Lucia - York

Lucia - York 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. M

   Mick

   Yorkshire1則評論

   4.0

   在1天前用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 5
   4. 氛圍 5

   Excellent service nice clean restaurant well worth the experience, cannot fault the dining experience
   

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2. R

   Robert

   Yorkshire1則評論

   5.0

   在3天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Fantastic looking restaurant, beautiful decor inside, we sat outside on the heated terrace. Service was great, the menu had plenty of options, food was gorgeous and the bill very reasonable. We’ll be back!!
   

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3. P

   Peter

   Yorkshire2則評論

   5.0

   在5天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Always beautiful food set in a relaxed atmosphere.
   

   Lucia - York已在2天前回覆

   Hi Peter, Thank you for taking the time to leave a beaming 5* review! I'm delighted to hear of your most recent experience and will be sure to pass on your praises to both the kitchen and front of house team who'll be thrilled! I do hope we have the pleasure of welcoming you back to our restaurant in the near future! Kindest Regards, Chloe
   

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4. C

   Chloe

   Leicestershire1則評論

   5.0

   在5天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Gorgeous interior, fantastic food. Absolute 10/10. Friendly staff including Matt.
   

   Lucia - York已在2天前回覆

   Hi Chloe, Thank you for taking the time to leave a wonderful 5* review! I'm delighted to hear of your most recent experience and will be sure to pass on your praises to both the kitchen and front of house team who'll be thrilled! I do hope we have the pleasure of welcoming you back to our restaurant in the near future! Kindest Regards, Chloe
   

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5. M

   Madii

   Yorkshire1則評論

   3.0

   在5天前用過餐

   1. 整體 3
   2. 食物 4
   3. 服務 3
   4. 氛圍 2

   Not at all the experience we were expecting. Given Lucia's claims to enforce a dress code (which was unclear and not enforced), the overall atmosphere did nothing to provide the dining experience the price tag suggested one would receive. Remixed pop music, dark but not atmospheric (we saw someone else using their phone torch to read the menu), and overcrowded. The food was our biggest drawback. It was enjoyable, however we wouldn't go as far as to say it was anything extraordinary. For the price, we would have expected much better than a small serving of pasta swimming in tomato flavoured water, or a lumpy carbonara. Of course, this was our first visit, and it was a busy weekend so this is not at all an attack on kitchen staff or servers - they were all incredibly polite despite how busy it was, and it was a joy to be served by them! Overall, some better lighting - perhaps soft warm lights against the walls rather than a singular fake candle on the tables (which I DID appreciate it not being real as fire hazards are a huge risk), improvements to the music choice - perhaps something more fitting to the atmosphere they're obviously trying to create - and clearer dress code that is ACTUALLY enforced.
   

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6. S

   Shaun

   London5則評論

   5.0

   在5天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Really nice Sunday Lunch. Service was very good and value for money.
   

   Lucia - York已在2天前回覆

   Hi Shaun, Thank you for taking the time to leave such a lovely 5* review! I'm delighted to hear of your most recent experience and will be sure to pass on your praises to both the kitchen and front of house team who'll be thrilled! I do hope we have the pleasure of welcoming you back to our restaurant in the near future! Kindest Regards, Chloe
   

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7. S

   Stacy

   Liverpool2則評論

   2.0

   在5天前用過餐

   1. 整體 2
   2. 食物 4
   3. 服務 1
   4. 氛圍 4

   We came for my birthday was very disappointed. It took a long time for anyone to take a drinks order, it was then a massive wait to get the drinks, the drink order was also incorrect. Throughout the whole meal nobody came to ask us if we wanted more drinks, even though the waitress came looked at the empty glasses on the table and walked away again. The service was extremely disappointing, to then add 10% service charge was insulting. We asked for this to be taken off. Extremely disappointing experience, especially on my birthday. However I will state that the food was excellent.
   

   Lucia - York已在2天前回覆

   Hi Stacy, Thank you for taking the time to share your feedback, and first and foremost, happy belated birthday. We’re sincerely sorry to hear that your special day was marred by poor service — that is absolutely not the experience we aim to provide. We’re pleased to know you enjoyed the food, but it’s deeply disappointing that our service let you down. Your comments about the delays, lack of attention, and the incorrect drink order are taken very seriously, and we will be addressing these issues directly with our team to ensure improvements are made. After taking your feedback on board, we truly hope you might consider giving us another opportunity in the future to show you the high standard of service we strive for. Kindest Regards, Chloe
   

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8. G

   Gemma

   Yorkshire1則評論

   5.0

   在5天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Great choice of menu, staff were attentive and friendly, not at all pushy. Food was delicious and quick to arrival, I had chose the tuna steak which was yummy. We were offered water as we sat down and there was a great drinks choice too. Would happily recommend and return again.
   

   Lucia - York已在2天前回覆

   Hi Gemma, Thank you for taking the time to leave such a lovely 5* review! I'm delighted to hear of your most recent experience and will be sure to pass on all your kind comments to both the kitchen and front of house team who'll be thrilled! I do hope we have the pleasure of welcoming you back to our restaurant in the near future! Kindest Regards, Chloe
   

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9. R

   Rebecca

   Newcastle1則評論

   5.0

   在6天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   What a fantastic restaurant. Food was delicious and the service was excellent. I would highly recommend this restaurant.
   

   Lucia - York已在2天前回覆

   Hi Rebecca, Thank you for taking the time to leave a beaming 5* review! I'm delighted to hear of your most recent experience and will be sure to pass on all your kind comments to both the kitchen and front of house team who'll be thrilled! I do hope we have the pleasure of welcoming you back to our restaurant in the near future! Kindest Regards, Chloe
   

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10. P

    Phelan

    Yorkshire1則評論

    5.0

    在6天前用過餐

    1. 整體 5
    2. 食物 4
    3. 服務 5
    4. 氛圍 5

    They were very polite and respectful and made our meal very enjoyable, however they put mushrooms in the pasta when asked not too but besides that it was perfect.
    

    Lucia - York已在2天前回覆

    Hi Phelan, Thank you so much for taking the time to leave a 5-star review! We're thrilled to hear you had an enjoyable experience and appreciated the service. We sincerely apologize for the oversight with the mushrooms in your pasta — we take all special requests seriously and will use your feedback to help improve our attention to detail. We hope to welcome you back soon for an even better experience! Kindest Regards, Chloe
    

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