Madam

Madam 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. S

   Shana

   Detroit2則評論

   2.0

   在1天前用過餐

   1. 整體 2
   2. 食物 2
   3. 服務 1
   4. 氛圍 3

   The service at this restaurant is very poor. We waited 20+ minutes for a server to acknowledge us sitting down. We had to flag down staff for drinks, not one checked in on us until after we had finished eating and then we had a hard time getting a check. The restaurant was not busy even though it was Mothers Day brunch and yet the manager told us it was “slammed”. The food was just ok - over salted and the tuna poke bowl had poor quality tuna. Prosecco was served in a standard catering wine glass rather than a proper glass for the drink. Given the prices, all of this means it is not a good value.
   

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2. S

   Sally VIP

   Detroit20則評論

   3.0

   在2天前用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 3
   4. 氛圍 3

   Unfortunately even though I had a reservation we had to wait 35 minutes for a table to be set up. The staff didn’t start to work on setting up a table for us until we had already been waiting for 20 minutes. The food was okay, exactly what I would expect for an afternoon tea. Overall the experience was okay but I was a bit disappointed by the wait.
   

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3. L

   Lisa

   Northern MI3則評論

   1.0

   在2天前用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 4

   Service was terrible and everything way over priced.
   

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4. D

   Daihja

   Detroit2則評論

   4.0

   在5天前用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 4
   4. 氛圍 4

   Overall, my experience was OK but not 100% the best. The food was great. The restaurant was beautiful however, one of the workers at the hotel or restaurant walked up to me and told me that on my birthday I am not allowed to take pictures or photos inside of the restaurant if I want to take pictures I have to go and take pictures outside and I am not allowed to use a camera with a lens or a flash, although I seen other people of another color being able to use their camera and take pictures and do things, but not me never heard of this before…. And also, they told me that if I wanted to take pictures, I had to book a photographer through their website. ….. I had a small digital camera with the same amount of flash or less as an iPhone.… 
   

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5. J

   Julie

   Unspecified1則評論

   5.0

   在2025年5月2日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   The perfect spot when everything else is booked up in Birmingham. You can always count on an excellent meal.
   

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6. D

   Douglas VIP

   Detroit24則評論

   4.0

   在2025年4月26日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 4
   4. 氛圍 4

   Noise level extremely high. Dinning experience was average. We asked for soup but not available. We asked for de cafe coffee and was not available. The food and service was good.
   

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7. S

   Soly

   Northern MI1則評論

   1.0

   在2025年4月20日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 2
   4. 氛圍 2

   Compared to last year’s Easter buffet; there was way more food last year compared to this year. It was definitely not worth the $75 pp. There was a shortage of clean plates and people where standing in line waiting for plates to come out; staff should be better prepared to handle a crowd like this. Again; there was barely any food compared to last year; I was truly shocked. Also, the utensils and food and the staff was all over the place-zero cleanliness. At one point, I even saw the staff at the steak section grab a piece or steak with his hands to put it in the customer’s plate. Anyhow, this will be my last time going there!
   

   Madam已於2025年4月26日​回覆

   Thank you for your review. We appreciate you joining us for our Easter Grand Buffet. Were you able to communicate your feedback with an employee or Manager during the Buffet? I am happy to contact you to get a physical description of the team member that touched the steak with their hands so that we may hold them accountable. Thank you. Regards, Laura Williams General Manager, Madam Restaurant and Geode Bar
   

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8. M

   Mary Ellen

   Detroit1則評論

   2.0

   在2025年4月20日用過餐

   1. 整體 2
   2. 食物 2
   3. 服務 3
   4. 氛圍 2

   This review is based on Easter brunch. Atmosphere was not great - did not expect hotel ballroom. Music was good. The few waitstaff that were there were very nice but woefully understaffed. Not a good value
   

   Madam已於2025年4月25日​回覆

   Thank you for your review. We appreciate you joining us for our Easter Grand Buffet. We strive to make the atmosphere and decor beautiful with the use of fresh spring flowers, Easter photo backdrop, table decorations, the Daxton Bunny centerpiece and other thoughtful touches. Our holiday events are always held in the Grand Ballroom or our parlors so that we may accommodate the large buffet and many guests. We're glad you enjoyed the entertainment and are happy to hear that the staff was friendly. The price we set for our buffet was significantly less than Easter buffets in the area as we pride ourselves in delivering a positive dining experience at a fair price. We look forward to hosting you again. Regards, Laura Williams General Manager, Madam Restaurant and Geode Bar
   

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9. F

   Francine VIP

   Detroit21則評論

   3.0

   在2025年4月20日用過餐

   1. 整體 3
   2. 食物 2
   3. 服務 2
   4. 氛圍 4

   Easter brunch was terrible! Berry stuffed french toast was dry as a bone, sushi rolls were loose, grilled chicken was dry and flavorless, poor assortment. We went there previously for their Thanksgiving buffet, and it was so much better! Service this time was cold and indifferent. I will warn everyone against going here!
   

   Madam已於2025年4月26日​回覆

   Thank you for your review. We appreciate you joining us for our Easter Grand Buffet. Were you able to communicate your feedback with an employee or Manager during the Buffet? Thank you. Regards, Laura Williams General Manager, Madam Restaurant and Geode Bar
   

   請問這對你有幫助嗎？

10. S

    Shirley VIP

    Detroit18則評論

    1.0

    在2025年4月20日用過餐

    1. 整體 1
    2. 食物 1
    3. 服務 2
    4. 氛圍 2

    Currently writing an email to management regarding the brunch. It seemed to be falsely advertised on their website - half the food mentioned was not on the buffet yet the price was unchanged. Some of the higher end or more interesting items were substituted with lesser quality - Such as chunks of polish sausage in place of roasted leg of lamb. Some stations mentioned on the website were completely missing, such as the bagel station with lox, garnishments, cream cheeses or the parfait station -to their credit, a few of the basic fruit platters were garnished with 4-5 blackberries, 6 raspberries and a handful of blueberries, no yogurts or granola or lavender honey as advertised. Advertised crab claws completely missing from the “seafood station”. I could go on, but I will save Madam further embarrassment. I cannot believe they were truly worthy of Restaurant of the Year. The Chef and the management team should be embarrassed.
    

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