Lucille

4.5
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300 Reviews
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$30 and under
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Pizzeria
Lucille is a tri-level fresh cocktail, craft beer, pizza and shared platters venue located at the gateway of Madison’s historic culinary and entertainment center – the First Settlement District of Madison, WI. Lucille is about gathering, celebrating, treating each other and ourselves well. We welcome you to come in, relax, have fun, eat and drink well, and let your senses do the rest. For dinner service on Friday and Saturday nights and for Saturday and Sunday Brunch services, we take reservations only for parties of 6 or more. Please join us as a walk-in party if your group has fewer than 6 guests. Most of our tables are on our second floor. If stairs are a challenge for anyone in your group, please let us know in advance so that we can accommodate you on our first floor. For parties larger than 8, you may be seated at two separate tables next to each other.
What 300 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.6
food
4.2
service
4.7
ambience
4.3
value
Noise · Moderate
93% of people would recommend it to a friend
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P
1 review
Dined 2 days ago
Overall3food5service3ambience5

The seating arrangement in the circular tables was weird, place is too loud to have a seating arrangement like that

RA
1 review
Dined 3 days ago
Overall5food5service5ambience5

As always, fabulous food, very helpful service, and a great atmosphere

OT
Chicago
1 review
Dined 3 days ago
Overall2food4service4ambience5

Few issues

1. They serve room temperature water, which my wife actually prefers but I have a feeling the vast majority of people prefer chilled water

2. Ordering the medium salad you get a 8” plate with salad stacked sky high. There is no way to eat it without getting salad all over the table.

3. Steel Pan Nachos, the ratio of ingredients is wrong, way too much sour cream not enough cheese and queso, paid $3 up charge for mushrooms and got approximately 2 slices of mushroom. Tasted great, just wish there were more.

4. Word around town is the owner is not well liked, Trust fund baby who doesn’t treat people very well. Just what multiple people have said to me, I don’t know the man. He also owns Merchant.

5. So glad they offer Detroit style pizza, it’s very under rated. It was good, but the dough could be better it tastes a tad yeast heavy. Love that they top it with sauce too, which is excellent.

DJ
Miami
2 reviews
Dined on February 8, 2020
Overall5food5service5ambience5

This was a wonderful dining experience. The waitstaff were all great. The decor is intriguing. The pizza choices were vast. We had appetizers and a salad in addition to pizza. The food was excellent!! We will be back!!!

Lucille
Responded 5 days ago

Thank you so much for your review! We are so excited you enjoyed all your food and received great service when you were last in! We hope you join us again very soon and are very much looking forward to your return :) Cheers!

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LH
1 review
Dined on February 7, 2020
Overall2food2service1ambience5

Not the best pizza, not a wide selection, poor service, would not recommend.

However it had a beautiful atmosphere, I would recommend just coming for drinks

P
1 review
Dined on January 27, 2020
Overall4food4service5ambience5

We had a fantastic time. The food selection was great, and so were the tasty mixed drinks. I love what you have done With this space, and I will definitely return in the future.

JN
Milwaukee
1 review
Dined on January 25, 2020
Overall2food4service4ambience2

Had dinner there and really enjoyed the food but the place is so noisy it was hard to hear anyone at our table. There were six of us. We are not hard of hearing. We are all able-bodied. Couldn’t wait to leave. If the booths upstairs had higher backs it’s possible that would help. If you’re alone and want to be in the company of others without the need to engage in conversation then this place would be perfect. I doubt if I could be compelled to return.

OT
Milwaukee
1 review
Dined on January 15, 2020
Overall5food5service3ambience5

Such a lovely mood!

m
Milwaukee
12 reviews
Dined on January 11, 2020
Overall5food5service5ambience5

Just switched to plant based foods and found not only our server to be very helpful, but great menu options in a great environment.

MW
Milwaukee
1 review
Dined on January 5, 2020
Overall4food4service4ambience5

Some of us had breakfast items and some had pizza. All were very good. I am looking forward to going back for the pizza.

OT
Milwaukee
2 reviews
Dined on December 31, 2019
Overall4food4service3ambience4

Great food and great selection of liquors, service was a little slow but over good first expierence

TP
Milwaukee
1 review
Dined on December 22, 2019
Overall5food5service5ambience5

This place is a must go to in madison awesome pizza even better service and the drinks are outstanding!

MP
New York Area
1 review
Dined on December 17, 2019
Overall1food2service2ambience3

Long wait, Found hair in the food.

BS
1 review
Dined on December 17, 2019
Overall4food4service2ambience5

Holiday drinks were tasty! However, the prices were not prominently displayed, so I was a bit shocked to see how high they were in the bill. Holidays decor was great! Server was a bit inattentive.

