Maile's Thai Bistro at Ward

4.5
202 Reviews
$30 and under
Thai
Thai food and full bar in a casual environment. We offer lanai (patio) and inside seating. Due to our limited seating capacity we can not guarantee a seat with outside seating.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Contact tracing information collected
  • Staff is vaccinated
  • Proof of vaccination required to dine indoors
What 202 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.6
food
4.3
service
4.3
ambience
4.4
value
Noise · Moderate
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P
Pepper555
Seattle
7 reviews
Dined on January 3, 2022
Overall5food5service5ambience5

Prior to this occasion, we enjoyed coming to Maile’s Thai for lunch and dinner. This time, we came here to celebrate my birthday. The food tasted divine. The services rates an A+. My friends and I enjoyed every bit of our experience at Maile’s Thai.

MT
vipMamiT
Hawaii
11 reviews
Dined on January 3, 2022
Overall5food5service5ambience5

Taste great and good service.

s
vipsunils
Salt Lake City
4 reviews
Dined on January 2, 2022
Overall4food4service5ambience4

We were glad to make a reservation as scores of people were turned away. Clearly the restaurant was short staffed and everyone was running around fulfilling orders and takeouts. We sat outside in the patio. The food was reasonably good. We ordered basil chicken, red curry tofu, seafood stir fry and drunken noodles. Overall food quality was good but not great. Potion sizes were okay. Generally they tried hard but it is not an exceptional thai restaurant. Prices are high. We would recommend it if you are craving thai food but there are many other cheaper options in Honolulu.

OT
vipOpenTable Diner
Denver
16 reviews
Dined on December 30, 2021
Overall5food5service5ambience5

Great food and service

T
vipTerri
Hawaii
27 reviews
Dined on December 26, 2021
Overall5food5service5ambience4

The garlic fish (swordfish) was outstanding and incredible! The service and our waitress were excellent too. Thank you for the great food!

OT
vipOpenTable Diner
St. Louis
5 reviews
Dined on December 26, 2021
Overall4food4service5ambience4

Nice little place! Food was good

OT
OpenTable Diner
San Francisco
1 review
Dined on December 25, 2021
Overall4food4service3ambience2

christmas dinner for 4

AM
AshleyM
New Orleans
2 reviews
Dined on December 25, 2021
Overall5food5service5ambience4

Food was fantastic, our waitress was very attentive despite them being understaffed. Everyone there was working very hard to ensure that all customers were taken care of and they were all so friendly. I will definitely come back next time I'm in town. The curry was the best!

OT
OpenTable Diner
1 review
Dined on December 25, 2021
Overall5food5service5ambience4

Gluten Free is important for me. Our waitress graciously helped us pick appropriate selections. Delicious!

OT
OpenTable Diner
Hawaii
1 review
Dined on December 25, 2021
Overall5food5service5ambience5

Great food, great service. Got 2 dinners for later 🤙🏼

J
vipJustanotherdiner
Hawaii
7 reviews
Dined on December 24, 2021
Overall3food4service2ambience3

The food is always great, however, the service is always a hit an miss. Waitress took our order, didn't write anything down. One of our items did not arrive with the rest of our order. Questioned another waitress about it, and she said she would check on it. She didn't return. Then our waitress came back and I asked her about it and all she did was say that it should be ready...almost ready. By this time we were half way through our meal. By the time our last item come out we were done with our meal. I know she forgot to put that "order" in. I wish she would have just admitted it and not insist that its almost done. It wasn't that busy and our waitress hardly came around to check up on us.

OT
OpenTable Diner
1 review
Dined on December 23, 2021
Overall3food3service2ambience2

Understaffed. Forgot us on additional ask for sauce that never came. Soup came at the end instead of at the beginning

M
vipManfred
Hawaii
5 reviews
Dined on December 22, 2021
Overall5food5service5ambience5

This is the best Thai neighborhood restaurant in Honolulu. Period. Great food, dedicated service, friendly staff, and excellent location in the heart of Kaka'ako.

OT
OpenTable Diner
Hawaii
1 review
Dined on December 17, 2021
Overall4food5service5ambience5

A nice work lunch

P
Pokelover
San Francisco
2 reviews
Dined on December 2, 2021
Overall5food5service5ambience4

Ordered the green papaya salad, yellow curry chicken and pad Thai and a very nice Chardonnay.
All were exceptional and we were surprised to find this little gem so near
to us. We will be back and we will bring friends lol!

