Mastro's City Hall Steakhouse

4.8
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3265 Reviews
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$50 and over
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Steakhouse
Mastro's collection of sophisticated, classic Steakhouses and Ocean Club seafood locations are recognized for their combination of world-class service, highly acclaimed cuisine, and live entertainment in an elegant yet energetic atmosphere. A truly unparalleled dining experience.
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Specials

Thanksgiving Dinner Special Menus & Offers

Join us for an unforgettable Thanksgiving experience. Enjoy Mastro's prime steaks and fresh seafood paired with our award-winning wine list. Open 1pm - 9pm on Thanksgiving Day.

Thursday, November 28, 2019

What 3265 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.8based on recent ratings
4.8
food
4.7
service
4.6
ambience
4.3
value
Noise · Moderate
95% of people would recommend it to a friend
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DM
1 review
Dined 6 days ago
Overall5food5service5ambience5

We went to Mastro’s City Hall for birthday celebration. The food was excellent and so was the service. I had New York steak and the lady had a Dover Sole fish. I kind of wish I ordered Dover Sole as well because it was very delicious. Shrimp cocktail is always excellent as well to start off with.

OT
Detroit
1 review
Dined on November 14, 2019
Overall5food5service5ambience5

Was in Scottsdale in September. Based on a recommendation, we had dinner at Mastro near Camelback. It was amazing. Great atmosphere, delicious food and better service! Here in November and brought four friends who loved it.

OT
Phoenix
3 reviews
Dined on November 14, 2019
Overall5food5service5ambience5

This place is consistently great. Service, food, and cocktails are always on point!

AD
Phoenix
8 reviews
Dined on November 14, 2019
Overall5food5service5ambience5

The best steakhouse in Arizona. Others come close, but this is the gold standard

k
Phoenix
21 reviews
Dined on November 14, 2019
Overall5food5service5ambience5

My wife and I haven’t been to Mastro’s in quite some time so glad we decided to go as the meal was outstanding the service was awesome and there tequila old fashion amazing was a great treat at a great restaurant

KH
1 review
Dined on November 10, 2019
Overall2food4service2ambience4

I’m not sure if the servers were all new, but ours was not very knowledgeable on the menu. We ordered a drink and she brought the wrong one, it also had a bug in it and we had to ask for a new glass. We ordered a dessert and they brought out the wrong one again. It was a sloppy, disorganized experience.

AC
Phoenix
1 review
Dined on November 10, 2019
Overall5food5service5ambience5

What can I say, except that on my journey to find the best of everything (especially steak) in the Valley, so far Mastros is #1, and I've tried most of the top recommended at this point.
Mastros brings tears to my eyes across the board.
It's best two features in my opinion, is food quality (especially it's A5 Wagyu), and it's service (genuinely caring and competent staff).

If you're looking to experience authentic Wagyu, I recommend trying 4oz of both the Koge and Hyogo Prefectures for first timers ($360 total, but well worth the privilege of experiencing them side by side for comparison)

If your party just wants to say they've tasted the best in the world, just order the lava rock and share (one or two bites is plenty to understand the quality/experience if it's not what you "came for")

If you consider yourself a more experienced A5 Wagyu consumer, and this is what you're here for and you'll know the difference, then go straight for the Hyogo prefecture and enjoy every bite with confidence that they know what they're doing, it's superbly done!

The only feedback I have is that the ambience is more lively/loud than I prefer for this level of quality/service, but that is a personal preference.
I would pay more for privacy and quiet if that were an option.

OT
Dallas
3 reviews
Dined on November 9, 2019
Overall5food5service5ambience5

Excellent across the board! The staff were outstanding and the food exceptional.

RH
Atlanta
1 review
Dined on November 8, 2019
Overall5food5service5ambience5

It was stupendous

RC
Raleigh
16 reviews
Dined on November 7, 2019
Overall5food5service5ambience5

Excellent!