OT
1 review
Dined on December 15, 2019
Overall5food5service5ambience5

Great ambiance! I love going there around Christmas time and the pizza is amazing!

KB
Chicago
1 review
Dined on December 14, 2019
Overall5food5service5ambience5

We had a terrific night -- exceptional food and drinks and the staff was very helpful in accommodating the needs of our larger group.

OT
1 review
Dined on December 11, 2019
Overall5food5service5ambience5

Great as always!

p
Chicago
3 reviews
Dined on December 7, 2019
Overall3food2service3ambience3

First, I feel the need to say that we have been to Lucille a couple times a year over the last two years and this most recent experience was uniquely disappointing. Having said that, each new time we go, it gets progressively worse. Noise has always been an issue here and our most recent visit was the same. We went for a special birthday with a party of 10 and no one could hear each other. This time however the service was horrible. Not only was it slow, our server dropped (and broke) two bottles of wine on three of my guests. The server did not bring all of our pizzas - forgot one entire pizza. I ordered a salad for the table as well and that never showed up either (note I was not charged for any of the forgotten food to be fair, however, I had hungry people). The wine, when we finally got the replacement bottles was horrible (not the fault of server); however, no one was checking on us to see if we liked our beverages or to order replacement beverages. The people at the table who ordered a beer only got one because we never had our server show up to get them another. The pizza was brought by other servers who couldn’t take drink orders. The pizza, which usually is terrific, was like card board and almost tasteless. When the bill came, there was not discount or comp for the two bottles shattering on my guests. I am so sad since this has been a favorite go-to restaurant in Madison for us. I left a really horrible tip (not even 15%) which I hate doing since I know how hard it is to be a server and I usually try to explain why in person why; however, in this instance, I couldn’t find our server to do that and I got impatient looking for our sever. I hope Lucilles spends some tome getting back to where it was when it opened - I miss that Lucilles.

December 20 - I received a call from the manager on Dec 19th to discuss above review. I was really impressed with his concern and follow up. He offered to dry clean damaged coats and sending gift card. Thank you!

OT
Milwaukee
1 review
Dined on December 4, 2019
Overall5food5service5ambience5

Hanna was an amazing server! We were getting apps and pizza for my team holiday party - she put the order in so everything came out on time, got drinks quickly, responded quickly to others joining, etc. The place was fully decked out for Christmas with special drinks, etc. Made my holiday party a success!!

A
1 review
Dined on December 4, 2019
Overall4food5service2ambience5

Place was great. service was subpar. He only had two tables so it should’ve been better service.

DD
Milwaukee
1 review
Dined on December 1, 2019
Overall5food5service4ambience5

Great time to visit Lucille if you haven't already. The restaurant is festively decorated (including the servers!) for the holidays. Also some fun seasonal drinks on the menu. I mean really, who doesn't want a holiday cocktail served in a ceramic dinosaur wearing a Santa hat?!

M
Milwaukee
1 review
Dined on December 1, 2019
Overall4food5service2ambience5

Service at Lucille is always an issue, especially at the bar. Bartenders always congregate at the back by the cash register instead of tending to customers at the bar.

BC
Milwaukee
1 review
Dined on November 27, 2019
Overall5food5service5ambience5

This was a great spot for a fun dinner with conversation. Staff was very accommodating in changing our seating to help one member of our group who was unable to “do” stairs.

OT
Milwaukee
3 reviews
Dined on November 20, 2019
Overall5food5service5ambience5

Thoroughly enjoyed our meal at Lucille. Tried the vegan mozzarella and it did not disappoint! Love the ambiance and intimacy with still an affordable price point.

AB
1 review
Dined on November 16, 2019
Overall5food5service4ambience5

It's been a while since I last had dinner at Lucille and now I can't wait to go back. The beer list, salad, pizza and the tacos stood out! 8 people shared 6 plates. Everything was hot, delightful, sharable, and filling. Will definitely be back.

TW
Chicago
1 review
Dined on November 10, 2019
Overall2food2service1ambience4

I heard this place had great pizza, but we couldn't get in for dinner, so we tried brunch. The service was incredibly slow, starting with the host/hostess the minute we walked in the door. There was no one to be found and we stood at the desk for about 5 minutes. And it wasn't crowded or busy. There were only about 4 or 5 tables in use. It took our waiter a long time to get to us once we were seated. Then we ordered drinks and he brought my coffee but no sugar or cream. I had to wait another 3 minutes while he went to fetch some. And then he only brought 2 packets of sugar. So when I had a refill, I had to wait again for him to go find some more sugar. He was really nice but I had no idea if it was him or the cook that was taking so long. It took over an hour to get any food. The cheese curds were great as was the guac. 3 of us had brunch food which was really just eggs so I'm not sure why it took over an hour. One of us had pizza which was just ok. When our food finally arrived, it was cold, but by this time we were starving and had been there for almost an hour and a half so there was no way were sending it back. The food might have been good if it had been hot, but it was just fair. And it seemed pretty overpriced. But maybe that's because I was paying for cold food that should have been hot. Maybe it might have seemed more reasonable if I hadn't been so disappointed in the temperature or the time it took. I would like to try it at night, but I can't imagine the service on a busy night.

