Mai Grille By Allen Hess

4.0
117 reviews
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$30 and under
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Contemporary American
Mai Grille by Chef Allen Hess is a contemporary farm to table restaurant striving to provide local, handcrafted, fresh food. During the day you will see this with his fresh salads, house made bacon.
At Dinner time Chef Hess focuses his creativity and combines ingredients such as pickled Japanese plum with liquid nitrogen and seared fish with savory ginger graham cracker.
You know you are in the right place when other farmers and chefs come and dine.


Dining Style
Casual Dining
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Cuisines
Contemporary American, Hawaii Regional Cuisine, Farm-to-table
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Hours of operation
Sunday Brunch: 7:30 am - 3:00 pm
Weekday hours: - 8:00 am - 6:00 pm
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Phone number
(808) 886-7600
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Payment options
Discover, JCB, MasterCard, Visa
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Dress code
Business Casual
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Catering
Specialize in wedding and dinners.
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Neighborhood
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Cross street
Waikoloa Beach drive
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Public transit
1/2 mile from Hilton
Additional
Banquet, Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Counter Seating, Full Bar, Gluten-free Menu, Happy Hour, Non-Smoking, Outdoor dining, Patio/Outdoor Dining, Private Room, Takeout, View, Weekend Brunch, Wheelchair Access, Wine
What 117 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.0
food
4.1
service
3.7
ambience
4.0
value
Noise · Moderate
83% of people would recommend it to a friend
5
4
3
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1
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r
Denver
26 reviews
Dined on December 6, 2018
Overall 4food 4service 3ambience 3

Great Poke Bowl! I was especially impressed since it's at a golf course.

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OT
Los Angeles
12 reviews
Dined on December 2, 2018
Overall 1food 2service 1ambience 4

I made an open table reservation online because their website said reservations were recommended. We showed up and there was a "seat yourself" sign. We walked in and decided we wanted to sit outside. I made sure to let the staff behind that bar (since thats where all staff were) that we wanted to know if it was ok to sit outside. Service was very slow. I got menus for our own table. The waitress was nice but the food was not great. My eggs were good, but the french toast with the berry and cream cheese topping were pretty gross looking. Myself and the other guest at my table pushed all of that to the side. Bellini didn't seem much like a bellini and needed to be remixed. After asking for the check 3 times and 20min later, we got the check. Was pretty disappointed because the restaurant seemed to have good reviews and the location is very pretty outside overlooking the golf course.

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MC
Anchorage
67 reviews
Dined on November 24, 2018
Overall 3food 3service 4ambience 4

Overpriced for average quality of food.

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M
1 review
Dined on November 23, 2018
Overall 2food 1service 5ambience 5

I made reservations for Thanksgiving dinner. The restaurant was very nice and had great service but the were not open about the menu. They only offered a buffet style dinner and I watched people walk about after seeing what was offered. The food was at best a 4/10 (and that’s a generous number), extremely over priced and very limited. I would not recommend anyone to come on thanksgiving. With that being said, the service was great, the view was awesome and the facility was very nice and clean. There was no transparency about the buffet. With limited options available my wife and I gave it a shot and we’re both very disappointed. The food was cold and the deserts (only two options, pumpkin pie or Macadamia nut pie) were pre cut and let out. The whipped cream on the pie was melting because it had sat out for so long. IF we ever come back to the Big Island we would consider trying again IF we can order off of their menu.

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OT
San Francisco
4 reviews
Dined on November 19, 2018
Overall 5food 5service 5ambience 5

Really loved the fresh pineapple juice in the Mai Tais. Best Mai Tai I’ve had in a long time.

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OT
Hawaii
1 review
Dined on November 11, 2018
Overall 4food 4service 5ambience 3

Mark is a great server and coffee was outstanding!