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RL
1 review
Dined on November 6, 2019
Overall5food5service5ambience5

Excellent time. Food was to die for. Service next to none.

OT
Cincinnati
1 review
Dined on November 5, 2019
Overall5food5service5ambience5

Wonderful dinner. Our waitress was phenomenal!

LM
Louisville
1 review
Dined on November 5, 2019
Overall5food5service5ambience5

Great service and food. One of my top go-to places.

D
Phoenix
59 reviews
Dined on November 5, 2019
Overall5food5service5ambience5

First time to City Hall and it did not disappoint!! Amazing service, wonderful cocktails and absolutely delicious, perfectly done food! So love they still have veal - I love it (no judgement!) and everyone has removed it from their menus - plus it is on the bone. Super tender and flavorful! We celebrated a birthday and it was just perfect. Thank you City Hall!!

OT
Ottawa
6 reviews
Dined on November 4, 2019
Overall5food5service5ambience5

Attentive service, delicious food. Large portions. Shared a steak & two sides (on advice of the waiter) and still had left overs. Butter cake was one of the most delicious desserts I have tried, ever!

OT
San Francisco
2 reviews
Dined on November 3, 2019
Overall4food4service5ambience4

Legit place to get a fancy steaks dinner. The service is excellent. We arrived just 15 mins before the kitchen closed and the staffs made effort to make sure we get everything we needed ordered.

L
Phoenix
2 reviews
Dined on November 2, 2019
Overall5food5service5ambience4

Overall 10/10 service!! We had a perfectly pleasant experience for my boyfriends birthday! The table behind us was a large party and they were a little loud but the food and service definitely made up for it ! We LOVED it !

OT
San Francisco
1 review
Dined on October 30, 2019
Overall3food4service5ambience4

Good food and exceptional service. My issue is the value, $450 for 4 people with 1 or two drinks apiece. They boast corn fed beef as if it’s a good thing...grass fed is the preferred feed!

For this price the food should be exceptional and a white plate with a filet steak with no garnish or any sauce or vegetable should not be $60 unless it’s special quality....my wife’s sea bass was ample and good but no sauce or garnishment, just a white plate and fish, $51.

Sides we ok, nothing special, Caesar salad average.

Desert was excellent.

Not complaining about it, just a bad value compared with other nice restaurants.

OT
1 review
Dined on October 29, 2019
Overall5food5service5ambience5

Fantastic food and terrific service.

OT
1 review
Dined on October 26, 2019
Overall3food4service3ambience3

For the 2nd time in two visits with an African-American date, I was attempted to be seated in the very back of the restaurant near the kitchen door. We were both dressed very well and I predicted before hand we would be seated in the very back near the kitchen doors.

Once I complained, it took another 10 minutes to be seated in the area next to the kitchen, despite my reservations. My filet was first overcooked then the replacement was under cooked and had to go back again as my sides on the table got cold.

To their credit, Mastros did not charge me for the filets. This service and apparent seating policy was not what I found at the Chicago Mastros or anywhere else in the valley. I will stick to Steak 44 and Maple and Ash in the future.

C
Phoenix
1 review
Dined on October 26, 2019
Overall5food5service5ambience5

My favorite steak in the world! Always make it a point to hit Mastro's!

JJ
Detroit
14 reviews
Dined on October 26, 2019
Overall5food5service5ambience3

Food and service were excellent. Tables along the sides of the main room are VERY dimly lit. The people at the table next to us kept using their very bright cell phone and that was extremely distracting.

PP
1 review
Dined on October 26, 2019
Overall5food5service5ambience5

The food was excellent and the atmosphere was great. The staff was very attentive and seemed to always be ahead of our needs. Upscale but a very friendly and inviting environment.

SB
New England
12 reviews
Dined on October 25, 2019
Overall3food1service1ambience4

Waited 20 mins past our reservation time. Salmon was undercooked and slimy. Sent it back and it was returned to the table broiled, but still inedible. The “manager” came over to check on us, but seemed unconcerned that we were unhappy. Walked away without apologizing or asking what else he could do. Waiter brought the bill like nothing was wrong. All in, we paid for, three overpriced meals and only ate two. Very very unsatisfying experience.

