Lona Cocina Tequileria

Commentaires sur le restaurant Lona Cocina Tequileria de personnes qui y ont mangé. Selon des cotes récentes.

1. C

   Camila

   Unspecified2 commentaires

   4.0

   Y est allé il y a 2 jours

   1. Cote globale 4
   2. Nourriture 5
   3. Service 3
   4. Ambiance 5

   The flower and mimosa at the entrance were a special touch for Mother’s Day. The food was good, ambiance was great, and view was beautiful. My server was not attentive and in a rush to leave, when asked for ice he grabbed it from the cooler that their water bottles were in (unsanitary)! Fortunately the bussers helped my table throughout our brunch. If the buffet room was less hot and better organized for shorter/faster lines, I would’ve given it 5 stars .
   

   Lona Cocina TequileriaA répondu aujourd'hui

   Hi Camila, Thank you for choosing Lona Cocina Tequileria for your Mother's Day celebration. We're thrilled to hear that you enjoyed our flower and mimosa, the ambiance, and the beautiful view. We're also glad to know that our team was able to assist your table throughout your brunch. However, we're sorry to hear about your experience with our service. We strive to provide attentive, prompt service to all our guests and it's clear we missed the mark on this occasion. We appreciate your feedback and will certainly use it to improve our service. We hope you'll give us another chance to make your next visit a five-star experience. Best, Lona Cocina Tequileria Management Team.
   

   1 personne a trouvé ce commentaire utile

2. J

   John

   San Diego2 commentaires

   3.0

   Y est allé il y a 2 jours

   1. Cote globale 3
   2. Nourriture 4
   3. Service 4
   4. Ambiance 2

   Went to the Mother's Day Brunch here and it was immediately clear they had way oversold this event. Everything was super disorganized and intensely crowded. The buffet brought out the worst kind of people who were piling their plates as high as physically possible, so much so that dishes were brought out and gone in under 3 mins. They also now use the Westin valet for beach parking so the lines for that were insane. We were directed to park in the basement and had to maneuver around garbage to get to the lobby of the hotel. Not very luxe. In the end, the food and drinks were decent and the servers were obviously doing their best in what must have been a really stressful situation, so we tipped well. However, not the relaxing beach vibe I wanted for my mom's special day. We probably won't be back.
   

   Lona Cocina TequileriaA répondu aujourd'hui

   Thanks for the feedback, John. We're sorry to hear that your Mother's Day brunch experience at Lona Cocina Tequileria didn't meet your expectations. We understand that the seating situation and the valet parking were not ideal, and we apologize for any inconvenience caused. We're glad to hear that you enjoyed the food and drinks and found our staff to be competent. Your feedback is invaluable to us as we strive to improve our guests' experiences. We hope you'll reconsider and give us another chance to provide a better experience. Best, The Management Team
   

   1 personne a trouvé ce commentaire utile

3. M

   Mitchell VIP

   New York City11 commentaires

   1.0

   Y est allé il y a 2 jours

   1. Cote globale 1
   2. Nourriture 2
   3. Service 3
   4. Ambiance 1

   We came before 1:15 the earliest reservations and were on the front line a while.We were told we would be able to get food and drinks for 2 hours from arrival but at 3 pm the waitress placed the check on the table. A short time after I asked for a mimosa after the waitress knocked over my margarita and was told no more drinks after 3 pm even though 2 hours after you are seated they should serve you as you pay for 2 hours of service . The supervisor Lisa stated they stop after 3 pm and do not honor the two hours even though they charge you for 2 to ours. Stay away from this scam.
   

   Lona Cocina TequileriaA répondu aujourd'hui

   Thanks for the review, Mitchell. We're sorry to hear about your experience at Lona Cocina Tequileria. We understand your frustration about not receiving your beverages after the extended hours and apologize for the inconvenience caused. We also regret any confusion about the two-hour limit. We assure you that our reservation system is not meant to restrict our service beyond the allotted time. We appreciate your feedback and will use it to improve our services. We hope to have the opportunity to serve you again in the future.
   

   1 personne a trouvé ce commentaire utile

4. M

   Mackenzie

   Grand Boston2 commentaires

   4.0

   Y est allé le 5 mai 2025

   1. Cote globale 4
   2. Nourriture 5
   3. Service 3
   4. Ambiance 5

   Super fun place to eat especially on cinco de Mayo!! We were there around 7pm and it was super busy. The food was amazing, I had the shrimp tacos and they were great! We also started with the traditional guacamole and that was delicious as well! The service was okay, she didn’t come by our table very often but I understand because it was so busy.
   

