Lone Star Texas Grill - Ancaster

Lone Star Texas Grill - Ancaster​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. N

   Nicholas

   シアトル・イースタンワシントン評価・口コミ (3)

   5.0

   7日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 4
   4. 雰囲気 5

   Enjoyed a double date evening. Yummy Queso and chips, and the quesadillas, enchiladas, and wings were all good. Felt a little rushed through the meal and the noise was a bit high, but overall good time.
   

   Lone Star Texas Grill - Ancaster1日前に返信済み

   Thanks Nicholas! We're happy to hear you enjoyed your visit, and look forward to welcoming you again soon.
   

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2. Z

   Zelia

   トロント・オンタリオ評価・口コミ (1)

   5.0

   2025年4月20日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Service was great, food was great, great atmosphere, we all had a great time celebrating Easter dinner 😊
   

   Lone Star Texas Grill - Ancaster2025年4月24日に返信済み

   Dear Zelia, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

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3. G

   Glenn

   エドモントン・北アルバータ評価・口コミ (1)

   3.0

   2025年4月12日にご来店

   1. 総合評価 3
   2. 料理 2
   3. サービス 5
   4. 雰囲気 3

   Our server was great. The new leaner menu is good but the items are overpriced for the portions received. The 8 turos we ordered were over fried and hard in the middle. Between 3 people we ate 6 and couldn't stomach the last 2 due to toughness. The manager came around and asked us how our meal was. We reported that the Turo's seemed to be over fried as they were tough throughout and we couldn't finish the last two. The manager replied the Turo's were not his favorite and to try the apple sizzler next time which he recommended then walked away. The server also asked us about our meal which we again commented on the Turo's. She replied that she would speak to the manager which we replied to by informing her the manager had already asked us about our meal and we had brought up the Turo's which he had simply walked away from. She spoke to the manager whom decided to take 25% off the price of the Turo's. 25% off the price of the Turo's equals the cost of the 2 Turo's we could not stomach. Lone Star should be more diligent in the hiring of their manager's and train them in respect to dealing with customer service. If food is not eaten due to it being unpalatable, I expect an apology from the manager and the cost of the item removed from the bill not the manager stating the items is not one of his favorites on the menu and recommending another item for our next visit, then walking off, later crediting the cost of the 2 items not eaten after the waitress had to speak to him about the situation. This manger apparently forgot that he represents Lone Star and is acting or our behalf. Our server should be managing the restaurant as she's an excellent server and knows how to relate with customers. The manager we dealt with hasn't a clue about customer service or relations. We dine at Lone Star at least once a month, travelling from Aylmer to Ancaster, Cambridge, Milton or Oakville to dine, since the closing of the London operation. Last 3 dining experiences a disaster. Call me
   

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4. K

   KIMBERLEY VIP

   トロント・オンタリオ評価・口コミ (1)

   1.0

   2025年4月11日にご来店

   1. 総合評価 1
   2. 料理 2
   3. サービス 2
   4. 雰囲気 2

   Usually enjoy… worst visit EVER! One small bowl of complimentary chips and salsa for 5 guests. When asked for additional was charged. Taco salad had no lettuce … what a joke! Sent it back got no compensation nor apology!
   

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5. C

   Chris VIP

   トロント・オンタリオ評価・口コミ (16)

   5.0

   2025年4月5日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Another great feast of Fajitas! Good service and very friendly staff, as always.
   

   Lone Star Texas Grill - Ancaster2025年4月7日に返信済み

   Thank you so much for your positive feedback Chris!
   

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6. V

   Victor Andres

   トロント・オンタリオ評価・口コミ (1)

   4.0

   2025年4月5日にご来店

   1. 総合評価 4
   2. 料理 5
   3. サービス 5
   4. 雰囲気 4

   Ribs average. The aged Rib-eye steak was delicious.
   

   Lone Star Texas Grill - Ancaster2025年4月14日に返信済み

   Thanks for your feedback Victor!
   

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7. T

   Tyler

   トロント・オンタリオ評価・口コミ (1)

   5.0

   2025年4月4日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Amazing service from Alabama. Smash burger is the best ive ever have.
   

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8. M

   Michael

   トロント・オンタリオ評価・口コミ (2)

   5.0

   2025年3月29日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 4

   Lone Star was very busy, accommodating several large parties, but our server Phoenix made sure we received excellent service. The food was delicious, well-portioned and reasonably priced. Will return!
   

   Lone Star Texas Grill - Ancaster2025年3月30日に返信済み

   Thanks Michael! We're happy to hear you enjoyed your visit, and look forward to welcoming you again soon.
   

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9. OT

   OpenTable ダイナー

   ラスベガス評価・口コミ (2)

   5.0

   2025年3月22日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Great experience every time, food is amazing and service always excellent
   

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10. D

    Dan

    トロント・オンタリオ評価・口コミ (1)

    5.0

    2025年3月15日にご来店

    1. 総合評価 5
    2. 料理 4
    3. サービス 5
    4. 雰囲気 4

    Great service very friendly staff enjoyable evening
    

    Lone Star Texas Grill - Ancaster2025年3月16日に返信済み

    Dear Dan, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
    

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