AF
Phoenix
1 review
Dined on October 25, 2019
Overall4food4service5ambience5

Everything was excellent except the prime bone in rib eye was just not a good cut.... I’m a connoisseur of steak and that didn’t seem to be a good cut.

J
Phoenix
20 reviews
Dined on October 25, 2019
Overall4food5service4ambience4

My favorite steakhouse - globally. I like the upgrades to the space. Lately there’s been gaps in service - sometimes waiting long periods of times between seeing the server and getting drink refills.

B
New England
12 reviews
Dined on October 24, 2019
Overall5food5service5ambience5

We come here every time we visit Scottsdale and love it. There is an energetic vibe and the food is sooooo good. The service is on point.

OT
Phoenix
7 reviews
Dined on October 24, 2019
Overall5food5service5ambience5

Great food, very well done Mastro’s!

LB
Denver
16 reviews
Dined on October 24, 2019
Overall5food5service5ambience5

Excellent service. Mike is a professional

OT
Phoenix
1 review
Dined on October 20, 2019
Overall2food2service2ambience3

Steak was over cooked. Server took 30 minutes take our order for wine. Music was too loud to speak in a normal voice. I frequent Mastro’s a lot. I won’t anymore.

OT
1 review
Dined on October 20, 2019
Overall5food5service5ambience5

Overall it was fabulous! Great service! Great food! I will be back!

OT
1 review
Dined on October 19, 2019
Overall5food5service5ambience5

Went for my birthday had a good time. The service was great and so was the food.

OT
Las Vegas
12 reviews
Dined on October 19, 2019
Overall3food4service2ambience4

Once again, service is hit or miss. Our waitress took forever to take our order for food after we ordered drinks. I actually had to get up from the table and find her. Secondly, I ordered sauces for my steak and they never came out. She forgot to put them in the order. I haven’t been back to the restaurant in 5 months because of a service issue from my last dinning experience. I use to come once every two weeks. If City Hall wants to compete with Steak 44, Dominick’s, Ocean 44 there needs to be better consistency with your food and service. I’d also suggest a remodel for the restaurant too. It’s 2019 and the interior is outdated compared to other steakhouses in Scottsdale.

GS
Phoenix
1 review
Dined on October 19, 2019
Overall5food5service5ambience5

Great team service from preparation to delivery. I brought family from out-of-town and they were absolutely "wowed" from the City Hall experience. My thanks and appreciation for what you provided to me and my family on a special night....

SC
1 review
Dined on October 19, 2019
Overall5food5service5ambience5

took my lovely wife here for her birthday. the service was incredible and the food was to die for. cannot recommend this restaurant enough!

OT
Phoenix
1 review
Dined on October 19, 2019
Overall5food5service5ambience5

Server was amazing food was delicious and vibe was good!

AA
Phoenix
1 review
Dined on October 19, 2019
Overall5food5service5ambience5

My wife and I always look so forward to dining at Mastro's, we are foodies and so enjoy high quality food prepared by professionals. Our waiter was excellent and we can't wait to come back.

LG
Seattle
11 reviews
Dined on October 19, 2019
Overall5food5service5ambience5

Never disappoints!

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R
Miami
1 review
Dined on October 19, 2019
Overall3food5service1ambience3

It was way too dark and our waiter pushed way too hard to upsell hors d'oevres and add ons to the steaks

SJ
Phoenix
4 reviews
Dined on October 18, 2019
Overall5food5service5ambience5

Absolutely amazing experience. I’ve been to my fair share of high class restaurants and Mastro’s blew it out of the water. An added plus was that they carried Snake River Farms steaks, which I order and get sent to my house. Best steaks ever! Service was fantastic, drinks were great, and the food was phenomenal.

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