We have been going to Lift about 3-5 times a year for 5-6 years, and often take out of town guests to the lovely spot for great food. We have always enjoyed it. Service is sometimes a little less personal than we would like, but this time it was poor.
I called to confirm the reservation and mentioned that it was my wife's birthday and was told flatly "I'll note your request." Upon arrival at the time of our reservation, we were told that it was a 20 minute wait. The hostess was about to abandon us at the small doorway when I asked if we could go to the bar. We were led the long way around to the seats about 25 feet from the entrance. The bar tender was just saying in a loud voice to departing guests,"I guess I'll transfer that to your table!" while shaking her head. A few minutes later our drink order was taken and another 5 minutes later they arrived. They were unacceptable, and the bartender replaced them as we were told our table was ready. We made sure to pay for the drinks at the bar, and left a reasonable tip so we might not be penalized later. We did get a window , and the appetizers and main courses were the usual high quality presentation and flavour. We wanted help with the wines and our waitress seemed uncertain, so when she said the sommelier was there we asked to speak to him or her. She returned to say that the Sommelier was too busy and thought the server's choice was a good one. The wine was lovely, but not a great match for our food. We never saw our server after that. The wine and entrees were delivered by other staff, and then another staff said she'd been asked "to see if we wanted dessert." No offer of coffee or drinks, but by then we'd had enough of the poor service anyway.