Lucia - York

Commentaires sur le restaurant Lucia - York de personnes qui y ont mangé. Selon des cotes récentes.

1. I

   Ian

   Yorkshire8 commentaires

   5.0

   A mangé au restaurant aujourd'hui

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Delicious food, friendly and efficient service. Recommended.
   

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2. A

   Annabelle

   Amsterdam1 commentaire

   5.0

   Y est allé il y a 1 jour

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Lovely atmosphere, came for food as part of a hen do and had the most unreal food and drinks. Was very reasonably priced and host staff were very accommodating and attentive! Couldn’t have chosen anywhere better!
   

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3. I

   Ian

   Oxford10 commentaires

   5.0

   Y est allé il y a 1 jour

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   We had a family gathering with 10 people. The food and service was impeccable. Such a lovely bright restaurant and atmosphere.
   

   Lucia - YorkA répondu aujourd'hui

   Hi Ian, Thank you so much for taking the time to leave a beaming 5* review! I'm delighted to hear of your most recent experience and will be sure to pass on all your kind comments to both the kitchen and front of house team who'll be thrilled! I do hope we have the pleasure of welcoming you back to our restaurant in the near future! Kindest Regards, Chloe
   

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4. H

   Hannah

   Edinburgh1 commentaire

   5.0

   Y est allé il y a 1 jour

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Staff were so friendly, helpful and service was so quick
   

   Lucia - YorkA répondu aujourd'hui

   Hi Hannah, Thank you for taking the time to leave a wonderful 5* review! I'm delighted to hear of your most recent experience and will be sure to pass on your praises to both the kitchen and front of house team who'll be thrilled! I do hope we have the pleasure of welcoming you back to our restaurant in the near future! Kindest Regards, Chloe
   

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5. M

   Mick

   Yorkshire1 commentaire

   4.0

   Y est allé il y a 3 jours

   1. Cote globale 4
   2. Nourriture 4
   3. Service 5
   4. Ambiance 5

   Excellent service nice clean restaurant well worth the experience, cannot fault the dining experience
   

   Lucia - YorkA répondu il y a 1 jour

   Hi Mick, Thank you for taking the time to leave a wonderful review! I'm delighted to hear of your most recent experience and will be sure to pass on your praises to both the kitchen and front of house team who'll be thrilled! I do hope we have the pleasure of welcoming you back to our restaurant in the near future! Kindest Regards, Chloe
   

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6. R

   Robert

   Yorkshire1 commentaire

   5.0

   Y est allé il y a 5 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Fantastic looking restaurant, beautiful decor inside, we sat outside on the heated terrace. Service was great, the menu had plenty of options, food was gorgeous and the bill very reasonable. We’ll be back!!
   

   Lucia - YorkA répondu il y a 1 jour

   Hi Robert, Thank you for taking the time to leave such a lovely 5* review! I'm delighted to hear of your most recent experience and will be sure to pass on all your kind comments to both the kitchen and front of house team who'll be thrilled! I do hope we have the pleasure of welcoming you back to our restaurant in the near future! Kindest Regards, Chloe
   

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7. P

   Peter

   Yorkshire2 commentaires

   5.0

   Y est allé il y a 7 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Always beautiful food set in a relaxed atmosphere.
   

   Lucia - YorkA répondu il y a 4 jours

   Hi Peter, Thank you for taking the time to leave a beaming 5* review! I'm delighted to hear of your most recent experience and will be sure to pass on your praises to both the kitchen and front of house team who'll be thrilled! I do hope we have the pleasure of welcoming you back to our restaurant in the near future! Kindest Regards, Chloe
   

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8. C

   Chloe

   Leicestershire1 commentaire

   5.0

   Y est allé il y a 7 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Gorgeous interior, fantastic food. Absolute 10/10. Friendly staff including Matt.
   

   Lucia - YorkA répondu il y a 4 jours

   Hi Chloe, Thank you for taking the time to leave a wonderful 5* review! I'm delighted to hear of your most recent experience and will be sure to pass on your praises to both the kitchen and front of house team who'll be thrilled! I do hope we have the pleasure of welcoming you back to our restaurant in the near future! Kindest Regards, Chloe
   

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9. M

   Madii

   Yorkshire1 commentaire

   3.0

   Y est allé il y a 7 jours

   1. Cote globale 3
   2. Nourriture 4
   3. Service 3
   4. Ambiance 2

   Not at all the experience we were expecting. Given Lucia's claims to enforce a dress code (which was unclear and not enforced), the overall atmosphere did nothing to provide the dining experience the price tag suggested one would receive. Remixed pop music, dark but not atmospheric (we saw someone else using their phone torch to read the menu), and overcrowded. The food was our biggest drawback. It was enjoyable, however we wouldn't go as far as to say it was anything extraordinary. For the price, we would have expected much better than a small serving of pasta swimming in tomato flavoured water, or a lumpy carbonara. Of course, this was our first visit, and it was a busy weekend so this is not at all an attack on kitchen staff or servers - they were all incredibly polite despite how busy it was, and it was a joy to be served by them! Overall, some better lighting - perhaps soft warm lights against the walls rather than a singular fake candle on the tables (which I DID appreciate it not being real as fire hazards are a huge risk), improvements to the music choice - perhaps something more fitting to the atmosphere they're obviously trying to create - and clearer dress code that is ACTUALLY enforced.
   

   Lucia - YorkA répondu aujourd'hui

   Hi Madii, Thank you for sharing your feedback. We're sorry to hear your experience at Lucia didn’t meet expectations. While we're pleased you found our team warm and professional, we regret that both the food and atmosphere fell short. We’ve noted your comments on lighting, music, and dress code. For clarity, we do outline a smart-casual dress code in our booking terms and conditions, but we’ll review how this is communicated and enforced. Your feedback is appreciated and has been shared with our team as we continue to improve. We hope to welcome you back for a more enjoyable visit. Kindest Regards, Chloe
   

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10. S

    Shaun

    Londres5 commentaires

    5.0

    Y est allé il y a 7 jours

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    Really nice Sunday Lunch. Service was very good and value for money.
    

    Lucia - YorkA répondu il y a 4 jours

    Hi Shaun, Thank you for taking the time to leave such a lovely 5* review! I'm delighted to hear of your most recent experience and will be sure to pass on your praises to both the kitchen and front of house team who'll be thrilled! I do hope we have the pleasure of welcoming you back to our restaurant in the near future! Kindest Regards, Chloe
    

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