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  5. Downtown / Loop

Lockwood Restaurant and Bar

3.9
3.9
1334 Reviews
$30 and under
Unspecified
Lockwood Executive Chef Greg Elliott has put forth the ultimate dining experience for patrons with his locally and seasonally driven menu, inspired by the Napa Valley region of California. Matched with an equally impressive wine program, Lockwood is an idyllic downtown dining destination for both business and pleasure, open for afternoon tea, breakfast, lunch and dinner service. The Bar at Lockwood is perfect for those looking to enjoy a cocktail while nestled under the glow of the historic Palmer House lobby. Visit us at Lockwood to make your reservation today.Kids eat breakfast for $4.99 Saturday and Sunday.

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This restaurant is temporarily offline. Please contact the restaurant directly or check back shortly for availability.

Private dining

Private dining

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Additional information

  • Dining style

    Casual Elegant

  • Cuisines

    Unspecified

  • Hours of operation

    Breakfast: 6:30am - 11 am; Lunch: 11 am - 2 pm; Afternoon Tea: Monday to Sunday, 2 pm - 4 pm; Dinner: 5 pm - 10 pm. Lobby Bar opens daily at 11am.

  • Phone number

    (312) 917-3404

  • Payment options

    AMEX, Diners Club, Discover, MasterCard, Visa

  • Dress code

    Casual Dress

  • Executive chef

    Chef Jason Schroeder

  • Catering

    Private Reception options are available (20-30ppl) - please contact Iriana Formato at 312-609-1954 | iriana.formato@hilton.com

  • Private party facilities

    Come for the cocktails and stay for the scenery…marvel at the striking grand lobby that dates back to Bertha Palmer befriending Claude Monet in France, where she began decorating the hotel with paintings and other artistic treasures inspired by her French heritage. The stunning features include the Tiffany & Co. 24-karat gold “Winged Angels” that weigh in at 1.25 tons each and the intricately painted ceiling mural that features 21 panels of Greek Mythology by French artiest Luis Pierre Rigal.

  • Private party contact

    Catering: (312) 422-1325

  • Neighborhood

    Downtown / Loop

  • Cross street

    Between State & Wabash

  • Parking details

    Three hour Self Park is available for $6 at 55 East Monroe with validation. Valet parking available at 17 East Monroe, self parking available at 55 East Monroe.

  • Public transit

    Lockwood Restaurant and Bar is located steps from the Monroe (Red Line) stop, as well as the Green, Orange, Brown and Purple stop on Wabash - Adams stop.

  • Entertainment

    Live Music every Thursday & Friday, in the Lobby.

  • Additional

    Banquet, Bar/Lounge, Beer, Cocktails, Counter Seating, Full Bar, Late Night, Non-Smoking, Private Room, Takeout, Wheelchair Access, Wine

What 1,334 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.9
3.9 based on all time ratings
  • 3.9Food
  • 3.9Service
  • 3.9Ambience
  • 3.6Value

NoiseModerate

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  1. OT

    OpenTable Diner

    Cleveland

    1 review

    5.0

    1 review

    Dined on March 16, 2020

    overall5food5service5ambience5
    Bringing our vacation to an end with Lockwood. Meal was very good and our waiter was awesome.
  2. SB

    SarahB

    London

    19 reviews

    4.0

    19 reviews

    Dined on March 7, 2020

    overall4food4service5ambience3
    We ate here before a show at the Symphony. Food was very good, portions are moderate which I like. Healthy options available. I’m not a huge fan of the location near hotel lobby - but loud and echoey and lacks something for ambience. Service was excellent however.
  3. MM

    MarilynM

    Chicago

    2 reviews

    3.0

    2 reviews

    Dined on March 6, 2020

    overall3food3service4ambience4
    Palmer House bar area is so beautiful- it’s not to be missed. Dinner at Lockwood allows you to see and experience the beautifully restored lobby area, yet “duck” into a quieter space for a meal, and taste the famous (and delicious) brownie.
  4. NV

    NorthfieldVic

    Chicago

    61 reviews

    vip
    4.0

    61 reviews

    Dined on March 3, 2020

    overall4food4service5ambience4
    Second time I have eaten here prior to Symphony. The service has been outstanding on both occasions and it is very convenient to Symphony Center. My sole objection is that there is not a vegetarian option on the menu. Vegetarians can order three vegie side courses but this does not provide protein. Come on, Hilton, get with the times!
  5. J

    Jpik

    Chicago

    7 reviews

    4.0

    7 reviews

    Dined on February 12, 2020

    overall4food5service4ambience5
    Pleasantly surprised. The restaurant was quiet and the food was very good.
  6. l

    larkin

    Chicago

    26 reviews

    5.0

    26 reviews

    Dined on February 7, 2020

    overall5food5service5ambience5
    Great place to go before symphony. Had a drink in the beautiful Palmer house lobby first. Delicious! Food was solid, service excellent and quiet atmosphere made conversation easy.
  7. S