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a
Hawaii
1 review
Dined on November 4, 2018
Overall 5food 5service 5ambience 4

アリィバーガー、とても美味しかったです。

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OT
Phoenix
218 reviews
Dined on November 2, 2018
Overall 4food 4service 4ambience 4

My wife and I had a dinner reservation at 5:30 pm on a Thursday night. That was still during the happy hour which had quite a few reduced drinks, beers and wines as well as happy hour dinner items. When we arrived the place was not full, but somewhat packed. There was only one waitress who tried to accommodate everyone. The person working the bar also helped out, but it appeared that they were understaffed.
We ordered beers, an appetizer, the prime steak and the Maui mahi-mahi. All items were very good. Shortly after six the place got pretty empty.
We enjoyed our dinner and will return when in that area again.

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S
Nashville
3 reviews
Dined on November 2, 2018
Overall 5food 5service 5ambience 3

The Mai Grille is our neighborhood golf clubhouse, and our recent meal was wives joining husbands after 18 holes. Wonderful personalized service; excellent, tasty food in large portions; happy hour menu is a great deal for both food and drink.
This is a golf clubhouse, and can get a bit noisy with folks joining up after their games.

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OT
Orange County
1 review
Dined on September 9, 2018
Overall 2food 2service 1ambience 4

Long story short, if you’re going for happy hour make sure to clarify what is considered a well drink and make sure you’re getting charged happy hour prices, if not you’re going to get full price drinks and appetizers. My friends and I went for happy hour and ordered a basic happy drinks and dishes. Among them were the fish tacos which I found a small green worm climbing through my kale after eating the first taco. I discreetly brought it to the attention of our server and he brought me a new plate of tacos. When we received the bill I was surprised to see that they charged me for them. I also discovered that they charged us full price four our vodka grapefruit and margaritas. I questioned the server who in turn questioned the bartender. The bartender told me that vodka grapefruit was not a well drink. . . . what? He said only inexpensive mixers like soda were on happy hour. That was interesting. He didn’t seem thrilled about adjusting our bill. After we left I also noticed that they charged us full price for the poke nachos (which are also on happy hour). We were there for over an hour and could have ordered more beverages but the server and bar tender were strangely absent during such a slow afternoon.

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X
New York Area
73 reviews
Dined on September 7, 2018
Overall 4food 4service 5ambience 3

Our host was amazing. Total proof that good service still exists and she rocked a smile all the time despite having a little knee issue: promote her!

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SR
Key West
1 review
Dined on September 1, 2018
Overall 5food 5service 5ambience 4

A great restaurant for a group of friends or party looking for good casual dining and a few drinks.

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c
San Joaquin
2 reviews
Dined on August 3, 2018
Overall 1food 1service 1ambience 1

Open Table took reservations for us on August 2, but the restaurant part was closed for "equipment installation," according to a sign out front. The phone number on Open Table and also what the restaurant has listed is for "information only." There is no message phone nor is there anyone to answer the phone during any of the hours listed. Friends went there last night (8/4) and said what's on the menu isn't offered in the restaurant. According to the waiter, the menu has not been "updated" on the website. Need to get their act together by updating their phone system, menu, communication with Open Table, etc. so faithful patrons of Open Table don't get marked as a "no show," which makes it look like the customer was at fault.

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Y
Tokyo
5 reviews
Dined on July 31, 2018
Overall 5food 5service 5ambience 5

ゴルフコースの緑を見ながらゆっくりと食事できます。
お料理もどれも美味しかったです。
特にパンケーキとベーコンはおススメです!

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JL
Hawaii
40 reviews
Dined on July 30, 2018
Overall 2food 2service 2ambience 3

didn't love the menu, very limited, but cute place

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OT
Minneapolis
6 reviews
Dined on July 29, 2018
Overall 5food 5service 5ambience 4

If you are on the big Island, don't miss eating here. There house cured bacon is delicious!

