Mai Grille By Allen Hess
At Dinner time Chef Hess focuses his creativity and combines ingredients such as pickled Japanese plum with liquid nitrogen and seared fish with savory ginger graham cracker.
You know you are in the right place when other farmers and chefs come and dine.
Weekday hours: - 8:00 am - 6:00 pm
Long story short, if you’re going for happy hour make sure to clarify what is considered a well drink and make sure you’re getting charged happy hour prices, if not you’re going to get full price drinks and appetizers. My friends and I went for happy hour and ordered a basic happy drinks and dishes. Among them were the fish tacos which I found a small green worm climbing through my kale after eating the first taco. I discreetly brought it to the attention of our server and he brought me a new plate of tacos. When we received the bill I was surprised to see that they charged me for them. I also discovered that they charged us full price four our vodka grapefruit and margaritas. I questioned the server who in turn questioned the bartender. The bartender told me that vodka grapefruit was not a well drink. . . . what? He said only inexpensive mixers like soda were on happy hour. That was interesting. He didn’t seem thrilled about adjusting our bill. After we left I also noticed that they charged us full price for the poke nachos (which are also on happy hour). We were there for over an hour and could have ordered more beverages but the server and bar tender were strangely absent during such a slow afternoon.
Our host was amazing. Total proof that good service still exists and she rocked a smile all the time despite having a little knee issue: promote her!
A great restaurant for a group of friends or party looking for good casual dining and a few drinks.
Open Table took reservations for us on August 2, but the restaurant part was closed for "equipment installation," according to a sign out front. The phone number on Open Table and also what the restaurant has listed is for "information only." There is no message phone nor is there anyone to answer the phone during any of the hours listed. Friends went there last night (8/4) and said what's on the menu isn't offered in the restaurant. According to the waiter, the menu has not been "updated" on the website. Need to get their act together by updating their phone system, menu, communication with Open Table, etc. so faithful patrons of Open Table don't get marked as a "no show," which makes it look like the customer was at fault.
didn't love the menu, very limited, but cute place
If you are on the big Island, don't miss eating here. There house cured bacon is delicious!
We stopped by Mai Grille during a stay at Kings Land. We have been visiting the Waikaloa area for 10 straight years and had never given the Grille a try. We are so glad we finally did. The food was great, prices good and so was the service. We have already referred a few friends staying at the resort to the restaurant. We will return.
Best food we had on the island!! We had dinner at 5:30 which was on the happy hour menu so it was very reasonable cost wise. I had a swordfish with an Asian preparation that was to die for.
I had been there once before and the food was great. I went back with a group of friends and was a little disappointed with the slow service, considering it wasn't that busy, even at peak summer season (less than half the restaurant was occupied). Drinks took a long time to arrive, the champagne was flat and had to be sent back, and the food took a bit longer than expected. However, once again, the food did not disappoint! It was only a limited (happy hour) menu, but there were a number of tasty options. The chef came and chatted with us and our server was friendly, but everything just seemed SLOW. I would still recommend it to friends that are not in a hurry and want a good meal in a laid back atmosphere.
We have been to Mai Grille three times since we’ve been here and have loved it every time. The food is delicious and the drinks are unique and refreshing. On our first night there, our bartender worked extra hard serving both our drinks and food. Our last night there, Joyce was excellent. Impeccable service and so friendly. Plus she gave us history of the Island. They say golf courses have the best food options, and Mai Grille doesn’t disappoint. Next time we visit we will definitely make Mai Grille one of our destinations.
We had a blast! It was a special event with the band Lorenzo's Army. A special happy hour menu all night and drink specials. The band was Great! The bacon, awesome. It truly is Bacon Hale.
Chef Allen Hess excels at creativity. This does not compromise the quality and [portion of the food. His food is excellent, service good and he makes it a point of interacting with his guests to make sure everyone is having a positive experience. It is a shame that this restaurant is not in a higher traffic area since it would fulfill every foodie's wish list.
Our drink orders never got to the table. We had to go to the bar to get them ourselves. The food was ok but two had to be sent back because of errors in the order. Never again.
A friend suggested Mai Grille to us and created fans immediately. They make their own bacon in house and it is delicious! The coffee is grown on a family farm in Kau and it is amazing. We were very impressed and will return!