H
1 review
Dined on November 2, 2019
Overall3food4service2ambience5

While the ambiance is wonderful and the pizza is great, we had very poor service. We were celebrating a birthday, and unfortunately, they have a $20 fee to bring in a cake to eat there. We ended up taking the cake elsewhere to enjoy.

OT
Chicago
2 reviews
Dined on October 27, 2019
Overall5food5service4ambience5

Awesome place and food were great. One thing, not much service but the lowest amount of tips by default were 20% unless you custom it. Don’t like that. Haha!

PO
Milwaukee
2 reviews
Dined on October 26, 2019
Overall4food4service4ambience4

I made a reservation for 15 people. The day of the reservation I was notified by telephone that I would have two booths for the reservation. Who wants two booths for 15 people? That means we will be separated. I should have been notified of the booth situation the day the reservation was made. It made for an extremely uncomfortable evening bouncing from table to table to engage all my guests.

OT
Milwaukee
1 review
Dined on October 22, 2019
Overall1food4service1ambience5

This was a business meal with seven for dinner. Server was not aware of specials or the menu in general. Delivered wrong beer but did end up comping. We order our pizza and waited one hour for it to come. Supposedly one fell on floor but we ordered four so we’re shocked other three did not arrive. Great food. Poor customer experience and service.

OT
Minneapolis
7 reviews
Dined on October 18, 2019
Overall5food5service5ambience5

Nice ambiance, food, service and drinks

R
Chicago
1 review
Dined on October 15, 2019
Overall5food5service3ambience5

Food is so good! You HAVE to try "the boss" its the best one on the menu. The only negative I could say would be that the service is a bit slow.

OT
Milwaukee
3 reviews
Dined on October 13, 2019
Overall4food4service5ambience5

Anniversary

J
Milwaukee
2 reviews
Dined on October 12, 2019
Overall3food2service3ambience2

Our party of 8 was seated comfortably and our waitress was attentive and pleasant. One in our party was disappointed that Coke products are not served. The “spicy Bloody Mary” lacked any zing! We waited a considerable time for food orders. The “vegetarian” Carnitas Hash I ordered consisted of two eggs, several potatoes and something so crusted to the bottom of the pan it couldn’t be eaten. Where was the cheese curds, onions, poblano, peppers and salsa verde the menu describes? Unfortunately I had to wait 3-5 minutes longer for this dish to be served (all 7 other diners were served and eating) and at that point didn’t want to make a fuss and bring to our waitresses attention. Reflecting, I should have. My dish was definitely not worth $15.00

ML
Milwaukee
12 reviews
Dined on October 10, 2019
Overall5food5service5ambience5

Our server was incredible; attentive, detail oriented and generous. We loved having dinner and drinks here before the Lizzo concert

MH
Omaha
5 reviews
Dined on October 6, 2019
Overall4food4service5ambience5

Our group of 6 had an excellent dinner at Lucille. Three 14-inch pizzas and some cheese curds were plenty for all of us with a good amount of leftovers, and the kitchen was willing to customize some of the pizzas since we're vegetarian. They ran out of steel pans before our order got put in, but they handled it well and we just changed to a wood-fired pizza. The pizzas did take a little while to cook, but it was worth the wait. The ambiance was amazing, and the lounge in the basement is worth checking out too!

CR
Adelaide / SA
11 reviews
Dined on October 5, 2019
Overall5food5service5ambience5

Upon arrival we were welcomed w enthusiasm. Our table was ready ahead of time. When there was a delay in our food the manager offered us a free appetizer and dessert. The pizza was delish! We will definitely be back!!!

DP
Washington DC
16 reviews
Dined on October 3, 2019
Overall5food5service5ambience5

Great night out with a large party. Perfect evening with exceptional service. Delicious pizza!

OT
1 review
Dined on October 2, 2019
Overall5food5service5ambience5

As a bonafide pizza snob, I will gladly give Lucille’s 4 star rating. Pizza is superb with perfectly cooked dough and

OT
Milwaukee
3 reviews
Dined on September 29, 2019
Overall4food5service4ambience5

Food took a long time but was delicious! Loved the grass is greener cocktail