Luogo

Le recensioni di Luogo delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. B

   Belle

   Cincinnati1 recensione

   5.0

   Visitato 1 giorno fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   This was my second night in a row dining at Luogo. The food was incredible, the knowledge of the wait staff on the menu was impressive and shows there is serious preparation that takes place before shifts begin. I am going to dream about the Risotto ball and the espresso martini is to die for!
   

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2. C

   Carolyn VIP

   Chicago10 recensioni

   4.0

   Visitato 2 giorni fa

   1. Complessivo 4
   2. Cibo 4
   3. Servizio 2
   4. Atmosfera 4

   Service started out good and then declined. We had a large group and the waitstaff didn’t refill our guests’ wine glasses (we had ordered bottles and this was a business meal). We had to chase down dessert and coffee service and our final bill. Food was good and ambience nice.
   

   LuogoHa risposto 1 giorno fa

   Hello, Thank you for sharing your feedback. I'm glad to hear that you enjoyed the food and ambiance, but I’m sorry to learn that your service experience fell short, especially during an important business meal. I appreciate you pointing out where we can do better, and I’ll be following up with our team to ensure we’re providing attentive and consistent service throughout every visit. I’d love the opportunity to personally oversee your next reservation and ensure a seamless experience from start to finish. Please don’t hesitate to call the restaurant and ask for me directly, or reach out via email at j o s h b @ l u o g o r e s t a u r a n t . c o m. I hope to welcome you back soon. Best regards, Joshua Brown Service Manager – Luogo
   

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3. L

   Liberty

   Chicago1 recensione

   5.0

   Visitato 3 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 4
   4. Atmosfera 5

   I’ve dined here 4 times, every time I come they have new items to try! Great balance in all the drinks, good atmosphere. Staff is always friendly, respectful and welcoming. Great food!! Nashville restaurants lack consistency, but this place always delivers!
   

   LuogoHa risposto 1 giorno fa

   Hi Liberty, Thank you so much for your kind words! I'm thrilled to hear that you've had consistently great experiences with us. It’s always a pleasure to introduce new items to our menu, and we're glad you’ve enjoyed everything from the drinks to the atmosphere. We appreciate your continued support and look forward to welcoming you back again soon! Best, Joshua Brown, Service Manager - Luogo
   

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4. P

   Peter VIP

   Cincinnati107 recensioni

   4.0

   Visitato 4 giorni fa

   1. Complessivo 4
   2. Cibo 3
   3. Servizio 4
   4. Atmosfera 4

   Things started off well with drinks at the bar and a great Old Fashioned. We sat outside on a rainy night, but the heater above us kept us warm and dry for most of the evening. The appetizers were terrific - salad, arancini, and calamari. The main course was the problem. My wife ordered the shrimp and pasta, but the pasta was mushy. She sent it back and it was better but not a dente. If you are going to be an Italian restaurant, you need to be able to make pasta. We told the manager, so they are aware. Hopefully, they change their process.
   

   LuogoHa risposto 1 giorno fa

   Hi Peter, Thank you for sharing your feedback. I'm happy to hear that you enjoyed the drinks, appetizers, and the ambiance of our restaurant, but I'm sorry to hear that the pasta didn’t meet your expectations. I completely understand the importance of serving perfectly cooked pasta, especially at an Italian restaurant. I’ll be sure to share this with our kitchen team to ensure that we’re consistently delivering the best possible dishes. If you'd like to discuss this further or if you plan to visit us again, feel free to reach out directly to me via email at j o s h b @ l u o g o r e s t a u r a n t . c o m. I’d love to ensure your next experience is flawless. Best regards, Joshua Brown, Service Manager - Luogo
   

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5. J

   Jack

   Memphis8 recensioni

   4.0

   Visitato 4 giorni fa

   1. Complessivo 4
   2. Cibo 4
   3. Servizio 5
   4. Atmosfera 4

   Loud. Extremely loud. Service great. Food very good. Only issue grilled Caesar was closer to charred
   

   LuogoHa risposto 3 giorni fa

   Hi Jack, Thank you for sharing your thoughts. I’m glad you enjoyed the service and food, though I’m sorry the noise level was a concern. We’re always working to create a comfortable atmosphere, and we’ll keep that in mind moving forward. We hope to have the opportunity to welcome you back soon for a better experience. Best, Joshua Brown, Service Manager - Luogo
   

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6. A

   Amanda

   Hawaii2 recensioni

   5.0

   Visitato 4 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 4
   4. Atmosfera 5

   food was awesome! had lots of gluten free options too. service was kind of slow but overall very good. will be returning soon.
   

   LuogoHa risposto 3 giorni fa

   Hi Amanda, Thank you for the great review! We’re thrilled to hear you enjoyed the food and appreciated the gluten-free options. I apologize for the slower service you experienced and will make sure we work on improving that. We can’t wait to have you back soon! Best, Joshua Brown, Service Manager - Luogo
   

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7. R

   Ronald

   Carolina Nord5 recensioni

   5.0

   Visitato 5 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Superior food quality & great vibe! Staff is very accommodating!
   

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8. K

   Kristen VIP

   New York9 recensioni

   5.0

   Visitato 5 giorni fa

   1. Complessivo 5
   2. Cibo 4
   3. Servizio 5
   4. Atmosfera 4

   The restaurant was busy but we were immediately sat for our reservation. Server was friendly and informative. She was able to make recommendations since it was our first time. Our glasses were never empty and all staff ensured we enjoyed our time.
   

   LuogoHa risposto 3 giorni fa

   Hi Kristen, Thanks for dining with us and for the thoughtful review. I'm glad to hear your first visit went smoothly and that the team helped make it a great experience from start to finish. Best regards, Joshua Brown, Service Manager - Luogo
   

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9. D

   Donna

   Nashville1 recensione

   5.0

   Visitato 6 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Food was fabulous service was outstanding and the weather was perfect to dine outside on their lovely outdoor patio
   

   LuogoHa risposto 3 giorni fa

   Hi Donna, Thank you for the wonderful feedback! We're so glad you enjoyed the food, service, and the beautiful outdoor patio. It’s great to hear you had a perfect dining experience with us. We look forward to welcoming you back soon! Best, Joshua Brown, Service Manager - Luogo
   

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10. E

    Eric VIP

    Las Vegas2 recensioni

    3.0

    Visitato 7 giorni fa

    1. Complessivo 3
    2. Cibo 2
    3. Servizio 5
    4. Atmosfera 5

    The attention of service was great. Reception and greetings by everyone was awesome.. reason for the three stars was based strictly off the flavor of the food.. there really wasn’t any!! super under seasoned and honestly some of the most bland food I’ve had in Nashville.. since it’s labeled as a Italian restaurant I think they may need to start having some actual Italian flavors outside of the tomato.. and it wasn’t just one dish it was a plethora.. just giving my honest opinion.. I know this will ruffle some feathers but oh well..
    

    LuogoHa risposto 3 giorni fa

    Hi Eric, Thank you for taking the time to leave feedback. We’re glad to hear the service and reception made a positive impression on you. I’m truly sorry to hear the food didn’t meet your expectations, especially in terms of flavor. We take pride in delivering dishes with authentic and rich flavors, so your comments are invaluable for us to improve. We appreciate your honesty and will be sure to review your feedback with our culinary team. We hope you’ll give us another chance in the future. Best, Joshua Brown, Service Manager - Luogo
    

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