We were quite disappointed. First, they were understaffed for Sunday Brunch at noon. It took a long time just to get a glass of water. Famed for their bacon, it was so hard we couldn't chew it. The omelet was good as was the French toast and lightly scrambled eggs. Could not find our waitress to get the check. Had to ask another waitress.
We went to Mai Grille for an early dinner (5pm). At that time they were serving their happy hour menu. Mostly lighter fare on the menu but there was a fish dish that was very good. The problem was there was one person tending bar and waiting tables. The restaurant was full so while the server was doing his best, it took a while to get service. They could have used another person to assist with taking orders and delivering drinks.
We celebrated Mother’s Day brunch here, Gary was our server and he was very tentative with a Great personality. Definitely will be going back seeing that I live here on the island and the prices for great food is reasonable!
We had a reservation for dinner outside but it was hot & the place was almost empty so we sat inside. Very limited “pupu” menu. I had fish tacos and my husband had a burger. Both were very good. No sides come with the plates but we were fine without them. Happy Hour prices were “resort reasonable”. We went back for breakfast a few days later. They are known for their bacon and it was great! Say “hello” to MeowMeow, the cat that hangs out on the patio.
No one helped us we left
Four of us had a delightful dinner here. Allen took a special interest in sharing his culinary expertise, and guiding our selections for dinner. All of us absolutely loved the food we were served. I will return whenever we are on Kona. That said, Allen Hess and his culinary expertise deserves a much nicer restaurant setting. His present location is a bar and "lunch room". Allen and his staff made for a very enjoyable evening, and the food was fabulous!
Third time dining there should tell you how good it is
First time dining there. Pleasantly surprised. Very good food and would dine there again
Great burgers and Bloody Mary
Service was very slow
My salad was swimming in dressing and ruined the ingredients
Food was outstanding in a casual atmosphere! Service is classic Hawaiian laid-back style. We will be back for breakfast!
The food was so good we went twice. Don't miss the bacon. It's included with many of the dishes but order the side dish if it doesn't come on what you order. Friendly, beautiful, and delicious. Enjoy.
We enjoyed the food so much on Sunday that we went back on Tuesday. Bacon is the house specialty and is used in many of the dishes. You shouldn't skip it. The corned beef hash was amazing. The eggs were cooked to perfection whether they were over medium or poached.
Mai's Grille was absolutely wonderful for Easter Brunch. We always like to support local restaurants and local talent. The customer service and food was fantastic. We will certainly be back. Mahalo~
The food was fantastic but in some cases out of place. Both dishes I had seemed better suited to Fall in Chicago than a tropical paradise. The pork chop was amazing - on of the best I ever had - but served with pumpkin and winter greens it just seemed out of place. The ambiance is also odd - the lighting is far too bright and the tables spaced far apart. The waitstaff wasn’t extremely attentive either. The parking lot was completely dark after we left dinner - we had to use our cell phones to navigate our way to the car.
Definitely go for the food but don’t be surprised if the ambiance is lacking.
Excellent food, service and value. We will be back next time we are on the Big Island. Thanks.
Bennett was great. Food delicious and short wait. Kona coffee to die for.
Chef Allen came out to meet us and we all had a great conversation. Wonderful experience
Food was very tasty but was overpriced. Service was quick, seemed they wanted to get you in and out. When spending a good amount on dinner you kinda of want to stay awhile.
Delicious Sunday Brunch! I had the Frittata this time, Biscuits and Gravy another time. Very pleasant to sit outside and enjoy the sweeping view of the Big Island mountains.
It is our favorite restaurant in Waikoloa, service is great and the food is delicious and creative
The food at Mai Grille by Allen Hess was truly great. Our Party had the fresh pork chop and the fresh catch of the day. Both were delicious. Allen Hess does a great job of bring the farm to table to life. Everything was fresh and uniquely created. Even dessert of the Macadamia nut tart was perfect. Chef Hess even stopped by for a quick chat after dinner. Thank you Allen for a nice Hawaiian dinner.
Maybe we just had a single bad experience. We had the catch of the day, opakapaka, and did not care at all for the salsa used with the fish. Reviews were generally good about the food which is what prompted us to select it. Price was OK and service was good and didn't expect much in the way of ambiance so was not disappointed. Don't remember what salad we split so it was ordinary at best.