Madera Terrace at Rosewood Sand Hill

4.5
2751 Reviews
$31 to $50
Contemporary American
A comfortably elegant ambiance, picturesque views and outdoor terraces welcome guests and Silicon Valley locals to Madera. Featuring an open artisan wood-burning kitchen and extensive wine list, Madera serves rustic American cuisine that celebrates the culinary traditions of the Bay Area.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 2751 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.4
food
4.6
service
4.6
ambience
4.0
value
Noise · Moderate
83% of people would recommend it to a friend
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SiliconValleyD
1 review
Dined 2 days ago
Overall3food2service4ambience4

We used to come here often. However, last Sunday’s visit was a total disappointment.

The food not only with less portion, the taste is also not that good. $38 crabs meat Benedict felt like I purchased those crab meat can at Costco. We also ordered a$35 continental breakfast with only a bowl of berries and one butter croissant plus coffee and an apple juice probably from Safeway.

4 people spent total $200 including tips and their 4% extra whatever they called living extra charges. We had to go to another bakery shop to eat some cakes after that breakfast.

That was a total ripoff.

Too bad, we used to go there at least once a month to enjoy their breakfast or dinner. I am not sure whether I would try their dinner now.

EO
EmilyO
1 review
Dined 3 days ago
Overall4food3service5ambience3

Service was AMAZING. Food was yummy and fancy but way overpriced and pretty standard fancy American hotel restaurant food, nothing very creative or worth the huge price tag. The space was airy and pleasant, the view was pretty, but overall the vibe of the decor was pretty corporate and tech-y, very subdued grays and browns with boring, bland art and simple design. A good brunch spot to take your boss or your grandparents (if they're paying), but not super fun or memorable and absolutely not worth a Michelin star.

OT
OpenTable Diner
San Francisco
3 reviews
Dined on February 21, 2021
Overall5food5service5ambience5

Beautiful view. Good adherence to COVID precautions. Great food. Great service.

Madera Terrace at Rosewood Sand Hill
Responded on February 23, 2021

Hello Anonymous, We are so thrilled to hear that you thoroughly enjoyed your time at Madera, from the food to the service. We hope to see you again soon, Michael

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TF
vipTomF
San Francisco
9 reviews
Dined on February 21, 2021
Overall5food5service5ambience5

Madera has been my #1 dining venue during the pandemic and will continue to be a favorite for lunch, brunch, and dinner going forward. The outdoor seating is comfortable and relaxing. The service is excellent, and the staff is always professional. I enjoyed the Crab Benedict for brunch on my last visit, delicious!!

DP
vipDeborahP
San Francisco
24 reviews
Dined on February 19, 2021
Overall5food5service5ambience5

Lunch with friends on the dining terrace. 1st time there since lockdown last March 15th. Best Waygu burger in the universe!! Super delicious! The accompanying fries were not their old time best when they were completely to die for. These need reworking. The whole experience was fabulous! A little bit of freedom. Sadly... many of their staff of whom we became very fond, have been let go since the pandemic. We missed them terribly!! Our hearts go out to them and their families. Please help support local restaurants!! Love Madera!!

Madera Terrace at Rosewood Sand Hill
Responded on February 23, 2021

Hello DeborahP, Thank you for sharing this wonderful review with us. We are so happy that we could welcome you back and that you enjoyed your time with us. We look forward to seeing you again soon. Thank you for your loyalty and support, Michael

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a
an0n
New York Area
1 review
Dined on February 14, 2021
Overall4food3service4ambience4

Meat dishes were undercooked, the vegetarian options were better.

Madera Terrace at Rosewood Sand Hill
Responded on February 17, 2021

Hello an0n, Thank you for reviewing your recent visit. While we are pleased to hear that you enjoyed the service and the ambience, we are disappointed to hear that your meat was undercooked. Thank you for this precious feedback as it allows us to get better. Stay well, Michael

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AC
vipAndrewC
Los Angeles
7 reviews
Dined on February 14, 2021
Overall5food5service5ambience5

Fantastic food and service!

Madera Terrace at Rosewood Sand Hill
Responded on February 18, 2021

Dear AndrewC, Thank you for sharing this stellar review about your visit on Valentine's Day. Our team is so grateful for your recognition! We hope to see you again soon, Michael

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LC
LucyC
San Francisco
1 review
Dined on February 13, 2021
Overall3food3service2ambience4

My family, friends & I always raved about Madera, our last dinner experience was quite disappointing. The food is has gone down in quality & service was very slow,
I’m not sure if this is due to Covid19 or new management. I hope that this is a temporary situation & that both food quality & service will get better.

