LoLo's Chicken & Waffles - Southlake

4.3
78 reviews
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$30 and under
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Soul food
As far as we here at Lo-Lo’s are concerned, it doesn’t matter because one just ain’t the same without the other. Our obsession with creating the juiciest, most flavorful fried chicken and the fluffiest, most melt-in- your-mouth waffles has, in turn, created something of an underground soul food revolution – one that’s slowly spreading downright deliciousness across the country.
What 78 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.4
food
4.3
service
4.3
ambience
4.5
value
Noise · Moderate
90% of people would recommend it to a friend
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SH
1 review
Dined on April 9, 2019
Overall 3food 5service 4ambience 4

Waited and hour to get our food, but my kid was still happy he got to go there for his bday.
Hopefully kitchen will have it together if we go back.

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OT
1 review
Dined on March 29, 2019
Overall 5food 5service 5ambience 5

Very great experience very professional atmosphere! Great people!!! Great food

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CR
1 review
Dined on March 11, 2019
Overall 3food 1service 3ambience 2

The chicken was old, it was not cooked fresh! I drove a long way's in traffic getting there and had to get that kind of experience with the food!

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MM
1 review
Dined on March 10, 2019
Overall 5food 5service 5ambience 5

Everything was amazing from the food to our experience. Our server was attentive, quick, and made our visit that much better!

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OT
Dallas
1 review
Dined on March 10, 2019
Overall 5food 5service 5ambience 5

Excellent food and service!

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GW
Dallas
2 reviews
Dined on February 15, 2019
Overall 5food 5service 4ambience 5

This place is worth the drive! The food was excellent. We got seated quickly. It took longer than expected for the waitress to come to the table for our initial drink order but it was good after that.

Wish place had more "private" seating. Was on a date. Felt a little open seating next to a family in a shared " open both". Overall was great and will go back

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J
Chicago
28 reviews
Dined on February 8, 2019
Overall 2food 4service 1ambience 2

We experienced horribly slow service. Our waitress never came by to check on us and we sat without food for almost an hour. All the tables around us who were seated after had received food and were finishing. Finally our group asked to speak with a manager (flagged down another waiter to ask for the manager). No one came, finally food came after. Half the orders were incomplete, chicken tenders basket was cold, etc. my rotisserie chicken was hot thankfully, and the fried chicken and waffles were tasty. We tried asking repeatedly for more silverware, dressing, etc and didn’t get it. Our waitress never came back except to drop off the checks with automatic group gratuity. I have no problem paying automatic gratuity if I’ve gotten good service, I usually tip better than 18% in most cases. We spoke with the manager finally about the issues and he offered no service recovery other than taking the automatic gratuity off. He blamed our group for ordering too many chicken breasts?! Then the waitress dropped off the fixed checks and was making sarcastic/rude comments to our group.

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WH
1 review
Dined on January 24, 2019
Overall 5food 5service 5ambience 4

We arranged to meet old friends from out of town there for lunch. The service was excellent, the food was great - we had breakfast for lunch, and it exceeded our expectations. The best part was they did not in any way try to rush us, but continued to bring coffee and tea as we caught up on the last few years since we were together! Will definitely go back.

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OT
1 review
Dined on January 21, 2019
Overall 5food 5service 5ambience 5

Great place to eat.

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DP
Dallas
1 review
Dined on January 21, 2019
Overall 4food 5service 5ambience 5

The food is delicious and ambience is great. Good music and very friendly staff.

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V
Dallas
7 reviews
Dined on January 18, 2019
Overall 4food 4service 5ambience 4

Awesome service even on a busy Friday night. Still great fried chicken!

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N
Dallas
1 review
Dined on January 14, 2019
Overall 4food 4service 4ambience 4

Great place...Our Monday was met with decreased staff, but Ebony was wonderful!

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OT
Oklahoma City
1 review
Dined on January 9, 2019
Overall 5food 5service 5ambience 5

It was empty we went on a Wednesday around 3, food was fast and amazing

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OT
Dallas
2 reviews
Dined on January 1, 2019
Overall 4food 4service 5ambience 5

It was great! I hate bone-in chicken and was surprised by it being in my chicken breast, which is why I docked a point, but the food was delicious. I will definitely eat there again and be more careful about what I order!

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JH
1 review
Dined on December 27, 2018
Overall 3food 4service 1ambience 4

Our waiter/bartender/runner was fantastic. The problem was he had about half the restaurant to serve by himself. They were extremely understaffed! He did the best he could but it took forever to get food and drinks. They forgot one person's order so ended up taking it to-go when we left. We will be back because the food was fantastic and hoping they have more staff next time!

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AD
1 review
Dined on December 24, 2018
Overall 3food 3service 1ambience 3

The restaurant was not full but the service was very slow. I actually had to go ask the Hostess if anyone was assigned to my table because we had been seated for a while (5-10 minutes) and had not been greeted by a server. There were 2 servers working 3 tables that surrounded us but neither of them acknowledged our table. After speaking with the Hostess one of the 2 servers came over and did apologize and took care of us. I over heard another table that was behind us complain about their service too.

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AS
1 review
Dined on December 24, 2018
Overall 5food 5service 5ambience 5

Excellent food, drinks, and service!!! The shrimp and grits were amazing. We also ordered greens and mac and cheese, they did not disappoint!