OT
OpenTable Diner
Hawaii
2 reviews
Dined on November 27, 2021
Overall4food5service2ambience3

Server was not the friendliest. However the hostess was really sweet. Food was great

OT
OpenTable Diner
Hawaii
2 reviews
Dined on November 27, 2021
Overall5food5service5ambience4

Terrific food!

JL
vipJLEC
Hawaii
26 reviews
Dined on November 27, 2021
Overall4food4service3ambience3

Server missed a couple of our requests; wanted our dish mild and sauce on the side (instead of on chicken; sauce was heavy and poured all over the chicken).

OT
OpenTable Diner
Raleigh
1 review
Dined on November 26, 2021
Overall4food5service2ambience4

We enjoy Maile’s Thai, we have eaten there many times in the past few months. The food is usually always fantastic, and hot from the kitchen. This night we brought our cousin from out of town. And he loved the food. The only downside I would say is the speed at which you get your drinks. We watched our drinks sit at the bar while multiple servers walked past them. So by the time the drinks arrived they weren’t cold… my martini was room temp. Everything else is great though. The outside dining is nice, the street it’s on isn’t ever really busy. Just need to work on the bar drinks being delivered.

EK
EllenK
Las Vegas
1 review
Dined on November 17, 2021
Overall5food5service5ambience5

Great food, great service, and great ambiance.

m
max96789
Hawaii
21 reviews
Dined on November 13, 2021
Overall5food5service5ambience4

Absolutely fantastic!!!

If you know me, you know I rarely give 5 stars to anyplace/anyone. I enjoyed our first visit to Maile's. The food and service was outstanding! We'd like to thank the staff for their attentiveness and excellence. Our compliments to the Chef!

We will surely return to try more items on the menu. Thank you, thank you, thank you!

g
vipgtkyl72
Hawaii
136 reviews
Dined on November 13, 2021
Overall4food4service4ambience3

Our world food tour continued at Maile’s Thai in Ward Centre. We were seated on a small table on the outside; it was a nice spot except when the food arrived. The menu is extensive and we needed a larger table for all of the dishes we ordered. We had Amy, our server, box up dishes as we ate to make space for the next course.

I ordered an Uppercut cabernet sauvignon, a very inexpensive cab from Napa at $44 ($17 in the store). It was fruity but needed some time to open up. Our appetizers were the beef sashimi and the Angel Wings. I asked about the Stuffed Chicken Wings but they no longer offer that “must have” dish. Alas, I meant to order the Thai Fried Chicken. The wings were wings, enough said. The beef was good; it had a very piquant (soy, chili) sauce.

Our entrees were the Pad Ki Mao (spicy basil noodles with tofu), Pad Mah Kua (eggplant with pork) and Kaeng Ped Daeng (red curry with beef). Every dish was fine; the eggplant dish was the least successful for me … I would have preferred the eggplant to be cut in larger pieces rather than thinly sliced as presented. The best dish of the three? Spicy Basil Noodles.

The restaurant was very busy and there was a line of people waiting to enter. The food was good but not exceptional. Service was good in spite of our impression that they were understaffed for the number of patrons in the restaurant. We enjoyed our visit to Maile’s Thai and the total cost (before tip) was very reasonable at $130.

OT
vipOpenTable Diner
Hawaii
8 reviews
Dined on October 29, 2021
Overall5food5service5ambience5

Love this place!!! ❤️❤️❤️

HS
vipHawaiiSkyline
Hawaii
7 reviews
Dined on October 16, 2021
Overall5food5service5ambience4

The waitress was superb. We'll return because she was so nice.

OT
vipOpenTable Diner
Hawaii
9 reviews
Dined on October 10, 2021
Overall5food5service5ambience5

Excellent as always.

h
viphikeith808
Los Angeles
14 reviews
Dined on October 9, 2021
Overall3food4service3ambience3

We’ve been to Maile’s (Ward) many times in the past. Typically, the service is really good and the overall experience has been great. Unfortunately, this time, it wasn’t like what we had previously experienced. Drink orders took forever to fill, one never made it and we had to make sure they canceled it as we were wrapping up dinner. It felt like the staff were stretched because we rarely saw our server. I’m thinking maybe it had to do with staffing shortages so I won’t hold this one experience against them. We were seated outside which would’ve been nice except for the strong winds. It is a little loud outside and can be chilly so bring a sweater or light jacket if you get cold easily. The food was really good though and, although we didn’t have a great experience, it won’t deter us from going back.

j
vipjayjay808
Hawaii
28 reviews
Dined on October 2, 2021
Overall2food5service1ambience5

Food, ambiance and price is great but service was poor. Our waters weren’t refilled and we had to reach out to other staff members since our waitress was too busy with other tables/tasks.