Madera Terrace at Rosewood Sand Hill
Responded on February 16, 2021

Dear LucyC, Thank you for sharing some constructive feedback about your visit, which we take very seriously. I am disappointed to hear that we were unable to meet your expectations on this occasion and have reached out directly to you in order to find out more about your visit. We hope to welcome you back again soon in order to restore your faith in Madera. Warm regards, Michael

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MF
vipMarkusF
San Francisco
33 reviews
Dined on February 13, 2021
Overall5food5service5ambience4

Excellent food and service, a little chilly, but otherwise great atmosphere.

OT
OpenTable Diner
1 review
Dined on February 13, 2021
Overall2food3service3ambience3

For the price I expected this to be amazing. It was not. It was just good, mostly.

TD
TkDk
San Francisco
1 review
Dined on February 13, 2021
Overall1food1service2ambience1

It was a set menu at $130 a plate on February 13th for Valentine's Day. There wasn't one decoration or anything pertaining to Valentines. We arrived 5 minutes before 4:00 and the hostess at the front desk told us we were 15 minutes early and would have to come back. She was rude, short and never looked up at us. Then once seated outside there were not enough heat lamps for a 50 degree night with 25 mile an hour winds. Now the weather was not their fault but you need to be observant enough to at least ask if we could use another heat lamp. The first course was a few pieces of lettuce and a sliced orange salad. It took 45 minutes for the main course to come out after. The risotto was bland and my prime filet was dry with zero au jus sauce. It was a terrible meal. They offered a $23 Valentine drink which was pure sugar with a splash of vodka and a short pour. We asked for the final course desserts to go because we were frozen and miserable at this point. After wasting $400 we will never go back to this restaurant again. They also had some young gentleman who look like a manager who knew we were miserable and never came over to ask us how we were doing. For a highly rated Michelin restaurant our experience was a complete embarrassment on their part! I stopped by Burger King on the way home which speaks volumes!!

KM
vipKateM
San Francisco
4 reviews
Dined on February 3, 2021
Overall5food5service5ambience5

Lovely dinner experience. Happy the outside dining has re-opened!

Madera Terrace at Rosewood Sand Hill
Responded on February 16, 2021

Hello KateM, Thank you for sharing this wonderful review with us! We are so pleased to hear that you fully enjoyed your time with us. We hope to welcome you back again soon. Best, Michael

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KR
vipKathyR
San Francisco
12 reviews
Dined on December 17, 2020
Overall5food5service5ambience5

One of my favorite places for a special celebration.
Food and service are outstanding

Madera Terrace at Rosewood Sand Hill
Responded on December 21, 2020

Hello KathyR, Thank you for taking the time to leave such a lovely review! We are so thrilled to hear that you enjoyed the food and service during your dining experience. It is wonderful to hear that your celebration was special. Thank you for your continued support and loyalty and we hope to see you again soon! Warmest, Emmaline

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BB
vipBruceB
San Francisco
1 review
Dined on December 11, 2020
Overall3food3service4ambience4

The staff at Madera did a good job as usual. Why is it necessary to give them your credit card information when making a reservation? This is a royal pain.

Madera Terrace at Rosewood Sand Hill
Responded on December 14, 2020

Dear BruceB, Thank you for sharing your review. We are pleased to hear that you enjoyed the service at Madera. I am disappointed to hear that providing a credit card in order to guarantee your reservation inconvenienced you. I have reached out to you personally to shed some light on this matter. Thank you for recommending us to other diners, Michael

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G
aliG
1 review
Dined on December 9, 2020
Overall2food2service2ambience3

Well considering the current situation, not much expected. But the service was not that good!

Madera Terrace at Rosewood Sand Hill
Responded on December 12, 2020

Hello aliG, Thank you for sharing a review and for overall recommending our establishment to other diners. I regret to hear that we fell short in some areas and have reached out to you directly to find out more about your experience. Warm regards, Michael

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OT
vipOpenTable Diner
Washington DC
3 reviews
Dined on December 6, 2020
Overall5food5service5ambience5

Excellent, as always! Beautiful view, great service, and brunch was delicious.

Madera Terrace at Rosewood Sand Hill
Responded on December 12, 2020

Hello Anonymous, Thank you for sharing this wonderful review with us. We are so glad to hear that you enjoyed the service setting and food! We hope to see you again very soon. Stay well, Michael

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OT
OpenTable Diner
San Francisco
3 reviews
Dined on December 5, 2020
Overall5food5service5ambience5

Wonderful evening, food was great, service was wonderful and we’re happy we got a chance to experience it before the world closed up on us again... We will return!

