Lucia - York

Lucia - York reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Annabelle

   Amsterdam1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely atmosphere, came for food as part of a hen do and had the most unreal food and drinks. Was very reasonably priced and host staff were very accommodating and attentive! Couldn’t have chosen anywhere better!
   

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2. I

   Ian

   Oxford10 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a family gathering with 10 people. The food and service was impeccable. Such a lovely bright restaurant and atmosphere.
   

   Lucia - YorkResponded today

   Hi Ian, Thank you so much for taking the time to leave a beaming 5* review! I'm delighted to hear of your most recent experience and will be sure to pass on all your kind comments to both the kitchen and front of house team who'll be thrilled! I do hope we have the pleasure of welcoming you back to our restaurant in the near future! Kindest Regards, Chloe
   

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3. H

   Hannah

   Edinburgh1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staff were so friendly, helpful and service was so quick
   

   Lucia - YorkResponded today

   Hi Hannah, Thank you for taking the time to leave a wonderful 5* review! I'm delighted to hear of your most recent experience and will be sure to pass on your praises to both the kitchen and front of house team who'll be thrilled! I do hope we have the pleasure of welcoming you back to our restaurant in the near future! Kindest Regards, Chloe
   

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4. M

   Mick

   Yorkshire1 review

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Excellent service nice clean restaurant well worth the experience, cannot fault the dining experience
   

   Lucia - YorkResponded 1 day ago

   Hi Mick, Thank you for taking the time to leave a wonderful review! I'm delighted to hear of your most recent experience and will be sure to pass on your praises to both the kitchen and front of house team who'll be thrilled! I do hope we have the pleasure of welcoming you back to our restaurant in the near future! Kindest Regards, Chloe
   

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5. R

   Robert

   Yorkshire1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic looking restaurant, beautiful decor inside, we sat outside on the heated terrace. Service was great, the menu had plenty of options, food was gorgeous and the bill very reasonable. We’ll be back!!
   

   Lucia - YorkResponded 1 day ago

   Hi Robert, Thank you for taking the time to leave such a lovely 5* review! I'm delighted to hear of your most recent experience and will be sure to pass on all your kind comments to both the kitchen and front of house team who'll be thrilled! I do hope we have the pleasure of welcoming you back to our restaurant in the near future! Kindest Regards, Chloe
   

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6. P

   Peter

   Yorkshire2 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always beautiful food set in a relaxed atmosphere.
   

   Lucia - YorkResponded 4 days ago

   Hi Peter, Thank you for taking the time to leave a beaming 5* review! I'm delighted to hear of your most recent experience and will be sure to pass on your praises to both the kitchen and front of house team who'll be thrilled! I do hope we have the pleasure of welcoming you back to our restaurant in the near future! Kindest Regards, Chloe
   

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7. C

   Chloe

   Leicestershire1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Gorgeous interior, fantastic food. Absolute 10/10. Friendly staff including Matt.
   

   Lucia - YorkResponded 4 days ago

   Hi Chloe, Thank you for taking the time to leave a wonderful 5* review! I'm delighted to hear of your most recent experience and will be sure to pass on your praises to both the kitchen and front of house team who'll be thrilled! I do hope we have the pleasure of welcoming you back to our restaurant in the near future! Kindest Regards, Chloe
   

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8. M

   Madii

   Yorkshire1 review

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   Not at all the experience we were expecting. Given Lucia's claims to enforce a dress code (which was unclear and not enforced), the overall atmosphere did nothing to provide the dining experience the price tag suggested one would receive. Remixed pop music, dark but not atmospheric (we saw someone else using their phone torch to read the menu), and overcrowded. The food was our biggest drawback. It was enjoyable, however we wouldn't go as far as to say it was anything extraordinary. For the price, we would have expected much better than a small serving of pasta swimming in tomato flavoured water, or a lumpy carbonara. Of course, this was our first visit, and it was a busy weekend so this is not at all an attack on kitchen staff or servers - they were all incredibly polite despite how busy it was, and it was a joy to be served by them! Overall, some better lighting - perhaps soft warm lights against the walls rather than a singular fake candle on the tables (which I DID appreciate it not being real as fire hazards are a huge risk), improvements to the music choice - perhaps something more fitting to the atmosphere they're obviously trying to create - and clearer dress code that is ACTUALLY enforced.
   

   Lucia - YorkResponded today

   Hi Madii, Thank you for sharing your feedback. We're sorry to hear your experience at Lucia didn’t meet expectations. While we're pleased you found our team warm and professional, we regret that both the food and atmosphere fell short. We’ve noted your comments on lighting, music, and dress code. For clarity, we do outline a smart-casual dress code in our booking terms and conditions, but we’ll review how this is communicated and enforced. Your feedback is appreciated and has been shared with our team as we continue to improve. We hope to welcome you back for a more enjoyable visit. Kindest Regards, Chloe
   

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9. S

   Shaun

   London5 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really nice Sunday Lunch. Service was very good and value for money.
   

   Lucia - YorkResponded 4 days ago

   Hi Shaun, Thank you for taking the time to leave such a lovely 5* review! I'm delighted to hear of your most recent experience and will be sure to pass on your praises to both the kitchen and front of house team who'll be thrilled! I do hope we have the pleasure of welcoming you back to our restaurant in the near future! Kindest Regards, Chloe
   

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10. S

    Stacy

    Liverpool2 reviews

    2.0

    Dined 7 days ago

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 4

    We came for my birthday was very disappointed. It took a long time for anyone to take a drinks order, it was then a massive wait to get the drinks, the drink order was also incorrect. Throughout the whole meal nobody came to ask us if we wanted more drinks, even though the waitress came looked at the empty glasses on the table and walked away again. The service was extremely disappointing, to then add 10% service charge was insulting. We asked for this to be taken off. Extremely disappointing experience, especially on my birthday. However I will state that the food was excellent.
    

    Lucia - YorkResponded 4 days ago

    Hi Stacy, Thank you for taking the time to share your feedback, and first and foremost, happy belated birthday. We’re sincerely sorry to hear that your special day was marred by poor service — that is absolutely not the experience we aim to provide. We’re pleased to know you enjoyed the food, but it’s deeply disappointing that our service let you down. Your comments about the delays, lack of attention, and the incorrect drink order are taken very seriously, and we will be addressing these issues directly with our team to ensure improvements are made. After taking your feedback on board, we truly hope you might consider giving us another opportunity in the future to show you the high standard of service we strive for. Kindest Regards, Chloe
    

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