Mama Stortini's - Federal Way
I feel that this place needs a few partitions to stifle some of the noise. Way too loud.
The staff is very well trained and pleasant. We have been patrons if Mama Stortini’s for years and this location is really lacking in quality compared to the others. Chicken marsala was like something out of a frozen pouch, which I suspect was the case. Tasteless tough meat with hardly any sauce. Other locations the risotto is actually like risotto, not deep fried rice balls.
The Tuscan salad is still very good thankfully.
Kent location has an amazing bruschetta-so good!
Fed Way has a very strange idea of french bread with oil, sliced tomatoes and pieces of mozzarella. That is NOT bruschetta!!
Hopefully some improvements will be made. Otherwise, back to Kent Station or Sumner!
We made reservations on a Sunday evening and was seated as soon as we arrived. The food was DELICIOUS! Very nice place, everything was great except our service. Very nice gentleman but definitely couldn't have been his best day. I would give this place 5 stars but I'll say 4 due to the lack of service.
Very pleasant. Loud because we were seated it the bar
The waitress was AMAZING! But the food I was not impressed with at allllll, we had to return the first meal (Alfredo) because it was so oily I couldn't even eat it.
It was very busy(Valentine's Day) and I was happy that we had reservations. We were shown to our seats within a few minutes. Our hostess, Jamila, was excellent. The food was very good. Overall we had a very good time.
Service and food are excellent. The lunch combos are great bargains.
The service as amazing!
Our waitress was really prompt in greeting us and asking within seconds if we had any drink requests. The two people I was with ordered ice tea. She kept them with refills the entire time that we dined. She took our orders and I was surprised how quickly she had our food. I ordered the Colossal Chicken which was a little on the tough side. It tasted okay, but I feel the patty may have been cooked much earlier in the day. The service we had from this waitress was outstanding. She had lots of personality and was knowledgeable of the Menu items. I have recommended other friends to eat at Mama Stortini's and they have loved it.
Excellent service and food was delicious! Great happy hour as well! I will definitely be going there again.
Our overall dining experience was outstanding. The two people with me liked their salad with the chicken breast. I had the eggplant and I have had it fried and prefer it this way. The eggplant had a coating on it, but it needed to be cooked a little more.
Our waiter Joe was outstanding. I request him each time I make a reservation. He knows your Menu well, he provided excellent service throughout the dinner, checked back often. He greeted us with a great smile and thanked us for dining with Mama Stortini's!
I have and will continue to recommend your restaurant to friends.
We had a wonderful dinner with delicious food and great service. Mama’s has the best happy hour! Highly recommend.
We had reservations and they sat us in the bar area which is very noisy. Our drinks were forgotten and came right before the food. We forgot our take home container and went back in a few minutes later and they threw it out. We are going back to the Puyallup restaurant where we don't have these problems.
It was a horrible experience because we waited almost 50 minutes to get our food. Then two of the dinner dishes were burnt and it took a while for them to replace food that was not burnt. I had to grab silverware from another table. My hot drink cup was forgotten and I had to remind waiter for my mug. Once food was corrected the food was great but the experience to get it was horrible. Maybe because we were there Xmas Eve? Possibly they were short on staff?
One of my favorites in Puyallup. The Federal Way location didn't disappoint.
Great food and service in Federal Way, WA. Sometimes you avoid restaurants close to a mall area, but we found this place to be very good from a business perspective meeting with clients or prospects, especially if you are looking for a mid-point around the airport/Seattle/Tacoma.
Emmett,our server was excellent again. He’s always been friendly and helpful. I tried new foods and loved them all.
I would give all 5 stars however, we were charged full value for the Raspberry Lemon Drops when they were on the HH menu for all day Sunday. Difference of $ 24.00 - Ended up paying the full amount without bringing it to the waiters attention, but item probably should be loaded in the system as an automatic price during HH times to avoid this from happening again.
Food was great - nice portions. We will be back.
We made a reservation but ended up sitting in the bar area. We informed the hostess but not sure if she noted that we made our reservation tome. Please award points.
Food was OK I had the chicken Picaata and French Onion Soup. But our Bill was $30 each! For Lunch!
