Loulou Rooftop Restaurant and Lounge

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1. LM

   LaMarM

   Memphis/West TN

   9 reviews

   5.0

   9 reviews

   Dined 1 day ago

   overall5food5service4ambience5

   Great rooftop spot. Wonderful outdoor atmosphere. Friendly waitstaff.

   Report
2. AS

   AaronS

   Los Angeles

   1 review

   vip
   1.0

   1 review

   Dined 5 days ago

   overall1food3service1ambience1

   Their sound system was broken and was really boring ambiance. Employees were eating in front of customers at the bar. Staff was not very attentive even though it was very empty. Food was descent.

   Report
3. CA

   ClaudiaA

   Orange County

   1 review

   1.0

   1 review

   Dined 6 days ago

   overall1food2service1ambience2

   Our server never came once to keep in Forgot your drinks & food item Could tell the entire staff was unorganized!

   Report
4. OT

   OpenTable Diner

   Los Angeles

   1 review

   vip
   1.0

   1 review

   Dined 6 days ago

   overall1food5service1ambience5

   Terrible service - drinks were very average but expensive

   Report
5. OT

   OpenTable Diner

   Orange County

   1 review

   vip
   5.0

   1 review

   Dined 6 days ago

   overall5food5service1ambience5

   Awful service but a fun vibe! But again it’s hard to find good service lol

   Report
6. OT

   OpenTable Diner

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   overall5food4service5ambience5

   A fun vibe & good drinks! I enjoyed the live music and DJ song choices that included Afro beats & house mix!

   Report
7. CD

   CDYFoods

   1 review

   2.0

   1 review

   Dined 7 days ago

   overall2food4service3ambience1

   I wouldn't suggest going here if you are wanting a conversation. The music is so beyond loud that the waiter can barely hear you. There were children at tables near us covering their ears and clearly not a place for kids. We ended up leaving before order any food.

   Report
8. MT

   MeganTem

   Los Angeles

   1 review

   vip
   5.0

   1 review

   Dined 7 days ago

   overall5food5service5ambience5

   I will definitely be coming back to celebrate my birthday here! Such great vibes

   Report
9. A

   Annn

   1 review

   1.0

   1 review

   Dined 7 days ago

   overall1food4service2ambience2

   I chose this place mainly for the view and we sat on a table with no view. Not what I had in mind for my special birthday. No champagne even though it said there would be when I made the reservation. The worst parte was that the waitress was rushing us to leave from minute 1… so annoying and disrespectful, always trying to pick up the food and drinks while we were still eating and drinking. I was embarrassed in front of my guests. I was also told I couldn’t book dinner at an earlier time because you were “so full” but all the tables up the stairs were empty. And then when it was time to pay, there was a lot of miss-communication. Will definitely not recommend it for groups.

   Report
10. JP

    JenniferP

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5

    Absolutely loved this place! The food was great. The DJ was awesome! Will definitely be back.

    Report
11. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5

    Great experience love the atmosphere service excellent

    Report
12. OT

    OpenTable Diner

    Los Angeles

    1 review

    5.0

    1 review

    Dined on March 13, 2023

    overall5food5service5ambience5

    Great customer service and it’s a vibe

    Report
13. JB

    JaniceB

    Los Angeles

    134 reviews

    vip
    4.0

    134 reviews

    Dined on March 12, 2023

    overall4food5service5ambience4

    Came here with friends for a birthday dinner. Food and service were great. They were very accommodating when we asked to move inside as the patio is VERY loud!

    Report
14. OT

    OpenTable Diner

    New York Area

    8 reviews

    3.0

    8 reviews

    Dined on March 11, 2023

    overall3food5service2ambience4

    They make a big deal for birthdays with sparklers and a beautiful cake.

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15. LV

    LilyV

    San Diego

    3 reviews

    3.0

    3 reviews

    Dined on March 11, 2023

    overall3food2service4ambience3

    Service started out great but the food was just ok. The chicken sandwich was undercooked so I stopped eating it as soon I noticed. The pizza we ordered had a hair on it. The server didn’t come around to ask how our food was but we didn’t bother to get his attention because we were over it, grossed out and wanted to leave.

    Report
16. TS

    TaniS

    1 review

    5.0

    1 review

    Dined on March 10, 2023

    overall5food5service5ambience5

    Everything was perfect! Ambiance, food, Thursday night’s live band and more! Will definitely come back.

    Report
17. OT

    OpenTable Diner

    Seattle

    7 reviews

    vip
    5.0

    7 reviews

    Dined on March 7, 2023

    overall5food5service5ambience5

    Great food, amazing service with a beautiful view. Perfect for date night and for casual chilling.