Madera Terrace at Rosewood Sand Hill
Responded on December 7, 2020

Hello Anonymous, Thank you for leaving this great review! We are so thrilled to hear that you had a lovely time with us and thoroughly enjoyed your time. As we will remain open, we look forward to welcoming you back in the near future! Take care, Michael

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TF
vipTomF
San Francisco
10 reviews
Dined on December 3, 2020
Overall5food5service5ambience5

Food, service, and wine never disappoint. We will be back in several weeks for lunch.

Madera Terrace at Rosewood Sand Hill
Responded on December 4, 2020

Dear TomF, Thanks so much for sharing this great review with us! It's nice to hear that we hit the head on the nail with you. Stay well, Michael

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RG
vipRobertaG
San Francisco
2 reviews
Dined on November 28, 2020
Overall5food5service5ambience5

felt very safe and warm, the food was delicious too

Madera Terrace at Rosewood Sand Hill
Responded on December 3, 2020

Hello RobertaG, Thank you very much for taking the time to share such a wonderful review! We are flattered to hear that you felt safe and warm with us, while enjoying the delicious food. I will gladly pass this feedback on to our teams, who will be so thrilled to learn about your experience. Thank you for your support and loyalty! Best, Emmaline

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g
vipgbsj
San Francisco
8 reviews
Dined on November 27, 2020
Overall4food5service5ambience4

Excellent food and service but tables feel a bit too close together. An unmasked kid kept wandering near our table giving us anxiety.

Madera Terrace at Rosewood Sand Hill
Responded on December 3, 2020

Hello gbsj, Thank you very much for taking the time to leave such a great review. Madera is currently following the guidelines given by San Mateo County. As such, we are committed to operating to the highest levels of health and safety vigilance, while providing you with the safest, and most comfortable experience. Thank you for this feedback and for your support! Best, Emmaline

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RD
RickD
San Francisco
6 reviews
Dined on November 27, 2020
Overall5food4service5ambience5

Great location and fantastic view from the deck. Menu is unique and not for everyone. Service is fantastic and overall a very nice experience.

Madera Terrace at Rosewood Sand Hill
Responded on December 3, 2020

Hello RickD, Thank you very much for taking the time to share such a lovely review. We are delighted to hear that you enjoyed the fantastic views and service. I will gladly pass this feedback on to our teams, who will be so thrilled to learn about your experience. Thank you for your support and loyalty! Best, Emmaline

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OT
vipOpenTable Diner
Central Coast
1 review
Dined on November 26, 2020
Overall5food5service5ambience3

Thanksgiving

Madera Terrace at Rosewood Sand Hill
Responded on December 4, 2020

Dear Anonymous, Thank you for sharing a review with us about your Thanksgiving meal! It seems like you enjoyed the feast and service, which we are so glad to hear! We hope to welcome you back again soon, Michael

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OT
OpenTable Diner
San Francisco
1 review
Dined on November 20, 2020
Overall4food5service4ambience5

The food, service, and ambience are great. The outside heat tubes were not sufficient for the 50 degree weather, it was really cold. Perhaps throw blankets and tea selection for each chair would be nice, but understandably not feasible with COVID.

Madera Terrace at Rosewood Sand Hill
Responded on December 3, 2020

Hello BeckyZ, Thank you very much for taking the time to share this great review. I am delighted to hear that you enjoyed the food, service, and ambience, however am disappointed to hear that you were uncomfortable with the temperature outside. Thank you for taking the time to provide this constructive feedback which will help us to improve. Thank you for your support and hope to see you again soon! Best, Emmaline

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JS
JSanJose
Denver
3 reviews
Dined on November 17, 2020
Overall3food3service1ambience3

I have been to this restaurant a few times but first time since Covid. I know business is tpugh now for restaurants but a $75 corkage fee for a special bottle to celebrate a birthday? and when i asked for 2 more small triangle of pita for the dip that inly came with 4 small pieces to start- i was charged $5 and not told there would be a fee? seriously ridiculous to be charged such exorbitant prices- I wont be going back.