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ME
Las Vegas
4 reviews
Dined on July 21, 2018
Overall 5food 5service 5ambience 5

We stopped by Mai Grille during a stay at Kings Land. We have been visiting the Waikaloa area for 10 straight years and had never given the Grille a try. We are so glad we finally did. The food was great, prices good and so was the service. We have already referred a few friends staying at the resort to the restaurant. We will return.

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LP
Cincinnati
1 review
Dined on July 11, 2018
Overall 5food 5service 5ambience 5

Best food we had on the island!! We had dinner at 5:30 which was on the happy hour menu so it was very reasonable cost wise. I had a swordfish with an Asian preparation that was to die for.

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M
Hawaii
1 review
Dined on July 8, 2018
Overall 4food 5service 4ambience 3

I had been there once before and the food was great. I went back with a group of friends and was a little disappointed with the slow service, considering it wasn't that busy, even at peak summer season (less than half the restaurant was occupied). Drinks took a long time to arrive, the champagne was flat and had to be sent back, and the food took a bit longer than expected. However, once again, the food did not disappoint! It was only a limited (happy hour) menu, but there were a number of tasty options. The chef came and chatted with us and our server was friendly, but everything just seemed SLOW. I would still recommend it to friends that are not in a hurry and want a good meal in a laid back atmosphere.

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AC
San Francisco
2 reviews
Dined on July 3, 2018
Overall 5food 5service 5ambience 5

We have been to Mai Grille three times since we’ve been here and have loved it every time. The food is delicious and the drinks are unique and refreshing. On our first night there, our bartender worked extra hard serving both our drinks and food. Our last night there, Joyce was excellent. Impeccable service and so friendly. Plus she gave us history of the Island. They say golf courses have the best food options, and Mai Grille doesn’t disappoint. Next time we visit we will definitely make Mai Grille one of our destinations.

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m
San Francisco
2 reviews
Dined on July 1, 2018
Overall 5food 4service 4ambience 4

ゴルフ前の昼食で伺いました。予約は要らないかも。ベーコン自慢のようで実際美味しかった。

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JJ
Central Coast
1 review
Dined on June 30, 2018
Overall 4food 4service 3ambience 4

We had a blast! It was a special event with the band Lorenzo's Army. A special happy hour menu all night and drink specials. The band was Great! The bacon, awesome. It truly is Bacon Hale.

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NH
Hawaii
3 reviews
Dined on June 17, 2018
Overall 5food 5service 4ambience 4

Chef Allen Hess excels at creativity. This does not compromise the quality and [portion of the food. His food is excellent, service good and he makes it a point of interacting with his guests to make sure everyone is having a positive experience. It is a shame that this restaurant is not in a higher traffic area since it would fulfill every foodie's wish list.

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T
Los Angeles
8 reviews
Dined on June 3, 2018
Overall 3food 3service 2ambience 1

Our drink orders never got to the table. We had to go to the bar to get them ourselves. The food was ok but two had to be sent back because of errors in the order. Never again.

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CS
1 review
Dined on May 27, 2018
Overall 5food 5service 5ambience 5

A friend suggested Mai Grille to us and created fans immediately. They make their own bacon in house and it is delicious! The coffee is grown on a family farm in Kau and it is amazing. We were very impressed and will return!

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D
Hawaii
38 reviews
Dined on May 20, 2018
Overall 3food 2service 2ambience 4

We were quite disappointed. First, they were understaffed for Sunday Brunch at noon. It took a long time just to get a glass of water. Famed for their bacon, it was so hard we couldn't chew it. The omelet was good as was the French toast and lightly scrambled eggs. Could not find our waitress to get the check. Had to ask another waitress.

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O
New York Area
13 reviews
Dined on May 18, 2018
Overall 3food 3service 2ambience 3

We went to Mai Grille for an early dinner (5pm). At that time they were serving their happy hour menu. Mostly lighter fare on the menu but there was a fish dish that was very good. The problem was there was one person tending bar and waiting tables. The restaurant was full so while the server was doing his best, it took a while to get service. They could have used another person to assist with taking orders and delivering drinks.

