Permanently Closed - Mago Grill & Cantina - Roosevelt Collection
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I had a reservation for Mother's Day and this place closed down without even notifying me!
It was shut down by the city!!!!
Restaurant was temporarily closed, but system was still taking reservations; good thing there were other options nearby
THIS RESTAURANT IS CLOSED FOR SERVICE! UPDATE YOUR SERVICE
Restaurant was closed with no warning, and no sign out front:(
My husband and I made a reservation at Mago tonight for 6:30pm only to arrive and they were closed due to their business license being revoked.
I made a reservation for 10 am on Sunday, due to the fact that on the website, and Open table that is when this location opened. Get there at 10am, and they are CLOSED. Our movie started at 11am, waited until 10:55 am and it was still CLOSED. If I was allowed to give this zero starts, I would. Would not try to return.
We made a reservation for 7:30pm on April 28 and the restaurant was closed for maintenance. We spent $20 on Uber rides to get there and then back home. A complete waste of money. And because it was Saturday night in Chicago, all our other favorite restaurants were booked so we had to cook at home - late.
Be aware! I dined here last Thursday and the waitress added a 25% Tip onto my check based off the gross amount of the bill after taxes.
This ought to be illegal! I was so busy enjoying my family and friends that I neglected to calculate it myself. It never dawned on me that an establishment would add more than the customary 18%, after all they added a line for addition tip.. There were only 5 of us dining and I didn't expect the tip to be included. We already had tipped the server who made the delicious guacamole at our table. This will never happen to me again.
I went back Sunday to speak to the manager, they were closed and their was signage affixed to their doors stating that their license had been revoked by the state of Illinois. Department of Revenue.
The food was awesome and the drinks as well. Great place for date night, family and girls night out. I will differently go back again.
I made a reservation for a brunch in which I was proposing to my bridesmaids. The staff accommodated all of our needs, from me coming in earlier to set up special gifts, to giving suggestions on what drinks to serve for our celebration. We felt taken care of. Thank you to all the staff!
I thought that at $ 35, we were getting a good deal for Easter Brunch. However we were not happy with the 20% service charge that was tacked onto the bill. Since it was a buffet in which we served ourselves, we felt that 20% was an excessive service charge for coffee. We have gone to many nice restaurants for holiday brunches and have never been charged a service fee unless we had a large party. Even then, we were not charged that high of a percentage. So we will not be returning for buffet meals there in the future and cannot recommend this to other people. The food was delicious though so I would recommend Mago Grill to others but will advise them to verify that there will not a service fee automatically added onto the check before dining there.
We were told to try something off certain section of the menu if we really wanted to experience authentic Mexican food. I do not recall the dish I choose but it was shrimp some sort of mole sauce and potatoes. I am said to say OT was flavorless. I originally wanted to order a burrito due to looking at all the huge ones other guest were eating. My friend ordered one I ended up eating half of hers. I am definitely going back for a burrito. The drinks were fabulous also
Great lunch with husband and friend.... we enjoyed both the food and drinks... we will be back!
food was cold rather quickly, but enjoyed it immensely
Every experience has been a good experience I would definitely recommend
Good food nice ambiance good service fair price
Honestly this was one of the best date nights I have ever had. Super awesome environment and great food!
Just ok. Salad was so overdressed it was mostly inedible. Guacamole made table side was impressive but lacked flavor. Would I go back? Unlikely.
Great food, great drinks, great time!
Servers were very slow and it was not a busy night
The birthday recognition was fun. I like that we had a sombrero!
Service, food and prices excellent. My wife and I celebrated our 34th anniversary and the manager treated us for a drink each, we are definitely going back again and again
Excellent friendly, family dinning place - not to forget great customer service!
It was perfect. From start to finish. Great service and amazing food. They really cared to make your evening great.
The food and drinks (margaritas) were really good! However, we went on a Saturday night and service was terrible. They took a long time to place our drink orders and get us our drinks. Also, they upcharged and added extra things to our bill such as higher priced tequila and extra tacos that we did not get. I would say go for the food, but keep a close eye on your bill.
Overall the food and drinks were good but I don’t think we’d visit again. Ordered guacamole as an appetizer which wasn’t made until after our dinner came out (kind of defeats the purpose.) Waitress also didn’t write anything down which resulted in two meals being entered incorrectly.
Though we sat at the bar to work on a project, everything was very good. The margaritas are MOST NOTABLE!! CHEERS!
Glad we had a reservation because people arriving to grab a bite before going to the movies had to leave because of the long wait. Looked as if the entire back room was empty; so, I imagine there were not enough servers to accommodate the additional guests. I would think that is poor scheduling on Mago's part since it was Presidents' Day and Black Panther was playing at the cinema. Took a while for the server to come to our table and took a while to get our drinks; however, once our order was placed, the food came up quickly and we had no problem making the movie on time. I would suggest that the restaurant provide a second guacamole cart as this appetizer is very popular and there have been times where we've had to wait about a half hour for the cart to make it to our table. Once the food arrived, the entire table thoroughly enjoyed our entrees; flavorful and good portions. Will continue to enjoy meals at Mago Grill; hope they can work on getting servers to come to the table sooner. We actually saw one couple leave about 10 minutes after they were seated because no one approached them.
The restaurant was busy fir a Monday yet service was excellent, the manager also made sure customers were taking care of
Great time with friends. Food and drinks outstanding. Wait staff the same. Used a Gilt coupon with no problem.
Great find. Was at the auto show looking for something more for lunch than a piece of pizza at the show. Mago came up on Open table so we gave it a try. Receptionist was wonderful and picked out a table close to the windows for us without prompting. Levi our server was very professional and attentive. The food was excellent. The Carnitas taco is amazing. The margarita and mango mojito were awesome. Check it out. Its right next to the Icon theater on Roosevelt.
The service was attentive. The food was very flavorful and plenty of it! Always enjoy going to Mago.
food was amazing. our server was very attentive. we went for Chicago Restaurant Week.
Great live music... Food was excellent. They were able to make changes to kid's menu without the up charge which was nice.. (I usually expect it and it's not a problem).. however it was done without even asking for it. Definitely my go-to place for a fun meal.
We went for a business lunch mid-week and it was great! Service was attentive and food came out fast. Delicious complimentary chips and salsa. Wish I was able to try the margaritas but had to get back to work. Next time!
The food was delicious. It was a perfect time for brunch and was not crowded.
Great place . Very friendly service .
Great food. Great ambience. Perfect date night and they had TVs to watch the game
The manager and our waiter were very accommodating to our group (8pp). And the food was delicious! Amongst us all we tried many of the menu items. The food tasted very authentic.
Permanently Closed - Mago Grill & Cantina - Roosevelt Collection is rated 4.4 stars by 160 OpenTable diners.