Mastro's City Hall Steakhouse

Mastro's City Hall Steakhouse reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. T

   Travis

   Phoenix1 review

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   I have been to this Mastero’s two dozen times over the last 20-years. This is a GO TO spot for high-end clients and special occasions. This visit was the first time that I felt like it wasn’t worth the price I paid. My youngest child, my son, is about to graduate high school, and as I did with his sisters, he took him here for an amazing meal to celebrate. On a 1-10 scale, 10 being THE BEST, food was a 8.5, service was an 8, ambiance was an 8. I was slightly disappointed because I am paying for 10’s. I suspect that Wednesday night, was just an off night. I will be back, because every other time it was 9’s and 10’s. Couple of notes - cocktail was good, Old Fashioned wasn’t the best I’ve had, but was good. Shrimp Cocktail was good - the shrimps were premium jumbos, but the cocktail sauce was okay. Lobster Mac and Lobster Mash were both excellent. The steak was, good - the meat was tender, just slightly undercooked (ordered Med-rare and got closer to rare, the edges had a nice char and very good simple flavor profile, but once you got past the outer edges, the flavor profile shifted and butter flavor moved to the front. The service was very good. It felt like the waiter was trying a little too hard. Kept referring to my son and I has “Fine Gentlemen” and it felt forced or insincere. I have always had top notch waiters here. The rest of the staff was very attentive, professional, friendly - what I have come to expect.
   

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2. M

   Musse

   Phoenix1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Really good experience with my family hope to come back again soon
   

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3. S

   Saad VIP

   Phoenix29 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service was awesome. Our service was great and very attentive.
   

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4. J

   Jared or Julie VIP

   Phoenix38 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was great, and Billy was an excellent waiter!
   

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5. OT

   OpenTable Diner

   Denver1 review

   5.0

   Dined on April 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always we had a great time. I know it may not make sense giving five stars for value however I believe they do put out an amazing product which is worth it . I am from Aspen co so everything. Is more there
   

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6. I

   Ian VIP

   Seattle4 reviews

   2.0

   Dined on April 20, 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 1

   I would skip Easter Brunch if you're looking for a lively lunch/ family experience as advertised. We had to go up to the seafood tower twice just to get a basic plate, for a simple starter. In terms of a main course, we then had to go back and ask for them to cut from the new strip loin versus the ends that they wanted to pan off to us. Felt like it was, what can we get away with, versus what can we give to you for what you are paying for. I'm not tight, but if youre paying over $500 for 2 people for brunch (given theres a $135 wine in there) I'd still appreciate a little more in terms of service, quality & options - back to the Fairmont next year! ;-)
   

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7. m

   melanie

   Phoenix1 review

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had an absolutely phenomenal experience at Mastro’s City Hall for Easter, and I can’t recommend it enough! The service was impeccable—Chris was attentive, friendly, and ensured every detail was perfect. The food quality was outstanding, with a wide variety of excellent choices, from fresh seafood to delectable desserts. All of the choices were fresh even though they changed it up this year and did a brunch buffet. They constantly brought out fresh seafood for the towers, the carving station was a delight. The atmosphere was pure perfection with live music making it a truly memorable Easter celebration. Five stars without hesitation— Chris and Jeff and everyone we came across absolutely nailed it!
   

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8. A

   A .

   Phoenix4 reviews

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food , service was A+ , amazing experience, wonderful music, lovely environment, will definitely be back .
   

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9. A

   Angie

   Raleigh1 review

   2.0

   Dined on April 20, 2025

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 3

   Food was cold, service was wonderful though. Would not come back for buffet.
   

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10. N

    Nicole

    Milwaukee5 reviews

    5.0

    Dined on April 20, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Easter brunch was great. Thought it was slightly overpriced for what you got (kids drinks not included, etc); however, food and service were great.
    

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