M
vipMakawaomaid
Hawaii
16 reviews
Dined on September 30, 2021
Overall4food5service3ambience4

The food was fantastic! We ordered the pad thai chicken, green papaya salad, and chicken satai. All was very tasty and good portions. This was the first for me in having satai with a coconut cream sauce on it....thought I wouldn't like it, but it was delicious! I would have given them 5 stars except that the service was a little lacking.

OT
OpenTable Diner
Salt Lake City
2 reviews
Dined on September 26, 2021
Overall5food5service5ambience5

The food was great and the outdoor dining area was cute and well spaced.

J
vipJustanotherdiner
Hawaii
8 reviews
Dined on September 24, 2021
Overall4food4service2ambience4

Always great food, but somehow the service is lacking. Having to wait for the bill to be picked up and we paid in cash so when the change came it was in large bills. Then again had to wait for change to be made for smaller bills. It’s like we were forgotten and finally after what seemed like forever we were remembered and change brought back to us.

OT
OpenTable Diner
Hawaii
2 reviews
Dined on September 23, 2021
Overall5food5service5ambience4

I love how the restaurant consider social distancing and follows Hawaii’s new rules regarding CoViD-19. Our server is very attentive and nice. The foods served were really delicious though it’s a bit on the higher price, but you get what you pay for. I love the outdoor ambience, just a bit noisy since it’s right next to the street, but otherwise it’s well lit and well ventilated.

J
vipJoyce
Hawaii
162 reviews
Dined on September 11, 2021
Overall5food5service5ambience5

A wonderful in or outdoor experience for drinks, Thai dishes and a relaxing atmosphere. We asked for level 1 spice and got it, no lies.

OT
OpenTable Diner
New York Area
5 reviews
Dined on September 8, 2021
Overall4food4service5ambience4

All the apps were delicious and our server was lovely but the pad Thai was over cooked and gummy

J
vipJason
Atlanta
54 reviews
Dined on September 5, 2021
Overall4food5service3ambience4

Located at an upscale mall, maile is easy to reach with excellent, free parking. The food was excellent, albeit spicer than the Thai places we frequent at home. We had calamari and cold tofu for appetizers both of which were excellent. I also ordered the Thai salad which was perfectly dressed and very tasty. The cold tofu came out last but it was a perfect accompaniment to the heat of my masaman curry. My husband had the garlic lime fish and loved it. Like every place else in Hawaii this meal broke the $100 barrier.

l
vipleesat1
Austin
29 reviews
Dined on September 3, 2021
Overall3food3service3ambience3

just so so in every way. service good. food mediocre.

WM
vipWilliamM
Hawaii
2 reviews
Dined on August 27, 2021
Overall5food5service5ambience5

At the bar is nice and Negroni and Manhattan’s are awesome!

T
vipTina
Los Angeles
5 reviews
Dined on August 27, 2021
Overall5food5service5ambience5

Great service and the food was absolutely delicious. I would definitely recommend this restaurant.

JG
vipJuttaG
Toronto
5 reviews
Dined on August 25, 2021
Overall5food5service5ambience5

Food was incredible! Four picky eaters and each of us was happy with both the choices and ultimately the taste. We will be back!

T
Travelhui
New York Area
50 reviews
Dined on August 25, 2021
Overall4food5service3ambience4

Food was excellent, but one main course came before the appetizer and the other after. I had a “white sangria “ that tasted like mango juice with no wine in it.

LF
vipLF808
Hawaii
3 reviews
Dined on August 22, 2021
Overall3food5service3ambience4

Staff seen not wearing masks indoors. That was very concerning. Food is always great though.

FAQs

You can order delivery directly from Maile's Thai Bistro at Ward using the Order Online button. Maile's Thai Bistro at Ward also offers delivery in partnership with Uber Eats. Maile's Thai Bistro at Ward also offers takeout which you can order by calling the restaurant at (808) 591-2488.

Maile's Thai Bistro at Ward is rated 4.5 stars by 202 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.