Magnolia - The Westin Surabaya

Magnolia - The Westin Surabaya reviews from people who’ve dined at this restaurant. Based on recent rating.

1. S

   Salma

   Indonesia1 review

   5.0

   Dined on March 30, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Very good ambiance, all food was delicious and there was a big variety. One of the best buffet in Surabaya. Service was perfect, especially Debbie, she was welcoming and very attentive to our requests. Highly recommend this restaurant. Ice cream guy was amazing with his show, my kids loved it. Music was not too loud but the same one the whole night, it would be great to have different arabic sounds like Fayrouz or Oum kalsoum (instrumental) that would be really more pleasant. But overall we spent an amazing time. Thank you to all Magnolia team.
   

   Magnolia - The Westin SurabayaResponded on April 7, 2025

   Dear Salma, Thank you for your taking the time to share your thoughtful feedback. We are pleased to learn that you had a wonderful dining experience at Magnolia Restaurant, and we are especially pleased to learn that the ice cream presentation brought joy to your children, as we remain committed to delivering thoughtful touches that enrich the overall guest experience. We sincerely appreciate your feedback regarding the music selection. Your suggestion is well-noted and will be thoughtfully considered as we continue to enhance the overall guest experience, especially during meaningful moments such as Ramadan. We look forward to the opportunity to welcome you and your family back in the near future. Warm Regards, Adellia Puspita Rani Complex Asst. F&B Digital Manager
   

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2. D

   Dheri

   Indonesia1 review

   5.0

   Dined on January 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great vibe to get dinner and great staff , very friendly and positive
   

   Magnolia - The Westin SurabayaResponded on January 15, 2025

   Dear Dheri, Thank you for taking the time to share your positive feedback. We're delighted to learn that you had a wonderful dining experience with us at Magnolia Restaurant. We look forward to the pleasure of welcoming you back for another delightful dining experience. Warm Regards, Adellia Puspita Rani Complex Asst. F&B Digital Manager
   

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3. F

   Frisca

   Indonesia1 review

   5.0

   Dined on January 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Saya sangat senang mengunjungi Magnolia Westin Surabaya! Kualitas makanan sangat enak dan variatif. Tempatnya juga nyaman dan elegan. Yang paling mengesankan adalah pelayanan dari Kak Ravi dan Bilqis, sangat ramah, profesional dan memuaskan. Sangat rekomen untuk kunjungan berikutnya!
   

   Magnolia - The Westin SurabayaResponded on January 15, 2025

   Dear Frisca, Thank you for taking the time to share your positive feedback. We're delighted to learn that you had a wonderful dining experience with us at Magnolia Restaurant. We look forward to the pleasure of welcoming you back for another delightful dining experience. Warm Regards, Adellia Puspita Rani Complex Asst. F&B Digital Manager
   

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4. S

   Sandra

   Indonesia2 reviews

   5.0

   Dined on January 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best favorite restaurant, this place Has the most delicious food❤️❤️❤️❤️
   

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   Magnolia - The Westin SurabayaResponded on January 15, 2025

   Dear Sandra, Thank you for taking the time to share your positive feedback. We're delighted to learn that you had a wonderful dining experience with us at Magnolia Restaurant. We look forward to the pleasure of welcoming you back for another delightful dining experience. Warm Regards, Adellia Puspita Rani Complex Asst. F&B Digital Manager
   

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5. R

   Ronald

   Indonesia1 review

   4.0

   Dined on December 22, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   They do master Asian food, all of them are good. But as for the western food, not so much, steak is a bit overcooked, the tomato sauce on the pasta taste really bland, pizza taste nothing. Other than that, everything is nice
   

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6. I

   Ignatius Hadi

   Indonesia1 review

   5.0

   Dined on November 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Magnolia by The Westin delivers an unparalleled dining experience, combining exquisite cuisine, impeccable service, and an elegant ambiance. From the moment you arrive, the sophisticated décor and warm atmosphere set the stage for a memorable meal. The menu features a masterful fusion of international flavors, with dishes crafted from the finest ingredients. Highlights include chef’s specials, expertly paired wines, and indulgent desserts like molten chocolate fondant. The attentive staff ensures personalized service, catering to every detail with professionalism and care. Magnolia balances luxury with comfort, offering a welcoming yet upscale environment. Whether for a special celebration or a refined night out, Magnolia promises to exceed expectations. Reserve your table today for a taste of true five-star hospitality.
   

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   Magnolia - The Westin SurabayaResponded on January 15, 2025

   Dear Ignatius Hadi, Thank you for taking the time to share your positive feedback with us. We truly appreciate your kind words and are delighted to hear that your experience at Magnolia Restaurant was exceptional. Our team strives to offer a perfect combination of delicious cuisine, attentive service, and a welcoming atmosphere, and we’re thrilled to know that it made a positive impression. We take great care in creating a menu with high-quality ingredients and dishes designed to delight. It was our honor to serve you, and we look forward to welcoming you back for another wonderful experience in the near future. Warm Regards, Adellia Puspita Rani Complex Asst. F&B Digital Manager
   

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7. H

   Hoon Young

   Indonesia1 review

   5.0

   Dined on November 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Super impressive experiences in surabaya. All of staffs are so kind and expert on their parts. I would love to visit again with my family
   

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8. G

   Gio

   Indonesia1 review

   5.0

   Dined on October 31, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Amazing service, good selections of food. The crab legs and the cheese was definitely the highlight of the night! Everything was freshly made and prepared. Taste is subjective, but I would say it's enjoyable for most people.
   

   Magnolia - The Westin SurabayaResponded on November 16, 2024

   Dear Gio, Thank you for taking the time to share your positive feedback. We're delighted to learn that you had a wonderful dining experience with us at Magnolia Restaurant. We look forward to the pleasure of welcoming you back for another delightful dining experience. Warm Regards, Adellia Puspita Rani Complex Asst. F&B Digital Manager
   

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9. OT

   OpenTable Diner

   Indonesia1 review

   5.0

   Dined on July 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very communicative and helpful chefs and staffs. Eager to help with my dietary special needs, by providing customized dishes, personally made by the chef.
   

   Magnolia - The Westin SurabayaResponded on October 29, 2024

   Greetings from Magnolia Restaurant. Thank you for taking the time to share your positive feedback. We're delighted to learn that you had a wonderful dining experience with us at Magnolia Restaurant. We look forward to the pleasure of welcoming you back for another delightful dining experience. Warm Regards, Adellia Puspita Rani Complex Asst. F&B Digital Manager
   

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10. OT

    OpenTable Diner

    Indonesia1 review

    5.0

    Dined on July 9, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    It's all great, a fantastic experience stay in Westin. Although only stay for 1 night. Thanks!
    

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    Magnolia - The Westin SurabayaResponded on July 12, 2024

    Greetings from Magnolia Restaurant, Thank you for your wonderful review, we do hope to see you again in the near future. Best regards, Faishal Azhar Complex Asst.Mgr F&B Marketing
    

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