. It was noisy and energetic in the bar area.

OT
Phoenix
2 reviews
Dined on December 28, 2019
Overall5food5service5ambience5

Gary, our waiter, and his team were outstanding!!

S
Charleston
17 reviews
Dined on December 27, 2019
Overall5food5service5ambience5

Absolutely amazing! Professional staff with the BEST FOOD! Definitely recommend

DR
New Orleans
3 reviews
Dined on December 27, 2019
Overall3food3service4ambience4

Overall very good service. A little pressure to order expensive wagyu beef. Tuna roll and bone in ribeye were very good. $15.00 up charge for bone marrow butter.
Wine list was very good

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