We were greatly warmly upon arrival and shown right to our table. The service was spot-on and we never had to ask for anything. The crab beignets were our favorite food of the night. It was a great way to spend our evening out!
We have dined in twice and have enjoyed each time!
Girls night out at Level 10. Great food and drinks
Fantastic service and food for over 100 dinners in the last 12 months - highly recommended
Nice atmosphere and terrific service, but the food was less than stellar. I love tapas and the menu sounded amazing, but aside from presentation (with was extraordinary) it was severely lacking. To be honest I expected more.
I was very unpleasantly shocked with our experience. I originally made a reservation via this app—6 persons @730. I checked in at the restaurant on time with just myself and fiancée and we were immediately greeted with very insulting and condescending attitude from a middle aged man in a button up and slacks. “Where were the other 4?” “Were they on their way?” “Don’t we know that a table of 6 is a big table?” This was immediately when we checked in, before any of our members had the opportunity to arrive or find parking—these are actually what he directly asked my fiancé and I. After which we assured him our party was indeed coming and we were told to “find somewhere to wait.”
We were very embarrassed by all of this. This was very unprofessional , very disrespectful, and a poor way to keep the business of young professionals. All in front of other customers. To add insult to injury, our table wasn’t even ready.
As for the meal itself, mine and my friends’ oyster starters were both crunchy with residual pieces of shell, and my pork was clearly over cooked with black burnt portions. Our server was friendly and prompt, but we were clearly met with eye rolls from the other staff as we were leaving not 10 minutes after closing time.
I cannot imagine that we will return nor will I recommend this restaurant to other. I hope that in the future, certain front staff will learn humility and respect and treat young customers the same as older (perceived wealthier?) customers.
Very good meal for restaurant week. The maple cheesecake was excellent! Will be going back!
Perfect dining experience. Highly recommend when visiting Downtown Spartanburg.
Nice place good food nice people
Great view, very clean, beautiful furnishings, wonderful staff. Friendly and warm atmosphere. Food was good but portions a bit small to share. Korean skirt steak hard to chew. Drinks were good.
Great value, delicious food, great service!
Iced tea was really good. Liked the small plates concept. For a very busy evening, service was very good.
OverAll pleased. Took a little longer to get a drink from the bar served than it should. Food was pretty good as well. I hade the beef short rib and wife had the fried chicken. Mine was cooked properly and was tasty, the.wifes chicken was a bit tough and def too salty.
The noise was actually too much, making it difficult to even carry on a conversation.
Wonderful food and great location on top of the AC Hotel. Would definitely recommend!
Our waitress that we always have was once again truly amazing. She makes the dining experience exceptional.
Very romantic evening!! Enjoyed our alone time.
Excellent professional service and food presentation!
Great for taking that special someone to enjoy the sunset views of the Blue Ridge while dining in delectable every thing from the kitchen and a nice glass of wine. Been here about five times with just the two of us or the extended family. Never disappointed.
Our family of seven were celebrating one of our daughter’s birthday. We all enjoyed the delicious meal and desserts, and our waitress was helpful and friendly! Hope to come back soon!
We were celebrating my husband's birthday at Level 10. The food was well prepared and the service was excellent. Although this is not a place we would go on a routine basis, it is a great place for special occasions.
Waitress, Danielle, was awful. Disappeared over and over for lengthy periods, even though the place was not crowded. When she'd show up, would make a phony attempt to seem to be a caring waitress. She was
so lousy that I will take any necessary action to avoid her, including leaving.
Our First visit and it was a great experience. We were somewhat disappointed as friends told us about the great views but I believe this applies to the bar and outdoor seating which we did not experience. Service was excellent, presentation and delivery of the food was great. I great experience for those looking for fine dining and great service. The pork shank was delicious.
The service and the sunset view were excellent. I will definitely be back again.
Elegant, romantic and quiet place to have a date night. I really enjoyed this restaurant.
Absolutely the best service and food in town. Everything was perfect.
Always a pleasure at Level 10. Always start with Pomme Frites. Great drinks. Just a fun place to meet friends for a nice evening. ,
Food was excellent and the staff was very helpful with choice selections for 6 people. Deserts were unique and delicious! Disappointed it wasn't decorated for the holidays yet but that atmosphere is sophisticated.
Nice atmosphere. Great views. Mediocre food and service. Expected more.
Our waitress was Amazing. Second time we had her. She has us in the computer so we get her everytime we go to Level 10.
Another amazing experience at Level 10! Exceptional service and food. We really enjoyed the pork shank, gnocchi, crab beignets, cauliflowe and Korean skirt steak and many other dishes. We all really enjoyed the butterscotch pot de creme and my mom said it reminded her of her grandmothers butterscotch pie.
Fantastic food at very reasonable prices. I would highly recommend.
Level 10 is beautiful. The ambiance sets the stage for a menu that will challenge and intrigue you. Don't worry, the food is amazing!
Nice place, great service. Good food. Small portions/shareable style restaurant. The 3 for the table items are very nice sized. It is worth going again, in particular in nice weather to sit outside. Great variety of things on the menu and good variations of drinks.
What a great combo. Beautiful hotel and amazing restaurant. I plan to stay here every time I'm here on business. Pork Shank, have to try it.
Server recommended a Pinot Noir that wasn't on the wine list. Said it was great....
We have to say she was correct. Great knowledge of the menu. Top shelf.
Great upscale dining in Spartanburg. Our server was wonderful, so knowledge and fun to chat with. Great recommendations and knowledge of specials and how everything was prepared. The view of the outside on the rooftop is really pretty in the evening and the heat lamps are clutch!
One of our favorite restaurants in Spartanburg. It has a delicious and creative menu, attentive service, and a marvelous atmosphere.
The first, truly exceptional dining experience in the history of this town. I thought I would be saying this about Kennedy but no. There the notion of atruly fine dining experience ultimately turns in on itself and strangely becomes kitsch. It's as if everyone seems to be in on some joke. A "can u believe this exists in Spartanburg?" The food is great but still the eyes roll. At Level 10, the only thing that grates is the tired businessmen lure of the establishments name. Everything else is inventive, intelligent and fullfilling . Also, there is not an ick of pretense to the place. Just exquisite cuisine a lush comfortable atmosphere and civil approach to fine dining. Really wonderful.
Granddaughters birthday dinner. Staff was ready and had the table set up complete with Birthday card signed by all. Service and food was fantastic! Love this place.