This was my first visit to the Federal Way location. I was disappointed but I will try again sometime. This is a loud restaurant (102 db measured on my phone) so I can't recommend it if you want to have a conversation below the level of screaming (and there were plenty of those). I ordered a bottle of wine, then a salad and an entree. The wine was slow to arrive but I was in no hurry so no problem. The server brought some bread, which was nice with the wine, and then the salad. I dove right into the salad but had eaten less than half of it when the salmon entree arrived. I did my best to inhale the salad (which was very good) but the salmon was cool and the crust was soggy by the time I began eating it. I was dining alone so it should have been easy to pace the arrival of the courses appropriately. In sum, the ambiance is unappealing, the service is poor and the food seems to be good.
Our server was wonderful. Suggested some of his favorites which we loved when we ordered them.
Excellent service and good food
It was a warm and welcoming environment and Wait staff. The food was good and it was a busy night so there were lots of noise between all the families there. I would recommend this place as well as I'd like to go again.
Love the happy hour menu
The place was nice and clean, the greater was very energetic. The food was very disappointing. There were four us and we all order different things. The food was warm and not hot, with little flavor. They had put out bread plates but did not bring any bread until we asked for some. The size of the pieces we received where gone in three bites each and they did not provide us with butter. The first cup of coffee was good and hot, but each refill was warm to cold. The server was not very attentive to our requests, which we did not understand, as the place was not that busy.
The four of us really enjoyed it, ordering mostly from the happy hour menu before a movie. The reason I probably will not return was the NOISE LEVEL.
Great food, great service loved it. 10/10 reccomend
Our waiter Joe was very pleasant and took good care of the elderly couple we were dining with. When she complained about the lasagna noddles being hard he confirmed they were and promptly removed the meal from our bill.
The Calamari was greasy and dripping in oil on the plate. The salad greens were wilted and were mushy. The main course was fair. The waiter was sub par. I asked for our left overs to be bagged separately, the plastic bag was tied at the top. He couldn’t get the bag open and continued to tear it apart with his hands Knocking over my water and spilling it on me. What a Bafoon! He even ordered me a second cocktail after I had just told him that I was “good” and didn’t want another. He shows up back at the table with second cocktail. I sent it back! Not listening very well. No I would not recommend this location to anyone. The Kent Station is 100% better.
This is my fourth visit to Mama Stortini's, and I love everything about the restaurant. I have told friends and family about the restaurant, and some of these people will be dining shortly with you. Every item I have had from the menu has been outstanding. My recent order of the Marsala Chicken was some of the best that I have ever had. Our waiter Joe was "outstanding."
Service was great. The good was very good. Used open table for reservation. Very easy to use
We made a reservation for my birthday through OpenTable. No issues at all. Received confirmations via text and email, and our table was ready when we arrived.
Very nice remodeling from the previous McGraths. Service was AWESOME... Food was delicious and hot. The calamari was the best I have had large servings breaded perfectly. The only thing I would like to see is more diabetic options on the menu like wheat bread offers on the sandwich's on the menu. I had the meatballs...YUMMMMMMMMM!!!!
It was a bit cool for sitting and conversations. Warm food helped. Our server actually talked with us, not just our food.
Over priced very small portions service was ok not happy for my bday dinner
We were able to make a reservation and have our table ready almost right away. Betsy was our server and she was wonderful. She had a great sense of humor and did all we asked for! The bread and tomato spread to put on was really good, even my husband liked it (he doesn't usually like fresh tomatoes!).
We had the chicken and mushroom ravioli with cream sauce....so good! My girlfriends also enjoyed the large meatballs and spaghetti and chicken piccata. Celine ate all the giant meatballs!!!
We thought the cocktails were reasonable in price, the beer was cold! They gave Kathy a Birthday sundae since we were celebrating her Birthday. All in all it was very good and we will be returning especially to sit in Betsy section!
My daughter and I have dined at Mama Stortini's twice in the past two weeks. We order the same dishes, she the chicken piccata and me, the lobster mac n cheese. The meals were prepared perfectly and delicious. Our server was Jamila both times and we really enjoyed her humor. As servers go, she's a keeper!
This place was great the moment we walked in. We were set almost immediately, our waiter was focused, and attentive yet did not hover around the table. We ordered a drink that we did not care for and they replaced the drink without a problem. The food was quick and not with amazing taste. My 87 year old mother in law generally orders from the child's menu due to portion sizes and they had no problem accommodating the request. Best of all was the amazing creme brulee. Will be returning soon. It has been a long time since we have been to a restaurant with everything so wonderful. Clean, nice atmosphere, wonderful food and staff.
Mario L was absolutely amazing, made my daughters birthday so much more special.
As a server I can say he is an incredible asset to your restaurant. Keep him around. He is amazing!