    Report
18. M

    jayM

    Los Angeles

    18 reviews

    vip
    5.0

    18 reviews

    Dined on March 6, 2023

    overall5food5service5ambience5

    Loved the service, the food and their dinks. Eveything was perfect just like theie view..

    Report
19. OT

    OpenTable Diner

    Los Angeles

    3 reviews

    4.0

    3 reviews

    Dined on March 4, 2023

    overall4food5service3ambience5

    The food was absolutely delicious, great music and decor. The only downside is it being extremely cold not enough heaters for us. It was really hard to enjoy everything with us shivering and my hands cramp when they get cold.

    Report
20. a

    alexjohnson

    New York Area

    15 reviews

    vip
    3.0

    15 reviews

    Dined on March 1, 2023

    overall3food3service4ambience4

    Fine. Two things though. First, the non-alcoholic options are “Coke products,” and sparkling water. So, kids’ drinks, or water… which is $8 a bottle. In 2023 that’s surprising. Second, there’s a 4% service charge that is “for the kitchen.” Isn’t that what the price of the food is? This isn’t about the server or regular tip, it’s something else: like the cover charge you might get in some European countries. It’s not much, but it is tacky. Lastly, it might be nice if staff knew that knife and fork apart = still eating; knife and fork together = finished. Hardly a tragedy but do people who work in a restaurant really not know this? All in all not bad, but this is not the Cheesecake Factory next door, and so really should be better.

    Report
21. OT

    OpenTable Diner

    Los Angeles

    1 review

    vip
    5.0

    1 review

    Dined on February 27, 2023

    overall5food5service5ambience5

    Great new restaurant. Good music, drinks, food and vibe- will be successful! Can’t wait to be back.

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22. OT

    OpenTable Diner

    San Francisco

    13 reviews

    vip
    5.0

    13 reviews

    Dined on February 26, 2023

    overall5food5service5ambience5

    Took a girl here for our first date and the service, food, and ambiance was all phenomenal! Shoutout to our waiter Holly for taking care of us!

    Report
23. RL

    RestaurantLover

    Los Angeles

    1 review

    5.0

    1 review

    Dined on February 26, 2023

    overall5food5service5ambience5

    great ambiance - completely renovated (located on 3rd Street where Sonoma Wine Gardens used to be)

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24. OT

    OpenTable Diner

    Orange County

    70 reviews

    vip
    2.0

    70 reviews

    Dined on February 21, 2023

    overall2food3service1ambience4

    Terrible service — from start to finish. We walked in with reservations; no one greeted us or even acknowledged our presence until we said something. Once seated, the waiter took our order quickly and was never to be seen again. We couldn’t order more food or drinks; not even a refill of water — we had nearly waived down every single worker; it almost seemed like they were trained to ignore customers. To make matters worse, they didn’t even bring us napkins or utensils. We had to wipe our hands on the edge of the plates and eat with our fingers. Avoid coming here!! You have no view of the ocean, service is super bad, and the food is average… so many other better places in Santa Monica.

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25. OT

    OpenTable Diner

    Los Angeles

    3 reviews

    3.0

    3 reviews

    Dined on February 21, 2023

    overall3food4service1ambience4

    Service was incredibly slow.

    Report
26. E

    Erndogg

    1 review

    2.0

    1 review

    Dined on February 20, 2023

    overall2food4service2ambience3

    The restaurant was nice the service was a little slow because there was heavy volume of customers.that day I don’t think they were prepared for it. And also there was not valet service available . So it was stressful getting to our reservation on time we had to park in the mall parking lot. Otherwise it was an enjoyable experience

    Report
27. JH

    JeremyH

    Los Angeles

    7 reviews

    vip
    2.0

    7 reviews

    Dined on February 20, 2023

    overall2food2service1ambience3

    Very average food. Service was non existent and despite us bringing it to their attention several times, it seemed like it didn’t register. Too bad as it has potential to be a fun place.

    Report
28. E

    Elle

    London

    1 review

    2.0

    1 review

    Dined on February 20, 2023

    overall2food2service1ambience3

    Food was ok, not incredible. Unfortunately the service was particularly slow and although a beautiful setting, lacked.

    Report
29. d

    dmasta

    Los Angeles

    4 reviews

    vip
    4.0

    4 reviews

    Dined on February 19, 2023

    overall4food4service3ambience5

    Went there for a birthday brunch, and quite a few groups had the same idea. It felt just like South Beach in Miami with the energy and music! Place is super fun but also a little chaotic, which is why I only rated the service 3 stars. They were super friendly, but it was pretty slow. We had a 2:15pm reservation, and we didn't leave until after 4pm. Most of the time was spent waiting for the drinks and food. The lava cake we ordered took over 25 minutes. But the place was super fun, and we will be back. Just don't go during brunch if you're on a schedule.

