Mastro's City Hall Steakhouse
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This was not typical of my previous experience with Mastro’s. Been to several Mastro‘s from Las Vegas to Costa Mesa to Arizona and have always been very very impressed. this particular experience was very underwhelming. It took nearly 10 minutes for me to be seated. The server assigned to me was very good at the beginning. But then she got overwhelmed with two tables of eight and three more tables of deuces. For this level of restaurant this is unacceptable. It made for much longer wait to put in an order for dinner get order of wine served and basically no attention except from the bus boys.The food on the other hand is always good I will always recommend Mastro’s to friends and associates. Probably not the location I will visit again when craving for Mastro’s
This place never disappoints. From the service, to the ambiance to the mouth watering flavors of every dish they set down. You cannot go wrong. Perfect for any special occasion.
Exceptional meal and service but also very pricey.
Started off bad when they tried to put our party of 12 at a table in the bar. The noise level is deafening.
After complaining, they placed us at a nice table in the main dining room. Still very noisy, but we could scream at each other and be heard. Service and food top notch. Finished with three butter cakes for the table to put an exclamation point on the night.
We had an amazing birthday dinner at a high top in the bar area. Kerrel was an excellent server! Will definitely be back soon!
One of the best steaks I ever had, only surpassed by Peter Luger.
The service and ambiance were fantastic. My steak was very salty and it took away from my experience. My wife's steak didn't have the same issue. Perhaps it was the bone-marrow butter that I added, I don't know. The butter cake for dessert was incredible.
Better steak houses in the area, food was ok, ambience was kind of loud in the bar area. It was just ok...felt like it should have been much better. Service was great
Best experience I could ask for!
Great waiter! The food was delicious! We will definitely be back.
Love love sitting at the bar, Tammy has the best customer service I’ve ever witnessed. Such a treat to sit with her.
Really great experience
This was our first time to the City Hall location. We have been to the Ocean Club numerous times and we found we liked the City Hall location better.
The City Hall location has the bar area as a separate room which allows for a quieter more relaxed dining experience.
We will definitely be visiting this location again!
Thank you for the wonderful dining experience!
Family thanksgiving dinner.
Thanks giving meal with our sons family
Great server and great food and wine
Outstanding service. Unusually quiet. Wife’s steak she said was very good. Mine (center cut rib eye) was just OK. Overall a very nice evening.
Baby Moon celebration! Best server and overall dining experience!
We had a lovely evening with exceptional food. The scallop starter was delicious. Steaks were cooked perfectly and the Brussels sprouts were to die for .
What was outstanding however was our service! It was incredible.
It was very busy in the restaurant and we found it to be very loud.
Gary, our waiter was excellent and so was the food!
Cumpleaños, magnífica la comida! Lo mejor de todo fue el servicio, todo el personal muy amable , excelente actitud! Sin pensarlo vuelvo!
Masto’s was my all time favorite restaurant and I was so pleased to finally be able to take my wife there for dinner. Been going for years on business trips with my vendor partners and always loved it. Being able to share with my wife was a desire for many years.
We went to Mastro’s City Hall for birthday celebration. The food was excellent and so was the service. I had New York steak and the lady had a Dover Sole fish. I kind of wish I ordered Dover Sole as well because it was very delicious. Shrimp cocktail is always excellent as well to start off with.
Was in Scottsdale in September. Based on a recommendation, we had dinner at Mastro near Camelback. It was amazing. Great atmosphere, delicious food and better service! Here in November and brought four friends who loved it.
This place is consistently great. Service, food, and cocktails are always on point!
The best steakhouse in Arizona. Others come close, but this is the gold standard
My wife and I haven’t been to Mastro’s in quite some time so glad we decided to go as the meal was outstanding the service was awesome and there tequila old fashion amazing was a great treat at a great restaurant
I’m not sure if the servers were all new, but ours was not very knowledgeable on the menu. We ordered a drink and she brought the wrong one, it also had a bug in it and we had to ask for a new glass. We ordered a dessert and they brought out the wrong one again. It was a sloppy, disorganized experience.
What can I say, except that on my journey to find the best of everything (especially steak) in the Valley, so far Mastros is #1, and I've tried most of the top recommended at this point.
Mastros brings tears to my eyes across the board.
It's best two features in my opinion, is food quality (especially it's A5 Wagyu), and it's service (genuinely caring and competent staff).
If you're looking to experience authentic Wagyu, I recommend trying 4oz of both the Koge and Hyogo Prefectures for first timers ($360 total, but well worth the privilege of experiencing them side by side for comparison)
If your party just wants to say they've tasted the best in the world, just order the lava rock and share (one or two bites is plenty to understand the quality/experience if it's not what you "came for")
If you consider yourself a more experienced A5 Wagyu consumer, and this is what you're here for and you'll know the difference, then go straight for the Hyogo prefecture and enjoy every bite with confidence that they know what they're doing, it's superbly done!
The only feedback I have is that the ambience is more lively/loud than I prefer for this level of quality/service, but that is a personal preference.
I would pay more for privacy and quiet if that were an option.
Excellent across the board! The staff were outstanding and the food exceptional.
It was stupendous
Excellent time. Food was to die for. Service next to none.
Wonderful dinner. Our waitress was phenomenal!
Great service and food. One of my top go-to places.
First time to City Hall and it did not disappoint!! Amazing service, wonderful cocktails and absolutely delicious, perfectly done food! So love they still have veal - I love it (no judgement!) and everyone has removed it from their menus - plus it is on the bone. Super tender and flavorful! We celebrated a birthday and it was just perfect. Thank you City Hall!!
Attentive service, delicious food. Large portions. Shared a steak & two sides (on advice of the waiter) and still had left overs. Butter cake was one of the most delicious desserts I have tried, ever!