They have a lot of kinks to work out.
Although I had a reservation, they seemed surprised that they were even available on OpenTable.
When I said we had a reservation, they still wanted us to order at the counter, get our own water and pick what ever table we wanted. We sat outside and about 1/2 way though our dinner, the table next to us (who was already seated) ordered from their menus with a server...
My companion decided to have an additional glass of wine, asked our busser for a glass. Wine was delivered. Had we not said something just prior to leaving for the evening, the glass would have gone uncharged.
Food was OK, but service, everyone was pleasant, just not completely on the same page (or book...)