Lucia - York

Commentaires sur le restaurant Lucia - York de personnes qui y ont mangé. Selon des cotes récentes.

1. P

   Peter

   Yorkshire2 commentaires

   5.0

   Y est allé il y a 3 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Always beautiful food set in a relaxed atmosphere.
   

   Lucia - YorkA répondu aujourd'hui

   Hi Peter, Thank you for taking the time to leave a beaming 5* review! I'm delighted to hear of your most recent experience and will be sure to pass on your praises to both the kitchen and front of house team who'll be thrilled! I do hope we have the pleasure of welcoming you back to our restaurant in the near future! Kindest Regards, Chloe
   

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2. C

   Chloe

   Leicestershire1 commentaire

   5.0

   Y est allé il y a 3 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Gorgeous interior, fantastic food. Absolute 10/10. Friendly staff including Matt.
   

   Lucia - YorkA répondu aujourd'hui

   Hi Chloe, Thank you for taking the time to leave a wonderful 5* review! I'm delighted to hear of your most recent experience and will be sure to pass on your praises to both the kitchen and front of house team who'll be thrilled! I do hope we have the pleasure of welcoming you back to our restaurant in the near future! Kindest Regards, Chloe
   

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3. M

   Madii

   Yorkshire1 commentaire

   3.0

   Y est allé il y a 3 jours

   1. Cote globale 3
   2. Nourriture 4
   3. Service 3
   4. Ambiance 2

   Not at all the experience we were expecting. Given Lucia's claims to enforce a dress code (which was unclear and not enforced), the overall atmosphere did nothing to provide the dining experience the price tag suggested one would receive. Remixed pop music, dark but not atmospheric (we saw someone else using their phone torch to read the menu), and overcrowded. The food was our biggest drawback. It was enjoyable, however we wouldn't go as far as to say it was anything extraordinary. For the price, we would have expected much better than a small serving of pasta swimming in tomato flavoured water, or a lumpy carbonara. Of course, this was our first visit, and it was a busy weekend so this is not at all an attack on kitchen staff or servers - they were all incredibly polite despite how busy it was, and it was a joy to be served by them! Overall, some better lighting - perhaps soft warm lights against the walls rather than a singular fake candle on the tables (which I DID appreciate it not being real as fire hazards are a huge risk), improvements to the music choice - perhaps something more fitting to the atmosphere they're obviously trying to create - and clearer dress code that is ACTUALLY enforced.
   

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4. S

   Shaun

   Londres5 commentaires

   5.0

   Y est allé il y a 3 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Really nice Sunday Lunch. Service was very good and value for money.
   

   Lucia - YorkA répondu aujourd'hui

   Hi Shaun, Thank you for taking the time to leave such a lovely 5* review! I'm delighted to hear of your most recent experience and will be sure to pass on your praises to both the kitchen and front of house team who'll be thrilled! I do hope we have the pleasure of welcoming you back to our restaurant in the near future! Kindest Regards, Chloe
   

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5. S

   Stacy

   Liverpool2 commentaires

   2.0

   Y est allé il y a 3 jours

   1. Cote globale 2
   2. Nourriture 4
   3. Service 1
   4. Ambiance 4

   We came for my birthday was very disappointed. It took a long time for anyone to take a drinks order, it was then a massive wait to get the drinks, the drink order was also incorrect. Throughout the whole meal nobody came to ask us if we wanted more drinks, even though the waitress came looked at the empty glasses on the table and walked away again. The service was extremely disappointing, to then add 10% service charge was insulting. We asked for this to be taken off. Extremely disappointing experience, especially on my birthday. However I will state that the food was excellent.
   

   Lucia - YorkA répondu aujourd'hui

   Hi Stacy, Thank you for taking the time to share your feedback, and first and foremost, happy belated birthday. We’re sincerely sorry to hear that your special day was marred by poor service — that is absolutely not the experience we aim to provide. We’re pleased to know you enjoyed the food, but it’s deeply disappointing that our service let you down. Your comments about the delays, lack of attention, and the incorrect drink order are taken very seriously, and we will be addressing these issues directly with our team to ensure improvements are made. After taking your feedback on board, we truly hope you might consider giving us another opportunity in the future to show you the high standard of service we strive for. Kindest Regards, Chloe
   

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6. G

   Gemma

   Yorkshire1 commentaire

   5.0

   Y est allé il y a 3 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great choice of menu, staff were attentive and friendly, not at all pushy. Food was delicious and quick to arrival, I had chose the tuna steak which was yummy. We were offered water as we sat down and there was a great drinks choice too. Would happily recommend and return again.
   

   Lucia - YorkA répondu aujourd'hui

   Hi Gemma, Thank you for taking the time to leave such a lovely 5* review! I'm delighted to hear of your most recent experience and will be sure to pass on all your kind comments to both the kitchen and front of house team who'll be thrilled! I do hope we have the pleasure of welcoming you back to our restaurant in the near future! Kindest Regards, Chloe
   

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7. R

   Rebecca

   Newcastle1 commentaire

   5.0

   Y est allé il y a 4 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   What a fantastic restaurant. Food was delicious and the service was excellent. I would highly recommend this restaurant.
   

   Lucia - YorkA répondu aujourd'hui

   Hi Rebecca, Thank you for taking the time to leave a beaming 5* review! I'm delighted to hear of your most recent experience and will be sure to pass on all your kind comments to both the kitchen and front of house team who'll be thrilled! I do hope we have the pleasure of welcoming you back to our restaurant in the near future! Kindest Regards, Chloe
   

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8. P

   Phelan

   Yorkshire1 commentaire

   5.0

   Y est allé il y a 4 jours

   1. Cote globale 5
   2. Nourriture 4
   3. Service 5
   4. Ambiance 5

   They were very polite and respectful and made our meal very enjoyable, however they put mushrooms in the pasta when asked not too but besides that it was perfect.
   

   Lucia - YorkA répondu aujourd'hui

   Hi Phelan, Thank you so much for taking the time to leave a 5-star review! We're thrilled to hear you had an enjoyable experience and appreciated the service. We sincerely apologize for the oversight with the mushrooms in your pasta — we take all special requests seriously and will use your feedback to help improve our attention to detail. We hope to welcome you back soon for an even better experience! Kindest Regards, Chloe
   

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9. A

   Angela

   Yorkshire1 commentaire

   3.0

   Y est allé il y a 4 jours

   1. Cote globale 3
   2. Nourriture 4
   3. Service 3
   4. Ambiance 5

   Bottomless brunch is good value for money, portion sizes are plentiful, nice and varied options. The downside is the drinks were rancid (Bellinis and Mimosa). Only ended up having 2 alcoholic drinks because I couldn't barely bring myself to drink it.
   

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10. D

    Deborah

    Yorkshire2 commentaires

    5.0

    Y est allé il y a 4 jours

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    Fantastic experience, the service was prompt, courteous and professional. Food was absolutely delicious. I would highly recommend Lucias, I will be coming back again and again 10 out of 10. Thankyou Lucias.
    

    Lucia - YorkA répondu aujourd'hui

    Hi Deborah, Thank you for taking the time to leave a beaming 5* review! I'm delighted to hear of your most recent experience and will be sure to pass on all your kind comments to both the kitchen and front of house team who'll be thrilled! I do hope we have the pleasure of welcoming you back to our restaurant in the near future! Kindest Regards, Chloe
    

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