    Sherry

    Chicago

    22 reviews

    vip
    4.0

    22 reviews

    Dined on January 30, 2020

    overall4food4service4ambience5
    First time. I tried during restaurant week. Limited choices, I had lobster roll - it was good. My server was great.
  8. JG

    JamesG

    Washington DC

    2 reviews

    4.0

    2 reviews

    Dined on January 11, 2020

    overall4food4service5ambience4
    My wife and I had afternoon tea at Lockwood and thoroughly enjoyed it! We would definitely go there again and recommend this restaurant to others! Service was excellent.
  9. SY

    ShelleyY

    Chicago

    7 reviews

    2.0

    7 reviews

    Dined on January 3, 2020

    overall2food1service2ambience1
    Ordered the filet & frittes. The beef had no taste whatsoever, in fact it was a cheap cut of gray matter. The French fries were good, but barely warm. The creamed spinach was decent, but could have been warmer too. This place was NOT worth the money and we only went because of it’s location. We will not be returning. I know many years ago the Palmer House was a wonderful place, but not anymore.
  10. P

    Potatoes

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined on January 1, 2020

    overall5food5service5ambience5
    We went for NYE. Perfect night: food out of this world, waiters such a great service and the place was stunning. Nice music and decoration. We will come back soon and yes yes yes we recommend this place!
  11. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on December 30, 2019

    overall5food5service5ambience5
    Outstanding! Fantastic professional service, attentive without being overbearing, delicious cuisine with beautiful presentation, luxurious surroundings.
  12. OT

    OpenTable Diner

    Indiana

    16 reviews

    3.0

    16 reviews

    Dined on December 30, 2019

    overall3food3service3ambience4
    The lobby of the Palmer is beautiful. The Christmas tree was amazing. The food was ok and the waiter was polite and attentive but not amazing. I’d go back but I won’t rave about to my friends.
  13. KM

    KathyM

    Chicago

    6 reviews

    5.0

    6 reviews

    Dined on December 29, 2019

    overall5food5service5ambience5
    The wait staff were extremely attentive. The food was outstanding and the overall ambiance of the restaurant made the dining experience extremely relaxing and enjoyable.
  14. CH

    CarlyH

    1 review

    2.0

    1 review

    Dined on December 28, 2019

    overall2food3service1ambience2
    Typical hotel restaurant experiences. Once we finally sat it took about 15 minutes for someone to greet us and take our drinks order. His excuse was that there was a section mess up which we would have been more sympathetic to if they were busy or if he apologized. We never received an alcohol drink menu which sounds silly to leave out because that's what drive sales. And the food was mediocre. Order the Buffalo Chicken Salad and the chicken was lukewarm. My friend enjoyed her Salad with apples in it so that's redeeming.
  15. FH

    FayeH

    1 review

    5.0

    1 review

    Dined on December 28, 2019

    overall5food5service5ambience5
    Our food was delicious and the service was wonderful. It was a very enjoyable experience!
  16. OT

    OpenTable Diner

    Chicago

    1 review

    2.0

    1 review

    Dined on December 26, 2019

    overall2food2service2ambience3
    My husband and I went for Christmas dinner after seeing a special prime rib dinner on the menu. I’ve never been to Lockwood before but I had high expectations because the Palmer House is so beautiful. We were extremely disappointed with our experience here. The service felt like get in and get out as quickly as possible, the food was room temperature and not what was listed on the menu, and there were kids in pajamas running around yelling and carrying water guns pretending to spray people while their parents sat at the table ignoring them. The special was $45 per plate so I was expecting something truly “special” but I feel like I should have spent $15. This dinner was such a bummer. I’m frustrated with the money we spent here and the time we took to get all dressed up. Not worth it.
  17. OT

    OpenTable Diner

    Chicago

    5 reviews

    5.0

    5 reviews

    Dined on December 25, 2019

    overall5food5service5ambience4
    Christmas Day dinner, very quiet I think because we ate early, beautiful setting, great service. Food was amazing thank you
  18. OT

    OpenTable Diner

    Chicago

    2 reviews

    vip
    2.0

    2 reviews

    Dined on December 25, 2019

    overall2food2service2ambience2
    The main course was fine. The ambience for the Palmer house was disappointing. Felt like I was sitting in a diner. Especially for the high price of a meal. Very disappointing.
  19. HA

