Mastro's City Hall Steakhouse

4.7
3040 reviews
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$50 and over
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Steakhouse
Mastro's collection of sophisticated, classic Steakhouses and Ocean Club seafood locations are recognized for their combination of world-class service, highly acclaimed cuisine, and live entertainment in an elegant yet energetic atmosphere. A truly unparalleled dining experience.
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What 3040 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.7
food
4.7
service
4.6
ambience
4.2
value
Noise · Moderate
92% of people would recommend it to a friend
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OT
Vancouver
1 review
Dined 9 hours ago
Overall 5food 5service 5ambience 5

The gnocchi was unbelievable

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OT
Phoenix
1 review
Dined a day ago
Overall 3food 5service 5ambience 3

The food was good. The filet mignon was terrific. However, the level of price ($ 600 for 4 people - 1 drink each) is unjustified. The same level of food and service quality is available in other restaurants in Scottsdale’s much lower prices.

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OT
Phoenix
2 reviews
Dined a day ago
Overall 5food 5service 4ambience 4

We went for my husband’s birthday. It was a very nice meal.

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OT
Detroit
2 reviews
Dined 2 days ago
Overall 5food 5service 5ambience 5

Celebrating an awards trip

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EB
Phoenix
2 reviews
Dined 3 days ago
Overall 4food 5service 4ambience 4

Service was fair. Had to ask for bread 3 times. Finally got it and some was still frozen inside. The rest was great, but as expected, expensive.

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KB
Vancouver
2 reviews
Dined on May 19, 2019
Overall 5food 5service 5ambience 5

The food was very good as was the service

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OT
Dallas
1 review
Dined on May 18, 2019
Overall 5food 5service 5ambience 5

Birthday dinner

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F
Phoenix
64 reviews
Dined on May 18, 2019
Overall 5food 5service 5ambience 4

City Hall Grill is a solid Scottsdale steak restaurant. Good food,drinks, service and fun people watching!

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PG
1 review
Dined on May 18, 2019
Overall 4food 5service 4ambience 4

Food was prepared as ordered and was great. Seating wasn't very private and the place was very dark. There were a lot of customers using there flashlights on there cell phones to review menu.

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VL
Phoenix
2 reviews
Dined on May 18, 2019
Overall 1food 4service 2ambience 2

I’m shocked at my terrible experience tonight at City Hall.
I have never had a poor experience at City Hall prior to this evening. The food was good as it usually is, but the service was surprisingly poor. The servers didn’t come by very often to refill drinks or check on us. At the conclusion of our meal, we had $200 in Maestros gift cards that we wanted to use towards our more than $500 bill. The manager came over and said 3 of the 4 $50 gift cards were fine, but the last $50 gift card was locked. He said it was my issue to deal with and I should call Maestros on Monday. Why would 3 of 4 gift cards be fine when they were all purchased at the same time? This was shocking and another example of poor service by not handling the issue on our behalf.
Lastly, We had ordered several appetizers at dinner so we decided to bring our steaks and sides home. Upon arriving home we found out that the staff packed our side dishes to go, but left out our steak filets? Unbelievable! So our $200 in uneaten steaks went in the garbage. I cannot believe how bad my experience was at what used to be one of my favorite restaurants in town. I guess I need to stick with Dominick’s or Steak 44 from now on since they seem to value their patrons better than City Hall.

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OT
New York Area
1 review
Dined on May 17, 2019
Overall 5food 5service 5ambience 5

Great time and food!

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ML
1 review
Dined on May 17, 2019
Overall 5food 5service 5ambience 4

The food was delicious service very good as well. There is a massive wine selection . Ambiance very dark but nice , quite busy and noisy but the food makes it worth it. Pricey as well. A very special occasion place.

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OT
New York Area
2 reviews
Dined on May 17, 2019
Overall 5food 5service 5ambience 5

Food was amazing!!! Excellent service!!! The butter cake, incredible⭐️⭐️⭐️⭐️⭐️

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c
San Francisco
3 reviews
Dined on May 16, 2019
Overall 5food 5service 5ambience 5

Steaks were above expectation Shawn The manager knew the wine list extensively our waiter was very attentive my steak was cooked perfectly and the desserts were unbelievable great place I will be back enjoyed every minute of it

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m
Las Vegas
15 reviews
Dined on May 16, 2019
Overall 5food 4service 5ambience 4

We were celebrating my husband’s birthday. We live in Las Vegas & appreciate good restaurants. My husband ‘s steak was great and my halibut had a great taste but was slightly over cooked. They gave us a several layered cake which was quite yummy. Our service was exceptional. A very nice restaurant.