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OT
Hawaii
1 review
Dined on May 13, 2018
Overall 5food 5service 5ambience 5

We celebrated Mother’s Day brunch here, Gary was our server and he was very tentative with a Great personality. Definitely will be going back seeing that I live here on the island and the prices for great food is reasonable!

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OT
New England
4 reviews
Dined on May 9, 2018
Overall 4food 4service 4ambience 3

We had a reservation for dinner outside but it was hot & the place was almost empty so we sat inside. Very limited “pupu” menu. I had fish tacos and my husband had a burger. Both were very good. No sides come with the plates but we were fine without them. Happy Hour prices were “resort reasonable”. We went back for breakfast a few days later. They are known for their bacon and it was great! Say “hello” to MeowMeow, the cat that hangs out on the patio.

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OT
Las Vegas
3 reviews
Dined on May 5, 2018
Overall 1food 1service 1ambience 1

No one helped us we left

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SJ
Orange County
42 reviews
Dined on April 20, 2018
Overall 4food 5service 4ambience 3

Four of us had a delightful dinner here. Allen took a special interest in sharing his culinary expertise, and guiding our selections for dinner. All of us absolutely loved the food we were served. I will return whenever we are on Kona. That said, Allen Hess and his culinary expertise deserves a much nicer restaurant setting. His present location is a bar and "lunch room". Allen and his staff made for a very enjoyable evening, and the food was fabulous!

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RH
New England
4 reviews
Dined on April 20, 2018
Overall 5food 5service 5ambience 4

Third time dining there should tell you how good it is

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RH
New England
4 reviews
Dined on April 16, 2018
Overall 5food 4service 5ambience 5

First time dining there. Pleasantly surprised. Very good food and would dine there again

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S
New York Area
7 reviews
Dined on April 15, 2018
Overall 4food 5service 5ambience 4

Great burgers and Bloody Mary

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t
San Diego
37 reviews
Dined on April 12, 2018
Overall 2food 2service 1ambience 3

Service was very slow
My salad was swimming in dressing and ruined the ingredients

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OT
Los Angeles
1 review
Dined on April 6, 2018
Overall 5food 5service 4ambience 4

Food was outstanding in a casual atmosphere! Service is classic Hawaiian laid-back style. We will be back for breakfast!

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DB
San Francisco
95 reviews
Dined on April 3, 2018
Overall 5food 5service 5ambience 5

The food was so good we went twice. Don't miss the bacon. It's included with many of the dishes but order the side dish if it doesn't come on what you order. Friendly, beautiful, and delicious. Enjoy.

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DB
San Francisco
95 reviews
Dined on April 1, 2018
Overall 5food 5service 5ambience 5

We enjoyed the food so much on Sunday that we went back on Tuesday. Bacon is the house specialty and is used in many of the dishes. You shouldn't skip it. The corned beef hash was amazing. The eggs were cooked to perfection whether they were over medium or poached.

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PK
Hawaii
1 review
Dined on April 1, 2018
Overall 5food 5service 5ambience 5

Mai's Grille was absolutely wonderful for Easter Brunch. We always like to support local restaurants and local talent. The customer service and food was fantastic. We will certainly be back. Mahalo~

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OT
1 review
Dined on April 1, 2018
Overall 3food 4service 3ambience 2

The food was fantastic but in some cases out of place. Both dishes I had seemed better suited to Fall in Chicago than a tropical paradise. The pork chop was amazing - on of the best I ever had - but served with pumpkin and winter greens it just seemed out of place. The ambiance is also odd - the lighting is far too bright and the tables spaced far apart. The waitstaff wasn’t extremely attentive either. The parking lot was completely dark after we left dinner - we had to use our cell phones to navigate our way to the car.

Definitely go for the food but don’t be surprised if the ambiance is lacking.

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