Madera Terrace at Rosewood Sand Hill
Responded on December 4, 2020

Dear JSanJose, Thank you for sharing some thoughts about your visit. I am disappointed to hear that you felt your meal lacked in value for money and realise that this must have influenced your experience overall. I am pleased to share with you that we have decreased our corkage fee a few weeks ago to $50. I have reached out to you privately in the hope that you would give us another chance. Best, Michael

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OT
vipOpenTable Diner
San Francisco
4 reviews
Dined on November 14, 2020
Overall3food3service2ambience2

Felt immense pressure to order immediately, food so-so, server didn’t acknowledge birthday even though I (previously) requested a cupcake ( or something) with a candle, 75.00 corkage excessive especially when all wine was not poured (didn’t realize until time to leave), Very, very limited menu, in dining resulted in restaurant cold and draft with servers going in and out to serve outdoor patrons. We were ask to leave promptly at 10:00 our reservation was 7:45


Getting out and dressing up was fun in light of COVID tho and we had a good time anyway!

Madera Terrace at Rosewood Sand Hill
Responded on November 19, 2020

Hello Anonymous, Thank you for dining with us and taking the time to leave a detailed review. I am sorry to hear that your experience failed to meet your expectations on this occasion. I would be curious to hear more about your evening with us. Please share more details about your time in Madera with me here as it will allow us to learn and improve. I look forward to hearing from you. Warmest, Emmaline

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s
vipsmile
San Francisco
39 reviews
Dined on November 14, 2020
Overall5food5service5ambience5

Always amazing food and great service. There were social distance table setting indoor and outdoor available as well.

Madera Terrace at Rosewood Sand Hill
Responded on December 7, 2020

Hello smile, Thank you for leaving this wonderful review! We are so thrilled that you enjoyed the food, service and setting. We look forward to welcoming you back in the near future. Stay well, Michael

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B
Buddy
San Francisco
1 review
Dined on November 14, 2020
Overall5food5service5ambience5

The Madera was safe, the food was excellent and the service was great. It was a perfect evening.

Madera Terrace at Rosewood Sand Hill
Responded on November 18, 2020

Hello Buddy, Thank you for taking the time to leave such a lovely review. We are so thrilled to hear that you enjoyed your safe dining experience with excellent food and service. We hope to see you again soon! Warmest, Emmaline

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JM
JoannaM
Washington DC
1 review
Dined on November 13, 2020
Overall3food3service5ambience4

Menu somewhat limited. Expensive for lunch menu items. Staff exceptionally friendly and efficient.

Madera Terrace at Rosewood Sand Hill
Responded on November 19, 2020

Hello JoannaM, Thank you for dining with us and taking the time to leave a review. While I am thrilled to hear that you enjoyed our friendly and efficient team, I am sorry to hear that your experience failed to meet your expectations on this occasion. I would be curious to hear more about your experience with us. Please share more details about your time in Madera with me here as it will allow us to learn and improve. I look forward to hearing from you. Warmest, Emmaline

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OT
OpenTable Diner
1 review
Dined on November 4, 2020
Overall5food5service5ambience5

Wonderful food, beautiful view, very nice in accommodating celiac

Madera Terrace at Rosewood Sand Hill
Responded on November 18, 2020

Hello Anonymous, Thank you for your wonderful review. We are so thrilled to hear that you enjoyed the food, beautiful views, and accommodating service. We hope to see you again soon! Warmest, Emmaline

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OT
vipOpenTable Diner
San Francisco
1 review
Dined on November 3, 2020
Overall1food1service2ambience1

It was marginal

Madera Terrace at Rosewood Sand Hill
Responded on November 19, 2020

Hello Anonymous, Thank you for dining with us and taking the time to leave a review. I am sorry to hear that your experience failed to meet your expectations on this occasion. I am curious to hear about your experience with us, particularly in which areas you feel we fell short. Please share more details about your time in Madera with me here as it will allow us to learn and improve. I look forward to hearing from you. Warmest, Emmaline

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JH
JessicaH
Orange County
5 reviews
Dined on October 31, 2020
Overall5food5service5ambience5

Attentive warm service as soon as you walk in! The artichoke dip +naan is drool-worthy

Madera Terrace at Rosewood Sand Hill
Responded on November 4, 2020

Hello JessicaH, Thank you for taking the time to leave this lovely review. We are so pleased to know that you enjoyed your experience at Madera, including the warm service and food. We hope to see you again very soon! Warmest, Emmaline

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K
vipKing
San Francisco
6 reviews
Dined on October 31, 2020
Overall5food5service5ambience5

Great meal on a sunny patio with superb food and service.

Madera Terrace at Rosewood Sand Hill
Responded on November 4, 2020

Hello King, Thank you for leaving this wonderful review. We are thrilled to hear that you enjoyed your experience with us, including our beautiful terrace, food, and service. We hope to see you again very soon! Warmest, Emmaline

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OT
vipOpenTable Diner
San Francisco
1 review
Dined on October 30, 2020
Overall3food3service5ambience5

Pretty limited menu unfortunately.