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RS
Phoenix
10 reviews
Dined on May 15, 2019
Overall 5food 5service 5ambience 5

Jes and his staff are great especially folks that work the bar, Christian, Tammy, Alex and Jared (not any order) I would also like to shout out Shawn for gracious hospitality and hosting and the other ladies at reception.

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G
New Mexico
27 reviews
Dined on May 15, 2019
Overall 5food 5service 5ambience 5

Our favorite restaurant in Scottsdale to have an incredible experience. The service and food is excellent.

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n
1 review
Dined on May 12, 2019
Overall 3food 5service 3ambience 4

I had arranged a surprise dinner for Mother's day, with my wife's kids arriving ahead of time. Despite having spoken to the restaurant twice in advance, including on day of, to make sure the kids could be seated before we arrived and could surprise mom as we made it to the table, when we got there, the kids were waiting outside, having been told by the hostess that she could not seat them until everyone arrived. Very disappointing after two phone calls and for the amount of money spent.

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J
Phoenix
1 review
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

Jacob our server was awesome!!!

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DL
Denver
1 review
Dined on May 11, 2019
Overall 5food 5service 4ambience 5

We truly enjoy the food at Mastro’s. The service was a little slow as the night went on but the restaurant was extremely busy. We have had our waiter before and really enjoy him. He is very informative and helpful with the menu.

Three times to Mastro’s City Hall and the food has been exceptional each time!

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HB
Phoenix
5 reviews
Dined on May 11, 2019
Overall 4food 4service 4ambience 3

Very nice and food was great. Only complaint was it was a bit loud.

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RL
Phoenix
5 reviews
Dined on May 11, 2019
Overall 4food 2service 4ambience 4

Usually this place is awesome. Tonight, not so great. Had a bug pop out on the table as soon as the server put the bread down, my steak was burnt to crisp on the outside rather than a nice sear...was supposed to be medium rare, came out medium well plus the over char. The oyster rockerfeller oysters were not great. They changed cheese so the taste is off. Came home sad....😐😞

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PE
San Francisco
1 review
Dined on May 9, 2019
Overall 5food 5service 5ambience 5

Amazing dinner ambience everything was spectacular!!! First off they worked with my reservation that I confirmed that morning but later that day one of our party got sick and the other was delayed in her travels so my reservation went from four to two From the dinning room to the bar.., Scallop appetizer was amazing they were cooked perfect and the sauce with the bread was made for dunking in and the flavors blended together so perfectly it was to die for. The ahi app was so perfect we just wanted to stare at it for a while until we tasted it and the medium rare tuna was awesome.. Our entry’s were 16 oz New York and I had the 8 oz filet cooked medium rare. The steaks were cooked with perfection and melted in your mouth with each bite!!! I could almost cut it with my fork!!! We had a few sides the sautéed spinach and the gorgonzola Mac and cheese were excellent. Great glass of cab with dinner and my first drink was a dirty martini that was made with blue cheese olives that's what the doctor ordered!! The bar tenders were friendly responsive and down right fun people.

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JH
1 review
Dined on May 8, 2019
Overall 5food 5service 5ambience 4

Lobster mashed potatoes are to die for!! Also the butter cake of course!

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OT
1 review
Dined on May 8, 2019
Overall 5food 5service 5ambience 5

Best service, best food!

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AW
Las Vegas
4 reviews
Dined on May 7, 2019
Overall 4food 5service 4ambience 4

We always have a great dinner here, been here many time, and will come back again.

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OT
Phoenix
1 review
Dined on May 6, 2019
Overall 5food 5service 5ambience 5

Wonderful dinner for my girlfriend’s birthday. Great steak as always topped off with one of the best desserts ever - the butter cake.

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CC
Milwaukee
1 review
Dined on May 5, 2019
Overall 4food 4service 5ambience 5

We sat on patio. Service was fine. Oysters on half shell amazing. Chopped salad great, nice size. Had lobster, was ok. Not cooked enough. Steaks were good. Overall overpriced, not as good as last time I was there.