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   Lona Cocina TequileriaA répondu aujourd'hui

   Hey Mackenzie, Thanks for choosing Lona Cocina Tequileria for your Cinco de Mayo celebration! We're thrilled you enjoyed our food and found it super fun. Your positive feedback on our shrimp tacos and traditional guacamole is much appreciated! We're sorry to hear about the service, we strive for attentive service and we'll certainly look into this. We look forward to welcoming you back soon! Best, The Management Team
   

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5. A

   Andrew VIP

   Washington DC21 commentaires

   1.0

   Y est allé le 3 mai 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 4

   Awful service, could barely get the attention of wziter, then did not bring drinks ordered. Foid spitty. Guacamole excellent. Enchiladas with strange sweet sauce. Margaritas very good.
   

   Lona Cocina TequileriaA répondu aujourd'hui

   Thanks for the review, Andrew. We're truly sorry to hear about your recent experience at Lona Cocina Tequileria. It's disappointing to know that you didn't receive the level of service we strive to provide our guests. We take your feedback seriously and will address this with our team to ensure it doesn't happen again. We're glad to hear that you enjoyed our margaritas and found our guacamole to be excellent. We hope you'll give us another chance to impress you with our service and dishes on your next visit. Best regards, Lona Cocina Tequileria Management Team
   

   1 personne a trouvé ce commentaire utile

6. S

   Steve

   Géorgie côtière1 commentaire

   2.0

   Y est allé le 2 mai 2025

   1. Cote globale 2
   2. Nourriture 2
   3. Service 1
   4. Ambiance 4

   Started with the drink order that took forever to place even after the chips were literally dropped on our table. Margarita came out hot snd my husband ordered a beer with a cold glass He got the beer with a glass of ice. Ordered a salad with no onions… covered in onions… Ordered tacos with flour tortillas got corn which I hate. Lucky we got a table outside so the ambience was the only saving grace. If you’re looking for somewhere that serves the masses and no interest in you with service this is restaurant is for you.
   

   Lona Cocina TequileriaA répondu aujourd'hui

   Thanks for the review, Steve. We're sorry to hear that your experience didn't meet your expectations. We understand your frustration with the wait time and the issue with the chips. We aim to provide prompt service and high-quality food, and we're sorry we fell short in these areas during your visit. We also take your comments about the onions and the corn seriously. We'll use your feedback to improve our service. We hope you'll give us another chance to provide the ambience and service you deserve.
   

   1 personne a trouvé ce commentaire utile

7. T

   Tamara

   Denver 5 commentaires

   5.0

   Y est allé le 2 mai 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   We had the guacamole and seafood relleno and both were amazing. The white sangria was also fantastic. We had a great evening with the great food and view!
   

   Lona Cocina TequileriaA répondu aujourd'hui

   Hey Tamara, We're thrilled to hear that you had an amazing time at Lona Cocina Tequileria! We're especially glad to know that you enjoyed our guacamole, seafood relleno, and white sangria. Your kind words truly mean a lot to us. We're looking forward to welcoming you back for more great meals and views. Best, The Management Team
   

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8. B

   Barbara VIP

   Baltimore 30 commentaires

   5.0

   Y est allé le 1 mai 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Our service was excellent, our food delicious, and Lona has a really fun vibe! The lobster quesadillas were delicious and the chocolate lava cake was outstanding. We will definitely be back!
   

   • 

   Lona Cocina TequileriaA répondu le 2 mai 2025

   Thanks for the review, Barbara! We're thrilled to hear that you enjoyed your experience at Lona Cocina Tequileria. It's wonderful to know that our service, food, and especially the lobster quesadillas and chocolate lava cake hit the mark for you. We strive to create a fun and memorable dining experience for our guests, and it's always rewarding to hear when we've succeeded. We're already looking forward to your next visit!
   

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9. P

   Patrick VIP

   New York City16 commentaires

   5.0

   Y est allé le 30 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Amazing Chef’s Table dining experience. Highly recommended.
   

   Lona Cocina TequileriaA répondu le 2 mai 2025

   Thanks for the review, Patrick! We're thrilled to hear that you had an amazing Chef's Table dining experience at Lona Cocina Tequileria. Your high recommendation means a lot to us. We're glad you enjoyed the food and service. We look forward to serving you again soon!
   

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10. J

    Jorgina VIP

    San Francisco1 commentaire

    1.0

    Y est allé le 30 avril 2025

    1. Cote globale 1
    2. Nourriture 1
    3. Service 3
    4. Ambiance 2

    The food just wasn’t good. Typical hotel food. Was hoping for something better after reading the reviews. Everything was under seasoned
    

    Lona Cocina TequileriaA répondu le 2 mai 2025

    Hi Jorgina, We appreciate your feedback and we're sorry to hear that your dining experience at Lona Cocina Tequileria didn't meet your expectations. We always strive to provide our guests with flavorful and well-prepared dishes, and it seems we missed the mark this time. We're glad you enjoyed our decor and service, but we're sorry to hear that our food didn't hit the mark. We hope you'll give us another chance to impress you with our food. Thank you for your review. The Management Team
    

    1 personne a trouvé ce commentaire utile