    Report
30. PL

    PamL

    Los Angeles

    12 reviews

    vip
    5.0

    12 reviews

    Dined on February 19, 2023

    overall5food5service5ambience5

    So much fun, coming back immediately!!

    Report
31. AM

    AliciaM

    Washington DC

    5 reviews

    5.0

    5 reviews

    Dined on February 19, 2023

    overall5food5service5ambience5

    Had a great time at brunch here. Food was great, service was great, ambiance was beautiful. Great place for a birthday brunch!

    Report
32. V

    Vivi

    Los Angeles

    10 reviews

    vip
    3.0

    10 reviews

    Dined on February 19, 2023

    overall3food3service2ambience4

    We consistently had to call our waitress back ourselves, she never once came in to check on us, only to deliver our food. We asked for the same condiments multiple times and finally got it when we were almost done with our appetizers. We ordered escargot’s, since it is a French restaurant, and they were extremely bland and tasted as if it had just been boiled and served in water. The end of the night basically turned into a DJ club night while everyone was still eating dinner and it was extremely loud for no reason. Will probably not come back.

    Report
33. OT

    OpenTable Diner

    San Francisco

    1 review

    3.0

    1 review

    Dined on February 18, 2023

    overall3food2service5ambience3

    Nice staff, glam atmosphere. Drinks from bar seemed watery (wait staff tasted one and agreed--it was sent back and came back in a smaller glass). Both main courses were ordinary, but one was served not even warm. Salads were very good.

    Report
34. TL

    TanyaL

    Los Angeles

    1 review

    3.0

    1 review

    Dined on February 17, 2023

    overall3food3service3ambience4

    The Menu needs to be expanded...too limited. Food was ok.

    Report
35. YE

    YasamanE

    1 review

    3.0

    1 review

    Dined on February 15, 2023

    overall3food4service2ambience3

    We had a reservation at 9 pm. We ended up at the table at 9:15, and they only started giving service to us at 10:15! We were almost helpless on Valentine's day!

    Report
36. RE

    REDS24

    Los Angeles

    1 review

    2.0

    1 review

    Dined on February 15, 2023

    overall2food3service2ambience3

    Went for Valentine's Day. Felt that the servers did their best, but it was clear that the restaurant had too many tables. Took us 45 minutes just to get water. Food was ok, but given how long we were waiting, definitely wasn't worth it.

    Report
37. J

    Julie

    1 review

    2.0

    1 review

    Dined on February 15, 2023

    overall2food1service3ambience2

    The food was trash for the price. Best thing was the tart for dessert. Valentine’s Day menu was garbage. Overpriced

    Report
38. OT

    OpenTable Diner

    Los Angeles

    1 review

    1.0

    1 review

    Dined on February 15, 2023

    overall1food3service1ambience3

    Very unorganized! Not the servers fault . She was very pleasant . 2hrs waiting for app. Course . Food runners taking food to wrong tables . You can tell they were understaff . Need to organized an event better .

    Report
39. UA

    UAAA

    1 review

    2.0

    1 review

    Dined on February 15, 2023

    overall2food1service1ambience5

    I'm so very sad to leave this review because I quite badly wanted to like this place. Went for the valentine's days pre fixe menu. The French jazz band was exceptional, the ambience excellent, the drinks good. Sadly it took 45 mins to receive our appetizer. I get it, it's valentine's day and they are busy. The entree took another 40 mins. This was after we had already spoken to the waitress (who never once said sorry) and the hostess. The entree arrived....well, we ordered a medium well steak, and it was RAW. Not rare, RAW. See the attached picture. When I politely mentioned it to the waitress, all she said was "so you want another?" The dessert came...well the profiteroles tasted cold and dry like they were straight out of the freezer. The bill, close the $300...for raw meat. We, sadly won't be returning.

    Report
40. OT

    OpenTable Diner

    Los Angeles

    1 review

    1.0

    1 review

    Dined on February 15, 2023

    overall1food3service1ambience4

    Had a really rough experience here on Valentines Day. Waited at every step of the experience and didn’t have a server other than the uninspired iPad holding person who would stop by our table every 40 minutes. The portions were fairly small for our 99 pre fix menu and we felt very unattended. The seats and tables were so together that you could easily hear the conversations next to you, and we were even interrupted by a person next to us saying that they had been listening to us the whole time. Also they gave out a few blankets and a greeter rudely asked if my girlfriend was “still using hers” despite it clearly being wrapped around her shoulders Lol. Won’t be recommending and hoping for some compensation to help us from this ripoff. Probably going to write a review on Yelp too so more people can be warned.

    Report