    HassanA

    Chicago

    2 reviews

    vip
    3.0

    2 reviews

    Dined on December 25, 2019

    overall3food2service2ambience2
    Christmas Eve dinner was mediocre at best. We are local and have enjoyed some of the other hotels for various holiday meals, and hoped the best for the Palmer House. However the food was uninspired. The prix fixe meal did not include a salad or appetizer, the meat that four of us ordered was not cooked as we had requested, everyone's vegetables were half-cooked, and potatoes were cold. The hotel and restaurant did not decorate much for the hotel other than one very large tree in the lobby.
  20. MR

    MelanieR

    Chicago

    8 reviews

    3.0

    8 reviews

    Dined on December 23, 2019

    overall3food3service2ambience3
    Table was not clean. Poor service. Waiter overcharged my dining companion.
  21. J

    Janet

    Chicago

    27 reviews

    vip
    3.0

    27 reviews

    Dined on December 22, 2019

    overall3food4service3ambience3
    While the service was ok, I did not think it appropriate that a 20% tip was automatically added to the entire bill (including added tax) for a party of 7. In addition, I made a reservation in advance, but he hostess took a long time to find it! Later someone apologized for our wait.
  22. OT

    OpenTable Diner

    Atlanta

    1 review

    4.0

    1 review

    Dined on December 21, 2019

    overall4food4service3ambience3
    Tea Service was good, but the price is too high for what you get.
  23. OA

    OlgaA

    Chicago

    8 reviews

    3.0

    8 reviews

    Dined on December 20, 2019

    overall3food4service1ambience3
    My husband and I have been here several times before and this is the first time we have been disappointed. The food was as always, great. The service was extremely disappointing. We had to ask for water, take silverware from another table because our server never brought us any and had to ask for a dessert menu. She assumed we just wanted the check, and never asked. The experience was disappointing but was a first at Lockwood.
  24. F

    Frankie

    Chicago

    21 reviews

    3.0

    21 reviews

    Dined on December 20, 2019

    overall3food3service3ambience5
    I would recommend Lockwood to a friend for the ambiance and beauty, and for some of the food. My whitefish toast appetizer was very good, but the pappardelle were doughy and had too little sauce/flavor. Service was a tad hard to find at times -- the wait-staff seemed overworked. The seafood bisque was ordered by some of my friends and they said it was excellent. The ambiance and the musicians (string players) were wonderful.
  25. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on December 19, 2019

    overall3food3service2ambience4
    Service was slow and inattentive
  26. OT

    OpenTable Diner

    Chicago

    1 review

    2.0

    1 review

    Dined on December 18, 2019

    overall2food3service2ambience2
    Service was slow, barely saw the waiter, cocktails were unimpressive, food was nothing special. The cost of the food didn't match the quality.
  27. OT

    OpenTable Diner

    New York Area

    1 review

    vip
    4.0

    1 review

    Dined on December 18, 2019

    overall4food4service3ambience3
    They subbed veggies for pasta, I was very happy about that and the berries burrata and hummus is amazing. Our waiter got a bit lost at the end and we had to pour our own water that was sitting in a carafe next to the table after trying to flag someone down for a while we did it ourselves. But all in all it’s not a bad option before the show.
  28. KM

    KathyM

    New Mexico

    4 reviews

    5.0

    4 reviews

    Dined on December 17, 2019

    overall5food5service5ambience5
    Delicious food and great service. Will definitely go again.
  29. D

    Dinner

    Chicago

    16 reviews

    vip
    3.0

    16 reviews

    Dined on December 15, 2019

    overall3food5service1ambience5
    Great food but service was extremely poor. Had to constantly ask for someone to get our server as he never came to our table. Disappointed.
  30. OT

    OpenTable Diner

    Chicago

    6 reviews

    vip
    3.0

    6 reviews

    Dined on December 15, 2019

    overall3food5service2ambience3
    Service was really bad not sure why this is not normal for them but not good at all
  31. UF

    UrbanFoodie

    Chicago

    23 reviews

    vip
    3.0

    23 reviews

    Dined on December 14, 2019

    overall3food3service3ambience2
    Holiday afternoon tea did not meet our expectations. Tea sandwiches were terrible. White bread! Really? What was served to us as “Quiche” did not resemble any type of quiche I’ve ever tasted and it was ICE Cold. We Will not return. I do not recommend.
  32. NI

    NfromIL

    Chicago

    1 review

    1.0

    1 review

    Dined on December 14, 2019

    overall1food4service1ambience1
    Made reservations at 1230 last week before going to the theater, was seated right away. But then, after being served water, was ignored for around 20 minutes. Had to ask twice to get someone to our table. Lunch finally came at 1:27p, had to rush through to finish.
  33. LW

    LoisW

    Charlotte

    1 review

    4.0

    1 review

    Dined on December 14, 2019

    overall4food4service3ambience5
    Beautiful venue. Waiter was too busy to pay any attention to us beyond minimal and we had to remind him of requested things. Food was good.
  34. TG