Madera Terrace at Rosewood Sand Hill
Responded on November 19, 2020

Hello Anonymous, Thank you for dining with us and taking the time to leave a review. I am sorry to hear that your experience failed to meet your expectations on this occasion, particularly with the menu selection. Please share more details with me here about your experience, as it will allow us to learn and improve. I look forward to hearing from you. Warmest, Emmaline

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G
vipGeorge
San Francisco
23 reviews
Dined on October 25, 2020
Overall5food5service5ambience5

It is a special place for a special occasion to enjoy the ambiance and the great food.

Madera Terrace at Rosewood Sand Hill
Responded on November 4, 2020

Hello George, Thank you very much for leaving this wonderful review. We are so thrilled to hear that you enjoyed your experience at Madera, especially the ambiance and great food. We hope to see you again very soon! Best, Emmaline

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CH
ChrisH
Houston
3 reviews
Dined on October 24, 2020
Overall5food5service5ambience5

Just a great place to eat with friends in a great environment with great food and service.

Madera Terrace at Rosewood Sand Hill
Responded on November 4, 2020

Hello ChrisH, Thank you for taking the time to leave this wonderful review. We are so thrilled that you and your friends enjoyed your experience at Madera, including the warm environment, food and service. We hope to see you again very soon! Best, Emmaline

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a
vipalsp
San Francisco
18 reviews
Dined on October 23, 2020
Overall5food5service5ambience5

Madera provided a safe and relaxing location outside on the terrace to enjoy a wonderful early afternoon meal during these times where social distancing is a must. We had great service and throughly enjoyed the food. My wife had an excellent and very flavorful cucumber and melon soup followed by a tasty ahi tuna dish. I “settled” for the iron steak dish that was perfectly grilled and accompanied with a tasty mix of roasted small potatoes, arugula and chopped almonds.

Madera Terrace at Rosewood Sand Hill
Responded on November 4, 2020

Hello Alsp, Thank you for taking the time to leave such a lovely review. We are so happy to hear that you enjoyed your experience at Madera, especially including the great service and flavorful food. We hope to see you again very soon! Best, Emmaline

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OT
vipOpenTable Diner
San Francisco
1 review
Dined on October 22, 2020
Overall2food2service3ambience2

Birthday and anniversary

Madera Terrace at Rosewood Sand Hill
Responded on November 19, 2020

Hello Anonymous, Thank you for dining with us for such a special celebration. I am sorry to hear that your experience failed to meet expectations on this occasion. I would be curios to hear more about your experience with us, and where we fell short. Please share more details about your time in Madera with me here as it will allow us to learn and improve. I look forward to hearing from you. Warmest, Emmaline

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FG
vipFGY1
San Francisco
9 reviews
Dined on October 22, 2020
Overall3food1service3ambience4

Outdoor Tables too close together.. food absolutely average to below average taste ; could do much better .. quiet disappointing ...

Madera Terrace at Rosewood Sand Hill
Responded on November 5, 2020

Hello FGY1, Madera is currently following the guidelines given by San Mateo County. As such, we are committed to operating to the highest levels of health and safety vigilance, while providing you with the safest, and most comfortable experience. Thank you for dining with us and taking the time to leave a review. Best, Emmaline

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NB
vipNancyB
San Francisco
24 reviews
Dined on October 20, 2020
Overall5food5service5ambience5

Beautiful venue for dining. We had a table out of doors and the view of the grounds and the distant landscape is breathtaking. The wait staff were excellent. The foods delicious. We were about to spend about 90 minutes enjoying our lunch of beverages, appetizer, main course, and desert.

Madera Terrace at Rosewood Sand Hill
Responded on October 23, 2020

Hello NancyB, Thank you for leaving this great review. We are so thrilled that you fully enjoyed your experience including the stunning views, service and food. We hope to see you again soon, Michael

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J
Jtls
1 review
Dined on October 16, 2020
Overall5food5service4ambience5

Best location in Bay Area for both staying and dining

Madera Terrace at Rosewood Sand Hill
Responded on October 23, 2020

Hello Jtls, Thank you so much for leaving this outstanding review. Your words go such a long way! We are flattered by your praise and hope to welcome you back again soon. Thank you for recommending us, Michael

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FAQs

Madera Terrace at Rosewood Sand Hill is rated 4.5 stars by 2751 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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