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TC
Dallas
2 reviews
Dined on November 30, 2018
Overall 1food 1service 4ambience 2

I had reservations for 11:45 and was not seated until almost 12:30. I specified that I was unable to sit at a tall table due to being disabled. I brought to the hostess attention that there was a box to select your preference and she said that she wasn't aware of that being on the website. The service was horrible. I have gone there on several occasions and they were very crowded and was treated much better. Morgan was our server and it was like she forgot all about us. I had family visiting from out of town and bragged about this establishment to be let down. I had to ask for the manager twice before I was able to speak with him. 6 other couples came in after us and were served before we were as well as left before we did. After speaking with the manager he did comp the entire meal. We weren't wanting a free meal, just better service. Lauren has waited on us before and she was better trained on how to handle a large party as well how to wait on customers.

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OT
Toledo
1 review
Dined on November 30, 2018
Overall 5food 5service 5ambience 5

Absolutely amazing! From start to finish!

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CC
Birmingham
15 reviews
Dined on November 19, 2018
Overall 5food 5service 5ambience 5

Food and service were great! Will go back

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AB
1 review
Dined on November 14, 2018
Overall 5food 5service 5ambience 5

Awesome and good. An unusually relaxing dine due to the wonderfully organic and subdued decor.

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MM
1 review
Dined on November 9, 2018
Overall 5food 5service 5ambience 5

Such an awesome place to go to. Great food for a good price. Our table was ready when we got there too.

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FM
Dallas
4 reviews
Dined on November 2, 2018
Overall 4food 4service 5ambience 4

Took my family out for a Friday evening dinner at LoLo’s. We were seated immediately and our waitress was great. Food was hot when it came out and it was delicious! The wings are great get them well done! I wouldn’t recommend the drinks. The cocktails ordered were very weak.

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MC
Dallas
5 reviews
Dined on October 31, 2018
Overall 4food 4service 4ambience 4

The food was good the menu is written to where unless you want chicken and waffles you have to order other items individually...

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KM
New York Area
1 review
Dined on October 4, 2018
Overall 5food 5service 5ambience 5

Food and service was excellent! We will be back! Thanks!

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TG
Dallas
42 reviews
Dined on October 1, 2018
Overall 2food 2service 1ambience 3

Bad service! Waited a long time to even be acknowledged. Restaurant was half empty in the morning. Condiments were filthy and needed to be wiped down. Was so excited for the waffles but they were honestly just tasteless. Chicken was ok. Wanted to like this place so much— but would not return.

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c
New Orleans
4 reviews
Dined on September 28, 2018
Overall 5food 5service 5ambience 5

I love the food! The chicken and waffles and shrimp and grits is the best!

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ML
1 review
Dined on September 28, 2018
Overall 5food 5service 5ambience 5

It was was my son's 35 birthday and I surprised him to breakfast. He'd never been heard of the place and just moved back to this area .He absolutely LOVED IT! We were the first people there, great music playing ,food came out quickly and was very good. Now I need to take my husband for our anniversary in October.

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S
Dallas
20 reviews
Dined on September 27, 2018
Overall 2food 2service 4ambience 4

my chicken was overcooked/dry; you could tell it had been sitting out for a while. our food order came out only after 5 minutes of ordering, which was definately not a good sign.

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KW
1 review
Dined on July 27, 2018
Overall 5food 4service 5ambience 5

The food was great and hot. I had some Greens with my order. The Greens could have been cooked a little longer and seasoned better other than that every thing was great!! I will visit again whenever I'm in Texas!!

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OT
1 review
Dined on July 23, 2018
Overall 5food 5service 2ambience 4

Manager... Reggie, was & has always been Professional with his kindness and Great Personality & Charm... ;-}

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JY
1 review
Dined on July 16, 2018
Overall 4food 5service 1ambience 4

Food was really good! I loved every second of it, but the service was poor! The waiter we had never checked on us and forgot everything we asked for. Actually forgot to come back and take our order. We had to call over a another waiter.
Eventually our initial waiter was very helpful and eager once it was time for the checks. Wow. Funny. Very funny

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LA
Dallas
6 reviews
Dined on July 13, 2018
Overall 5food 5service 5ambience 5

Great food and excellent customer service. Hubby and I had a nice date night. We really enjoyed our drinks too! Next time we will bring the family.

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OT
1 review
Dined on July 13, 2018
Overall 5food 5service 5ambience 5

Always good food and great service

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T
Dallas
17 reviews
Dined on June 19, 2018
Overall 5food 5service 5ambience 4

Went for a first date. Wanted something low key with good food. We went for lunch and there was plenty of seating and the staff was attentive. The food was GREAT! The Shrimp and Grits were top notch! I’d recommend going for brunch for sure

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JR
Dallas
59 reviews
Dined on June 15, 2018
Overall 3food 3service 3ambience 3

Everything was ok. My wife and I both had chicken tender meals. The portions were large. The chicken was average. The service was average. We might be back, but it is not a "go to" place for us

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JM
1 review
Dined on June 11, 2018
Overall 5food 5service 5ambience 5

I went for my birthday, and we had a great time food was good the waiter and waitress was very polite I would recommend this place to all my family and friends.

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DN
Dallas
1 review
Dined on June 4, 2018
Overall 5food 5service 5ambience 5

Nice warm environment. Food was delicious

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SB
1 review
Dined on June 1, 2018
Overall 4food 4service 4ambience 4

Best chicken and waffles I’ve had. Koolaide was good

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l
Dallas
4 reviews
Dined on May 19, 2018
Overall 5food 5service 5ambience 4

Started off a little rocky as they were not prepared for our reservation even though I had asked for a regular table since we needed a high chair- they kept offering us a high-top even though the restaurant was basically empty. Then when we were sat the hostess STILL forgot the high chair and we had to find one on our own. Thankfully our waitress and the food more than made up for that! Everything was wonderful and we can’t wait to come back for lunch/dinner next time and try the rest of the menu. So glad we have a new spot to go to for family gatherings!

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