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PB
Phoenix
2 reviews
Dined on May 5, 2019
Overall 5food 5service 5ambience 5

Took the family for milestone birthdays. Gary and his assistant were excellent. The food was amazing as always. Thanks Mastro’s!

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MJ
1 review
Dined on May 4, 2019
Overall 5food 5service 5ambience 5

The service the staff the food was excellent very romantic the saddest part when I left the valet people Spitz sunflower seeds inside my car and left them on the seats very disappointed. I did send an email to Mr Smith the director as of this date I have not heard a response.

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EF
1 review
Dined on May 3, 2019
Overall 2food 3service 5ambience 1

WAY TOO NOISY!!!

Stuffed mushroom appetizers were very dry. Caesar salad was soggy.
Our server was excellent.
Been to several Mastro’s in California that are way better.
Wouldn’t recommend City Hall location

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JC
1 review
Dined on May 3, 2019
Overall 5food 5service 5ambience 5

Amazing place & food! Will go back again soon!! Service was top notch as well.

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Z
Cleveland
1 review
Dined on May 3, 2019
Overall 5food 5service 5ambience 5

Terrific experience, telling all our friends about it, will recommend highly to all.

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DJ
Calgary
2 reviews
Dined on May 2, 2019
Overall 3food 3service 4ambience 2

My husband and I decided to go to Maestros to celebrate our anniversary. We were very disappointed with the experience. First of all it was so noisy we could barely hear each other! We asked to sit somewhere quiet and they did seat us as far away from the music but the restauraunt is set up in a way that there is NO quiet place so needless to say I scored it very low for ambience. We ordered salads which were very good and they offered to split the salads which I thought was a nice touch. The rest of our meal was wildly over priced. I ordered a Pork Chop which was the second cheapest thing on the menu at $42. My husband ordered the New York Pepper steak $62. Although the cuts were hearty (both 16 oz) the New York Pepper steak was underwhelming. He ordered it medium rare and it arrived much closer to medium well (light pink in the middle). For a.$62 steak that's unacceptable! My pork chop was very good and it was cooked as I'd ordered it but it was hard to enjoy it knowing that my husband wasn't crazy about his steak. We should have sent it back but we both agreed that's a a pain and shouldn't they get it right at that price?? We also ordered the warm Buttercream cake which is supposed to be a signature dessert. I'm not sure what all the adieu is about?? The total bill was $239 before tip. For that price it should have been one of the best meals we've ever had. Sorry to say that wasn't the case.

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VW
Phoenix
3 reviews
Dined on April 28, 2019
Overall 3food 4service 2ambience 5

Based on my experience with another restaurant in this change, I wouldn’t recommend this restaurant!

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OT
1 review
Dined on April 27, 2019
Overall 5food 5service 5ambience 5

Perfection...Off the charts!!
Expensive, but you so get what you pay for in this case.
8oz filet with bearnaise sauce was the best filet I’ve ever tasted in my life. It had an impossibly good flavor. Iceberg wedge salad with blue cheese is the best I’ve ever had, of any salad. The shrimp cocktail is literally out of this world. It will leave you wondering where they find those shrimp. Wine offerings are fit for royalty, even by the glass. And I also saw $11 glasses if you want value. You feel like you have 5 servers, and they’re always there when you need them, invisible when you don’t. Restaurants don’t get, and really can’t be much better than this. We asked for a quiet table and dined in a separate room away from the bar and main dining area, which would be more festive if that’s what you desired.

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l
1 review
Dined on April 27, 2019
Overall 1food 2service 3ambience 1

it was like eating in a back room hall, waiters were very good or even excellent to bad they have to work in this condition.

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l
1 review
Dined on April 27, 2019
Overall 5food 5service 5ambience 5

Great service and food only thing is our waiter didn't box up our veal chop which is disappointing especially spending over 500.00

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OT
Tucson
1 review
Dined on April 26, 2019
Overall 4food 5service 3ambience 5

First time this has happened to me at Mastro’s but the server was way too aggressive and ill-mannered

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OT
Phoenix
1 review
Dined on April 26, 2019
Overall 5food 5service 4ambience 5

Food was outstanding, extensive wine menu. Very loud and noisy though.

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