    TerriG

    1 review

    3.0

    1 review

    Dined on December 13, 2019

    overall3food3service3ambience4
    Unfortunately, the food doesn’t live up to its price but it’s totally worth stopping by for a drink just to see the place. It’s beautiful.
  35. KC

    KimC

    1 review

    3.0

    1 review

    Dined on December 13, 2019

    overall3food2service5ambience1
    For Christmas tea There should have been festive centerpiece on each table And lights lower There was nothing in table to make it seem Holiday ish. Very disappointing Your staff amazing
  36. R

    Rick

    Chicago

    15 reviews

    4.0

    15 reviews

    Dined on December 13, 2019

    overall4food4service3ambience5
    The menu was limited and the service was mediocre, but our salads were good. I enjoyed my burger but my wife did not like the flavorless flatbread or the side of corn.
  37. P

    Phil

    Chicago

    9 reviews

    4.0

    9 reviews

    Dined on December 10, 2019

    overall4food4service3ambience4
    We went here before Hamilton on a Tuesday night. Food was decent, just a bit overpriced ($6 for chicken added to a salad?). Server was nice and gave healthy wine pours. Atmosphere is decent albeit a bit dated... crowd was mixed. Overall not a bad spot for food before a show.
  38. DR

    DawnR

    Chicago

    1 review

    2.0

    1 review

    Dined on December 8, 2019

    overall2food3service1ambience2
    I went to the Lockwood for holiday tea, and unfortunately, would not recommend the experience. The restaurant called me on three separate occasions to ask questions about my reservation over the course of three weeks, and then struggled to find my reservation when I arrived. While the food itself was pretty good and creative, the service was very much lacking. Our server was kind, but not attentive. It took a very long time to be greeted, served, and have our check brought out to us, all while the restaurant was not full/busy.
  39. L

    Lill

    Chicago

    15 reviews

    5.0

    15 reviews

    Dined on December 8, 2019

    overall5food5service5ambience5
    This was actually the Santa brunch event. Beautifully decorated tables, excellent food, and even a little of the wonderful Tea offerings. So glad we went!
  40. MR

    MeredithR

    Chicago

    4 reviews

    3.0

    4 reviews

    Dined on December 7, 2019

    overall3food3service3ambience3
    The holiday was very overpriced for what you get. Service was good, but food was very mediocre and expensive.

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily
    • Contactless payment available
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Protective equipment

    • Waitstaff wear masks
    • Diners must wear masks unless eating or drinking
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Lockwood Restaurant and Bar offers takeout which you can order by calling the restaurant at (312) 917-3404.

Lockwood Restaurant and Bar is rated 3.9 stars by 1334 OpenTable diners.

Not bookable

This restaurant is temporarily offline. Please contact the restaurant directly or check back shortly for availability.

Additional information

  • Cross street

    Between State & Wabash

  • Neighborhood

    Downtown / Loop

  • Hours of operation

    Breakfast: 6:30am - 11 am; Lunch: 11 am - 2 pm; Afternoon Tea: Monday to Sunday, 2 pm - 4 pm; Dinner: 5 pm - 10 pm. Lobby Bar opens daily at 11am.

  • Cuisines

    Unspecified

  • Dining style

    Casual Elegant

  • Dress code

    Casual Dress

  • Parking details

    Three hour Self Park is available for $6 at 55 East Monroe with validation. Valet parking available at 17 East Monroe, self parking available at 55 East Monroe.

  • Public transit

    Lockwood Restaurant and Bar is located steps from the Monroe (Red Line) stop, as well as the Green, Orange, Brown and Purple stop on Wabash - Adams stop.

  • Payment options

    AMEX, Diners Club, Discover, MasterCard, Visa

  • Executive chef

    Chef Jason Schroeder

  • Entertainment

    Live Music every Thursday & Friday, in the Lobby.

  • Additional

    Banquet, Bar/Lounge, Beer, Cocktails, Counter Seating, Full Bar, Late Night, Non-Smoking, Private Room, Takeout, Wheelchair Access, Wine

  • Phone number

    (312) 917-3404

  • Catering

    Private Reception options are available (20-30ppl) - please contact Iriana Formato at 312-609-1954 | iriana.formato@hilton.com

  • Private party facilities

    Come for the cocktails and stay for the scenery…marvel at the striking grand lobby that dates back to Bertha Palmer befriending Claude Monet in France, where she began decorating the hotel with paintings and other artistic treasures inspired by her French heritage. The stunning features include the Tiffany & Co. 24-karat gold “Winged Angels” that weigh in at 1.25 tons each and the intricately painted ceiling mural that features 21 panels of Greek Mythology by French artiest Luis Pierre Rigal.

  • Private party contact

    Catering: (312) 422-1325

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