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Terrible Experience – Avoid at All Costs
Our visit to Mama Por Dios in Rancho was a disaster from start to finish. We were a group of three, and one of the servers spilled a drink across our table, soaking my mother’s phone, glasses, and clothing — everything was sticky and uncomfortable. Worse, glass shards ended up on our plates. It was shocking how poorly the situation was handled.
The food was bland and ridiculously overpriced. They also sneak in a credit card surcharge — a clear nickel-and-dime tactic. Our server, Julian, initially said he would take care of our drinks to make up for the spill, but only removed the one that was spilled. If I had known that, we wouldn’t have stayed.
When I raised the issue with the manager, Alondra Pina, and suggested the least they could do was comp our three drinks, she refused. I informed her I would be sending them the bill for a new phone and dry cleaning — she said that would be fine. So now, I’ll likely have to pursue it in small claims court, since I highly doubt they’ll take responsibility.
The negative reviews are absolutely right — the music is deafening, and the whole place feels like it was designed for Instagram photos, not quality food or service. Save yourself the time, money, and frustration. We won’t be back.